STAKEHOLDER REGISTER

HOTELS FANSHAWE

RUSHABH CHOKSHI

DATE :- 02/25/2018
Table of Contents
1. INTRODUCTION......................................................................................................................2
2. IDENTIFY STAKEHOLDERS.....................................................................................................2
3. KEY STAKEHOLDERS.............................................................................................................3
4. STAKEHOLDER ANALYSIS......................................................................................................3

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1. INTRODUCTION

The stake holder either internal or external will be kept on hand and they will expected to
draw their attention to either of the task of maintaining, developing and/or updating of new
upcoming proposed system. Their feedback when asked should be properly noted and must
be given the top priority while implementing change over same and/or development of
similar concepts in the future. The feedback especially from customers are very important as
their talks in general directly affect our goodwill and also can also sometimes change the
Project scope Management plan.

2. IDENTIFY STAKEHOLDERS

The following is the list of Stake Holders in this Hotels Fanshawe Project: -

1) Internal Stake Holders: - These kind of stake holders are the one who are
connected with organization in the way of providing services or sponsorship to
program. They are as follows: -

a. A manager of all hotel properties

b. A franchisor of hotel
c. The project manager
d. Project sponsors
e. System developers
f. Debuggers
g. System testers
h. Business Analyst

2) External Stake Holders: - These kind of stake holders indirectly affect the way our
project behaves. They are the ones who are concerned with the outputs that our
new system gives not only for their betterment but also for betterment of society.
They are as follows: -

a. Competitors
b. USA Government (high power/low interest)
c. Third party service providers
d. Payment card industry
e. Lodging industry
f. Customers
g. Suppliers
h. Terrorists

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3. KEY STAKEHOLDERS

There are 7 different types of stakeholders who can be identified as key stakeholders and they
are as follows: -

1) A manager of hotel properties: - The general manager of all our hotel locations is
crucial here as if he faces any hinderance in letting individual site or departmental
managers meet database expert then data integrity problems may arise. He also is
accountable for overseeing whether staff personnel at various locations are trained or
not.

2) The project manager: - This person is responsible from identifying something to be

from concept to system. He does take responsibility of delivering milestones at
regular intervals to top order and gathering required resources and/or funds for lower
order to give outputs in the form of deliverables.

3) System Developers: - There are many developers involved in this system’s

development who analyses modular requirements and apply their real-world logic
towards the development of proposed system.

4) System Testers: - The system testers help in performing the different kind of test to be
conducted all round from beginning and till the time all pre-decided modules are
being developed.

5) USA Government: - This external stake holder is very crucial to system in the way its
alterations can not just affect their nations economy but also our hotel chain.

6) Customers: - The customers are the ones who will be having the indirect effect here in
this project as for suppose they may be attracted by the new pattern in which bill is
generated and they may also be unhappy due to amount of time taken in generation of
same. Also, customers want to ensure that new system would maintain the security of
their data.

7) Suppliers: - The suppliers may no longer continue to deal with us if proper reports are
not passed to employees of what needs to be sale more and they still continue to
prefer the usual products to customer.

4. STAKEHOLDER ANALYSIS
The chart below will be used to establish key stakeholders and their levels of power and
interest for use on the power/interest chart as part of the stakeholder analysis.

Key Organization Name Power (1-5) Interest (1-5)

F General Manager F. Manish 4 1

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B Project Manager
A System Developer
A System Developer
D System Developer
G Component Tester
E System Integration
Tester
F Government
G Mattress Supplier
C Pepsi Supplier
B. Kausalya 4 5
A. Rushabh 2 2
A. Dev 2 2
D. Kartik 1 2
G. Deep 2 4
E. Hiren 3 5
F. USA Government 4 1
G. Sahil 2 4
C. Vivek 1 1

Below is the power/interest chart for the LightWave Project stakeholders. Each letter
represents a stakeholder in accordance with the key in the chart above.

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