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Salary Guide: Kelly Malaysia
Salary Guide: Kelly Malaysia
Salary Guide: Kelly Malaysia
2016/17
SALARY
GUIDE
Kelly in Malaysia
Kelly Services, Inc. (NASDAQ: KELYA, KELYB) is a leader in providing workforce solutions. SPECIALIST SEARCH
Kelly offers a comprehensive array of outsourcing and consulting services as well as
world-class staffing on a temporary, temporary-to-hire, and direct-hire basis. Serving Kelly Malaysia’s Specialist Search solutions offer a high touch, permanent recruitment
clients around the globe, Kelly provided employment to more than 550,000 employees service to some of the most esteemed organisations in Malaysia. Our consultants are
with a revenue of $5.5 billion. experts in Professional and Technical recruitment and know the local market, adding value
to clients at all stages of the recruitment process.
Since 1984, Kelly Malaysia has been partnering with the finest local companies,
key Government agencies and some of the world’s most prominent and successful We have the resources, the know-how and the commitment to partner with global, national
multinational companies to deliver the best talent in the market. Kelly’s team of dedicated and local clients in providing the best possible talent solution in the following industries:
professional and technical consultants successfully recruit and place more than 10,000 • Financial Services
talents annually with reputable companies, positioning us as one of the preferred working • Property & Construction
partners for these companies in the country. • Shared Services & BPO
• Contact Centre
Our services include: • Fast Moving Consumer Goods (FMCG)
• Temporary & Contract Recruitment • Life Sciences & Healthcare
• Business Process Outsourcing • Manufacturing & Industrial
• Specialist Search • Retail Services
• Outsourcing & Consulting Services • Tourism, Hospitality and Food & Beverage
• Information, Communication & Technology (ICT)
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Contents
Methodology: Salary figures included in the 2016/17 Malaysia Salary Guide are derived by combining the expert market knowledge of senior recruitment professionals, within the network of the
Kelly Malaysia’s Specialist Search, with input from clients and the latest job placement data recorded on the database of Kelly Malaysia’s Specialist Search division.
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We are pleased to present the 2016/17 Malaysia Salary Guide, a comprehensive reference tool Malaysia’s Labour Force Outlook
which provides an insight to the latest average salaries for various professional and technical
positions across key industries in Malaysia for the past year. Unemployment remained stable at 3.4% in the latest reading in May from the Department of
Statistics. 14.2 million people or 96.6% of the labour force were employed, with 67.7% of the
These data were derived through a compilation of salaries and job titles recorded on the population participating in the labour market.
database of Kelly Malaysia’s Specialist Search division. The key roles and industries presented
are Finance & Accounting, Financial Services, Engineering, Information Technology, Logistics, 76.1% of graduates from universities, polytechnics and community colleges found employment
Property & Construction, Human Resources & Administration and Sales & Marketing. within six months of completing their studies, as of May 2016. While this number is healthy,
initiatives such as the Integrated Cumulative Grade Point Average, the work-based 2u2i learning
Malaysia’s Economic Overview programme where students spend two years in university and two years in industry, efforts to
improve English proficiency and a national level Massive Open Online Courses platform will
The Malaysia economy is expected to slow to around 4.4% in 2016 due to weak commodity make Malaysian graduates even more employable.
prices and public spending cuts, according to the World Bank. However, it expects growth to
rebound gradually in 2017 and 2018 as commodity prices stabilise and reforms are implemented. Malaysia’s Skilled Talent Trends
Various initiatives under Budget 2016 supported by strong economic fundamentals will help the Since the launching of Talent Roadmap 2020 by Prime Minister Datuk Seri Najib Tun Razak
nation weather challenges in the external environment, as well as enable the economy to register in 2012, Malaysia has focused on developing talent and enhancing the availability of talent
steady growth. The nominal gross national income (GNI) per capita is expected to increase by to meet the needs of the economy. The Institute for Management Development’s World
5.6% to RM38,438 in 2016 from RM36,397 in 2015, with total investment surpassing savings. Talent Report 2015 ranked Malaysia among the top five countries worldwide for its positive
The savings-investment gap is expected to narrow to between 0.5 to 1.5% of GNI. talent environment.
Despite the weak ringgit, inflation is expected to remain between 2 to 3%, attributed to low However, to emerge as a high income nation by the end of this decade, the talent pool needs
oil prices and the waning impact of the Goods and Services Tax (GST). to meet the requirements of key industries that form the backbone of Malaysia’s economy.
Based on a survey of close to 3,000 Malaysian employers in key sectors since 2011, TalentCorp
The Malaysia Government is implementing structural reforms on a wide front in support of the (an agency under the Prime Minister’s Department) has found that leading employers continue
country’s goal of achieving a high-income status by 2020. Hence investment in infrastructure, to have high demand for top talent and need a highly skilled workforce, both at the entry
and research and development will continue to spur home-grown innovation and increase and experienced levels. Top talent is required to support organisational transformation as an
incomes. Together with improvements in the quality of education, these efforts can help raise increasing number of Malaysian companies are emerging as regional champions in addition to
labour productivity, support higher sustainable growth and foster a more inclusive society. multinationals establishing regional operations in the country.
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To narrow the skills gap and lift the economy to greater heights, TalentCorp has focused on
an integrated approach to nurture, attract and retain top talent and create a highly-skilled
workforce. These include:
• Interventions which focus primarily on Malaysians in Malaysia, supplemented by measures
to target Malaysian professionals abroad and attract top foreign talent needed by the
priority sectors.
• Refinements of government policy to catalyse collaborations with employers and relevant
agencies to address critical skill gaps.
• Engagement with a broad cross-section of Malaysia’s talent pool with partners in the public
and private sectors.
• Encouraging Malaysian women on a career break to return to the workforce.
In an era of intense global competition, the strength of Malaysia’s talent pool will be the
determining factor to realise Vision 2020’s goals.
To that end, we trust you will find the 2016/17 Malaysia Salary Guide a useful resource for your
business. We are always on hand to provide you with current data and up-to-date insights
to the relevant key roles and industries in Malaysia. We are also available to support you in
developing recruiting strategies and programs to suit your hiring needs.
Melissa Norman
Managing Director
Kelly Services Malaysia
Disclaimer: Monthly salary ranges are subject to economic fluctuations. Monthly salary ranges exclude bonuses, allowances and Employer EPF contributions.
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Hot Jobs for 2016/17
Industries
Expecting Strong Anti-Money
Growth in 2016/17 Laundering
Manufacturing,
Construction
Compliance
Services
Agriculture
Relationship
Manager
Application
Development
Top Paying Industries
Banking
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As employees’ expectations of work are changing and employers have to keep up to retain their talents. According to our recent Kelly Global
Workforce Index Survey, there is a growing number of people interested in jobs that empower them to achieve both career and personal
aspiration. In Malaysia, employees are looking to “design” the perfect balance between their personal and professional lives. Hence, for
employers to retain the loyalties of their talents, they need to do more than offer traditional inducements.
50% 49%
IT / 67%
IT
Finance
Engineering
/
/
/
67%
62%
58%
Average / 55%
80% 60% Finance / 62%
40%
24%
0%
Paid time off, including vacation days, sick
days, and holidays
20% ■ Flexible work arrangements
■ Wellness programs offered by your
employer
50%
Wellness programs such as on-site fitness 0%
■ Limitations for working beyond typical
centers, health club memberships, and stress-
business hours
reduction programs
33% 25%
Encouragement from employer to utilize all Limitations on workplace email in return for a more balanced life. To work arrangements
allotted vacation time 20%
communications outside typical business hours a slightly lesser extent, this is also the
0%
case in Malaysia.
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Malaysia has been internationally recognised for its ability and excellent production in diverse engineering
activities. Sectors to look out for include the semiconductor, transport equipment and building materials
industries. With continued demands for smart phones, semiconductor companies may continue to outperform.
Transport equipment, mainly aerospace, received an injection of RM5.36 billion out of the RM49.5 billion
investment approved for the manufacturing sector. Industry Growth semiconductor companies
Expected to expected to outperform
remain high
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Engineering
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Engineering
10
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It is business as usual for most organisations despite dampened economic activity, making Finance &
Accountancy professionals constantly in demand across industries. This team is critical in creating a solid base
for the organisation’s entire operation, managing the ins and out of cashflows, payroll, reporting and financial
60,000
statements, financial control, inventory control and tracking. With the implementation of GST in 2015, the Industry
Expected To
entire tax system has been reformed, making individuals with knowledge on taxation even more valuable. Grow by
With the coming implementation of the ASEAN Economic Community (AEC) which will transform ASEAN
into a single market and production base, talent mobility will increase, enabling accountants in Malaysia 15%-20% high quality talents
will be available by 2020
and ASEAN to work in other countries in the region. Those who can perform in a diverse, multimarket,
multilingual and multicultural work environment will be the most successful.
To date, there are 32,000 registered accountants with Malaysian Institute of Accounting (MIA). The sector
is part of the National Key Economic Areas (NKEA), where there are on-going efforts by the government,
organisations, universities and professional bodies to groom 60,000 high-quality talents the country needs talent mobility
by 2020. To ensure the goal is achieved, capacity building and recruitment is crucial.
increase
with the implementation of the AEC
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Finance and Accounting
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A weak economy and cautious consumer sentiments will reduce earnings for the Financial Services sector,
with banks seeing lower net interest margins. Banks will try to attract deposits to enhance liquidity, which in
turn will give rise to price-based competition. The upside to this would be lower loss provisioning which is
Industry Growth Economic uncertainty
expected to peak and bring higher earnings in 2017. Continuous uncertainty in the local and global economy Expected to could depress
could depress banks earnings and share prices further amid the declining ringgit. However, as economic
remain banks
Steady earnings &
uncertainties dissipate, foreign shareholding will rise.
In addition, with the extension of Basel III capital adequacy requirements to financial holding companies
in Malaysia - originally applicable only to licensed bank entities - most of the country’s major banking
share prices
groups will be affected, according to Fitch Ratings. These rules may lead to shifts in issuance strategies and
structures for some banking groups.
The changing business environment, with the mergers of local banks, some becoming Islamic banks and
demand for anti-money laundering, Risk &
modifications in financial regulatory settings, have urged banks and financial institutions to reinforce their
compliance and relationship managers
compliance and risk management functions. There has been increased demand for Anti-Money Laundering,
Risk & Compliance and Relationship Managers. Talent in these domains are limited, giving rise to attractive
remain high
salaries for those specialising in these areas.
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Banking & Financial Services
Front Office
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Banking & Financial Services
Middle Office
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Banking & Financial Services
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Banking & Financial Services
Back Office
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HR professionals are perceived as strategic partners offering insights in screening and hiring the best talent
to propel their organisations further. As talent continues to be the biggest challenge for many businesses,
talent management strategies in organisations need to be reviewed to attract, retain and develop talent to fill
roles across all levels. It is imperative to complement programs developed by the Government to transform Hiring Outlook Change in hiring focus to
to remain
the nation’s workforce by creating new opportunities all around for employers and high-skilled talent. Being
multi-functional in their approach to deal with an increasingly sophisticated organisational landscape is a highly STEADY Mid-Senior
level positions
specialised skill, which will help the country develop a robust talent pipeline in the future.
TalentCorp’s Returning Expert Program launched in 2011 facilitates the return of Malaysian professionals from
abroad to overcome the shortage of professional and technical experts in the country. These efforts are made
towards creating a world-class workforce. Female labour participation is on the rise, reaching 54.1% in 2015
from 46.8% in 2010. The country is on track to meet its 30% target of women in decision-making roles in the
corporate sector by this year.
30%
of women involved in
Government initiatives such as the Career Comeback programme to incentivise employers to recruit and
decision-
retain women who have taken career breaks, and measures for a more family-friendly workplace and work-life making roles
integration have gained traction.
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Human Resources & Administrative
human resources
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Human Resources & Administrative
office support
22
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Growth in the Information Technology (IT) sector has been phenomenal in the areas of web and mobile
applications development, online shopping and trading services. The hardware market promises rising incomes
and improved access to affordable data connectivity, while the enterprise software and services subsector
continues to have robust growth with cloud computing and the Internet of Things (IOT) dominating the market.
Industry Growth
The tool that integrates cloud computing and IOT is SAP High Performance Application Appliance (SAP HANA), cloud Expected to
which enables business departments to analyse business as it happens, creating flexible analytical models based computing remain
on real-time data originating from business applications. Malaysian organisations across different sectors are
moving to this platform to solve their toughest business challenges.
& IOT
expected to dominate
high
the market
This has created a strong job demand for SAP Systems Engineer, SAP Consultant and SAP Developer. There is
also high demand for Senior Network Engineers, Database Engineers, Security Engineers and Project Manager
within the infrastructure vertical this year. The need for application development roles such as Mobile Developer,
Java Architect and .net Developer is increasing, with demand for such expertise expected to continue to rise for Strong job demand for
many years.
SAP Systems
related positions
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Information & Technology
Management
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Information & Technology
Application
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Information & Technology
Infrastructure
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Construction is one of the more resilient sectors in Malaysia, having successfully weathered numerous economic
dips the past two decades. However, data from the Construction Industry Development Board (CIDB) indicates the
number of public and private projects undertaken in 2015 has taken a dip compared to the previous year. There is
a reduction of 30% in public projects and private sector spending to RM51.96 billion from RM70.96 billion, even
99%
as analysts are expecting Construction and Infrastructure to receive a boost from mega projects outlined in the
11th Malaysia Plan (11MP) which runs from 2016 to 2020. Under 11MP, RM260 billion is earmarked for RM260
development expenditure, a 14% increase from the previous plan, with half going towards infrastructure. of the population in billion
rural areas expected to is earmarked for
Government forecast of 10.7% growth for 2016 for the sector is driven by projects such as the KL-Singapore high have access to water and development expenditure
speed rail, Southern Double Tracking line, Klang Valley Integrated Transit System, RM4.2 billion Damansara-Shah electricity by 2020 under 11MP, with
half going towards
Alam Elevated Expressway, RM5.3 billion Sungai Besi-Ulu Klang Elevated Expressway as well as additional Bus infrastructure
Rapid Transit projects. Other projects lined up include the construction of 3,000 km of paved roads in rural areas
that will ensure 99% of the population has access to water and electricity by 2020. The Malaysia Vision Valley,
an integrated economic development valley in the western part of Negeri Sembilan, is one such project, with Demand for Site & Project Engineers
and Managers expected to
a proposed area of 108,000ha and an initial forecasted investment of RM5 billion in 2016. By the end of 11MP,
Malaysia anticipates it will be a high-income nation. The mega infrastructure projects lined up would sequentially remain high
create more opportunities for Site and Project Engineers and Managers.
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Property & Construction
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Talents in Sales & Marketing with great business acumen, account management experience and a successful
track record of business growth across corporate and consumer segments are highly in demand. They are key
individuals in any organisation representing the brand, who can make or break a deal.
Though sales and marketing functions may differ greatly, they both have the same goal. Sales is the department Hiring Outlook for Sales & marketing
that generates revenue, requiring Business Consultants and Strategists who provide opportunities for customers E-commerce sector to roles are expected
with innovative ideas and solution while demonstrating value. Marketing creates favourable conditions for remain to become more
Specialised
the sale to take place, with Marketing Executives providing the tools to discover, create, incite and fulfil
customers’ needs.
High
As the Internet continues to play a significant role, more organisations are expanding their e-commerce activities.
The online media space is a big area of job growth in digital marketing. It is projected for E-commerce to reach
25% globally, with Malaysia likewise making significant strides in the area. Malaysia has one of the most complete
Talents with great business acumen and
E-commerce laws in ASEAN, which covers electronic transactions, privacy, cybercrime and consumer protection. account management experience are
The Government’s E-Commerce Globalisation Initiative will also help develop and enhance competitiveness of the
local E-Marketplace players, and expand their market in the region.
highly in demand
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Sales & Marketing
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Sales & Marketing
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The Logistics industry took a sharp dip after GST was implemented in 2015, with the decline exacerbated by
a dampened economic and political climate.
However, E-commerce has been growing rapidly. The country has one of the highest proportion of online
shoppers in the region. Coupled with its regional growth prospects, logistics is transforming to a whole new
spectrum of supply chain management, adapting to increasing needs and a wide distribution network. 18,677 Logistics sector
expected to grow
Nonetheless, competition is intense. To thrive, organisations must diversify and provide logistics as a service.
Industry experts forecast the sector to continue posting annual growth between 10% to 15% from 2014
Professionals are
employed in the
logistics sector
10%-15%
from 2014 to 2018
to 2018.
Businesses with strong operations functions will be looking to increased efficiencies within the supply chain
management sector. Professionals with experience in logistics management, the segment of supply chain
management that plans, organises, implements, and controls the efficient, effective forward and reverse flow
and storage of goods, services and related information, are in strong demand. E-commerce
expected to drive logistics
sector growth
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Supply Chain & Logistics
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Malaysia Offices
Penang
1-2-11 Krystal Point Corporate Park,
Jalan Tun Dr. Awang,
Bayan Lepas, 11900 Penang.
Tel: (60) 4 641 1613
Fax: (60) 4 642 8803
Email: penang@kellyservices.com.my