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    Start: Product Info, or Helping Placing Order Other

    Uploaded by

    deviristama
    This flowchart outlines the steps for handling customer phone calls. When a call is received, the agent asks if the customer needs product info or help placing an order. If other assistance is needed, the agent finds out the problem and either transfers to sales, takes customer details to address shipping or billing issues, or transfers to the help desk if there are problems with products.

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    Start: Product Info, or Helping Placing Order Other

    Uploaded by

    deviristama
    9 views1 page
    This flowchart outlines the steps for handling customer phone calls. When a call is received, the agent asks if the customer needs product info or help placing an order. If other assistance is needed, the agent finds out the problem and either transfers to sales, takes customer details to address shipping or billing issues, or transfers to the help desk if there are problems with products.

    Original Description:

    flowchart

    Original Title

    [1C]-Gamsis-T1-[171411072]-Flow

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    This flowchart outlines the steps for handling customer phone calls. When a call is received, the agent asks if the customer needs product info or help placing an order. If other assistance is needed, the agent finds out the problem and either transfers to sales, takes customer details to address shipping or billing issues, or transfers to the help desk if there are problems with products.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pdf or txt
    9 views1 page

    Start: Product Info, or Helping Placing Order Other

    Uploaded by

    deviristama
    This flowchart outlines the steps for handling customer phone calls. When a call is received, the agent asks if the customer needs product info or help placing an order. If other assistance is needed, the agent finds out the problem and either transfers to sales, takes customer details to address shipping or billing issues, or transfers to the help desk if there are problems with products.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pdf or txt
    of 1

    Start

    Answer phone

    Product info , or helping


    placing order
    Other
    how can we help? 1

    Customer service

    Take name and com shipping Billing


    What is The 2
    problem
    Problems with
    products?
    Transfer to sales
    Take name and
    (ext. 2203)
    company

    Finish Transfer to help


    desk (ext. 2217)

    Finish

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