CONTENTS PAGE NO

CHAPTER-1 INTRODUCTION ON LOANS AND ADVANCES 1-6

CHAPTER-2 RESEARCH DESIGN 7-9

CHAPTER-3 COMPANY PROFILE 10-27

CHAPTER-4 DATA ANALYSIS AND INTERPRETATION 28-62

CHAPTER -5 FINDINGS AND SUGGESTION 63-65

CHAPTER-6 BIBLIGRAPHY 66

ANNEURE
 CHAPTER-1
INTRODUCTION ON LOANS AND
ADVANCES
 CHAPTER-2
RESEARCH DESIGN
 CHAPTER-3
COMPANY PROFILE
 CHAPTER-4
DATA ANALYSIS AND
INTERPRETATION
 CHAPTER-5
FINDINGS AND SUGGESTION
 CHAPTER-6
BIBLIOGRAPHY
ANNEXURE
 Questionnaire
On
SBI Loans and Advances
Date:

Name:

Occupation:

Q1. On which bank do you depend for your regular transactions?

(a) State Bank of India [ ] (b) ICICI Bank [ ]

(c) HDFC Bank [ ] (d) Other Bank [ ]

Q2. Are you aware of the products & services provided by SBI?

(a) Yes [ ] (b) No [ ]

Q3. If yes are you aware of the advanced products (Loan segments) of SBI?

(a) Yes [ ] (b) No [ ]

Q4. Which bank do you prefer for taking loans?

(a) State Bank of India [ ] (b) ICICI Bank [ ]

(c) HDFC Bank [ ] (d) Other Bank [ ]

Q5. If you prefer SBI for LOAN than what influences you to take a Loan from
SBI?
 Which loan product of SBI have you used?

(a) HOME LOAN [ ] (b) EDUCATIONAL LOAN [ ]

(c) CAR LOAN [ ] (d) PERSONAL LOAN [ ]

(e) OTHERS [ ]

Q7. What do you feel about the services providing by SBI on Advance products?

(a) Excellent [ ] (b) Good [ ]

(c) Satisfactory [ ] (d) Bad [ ]

Q8. Which features do you like most in Loan segments of SBI?

(a) Less paper Work [ ] (b) Attractive Interest Rates [ ]

(c) Simple and fast Processing [ ] (d) Longer Repayment period [ ]

Q9. For how many years do you want to avail loan?

(a) Less than 1year [ ] (b) 1 to 3 years [ ]

(c) 3 to 5 years [ ] (d) more than 5 years [ ]

Q10. How do you prefer to pay your installments?

(a) Monthly [ ] (b) Quarterly [ ]

(c) Annually [ ]

Q11. Are you assessed to TAX?

(a) Yes [ ] (b) No [ ]

Q12. If yes are you aware of ‘Tax Deduction on purchase of Loan’ is done up to a
certain limit?

(a) Yes [ ] (b) No [ ]

Q13. Are you aware on the new product of loans ‘CAREER LOAN’ and
‘SCHOLAR LOAN’ which is offered by the State Bank of India?

(a) Yes [ ] (b) No [ ]

Q14. Is the Rate of Interest on loans are very low compared to other banks?
(a) High [ ] (b) Medium [ ]

(c) Low [ ]

Q15. Any suggestions for the betterment of SBI Loan product?