Occupat

ional
Heal
th&Saf
ety
ManagementSyst
em
OCCUPATI
ONALHEALTHANDSAFETYMANUAL
Cont
ent
s
1.
0.COMPANYI
NTRODUCTI
ON 3
2.
0.SCOPEOFSERVI
CE 3
3.
0.TERMSANDDEFI
NITI
ON 3
4.
0.GENERALREQUI
REMENTS 4
4.
1.OH&SPOLI
CY 4
4.
2.PLANNI
NG 5
4.
2.1.Hazar
dIdent
if
icat
ion,
RiskAssessmentandDet
ermi
ningCont
rol
s 5
4.
2.2.Legal
andot
herr
equi
rement
s 5
4.
2.3.Obj
ect
ivesandPr
ogr
ams 5
4.
3.I
mpl
ement
ati
on&Oper
ati
on 5
4.
3.1.Resour
ces,
Rol
es,
Responsi
bil
i
ty,
Account
abi
l
ityAndAut
hor
it
y 5
4.
3.2.Compet
ence,
Awar
enessandTr
aini
ng 7
4.
3.3.Communi
cat
ion,
Par
ti
cipat
ionandConsul
tat
ion 7
4.
3.3.
1.Communi
cat
ion 7
4.
3.3.
2.Par
ti
cipat
ionandConsul
tat
ion 7
4.
3.4.Document
ati
on 8
4.
3.5.Cont
rol
ofDocument
s 8
4.
3.6.Oper
ati
onal
Cont
rol 8
4.
3.7.Emer
gencyPr
epar
ednessandResponse 9
4.
4.CHECKI
NG 9
4.
4.1.Per
for
mancemoni
tor
ingandmeasur
ement 9
4.
4.2.Ev
aluat
ionofCompl
i
ance 9
4.
4.3.I
nci
dentI
nvest
igat
ion,
Nonconf
ormi
ty,
Cor
rect
iveAct
ionandPr
event
iveAct
ion 9
4.
4.3.
1.I
nci
dentI
nvest
igat
ion 9
4.
4.3.
2.Nonconf
ormi
ty,
Cor
rect
iveAct
ionandPr
event
iveAct
ion 10
4.
4.4.Cont
rol
ofRecor
ds 10
4.
4.5.I
nter
nal
Audi
ts 10
4.
5.MANAGEMENTREVI
EW 10
 1.
0.COMPANYI
NTRODUCTI
ON

EshharServi
cesoperat
es4diff
erentdi
vi
sions,
whichareTheConstruct
ionEqui
pmentDi v
isi
on,
deal
ingwiththesal
es&af t
ersal
esservi
cesandisrepresenti
ngsomeoftheworl
dr enowned
manufactur
ersli
keCase,Bomag,IRMontabert
,Ausa,Astra,
HermansandSweepster&John
StonSweepers.

ThePowerGener ationDivisionwhichisspecializedt oprovidepowersol ut

ionfordiff
erent
applicationslikeindustri
al &mar ineconcentrati
ngt hepr oductsofMTU&KOHLER.Mat eri
al
Handl ingDi vi
sionwhi chisacompl etesoluti
onf orhandlingr equi
rementswi tht
hepr oductsof
TEREX( rought errai
n&t ruckmount edcranes),YALE( f
orkli
fts)andAMCOVEBA( truckcranes).
Rent al&Tr anspor tDivi
sionwhi chsetsthest andar dfortheequipmentr entalmarketinQat ar.
Thedi v i
sionof f
ersacompr ehensiv
elineofheav yequipmentandmachi neryservi
ngawi de
rangeofi ndustri
es.Ourexper t
iseandf l
exibi
li
tyenabl eust opr ov
idestandardshorttermr ental
arrangement sorcust omiz edsoluti
onst omeetuni quepr oj
ects’requi
rements
2.Scope

2.
0.SCOPEOFSERVI
CE

EshharServi
ceshasdevel
opedandimplement
edthisOH&Stodemonstrat
eitsabi
l
ityt
o
consist
entl
ycontr
oli
tsOH&Srisksandimpr
oveOH&Sper f
ormance.
Allr
equirement
softheI
SO9001st andar
darei
ntendedtobeincor
por
atedint
oHE-OH&S
ManagementSy st
em.

3.
0.TERMSANDDEFI
NITI
ON

Tabl
e1:
HE:
OH&STer
msandDef
ini
ti
ons
Term Def initi
on
Accept
abl
eRi
sk Riskt hathasbeenr educedt oal ev elthatcanbe
tolerat edbyt heor gani zationhav ingr egar dtoitslegal
obligat ionsandi tsownOH&Spol i
cy
Audi
t Syst emat ic,independentanddocument edprocess
forobt ainingaudi tev i
dencet owhi chaudi tcr
iteri
aare
fulfi
lled
Audi
tcr
it
eri
a Setofpol icies, procedur esorr equi rement susedasa
refer ence
Audi
tfi
ndi
ngs Resul tsoft heev aluat ingoft hecol l
ect edaudit
evidenceagai nstaudi tcriteri
a
Audi
tor Per sonwi t hcompet encet oconductanaudi t
Corr
ect
iveAct
ion Act i
ont oel imi nat et hecauseofdet ected
nonconf ormi tyorot herundesi rabl esi tuati
ons
For
m Adocumentwhi chhasbl ankspacesf ortheinsertion
ofspeci fiedi nfor mat ion
Hazar
d Sour ce, situat i
on, oractwi thapot entialforharmi n
termsofhumani njur yori llhealt
h, oracombi nati
on
oft hese.
Hazar
dIdent
if
icat
ion Processofr ecogni zi ngt hatahazar d(3.6)existsand
def i
ni ngi tschar act er i
sti
cs
Heal
th Ident i
fiable, adversephy sical orment alcondi ti
on
ar i
singf r
om and/ormadewor sebyawor kact iv
ity
and/orwor k-r
elatedsituati
on
I
nci
dent Wor k-relatedev ent(s)inwhi chani njuryori l
l heal
th
(regar dlessofsev erit
y)orf atalit
yoccur red,orcoul d
hav eoccur r
ed
Nonconformit
y Non- f
ul fi
lmentt oar equirement .
ccupat
ionalHeal
thandSaf
ety(
OH&S) Condi tionsandf actorsthataf fect,
orcoul daf f
ectthe
heal thandsaf et
yofempl oy eesorot herwor kers
(includi ngt empor arywor kersandcont ractor
per sonnel ),v i
sit
ors,oranyot herpersoni nt he
wor kpl ace
Pr
event
iveAct
ion Act iont oel iminatethecauseofpot ential
nonconf ormi t
yorot herundesi r
ablesituations
Pr
ocedur
e Anest abl i
shedwayofdoi nganact ivit
y

Qual
i
tyObj
ect
ive Somet
hingsought
,orai
medf
or,
rel
atedt
oQual
i
ty

Qual
i
tyPol
i
cy Overalli
ntent i
onsanddi recti
onofanor ganizati
on
rel
atedt oqual it
yasf ormal l
y expr essedbyt op
management
Recor
d documentst atingr esultsachiev edorproviding
evi
denceofact ivit
iesper for
med
Ri
sk Combi nati
onoft helikeli
hoodofanoccur r
enceofa
hazardousev entorexposur e(s)andt hesev erit
yof
i
njuryorillheal t
h, whi chcanbecausedbyt heev ent
orexposur e(s).
Ri
skAssessment Processofev aluat i
ngt her i
sk(s)ari
sesf r
om a
hazard(s),
t akingi ntoaccountt headequacyofany
exist
ingcont rols, anddeci dingwhet herornott he
ri
sk(s)isaccept able

4.
0.GENERALREQUI
REMENTS

EshharSer
vices document
s,i
mpl
ement
s,mai
ntai
nandcont
inual
l
yimpr
ovei
tsef
fect
iveness
i
naccor
dancewi
tht
her
equi
rement
soft
heI
SO9001St
andar
d.

EshharSer
vices def
inedanddocument
edt
heScopeofOH&Smanagementsy
stem (
See
above).

4.
1.OH&SPOLI
CY

EshharServi
ces iscommi ttedtoprotecti
ngt heheal
thandsafetyofall
personsinthe
workpl
aceincludi
ngempl oyees,
contractorsandothervi
sit
ors.SKILLEDGroupdemonst r
ates
thi
scommi tmentthroughit
shealthandsaf etymanagementsy st
em thatisi
ntegr
atedwithal
l
organi
sati
onalacti
vi
tiesr
elatedtoproducts,servi
cesandpeople.

EshharSer v
ices,empl
oyees,cont
ractorsandv i
sit
orshaveadut yofcar
eincludi
ng;the
responsibi
li
tytoworksaf
ely,
totakeallreasonabl
ecarefortheirownhealt
handsaf ety
,andt
o
considertheheal
thandsafetyofotherpeoplewhomaybeaf fectedbyt
heiracti
ons.

EshharServices will
takeallr
easonabl
eandpracti
cal
stepst
oi mprov
ewor
ksafet
ycondit
ions
andwillstr
ivetoupholdit
scorevaluesofsaf
ety
,knowl
edge,i
ntegr
it
yandl
eader
shi
pinorderto
achi
evei t
sgoal ofzer
oinjur
y.

4.
2.PLANNI
NG

4.
2.1.Hazar
dIdent
if
icat
ion,
RiskAssessmentandDet
ermi
ningCont
rol
s

EshharSer vi
ces hasest ablishedandi smai nt
ainingadocument edprocedure(HE_ HA_01)f
or
ongoi ngidentif
icati
onofhazar ds, t
heassessmentofr i
sks,andimpl ementati
onofnecessar y
controlmeasur escov er
ingr outi
neandnon- routineacti
viti
es,act
ivit
iesofallpersonnelhavi
ng
accesst ot hewor kpl
ace( includingsubcont ractorsandv i
sitor
s),andfacil
it
iesatthewor kpl
ace
providedbyt hecompanyorot heror ganizat
ions.Itisensuredthatresult
soft hese
assessment sandt heeffectsoft hesecont r
olsar econsideredwhenset ti
ngheal t
handsaf et
y
objectives.Thisinfor
mat i
oni ssuitablydocument edandkeptupt odate.

4.
2.2.Legalandot
herr
equi
rement
s

Legalandotherrequi
rementsasappli
cabletoOH&Sr equi
rementshavebeenident
if
ied.
Companyhasest abli
shedandinmaintai
ningaprocedureforthi
spurpose.
Theselegisl
ati
verequi
rementsar
eregularl
yrevi
ewed( atl
eastonceayear)basedontheinput
s
for
mr elev
antGov er
nmentAuthor
iti
es(i.eQatarLabourDepartment
)

4.
2.3.Obj
ect
ivesandPr
ogr
ams

EshharServi
ces hasestabli
shed,i
mpl ementedandmai nt
aineddocument
edOH&Sobject
ives,
atrel
evantfunct
ionsandl
evelwithi
ntheor ganizat
ion.
Theobjecti
vesaremeasurabl
e,wherepr acti
cable,
andconsi
stentwit
htheOH&Spoli
cy,
i
ncludi
ngthecommi t
mentstothepreventionofinj
uryandi
llheal
th,
tocompli
ancewi
th
appl
i
cablel
egalrequi
rement
sandwi
thot
herr
equi
rement
stowhi
cht
heor
gani
zat
ionsubscr
ibes
andtocont
inual
improvement.

EshharServi
cesest
abl
i
shedi
mpl
ement
edandmai
ntai
nedpr
ogr
ammef
orachi
evi
ngi
ts
object
ives.

Theprogr
amme(s)arerevi
ewedatr
egul
arandpl
annedi
nter
val
s,andadj
ust
edasnecessar
y,t
o
ensur
ethatt
heobject
ivesar
eachi
eved.

4.
3.I
mpl
ement
ati
on&Oper
ati
on

4.
3.1.Resour
ces,
Rol
es,
Responsi
bil
it
y,Account
abi
li
tyAndAut
hor
it
y

Roles,responsibi
li
tyandauthori
tyofworki
ngper sonnelf
orcar
ryi
ngoutv ari
ous
acti
vit
ies/processesofOH&Smanagementsy stem havebeendefi
nedinr espect
ivedocuments,
suchas, procedures,for
ms,workinst
ructi
onset c.Thesehavebeencommuni cat
edwi t
hinthe
organizati
ont oallper
sonnelt
hroughgrouptrainingandpersonali
nter
actions.I
ncaseofany
changei nresponsibil
i
ty&authori
tyofanyperson, thesameiscommuni catedtoallconcer
ned
personnel.

General
Managerhasbeenappoi nt
edasManagementRepr esent ati
vebytopmanagementof
thecompany.Hewi l
llookafterthedutiesofMR, inaddit
iont ohi sdesi
gnateddut i
es.AsMR, he
wil
lberesponsiblef orensuringthatprocessesandpr ogrammer sneededf ortheOH&S
ManagementSy stem ar eestabli
shed,i
mpl ement edandmai ntained.Hewillreportt
otop
managementont heper f
ormanceoft hesy stem andanyneedf orimprovement .Hewill
also
ensuret
hepr omot ionofawar enessofimpor tanceofmeet ingcust omerrequi r
ements
thr
oughouttheor ganizat i
on.Hewi l
lmai nt
ainanyl iai
sonwithext er
nalagenciesonmat ter
s
rel
ati
ngtoO&HSManagementSy st
em.

War ehouse, workshopandot herof f

icesar ehousedinawel l-constructedandplannedbui l
ding.
Requi redwor kspaceandassoci ateduti
li
tieshav ebeenpr ov
ided.Sui tablemachinery,
moni tori
ng&measur ingdeviceshav ebeenpr ovi
ded,andaremai ntai
nedt oachieveconformity
topr oductrequirements.Suppor t
ingservices,suchascomput ers,cour i
ersandcommuni cation
faci
liti
eshav ebeenpr ovi
dedf orperformingandmoni tor
ingv ari
ouspr ocessest
oachi ev
e
desiredr esult
s.
Suit
abl ear r
angement shavebeenmadei nident i
fi
edworkar easwher ewor ki
ngpersonnelare
requiredt otakeprecauti
onsandobser vesaf etymeasures.
TheOr gani
zationf
unct
ionsar
emanagedandi
mpl
ement
edbyt
hef
oll
owi
ngr
olesand
responsibi
l
iti
es:

4.
3.2.Compet
ence,
Awar
enessandTr
aini
ng

Personnelperf
ormi ngwor k-
affecti
ngqualit
yandt asks,
whichcancausesigni
ficant
envir
onment ali
mpact s,arequalif
iedascompet entbasedonappropri
ateeducation,tr
aini
ng,
experi
enceandski ll
.Companyi denti
fi
estheirt
rai
ningneedsandappropri
atetr
ainingisgivento
them forenhancingtheirskil
landcompet enceandt ocreateawar
enessaboutenv ir
onment al
aspectsoftheiractiv
iti
es,associatedimpactsandcontrol.

EshharSer
vices i
sfol
l
owi
ngt
heNBKHol
ding-
HR pr
ocedur
esf
ordet
ermi
ningnecessar
y

T
a
b
l
e
2
H
E
A
V
Y
D
I
V
I
S
I
O
N
:
R
o
l
e
s
a
n
d
R
e
s
p
o
competence,pr
ovi
dingtr
aini
ngortakinganyot heract
iontosati
sfydeter
mi nedcompet ence
needs,andeval
uati
ngeff
ecti
venessoftrainingoracti
onstaken.I
tisensuredthatpersonnelar
e
awareof:
a)rel
evanceandimport
anceoftheiracti
vi
tiesandhowt heycontr
ibutetotheachievementof
quali
tyobj
ecti
ves,
b)importanceofconf
ormancewiththeenv
ironmentalpol
icyandprocedur esandwi t
hthe
requir
ementsofenvir
onmentalmanagementsystem,andtheirr
olesandr esponsibi
li
ti
esi
n
achievi
ngsuchconformance,i
ncl
udi
ngemer gencyprepar
ednessandr esponser equi
rement
s,
c)Pot
ent
ial
consequencesofdepar
tur
esf
rom speci
fi
edoper
ati
ngpr
ocedur
es.

Appropri
ater
ecor
dsofeducat
ion,
trai
ning,
ski
l
lsandexper
ienceoft
heper
sonnel
are
maintai
ned.

4.
3.3.Communi
cat
ion,
Par
ti
cipat
ionandConsul
tat
ion

4.3.3.
1.Communi cation
EshharSer vi
ces hasest ablishedandi smai nt
ainingadocument edpr oceduref orint
ernal
communi cationbet weenvariouslevel
sandf unctionsoft heorgani zation;andf orrecei
ving,
document ingandr espondingtorelevantcommuni cationfr
om cust omer sandot herexternal
i
nterestedpar t
iesaboutitsproducts,envi
ronment al aspectsandQEMS.Communi cati
ons
receiv
edar econsideredwhi l
eidentif
yingsignif
icantenv i
ronment al aspectsandqual i
ty
character
isti
csoft heproducts.Recordsoft hesecommuni cationsar emai nt
ained.

4.3.
3.2.Par
tici
pat i
onandConsultat
ion
EshharServi
ces hasest abl
ishedandismai nt
aini
ng documentedprocedure(s)for:
a) Thepar ti
cipati
onofworkersbythei
r:
appropri
ateinvolvementi
nhazardident
ifi
cati
on,r
iskassessment
sanddet er
mi nat
ionof
contr
ols;
appr
opr
iat
einv
olv
ementi
ninci
denti
nvest
igat
ion;
i
nvol
vementi
nthedev
elopmentandr
evi
ewofOH&Spol
i
ciesandobj
ect
ives;
consul
tat
ionwher
ether
ear
eanychangest
hataf
fectt
hei
rOH&S;
Repr
esent
ati
ononOH&Smat
ter
s.

b) Consul
tat
ionwi
thcont
ract
orswher
ether
ear
echangest
hataf
fectt
hei
rOH&S.

Theorgani
zati
onensurethat
,whenappr
opri
ate,
rel
evantext
ernal
int
erest
edpar
ti
es
areconsul
tedaboutper
ti
nentOH&Smatter
s.

4.
3.4.Document
ati
on

EshharSer
vices hasestabli
shedandismaint
aini
ngi
nfor
mationinpaperand/orelect
roni
c
formtodescri
bethecoreelementsoft
hemanagementsystem andthei
rint
eract
ion,andto
provi
dedir
ecti
ontorel
evantdocumentati
on.

TheOH&Smanagementsy
stem document
ati
oni
ncl
udes:

TheOH&Spol i
cyandobj
ect
ives;
a)descr
ipt
ionoft
hescopeoftheOH&Smanagementsy
stem;
b)descri
pti
onoft hemai
nelementsoft
heOH&Smanagementsy
stem andt
hei
rint
eract
ion,
and
ref
erencetorel
ateddocuments;
c)document
s,incl
udi
ngrecords,
requir
edbythisISO9001St andar
d;and
d)Documents,
incl
udi
ngrecords,det
erminedbytheorganizat
iontobenecessar
ytoensur
ethe
eff
ecti
vepl
anning,
operat
ionandcontrolofpr
ocessesthatrelat
etothemanagementofit
s
OH&Sr
isks.

4.
3.5.Cont
rolofDocument
s

Adocumentedpr
ocedurehasbeenest
abl
i
shedandi
sbei
ngmai
ntai
nedf
orcont
rol
of
documentst
oensur
ethat:
a)document
scanbelocated,
b)documentsarerev
iewedannual
l
y,r
evi
sedasnecessar
yandappr
ovedf
oradequacyby
aut
horizedper
sonnel
,
c)thecur
rentver
sionsofrel
evantdocument
sareav
ail
abl
eatal
ll
ocat
ionswher
eoper
ati
ons
essent
ial
totheeffect
ivef
uncti
oningofEMSareper
for
med,
d)obsolet
edocument
sarepromptlyr
emovedf
rom al
lpoi
ntsofi
ssueandpoi
ntsofuse,
or
other
wiseassur
edagai
nstuni
ntendeduse,
e)anyobsolet
edocument
sret
ainedf
orl
egal
and/
orknowl
edgepr
eser
vat
ionpur
posesar
e
sui
tabl
yidenti
fi
ed.

Iti
sal
soensuredthatdocumentsarel
egibl
e,dat
ed(wi t
hdatesofrevi
sion/
issue)and
i
denti
fi
abl
e,maintai
nedinanorder
lymannerandretainedforaspeci
ficper
iod(ti
ll
amended/
revi
sed/withdr
awn)
.Responsibi
li
tyandauthori
tyforcr
eati
onandmodi fi
cati
onof
document
shav ebeenspeci
fi
ed.

4. 6.Ope
3. rati
onalCont r
ol
EshharServi
ces det
ermine operat
ionsandact
ivi
ti
esthatar
eassoci
atedwit
hthei
denti
fi
ed
hazard(
s)wherethei
mplementat
ionofcontr
olsi
snecessaryt
omanaget heOH&Sri
sk(
s).Thi
s
i
ncludesthemanagementofchange.

Forthoseoperati
onsandact i
vit
ies,t
heor gani
zati
onshalli
mpl
ementandmai nt
ain:
a)operati
onalcontr
ols,asappli
cabletotheorganizat
ionandi
tsact
ivi
ti
es;t
heorgani
zat
ionshal
l
i
ntegratethoseoperati
onalcont
rolsint
oitsoveral
l OH&Smanagementsystem;
b) cont
rol
srel
atedt
opur
chasedgoods,
equi
pmentandser
vices;
c) cont
rol
srel
atedt
ocont
ract
orsandot
herv
isi
tor
stot
hewor
kpl
ace;
d)document
edprocedur
es,t
ocoversit
uat
ionswher
ethei
rabsencecoul
dleadt
odev
iat
ions
fr
om theOH&Spoli
cyandtheobj
ecti
ves;
e)sti
pul
atedoperati
ngcr
it
eri
awher
ether
eabsencecoul
dleadt
odev
iat
ionsf
rom t
heOH&S
pol
icyandobject
ives.

4.
3.7.Emer
gencyPr
epar
ednessandResponse

EshharServi
ces hasest abli
shedanddocument edapr ocedureforident i
fyi
ngpotenti
alforand
responsetoaccident
sandemer gencysituat
ionsThesepr oceduresarer evi
ewedandr evised
wherevernecessary,
inpart
icul
ar,aftertheoccurrenceofanyaccidentoremer gencysi
tuation.
Plansmadeundert heseproceduresar eperi
odicall
ytest
edt oevaluatetheireff
ecti
veness.

4.
4.CHECKI
NG
4.
4.1.Per
for
mancemoni
tor
ingandmeasur
ement

EshharSer v
ices hasest ablishedsy
stemsneededf ormoni tor
ing,measurement,anal
ysisand
i
mpr ovement ,t
odemonst rateconfor
mi t
yoft heproduct,tomoni torandmeasurekey
character
isti
csofoperati
onsandact ivi
ti
eshav ingsignif
icantimpactont heenvi
ronment,to
ensureconformityofOH&S, andtoconti
nuall
yimpr oveitseffecti
veness.Appli
cabl
emet hods
havebeendet erminedincludinganystat
ist
icaltechniques.

EshharSer vices hasest ablishedsui tabl emet hodsandcr it

eri
at omoni torand, wher e
applicable,measur eOH&Spr ocessest odemonst ratet hei
rabil
it
yt oachi ev eplannedr esult
s.
Gener alManagerr eviewst heiref fecti
v enessbyev aluatingachi
ev ement sdur i
nghi splanned
revi
ews.Wher everper for
mancei sjudged‘ needsimpr ov ement’orspeci f
iedtar getsarenot
achiev ed,suitableact ionsar et akenf ori mpr ovementofconcer nedpr ocesses.
Charact eri
st i
csofpr oduct sar emoni t
or edandmeasur edt over
ifyt hatpr oductr equir
ement s
havebeenmet. Suchmoni toringandmeasur ementar ecar ri
edoutatappr opriatestagesof
productr ealizati
onpr ocess, suchas, incomi ng, i
n-processandf inal stages.Testandi nspecti
on
recordsar emai ntaineddemonst ratingconf ormitytospeci fi
edcriteriaincludingdet ai
lsof
author i
zationofpr oductr elease.I ncaseanypr oducti sauthori
zedf orreleasebef ore
sati
sf actorycompl etionofpl annedar rangement s,recor dsofappr ov albyrelevantaut hor
ity
and/orcust omerar emai ntained.

4.
4.2.Ev
aluat
ionofCompl
iance

EshharServ
ices establ
i
shed,
implementedandmaint
ainedpr
ocedureforper
iodi
cal
l
y
eval
uati
ngcompliancewit
happli
cabl
elegalr
equi
rementsandotherr
equir
ementstowhi
chi
t
subscr
ibes.

Recor
dsar
ekeptoft
her
esul
tsoft
heper
iodi
cev
aluat
ions.

4.
4.3.I
nci
dentI
nvest
igat
ion,
Nonconf
ormi
ty,
Cor
rect
iveAct
ionandPr
event
ive
Act
ion

4.4.
3.1.I
ncidentInv
est i
gati
on
EshharServi
ces est abl
ished,
implement
edandmai
ntai
nedpr
ocedur
etor
ecor
d,i
nvest
igat
e
andanalyseinci
dentsinorderto:

a)determineunder
lyi
ngOH&Sdefi
cienciesandot
herf
act
orst
hatmi
ghtbecausi
ngor
contr
ibuti
ngtotheoccur
renceofi
ncidents;
b)i
dent
if
ytheneedf
orcor
rect
iveact
ion;
c)i
dent
if
yoppor
tuni
ti
esf
orpr
event
iveact
ion;

d)i
dent
if
yoppor
tuni
ti
esf
orcont
inual
impr
ovement
;
e)communicat
ether
esul
tsofsuchi
nvest
igat
ions.Thei
nvest
igat
ionsshal
lbeper
for
medi
na
ti
melymanner.

Anyident
if
iedneedforcorr
ecti
veact
ionoroppor
tuni
ti
esf
orpr
event
iveact
ionshal
lbedeal
t
wit
ht her
elevantpar
tsof4.
4.3.
2.

Ther
esul
tsofi
nci
denti
nvest
igat
ionsar
edocument
edandmai
ntai
ned.
4.4.3.
2.Nonconformi
ty,
Cor r
ecti
veActi
onandPr event
iveActi
on
EshharServi
ces hasestabli
shedandis maintaini
ngprocedur
efordeal
ingwi
thactual
and
potent
ialnonconf
ormi
ty(
ies)andfort
aki
ngcorrectiv
eacti
onandpreventi
veact
ion.

4.
4.4.Cont
rolofRecor
ds

Adocumentedpr ocedurehasbeenestabli
shedforidenti
fi
cat
ion,maint
enanceanddi
sposi
ti
on
ofheal
th&safetyr ecor
ds.Recordsareappropr
iat
et othesystem andtotheor
gani
zat
ion,
to
demonstr
ateconf ormancetotherequi
rementsofISO9001.
Mini
mum retent
iont imeofrecor
dshasbeenspeci f
ied.

4.
4.5.I
nter
nal
Audi
ts

EshharSer
vices conductsint
ernal
audit
satpl
annedint
erv
alstodeter
minewhet
hertheOH&S
conformst
ot hepl
annedarrangementsandt
otherequir
ementsofISO9001,
isef
fect
ivel
y
i
mpl ement
edandmai nt
ained.

Anaudi tprogr
am ispl
anned,t
akingintoconsiderat
ionthestat
usandimportanceofthe
processesandar east
obeaudited,aswellast heresult
sofprevi
ousaudit
s. Theauditcri
teri
a,
scope,frequencyandmethodsaredef i
ned. Thesel ecti
onofaudit
orsandconductofaudi
ts
ensureobjecti
vit
yandimpart
ial
it
yoft heauditprocess. Audit
orsdonotauditthei
rownwor k.

Theresponsi
bil
i
tiesandrequi
rement
sforplanni
ngandconduct
ingaudit
s,andf
orr
epor
ti
ng
resul
tsandmaintai
ningr
ecordsaredef
inedinadocumentedpr
ocedure.

Themanagementr esponsi
blef ortheareabeingaudit
edensuresthatanynecessarycorr
ection
andcorrect
iveacti
onsaretakenwi thoutunduedelaytoel
i
mi nat
edetectednonconformit
iesand
thei
rcauses.Fol
low-upact
ivi
tiesincludetheveri
fi
cati
onoftheacti
onstakenandt hereport
ing
ofveri
fi
cati
onresult
s.

4.
5.MANAGEMENTREVI
EW

EshharServi
ces hasest abli
shedandi smaintai
ningapr ocedureformanagementr eviewof
vari
ousmanagementsy stemsi mplementedbyt hecompany .Author
ityandresponsibi
lityfor
revi
ewi swit
htheGener alManager /MR.Forthispurpose,MRcoor di
nateswithall
Process/DepartmentalHeadsf orcol
lecti
onandanal y
sisofdat aneededf oranobjecti
v erevi
ew
toensurecontinuingsuitabil
ity
,adequacyandef fect
ivenessoft hesystem.Thisrevi
ewi ncl
udes
assessingopportuniti
esfori mprovementandt heneedf orchangestot hesystem,includingthe
envir
onment al
/health&saf etypoli
cy&obj ect
ivesandper for
manceofsy stem andits
processes.MRmai ntai
nsr ecordsoftheserevi
ews.

Topmanagementoft hecompanyhasdecidedtoali
gntherev
iewofalli
tsManagement
Syst
emswithpreparati
onofyear
lyperf
ormancereport
sbasedon‘fi
nanci
alaccount
ingy
ear’
syst
em.Asperthisdecisi
on,
adetail
edmanagementr evi
ewofthesesyst
emswi l
lbecar
ri
edon
bi
annual
basis.

Inputstothisr ev
iewnecessar i
lyi
ncludeinformationonpossi bl eneedsforchangestopolici
es,
objectiv
esandot herrequir
ementsofmanagementsy stems, inter
nal/ext
ernalaudi
tresul
ts,
feedbackf rom cust omersandotherint
erestedpar t
ies,st
atusofC&PA, f
oll
ow-upactionson
prev i
ousrev i
ews, changesthatcouldaf
fectthesy stemsinv iewofchangi ngcircumstances,
andr ecommendat ions&commi t
menttocont inuali
mpr ovement .
Out putofthisreviewr esul
tsi
nanydecisionsandact i
onsrelat edtoimprovementof
effecti
venessofmanagementsy stemsandi tsactivi
ti
es/processes.