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QM
QM
SAP QM Quality Notification contains functions for capturing and processing different types
of problems or defects which are identified during inspection (for example, defects resulting
from poor-quality goods).
CAPA (Corrective Action, Preventive Action)
SAP QM are utilized to analyze of these problem
Following Three type of QM
Customer Complaints (Q1)
Complaint Against vendor (Q2)
Internal Problem Report (Q3)
On to the standard notification types you can also define your own user-specific notification
type.
Continuous Improvement
Description of problem
analysis
defect
cause
finding a solution
tasks
implementation
check
Quality Notification-Example
Create complaints about Product
Notification is created (QM01)
Identification
Description
Defects
Causes
Tasks
Activities (QM)
Notification is saved
Informing person responsible using SAP Business workflow
Closing Notification
Notification Type:- Notification Type determine the origin the context and other properties
of notification.
Q1 Q2 Q3
Notification origin (Customer) (Vendor) (Internal)
Notification Type Q1 F1 Q2 F2 Q3 F3
Quality Certificate
Number Cat. Plant MIC Result Select. Result Origin Insp. spec.
01 MIC 1000 PH_333 1 01 1-100 01 01
Then save it
then save it
Change Inspection Plan (QP02) (Same Characteristics Required in QC01 and QP02)
save it
MM quality view (MM02)
Here Procurement data tab not active (nothing to be maintained )