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Sl No Description

1 Flat Rate Contract-Scenario 1 (Billing for Customer approved Housing Units)


2 Flat Rate Contract-Scenario 2 (Billing for Housing Maintenance- Spares)
3 Time Rate Contract- Scenario 1 (Billing for Customer approved Timesheet hrs/days)
4 Time Rate Contract- Scenario 2 (Billing for Spares/materials issued)
5 Work unit Rate Contract- Scenario 1 (Billing for Units of work completed, includes Spares& Labour)
6 Work unit Rate Contract- Scenario 2 (Billing for Spares/materials issued)
7 Operational lumsum Contract- Scenario 1 ( Fixed Monthly Billing plan)
8 Operational lumsum Contract- Scenario 2 ( Billing for spares/material consumed)
9 Individual Maintenance Contract
10 Appliance Exchange Scenario
11 Non Contractual Scenario- Processing with Quotation
12 Contractual agreed- Preventive Maintenance
ares& Labour)
Flat Rate Contract-Scenario 1 (Billing for Customer approved Housing Units) Sl No
1 Create Service Order 1
2 Post SKF for approved Housing units 2
3 Create Debit Memo Request 3
4 Create Debit Memo 4
5
Flat Rate Contract-Scenario 2 (Billing for Housing Maintenance- Spares)
1 Create Service Notification
2 Create Service Order
3 Create Quotation
4 Process & Complete Quotation
5 Release Service Order
6 Perform Goods Issue
7 Create Non stock PR
8 Create Spares PO
9 Create Service PR
10 Create Service PO
11 Confirm Internal Manpower Confirmation
12 Perform TECO
13 Create Debit Memo Request
14 Create Debit Memo

Time Rate Contract- Scenario 1 (Billing for Customer approved Timesheet hrs/days)
1 Create Contract
2 Craete Service Entry Sheet
3 Craete Debit Memo

Time Rate Contract- Scenario 2 (Billing for Spares/materials issued)


1 Create Service Notification
2 Create Service Order
3 Create Quotation
4 Process & Complete Quotation
5 Release Service Order
6 Perform Goods Issue
7 Create Non stock PR
8 Create Spares PO
9 Create Service PR
10 Create Service PO
11 Confirm Internal Manpower Confirmation
12 Perform TECO
13 Create Debit Memo Request
14 Create Debit Memo

Work unit Rate Contract- Scenario 1 (Billing for Units of work completed, includes Spares& Labour)
1 Create Contract
2 Craete Service Entry Sheet
3 Craete Debit Memo

Work unit Rate Contract- Scenario 2 (Billing for Spares/materials issued)


1 Create Service Notification
2 Create Service Order
3 Create Quotation
4 Process & Complete Quotation
5 Release Service Order
6 Perform Goods Issue
7 Create Non stock PR
8 Create Spares PO
9 Create Service PR
10 Create Service PO
11 Confirm Internal Manpower Confirmation
12 Perform TECO
13 Create Debit Memo Request
14 Create Debit Memo

Operational lumsum Contract- Scenario 1 ( Fixed Monthly Billing plan)


1 Create Service Notification
2 Create Service Order
3 Create Quotation
4 Process & Complete Quotation
5 Release Service Order
6 Perform Goods Issue
7 Create Non stock PR
8 Create Spares PO
9 Create Service PR
10 Create Service PO
11 Confirm Internal Manpower Confirmation
12 Perform TECO
13 Create Billing Document- From Contract

Operational lumsum Contract- Scenario 2 ( Billing for spares/material consumed)


1 Create Service Notification
2 Create Service Order
3 Create Quotation
4 Process & Complete Quotation
5 Release Service Order
6 Perform Goods Issue
7 Create Non stock PR
8 Create Spares PO
9 Create Service PR
10 Create Service PO
11 Confirm Internal Manpower Confirmation
12 Perform TECO
13 Create Debit Memo Request
14 Create Debit Memo

Individual Maintenance Contract


1 Create Service Notification
2 Create Service Order
3 Create Quotation
4 Process & Complete Quotation
5 Release Service Order
6 Perform Goods Issue
7 Create Non stock PR
8 Create Spares PO
9 Create Service PR
10 Create Service PO
11 Confirm Internal Manpower Confirmation
12 Perform TECO
13 Create Debit Memo Request
14 Create Debit Memo

Appliance Exchange Scenario


1 Create Service Notification
2 Create Service Order
3 Issue own appliance as replacement (Change install at FL)
4 Receive the broken appliance for repair (Update in Notification)
5 Service Order Processing
6 Return repaired customer appliance(Update in Notification)
7 Receive the own appliance (Change install at FL)

Non Contractual Scenario- Processing with Quotation


1 Create Service Notification
2 Create Service Order
3 Plan resources and Material in Service Order
4 Create Quotation
5 Accept Quotation in Service Order
6 Service Order Processing
7 Process Billing request
8 Create Billing Document

Contractual agreed- Preventive Maintenance


1 Craete Maintenance Plan- With Contract item
2 Schedule Miantenance Plan
3 Create Service Order
4 Create Quotation
5 Process & Complete Quotation
6 Release Service Order
7 Perform Goods Issue
8 Create Non stock PR
9 Create Spares PO
10 Create Service PR
11 Create Service PO
12 Confirm Internal Manpower Confirmation
13 Perform TECO
14 Create Debit Memo Request
15 Create Debit Memo
Process step Status
Create Flat rate contract
Periodic Billing for contract
Create Service Notification
Create Service Order

ares& Labour)

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