Dylan C Stocks

101 Pembroke Pointe Lane, Apt 115-2E, Pembroke NC, 28372 | 910-544-9882 | dstocks09@gmail.com

Objective
· To obtain a position within your organization that offers flexible scheduling and an opportunity to hone my customer
service skills.

Education
HIGH SCHOOL DIPLOMA | JUNE 2014 | SCOTLAND HIGH SCHOOL, LAURINBURG, NORTH CAROLINA
BACHELORS DEGREE IN SOCIAL WORK WITH A MINOR IN CRIMINAL JUSTICE | EXPECTED GRADUATION: MAY
2018 | UNC PEMBROKE

Skills & Abilities

DETAIL ORIENTED
· Pays attention to instructions, organized, cleanliness of work area, and focuses on task at hand.

SALES
· Able to use details on products to persuade customers thoughts on items.

COMMUNICATION
· Able to effectively communicate with customers and co-workers. Offers strong customer service skills.

LEADERSHIP

- Works with purpose, motivation, and enthusiasm to influence other members of a team.

EXTRACURRICULAR ACTIVITIES

- Eagle Scout: Boy scout troop 447 | Laurinburg, North Carolina | February 2013

- Member of Alpha Sigma Phi fraternity and currently holds the executive position of Secretary.

Experience

CASHIER | FOOD LION | MAXTON, NORTH CAROLINA | AUGUST 2013 TO AUGUST 2016
- Provided customer service as a cashier, scanned and bagged items, retrieved carts, restocked items, and handled
money.

CUSTOMER SERVICE SUPERVISOR | FOOD LION| MAXTON, NORTH CAROLINA | AUGUST 2016 TO JUNE 2017

- Supervised and trained cashiers as a customer service supervisor. Responsible for counting and basing all tills,
loaning and picking up money to and from tills, answering any questions of customers or co-workers, sending
and receiving money through western union, bank deposits and receipts, lottery sales, and cashier duties.
COMMUNITY ASSISTANT | PEMBROKE POINTE APARTMENTS | PEMBROKE, NORTH CAROLINA | AUGUST 2017 TO
PRESENT

- Sale and advertise apartment units while also tending to the various and unique needs of residents. Tasks
include reviewing financial ledgers, navigating residents and leads through lease terms, answering business
calls, assisting walk-ins, taking payments, conflict resolution, event creation and advertisement.

VOLUNTEER | ROBESON COUNTY TEEN COURT | LUMBERTON, NORTH CAROLINA | SEPTEMBER 2016 –
NOVEMBER 2016

- Facilitated jury deliberation.

INTERN | OFFENDER RESOURCE CENTER | LUMBERTON, NORTH CAROLINA | JANUARY 2018 – APRIL 2018

- Conducted intakes on new clients and assisted a successful transition into agency services. Facilitated substance
abuse and cognitive-behavioral intervention classes while also assisting client employment through the reentry
program.

References
- AVAILABLE UPON REQUEST.

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