WF R5690

SERVICE MANUAL
Color Inkjet Printer
Epson WF-R5690 series/ Epson WF-R4640 series

Epson WF-R5190 series/Epson WF - R1111 series
CONFIDENTIAL
SEMF14-003
Notice:
 All rights reserved. No part of this manual may be reproduced, stored in a retrieval system, or transmitted in any form or
by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of
SEIKO EPSON CORPORATION.
 All effort have been made to ensure the accuracy of the contents of this manual. However, should any errors be
detected, SEIKO EPSON would greatly appreciate being informed of them.
 The contents of this manual are subject to change without notice.
 The above not withstanding SEIKO EPSON CORPORATION can assume no responsibility for any errors in this
manual or the consequences thereof.
EPSON is a registered trademark of SEIKO EPSON CORPORATION.
Note :Other product names used herein are for identification purpose only and may be trademarks or registered
trademarks of their respective owners. EPSON disclaims any and all rights in those marks.
Copyright  2014 SEIKO EPSON CORPORATION

Printer CS Quality Assurance Department
Confidential
Safety Precautions
All safety procedures described here shall be strictly adhered to by all parties servicing and maintaining this
product.
DANGER
Strictly observe the following cautions. Failure to comply could result in serious bodily injury or loss of life.
1. Always disconnect the product from the power source and peripheral devices when servicing the product or
performing maintenance.
2. When performing works described in this manual, do not connect to a power source until instructed to do so.
Connecting to a power source causes high voltage in the power supply unit and some electronic components
even if the product power switch is off. If you need to perform the work with the power cable connected to a
power source, use extreme caution to avoid electrical shock.
WARNING
Strictly observe the following cautions. Failure to comply may lead to personal injury or loss of life.
1. Always wear protective goggles for disassembly and reassembly to protect your eyes from ink in working. If
any ink gets in your eyes, wash your eyes with clean water and consult a doctor immediately.
2. When using compressed air products; such as air duster, for cleaning during repair and maintenance, the use
of such products containing flammable gas is prohibited.
PRECAUTIONS
Strictly observe the following cautions. Failure to comply may lead to personal injury or damage of the product.
1. Repairs on Epson product should be performed only by an Epson certified repair technician.
2. No work should be performed on this product by persons unfamiliar with basic safety knowledge required for
electrician.
3. The power rating of this product is indicated on the serial number/rating plate. Never connect this product to
the power source whose voltages is different from the rated voltage.
4. Replace malfunctioning components only with those components provided or approved by Epson;
introduction of second-source ICs or other non-approved components may damage the product and void any
applicable Epson warranty.
5. The capacitors on the Main Board may be electrically charge right after the power turns off or after driving
motors which generates counter electromotive force such as when rotating the PF Roller or when moving the
CR Unit. There is a risk to damage the Main Board if the Head FFC is short-circuited with the capacitors on
the Main Board electrically charged, therefore, after the power turns off or after motors are driven, leave the
printer untouched for approximately 30 seconds to discharge the capacitors before starting disassembly/
reassembly.
6. To prevent the circuit boards from short-circuiting, be careful about the following when handing FFC or
cables.
 When handling FFC, take care not to let the terminal section of FFC touch metal parts.
 When connecting cables/FFC to the connectors on circuit board, connect them straight to the connectors to avoid
slant insertion.
Confidential
7. In order to protect sensitive microprocessors and circuitry, use static discharge equipment, such as anti-static
wrist straps, when accessing internal components.
8. Do not tilt this product immediately after initial ink charge, especially after performing the ink charge several
times. Doing so may cause ink to leak from the product because it may take some time for the waste ink pads
to completely absorb ink wasted due to the ink charge.
9. Never touch the ink or wasted ink with bare hands. If ink comes into contact with your skin, wash it off with
soap and water immediately. If you have a skin irritation, consult a doctor immediately.
10. When disassembling or assembling this product, make sure to wear gloves to avoid injuries from metal parts
with sharp edges.
11. Use only recommended tools for disassembling, assembling or adjusting the printer.
12. Observe the specified torque when tightening screws.
13. Be extremely careful not to scratch or contaminate the following parts.
 Nozzle plate of the printhead
 CR Scale
 PF Scale
 ASF Scale
 Coated surface of the PF Roller
 Gears
 Rollers
 LCD
 Scanner Sensor
 Exterior parts
14. Never use oil or grease other than those specified in this manual. Use of different types of oil or grease may
damage the component or give bad influence on the printer function.
15. Apply the specified amount of grease described in this manual.
16. Make the specified adjustments when you disassemble the printer.
17. When cleaning this product, follow the procedure described in this manual.
18. When transporting this product after filling the ink in the printhead, pack the printer without removing the
ink cartridges in order to prevent the printhead from drying out.
19. Make sure to install antivirus software in the computers used for the service support activities.
20. Keep the virus pattern file of antivirus software up-to-date.
21. When disassembling/reassembling this product, if you find adhesive power of the double-sided tape which
secure the parts or FFC is not enough, replace the tape with new one and attach it correctly to the specified
points where the parts or FFC should be secured.
22. Unless otherwise specified in this manual, the labels attached on the returned product should be transferred to
the corresponding attachment positions on the new one referring to the labels on the returned product.
Confidential
About This Manual
This manual, consists of the following chapters, is intended for repair service personnel and includes information
necessary for properly performing maintenance and servicing the product.
CHAPTER 1. TROUBLESHOOTING
Describes the step-by-step procedures for the troubleshooting.
CHAPTER 2. DISASSEMBLY / REASSEMBLY

Describes the disassembly/reassembly procedures for main parts/units of the product, and provide the
standard operation time for servicing the product.
CHAPTER 3. ADJUSTMENT
Describes the required adjustments for servicing the product.
CHAPTER 4. MAINTENANCE
Describes maintenance items and procedures for servicing the product.
CHAPTER 5. APPENDIX
Provides the additional information for reference:
Symbols Used in this Manual

Various symbols are used throughout this manual either to provide additional information on a specific topic or
to warn of possible danger present during a procedure or an action. Pay attention to all symbols when they are
used, and always read explanation thoroughly and follow the instructions.
Indicates an operating or maintenance procedure, practice or condition that, if not strictly observed,
could result in serious injury or loss of life.
Indicates an operating or maintenance procedure, practice, or condition that, if not strictly observed,
could result in bodily injury, damage or malfunction of equipment.
May indicate an operating or maintenance procedure, practice or condition that is necessary to

accomplish a task efficiently. It may also provide additional information that is related to a specific
subject, or comment on the results achieved through a previous action.
For Chapter 4 “Disassembly/Reassembly”, symbols other than indicated above are used to show additional
information for disassembly/reassembly. For the details on those symbols, see "2.3 Disassembly and Assembly
Procedure (p46)".
Confidential
Revision Status
Revision Date of Issue Description
A August 27, 2014 First Release

B December 19, 2014 Revise the content
 Chapter 1
 Made change in "1.1.5.1 Start method of Maintenance Special Mode (p28)".
 Chapter 2
 Made change in "2.2 Parts Diagram (p38)".
 Disassembling procedure has been added in "2.3.2.1 Panel Unit (p48)"
 Made change the picture of "2.3.4.6 Decompress Pump Unit (p81)".
 Made change for description in "2.3.4.8 Printhead (p85)".
 Made change for description in "2.3.4.9 Ink Supply Unit (p90)".
 Made change for description in "2.3.4.10 Head FFC (p96)".
 Made change for description in "2.3.4.11 Ink Supply Assy (p98)"
 Made change for description in "2.3.4.12 CR Scale (p104)".
 Made change for description in "2.3.4.14 CR Guide Frame Assy (p109)".
 Made change the picture of "2.3.4.15 Frame Base Assy (p113)".
 Made change for description in "2.3.4.16 Star Wheel Assy (p114)".
 Made change for description in "2.3.4.17 Front Frame Assy (p115)".
 Made change for description in "2.3.4.18 EJ Roller (p118)".
 Made change for description in "2.3.5.1 Ink Supply BK Cover Assy (p121)".
 Made change for description in "2.3.5.2 Ink Supply CL Cover Assy (p123)".
 Made change for description in "2.3.5.3 Releasing the Ink Supply BK Assy (p125)".
 Made change for description in "2.3.5.4 Releasing the Ink Supply CL Assy (p128)".
 Made change for description in "2.3.5.5 Ink Supply BK Cover Open Sensor (p131)".
 Made change for description in "2.3.5.6 Ink Supply CL Cover Open Sensor (p132)".
 Made change for description in "2.3.5.7 Ink Supply BK Assy (p134)".
 Made change for description in "2.3.5.8 Ink Supply CL Assy (p136)".
 Made change for description in "2.3.5.9 Ink Pack Holder (BK) (p140)".
 Made change for description in "2.3.5.10 Ink Pack Holder (Y/M/C) (p142)".
 Description about "2.3.5.11 Ink Supply Needle (p144)" has been added.
 Description about "2.3.5.12 Ink tube (p144)" has been added.
 Made change for description in "2.3.6.1 ADF Rear Cover (p146)".
 Made change for description in "2.3.6.2 ADF Cover Assy (p147)".
 Made change for description in "2.3.6.3 ADF Document Support Assy (p147)".
 Made change for description in "2.3.6.4 ADF LD Assy (p148)".
 Checkpoint of " 2nd Cassette Unit (p152)" has been added.
 Made change for description in "2.3.7.2 Paper Stopper Assy 1st/2nd (p154)".
 Description about "2.3.7.3 Pick Up Roller Assy 1st (p156)" has been added.
 Made change for description in "2.4.15 Ink Supply BK Assy (p181)".
 Made change for description in "2.4.16 Ink Supply CL Assy (p182)".
 Chapter 3
 Information of new inspection jig has added to "3.2.5 Ink Leak check (p204)".
 Made change in "3.2.7 Touch Panel Adjustment (WF-R5690/R4640 series
only) (p218)".
 Chapter 4
 Delete the Firmware Update Procedure.
 Made change in "4.3 Initialization of Admin Password (p226)".
Confidential
Epson WF-R5690/R4640/R5190 series Revision B
Contents
Chapter 1 Troubleshooting
1.1 Troubleshooting....................................................................................................................................................... 11
1.1.1 Troubleshooting Workflow ............................................................................................................................ 11
1.1.2 Power-On Sequence ....................................................................................................................................... 13
1.1.3 Fatal Error....................................................................................................................................................... 15
1.1.4 FAX Troubleshooting..................................................................................................................................... 20
1.1.4.1 FAX Log ................................................................................................................................................ 20
1.1.4.2 Error Code/Superficial Phenomenon-Based Troubleshooting .............................................................. 26
1.1.5 Status sheet ..................................................................................................................................................... 28
1.1.5.1 Start method of Maintenance Special Mode.......................................................................................... 28
1.1.5.2 Description of Status sheet (Non-disclosed information to user) .......................................................... 29
Chapter 2 DISASSEMBLY/REASSEMBLY
2.1 Overview ................................................................................................................................................................. 32

2.1.1 Tools ............................................................................................................................................................... 32
2.1.2 Screw types used in the printer....................................................................................................................... 33
2.1.3 Standard Operation Time for servicing the product ....................................................................................... 33
2.2 Parts Diagram .......................................................................................................................................................... 38
2.3 Disassembly and Assembly Procedure.................................................................................................................... 46
2.3.1 Preparation for servicing ................................................................................................................................ 46
2.3.1.1 Unlocking the Carriage Assy ................................................................................................................. 46
2.3.1.2 Parts/Units Need to be Removed in Advance........................................................................................ 47
2.3.2 Exterior parts (WF-R5690/R4640 series)....................................................................................................... 48
2.3.2.1 Panel Unit .............................................................................................................................................. 48
2.3.2.2 Speaker................................................................................................................................................... 50
2.3.2.3 Housing Rear Assy ................................................................................................................................ 51
2.3.2.4 FAX Cover............................................................................................................................................. 52
2.3.2.5 ADF/Scanner Unit ................................................................................................................................. 53
2.3.2.6 Front Housing Assy ............................................................................................................................... 55
2.3.2.7 Middle Housing ..................................................................................................................................... 57
2.3.3 Exterior parts (WF-R5190 series)................................................................................................................... 59
2.3.3.1 Panel Unit .............................................................................................................................................. 59
2.3.3.2 Housing Upper ....................................................................................................................................... 61
2.3.3.3 Housing Rear Assy ................................................................................................................................ 63
2.3.3.4 USB Cover............................................................................................................................................. 64
2.3.3.5 Front Housing Assy ............................................................................................................................... 65
2.3.3.6 Middle Housing ..................................................................................................................................... 67
2.3.4 Printer Mechanism.......................................................................................................................................... 69
2.3.4.1 Main Board Unit .................................................................................................................................... 69
2.3.4.2 Main Board ............................................................................................................................................ 74
2.3.4.3 Power Supply Unit................................................................................................................................. 76
2.3.4.4 Rear ASF Assy....................................................................................................................................... 77
2.3.4.5 Rear ASF Guide Upper.......................................................................................................................... 79
2.3.4.6 Decompress Pump Unit ......................................................................................................................... 81
2.3.4.7 PF Encoder............................................................................................................................................. 83
2.3.4.8 Printhead ................................................................................................................................................ 85
2.3.4.9 Ink Supply Unit...................................................................................................................................... 90
2.3.4.10 Head FFC............................................................................................................................................. 96
2.3.4.11 Ink Supply Assy................................................................................................................................... 98
2.3.4.12 CR Scale ............................................................................................................................................ 104
Troubleshooting 7
Confidential
2.3.4.13 Ink System ......................................................................................................................................... 106

2.3.4.14 CR Guide Frame Assy ....................................................................................................................... 109
2.3.4.15 Frame Base Assy ............................................................................................................................... 113
2.3.4.16 Star Wheel Assy................................................................................................................................. 114
2.3.4.17 Front Frame Assy............................................................................................................................... 115
2.3.4.18 EJ Roller ............................................................................................................................................ 118
2.3.5 Ink Supply Mechanism ................................................................................................................................. 121
2.3.5.1 Ink Supply BK Cover Assy ................................................................................................................. 121
2.3.5.2 Ink Supply CL Cover Assy.................................................................................................................. 123
2.3.5.3 Releasing the Ink Supply BK Assy...................................................................................................... 125
2.3.5.4 Releasing the Ink Supply CL Assy ...................................................................................................... 128
2.3.5.5 Ink Supply BK Cover Open Sensor ..................................................................................................... 131
2.3.5.6 Ink Supply CL Cover Open Sensor ..................................................................................................... 132
2.3.5.7 Ink Supply BK Assy ............................................................................................................................ 134
2.3.5.8 Ink Supply CL Assy............................................................................................................................. 136
2.3.5.9 Ink Pack Holder (BK) .......................................................................................................................... 140
2.3.5.10 Ink Pack Holder (Y/M/C) .................................................................................................................. 142
2.3.5.11 Ink Supply Needle ............................................................................................................................. 144
2.3.5.12 Ink tube .............................................................................................................................................. 144
2.3.6 ADF/Scanner Unit ........................................................................................................................................ 146
2.3.6.1 ADF Rear Cover .................................................................................................................................. 146
2.3.6.2 ADF Cover Assy.................................................................................................................................. 147
2.3.6.3 ADF Document Support Assy ............................................................................................................. 147
2.3.6.4 ADF LD Assy ...................................................................................................................................... 148
2.3.6.5 Scanner Unit ........................................................................................................................................ 149
2.3.7 2nd Cassette Unit.......................................................................................................................................... 152
2.3.7.1 2nd Cassette Unit ................................................................................................................................. 152
2.3.7.2 Paper Stopper Assy 1st/2nd ................................................................................................................. 154
2.3.7.3 Pick Up Roller Assy 1st....................................................................................................................... 156
2.3.7.4 Pick Up Roller Assy 2nd ..................................................................................................................... 157
2.4 Routing FFCs/Cables ............................................................................................................................................ 160
2.4.1 Top of the Scanner Unit................................................................................................................................ 160
2.4.2 Bottom of the Frame Base ............................................................................................................................ 160
2.4.3 Bottom of the Scanner Unit
(WF-R5690/R4640 series)...................................................................................................................................... 161
2.4.4 Inside of the FAX Cover (WF-R5690/R4640 series)................................................................................... 162
2.4.5 Front of the Printer ....................................................................................................................................... 164
2.4.6 Center of the Printer ..................................................................................................................................... 166
2.4.7 Bottom of the Ink System Unit..................................................................................................................... 168
2.4.8 Carriage Assy ............................................................................................................................................... 170
2.4.9 Speaker Cable ............................................................................................................................................... 170
2.4.10 Around the Main Board Assy (1) ............................................................................................................... 171
2.4.13 2nd Cassette Housing Assy ........................................................................................................................ 176
2.4.14 CRCM FFC................................................................................................................................................. 180
2.4.15 Ink Supply BK Assy ................................................................................................................................... 181
2.4.16 Ink Supply CL Assy ................................................................................................................................... 182
Chapter 3 Adjustment
3.1 Required Adjustments ........................................................................................................................................... 185

3.2 .......................................................................................................................................... Details of Adjustments 192
3.2.1 PF Timing Belt Tension Check .................................................................................................................... 192
3.2.2 Rear ASF Timing Belt Tension Check......................................................................................................... 193
3.2.3 PG Adjustment ............................................................................................................................................. 195
3.2.3.1 Preparation ........................................................................................................................................... 196
3.2.3.2 PG Adjustment procedure.................................................................................................................... 199
3.2.4 Checking the Platen Gap .............................................................................................................................. 203
Troubleshooting 8
Confidential
3.2.5 Ink Leak check.............................................................................................................................................. 204

3.2.6 Head Angular Mechanism Adjustment. ....................................................................................................... 212
3.2.6.1 Preparation of the Head Angular Adjustment...................................................................................... 212
3.2.6.2 Adjustment Procedure.......................................................................................................................... 214
3.2.7 Touch Panel Adjustment (WF-R5690/R4640 series only)........................................................................... 218
Chapter 4 Maintenance
4.1 Overview ............................................................................................................................................................... 222

4.1.1 Cleaning........................................................................................................................................................ 222
4.1.2 Lubrication.................................................................................................................................................... 222
4.2 Lubrication Points and Instruction ........................................................................................................................ 223
4.3 Initialization of Admin Password.......................................................................................................................... 226
Chapter 5 Appendix
5.1 Connector Diagram ............................................................................................................................................... 229

5.2 Protection for transportation.................................................................................................................................. 230
5.2.1 Pasting the packing material to the Holder Slider Ink pack Assy ................................................................ 230
Troubleshooting 9
Confidential
CHAPTER 1
TROUBLESHOOTING
Confidential
1.1 Troubleshooting
This section describes the troubleshooting workflow.
1.1.1 Troubleshooting Workflow

The following page describes the troubleshooting workflow. Follow the flow when troubleshooting problems.
 This flowchart is compiled based on the following contents.

• Our experience regarding the quality problem.
• ESK’s repair data
• Printer Mechanism specification for WF-R5690/R4640/R5190 series
 WF-R5190 series are not equipped with the Scanner / ADF unit, therefore, the
troubleshooting related to the Scanner / ADF unit is not applied.
 If the reason for the return is evident, first check the phenomenon user claims recurs,
then proceed to the troubleshooting.
Start
Turn on the printer
No
Does power-on
sequence start? 1 (p12)
Yes Printer failure only

What is returned reason?
No
Is power-on sequence ADF/Scanner
finished without error? 2 (p12)
failure
Copy an image
Yes
Standby condition
No
Is scanning operation 5
Print a nozzle check pattern finished without
trouble?
(p12)
Yes
No
Is printing complete
without an error? 3 (p12)
No
ADF failure?
Yes
No
Is the print result OK? 4 (p12)
Copy an image by ADF
Yes
No
Is ADF operation
finished without 6
trouble?
(p12)
Yes
Finish*
*: In case of “Not Trouble Found”, check fatal error code.
Figure 1-1. Troubleshooting Workflow (1)
Troubleshooting Troubleshooting 11
Confidential
The power-on sequence Error is indicated during power-on
1 does not start (p11) 2 sequence (p11)
No power*1 Fatal error Maintenance box full Maintenance box CSIC error No maintenance box error Ink end error Ink cartridge detection error No ink cartridge error Front cover open error Ink cover open error
[Presumable Cause] See "1.1.2Power-On Sequence [Occurrence Condition] [Occurrence Condition] [Occurrence Condition] [Occurrence Condition] [Occurrence Condition] [Occurrence Condition] [Occurrence Condition] [Occurrence Condition]
• Damage to Power Supply Unit (p13)". This error occurs when This error occurs when This error occurs when This error occurs when ink in Ink This error occurs when ink This error occurs when Ink This error occurs when Front This error occurs when Ink Cover
• Damage to Main Board maintenance counter in Maintenance Box data is incorrect Maintenance Box is not installed. Cartridge is empty. cartridge data is incorrect or Ink Cartridge is not installed. Cover is open. is open.
• Damage to Panel Unit Maintenance Box exceeds the or cannot be recognized correctly. Cartridge is not recognized
specified value. [Occurrence Timing] [Occurrence Timing] correctly. [Occurrence Timing] [Occurrence Timing] [Occurrence Timing]
[Remedy] [Occurrence Timing] • At power-on • At power-on • At power-on • At power-on • At power-on
• Replace Power Supply Unit [Occurrence Timing] • At power-on • When printing starts • When printing starts [Occurrence Timing] • When printing starts • During printing • During printing
• Replace Main Board • At power-on • When printing starts • Cleaning • Cleaning • At power-on • Cleaning
• Replace Panel Unit • When printing starts • Cleaning • When closing the Front Cover • When closing the Front Cover • When printing starts • When closing the Front Cover [Remedy] [Remedy]
Paper jam error • Cleaning • When closing the Front Cover • During printing • Cleaning • During printing • Close Front Cover • Close Ink Cover
• When closing the Front Cover [Remedy] • When closing the Front Cover • Replace Front Housing Assy • Replace Cover Open Sensor
See "Paper jam error" which [Remedy] • Install Maintenance Box [Remedy] • During printing [Remedy] • Replace Cover Open Sensor • Replace Main Board
occurs during nozzle check [Remedy] • Remove and reinstall • Replace Ink Cartridge • Install Ink Cartridge • Replace Main Board
pattern printing. • Replace Maintenance Box Maintenance Box [Remedy]
• Replace Maintenance Box [Note] • Remove and reinstall Ink
• Replace CSIC terminal If this error occurs during Cartridges
• Replace Maintenance Box FFC printing, the paper will be ejected • Replace Ink Cartridge
• Replace Main Board automatically after the current • Replace CSIC terminal
page is printed. If the error occurs • Replace CSIC Board
during face printing in the • Replace CSIC FFC
automatic duplex printing, the • Replace Main Board
current page will be printed but
printing stops before reversing the
paper.
Scanning cannot be ADF does not

3 Error is indicated during printing nozzle check pattern. (p11) 4 Problems related to print result or during printing (p11) 5 performed 6 operate
successfully (p11) normally (p11)
Paper jam error Paper out error Multi-feed error*2 Paper length mismatch error No paper cassette error Printing failure Paper feeding failure Abnormal noise Scanner failure ADF failure
for duplex printing
[Occurrence Condition] [Occurrence Condition] [Occurrence Condition] [Occurrence Condition] [Symptoms] [Presumable Cause] [Presumable Cause] [Presumable Cause] [Symptoms]
This error occurs when the top/ This error occurs when the top of This error occurs on the following [Occurrence Condition] This error occurs when Cassette • Printing failure • Use of 3rd party media • Foreign object • Contamination on document • Paper is not fed
bottom of paper cannot be paper cannot be detected by PE case. This error occurs when actual Assy 1st cannot be detected. (The • Contamination on paper • Inappropriate position of edge • Insufficient grease glass • Multi-feed
detected by PE Sensor or PW Sensor within the specified steps • A paper is ejected without paper size is not matched to error occurs to the Cassette Assy • Dot missing guide • Damage to gears • Contamination on Document • Paper jam
Sensor within the specified steps even if the paper has been fed printing during paper loading theoretical one (both shorter and 2nd in the same way.) • Paper is ejected without printing • Foreign object Pad • Skewed document
even if the paper has been fed correctly. (No paper / paper operation. longer). • Detached parts [Remedy] • CIS bonding failure
correctly. loading failed / paper is fed at • Actual paper length is longer [Occurrence Timing] [Presumable Cause] • Contamination on LD Roller of • Remove foreign material • CIS failure [Presumable Cause]
slant) than theoretical one. [Occurrence Timing] • During feeding paper • Incorrect setting for driver/ Rear ASF / Retard Roller • Apply an appropriate amount • Damage to Scanner Motor • Deterioration of Pickup Roller
[Occurrence Timing] • During auto duplex printing panel • Contamination on Pickup of grease • Deterioration of ADF Pad
• At power-on [Occurrence Timing] [Occurrence Timing] • During receiving FAX data*3 [Remedy] • Contamination on CR Scale Roller • Replace gears [Remedy] Assy
• During feeding paper • During feeding paper • During feeding paper • Check connection for Paper • Contamination on Printhead • Contamination on paper feed • Clean document glass • Damage to gears
• During ejecting paper • During loading paper [Remedy] Stopper Lever Sensor cable Cover rollers in Duplex Unit • Clean Document Pad • Damage to ADF Motor
• During duplex printing [Remedy] • During ejecting paper • Replace PE Sensor Lever • Replace Paper Stopper Lever • Printhead failure • Damage to Cassette Assy • Replace Document Pad • Contamination on document
• When closing the Front Cover 1 Set paper to 1st cassette or • Replace PE Sensor Sensor • Dot missing of Printhead • Rear ASF Timing Belt tension • Replace CIS Unit glass
Rear MP Tray, and press the [Remedy] • Replace PW Sensor • Contamination on Cap or failure • Replace Scanner Motor • Foreign object
[Remedy] “Start” button. • Replace PE Sensor Lever • Replace Main Board Wiper of Ink System Unit • Damage to Rear ASF Assy • Damage to ADF Cover Assy
1 Press the “Start” button to eject 2 If a paper stops before reaching • Replace PE Sensor • Ink System Unit failure • Deterioration of Paper Eject
jammed paper. PE Sensor, remove it and • Replace PW Sensor • PG is narrow [Remedy] Roller
• If succeeded check the paper condition. • Replace Main Board • Damage on PE Sensor Lever • Use EPSON-recommended • Damage to ADF Document
Print starts if there is printing 3 A) If paper has no damage, set • Perform the operation check • Damage on PE Sensor paper Sensor / ADF PE Sensor
data. edge guide correctly after and replace Paper Stopper • Damage on APG related parts • Set edge guide correctly
• If failed setting paper in 1st cassette Assy if necessary of Carriage Assy • Remove foreign material [Remedy]
The paper jam error occurs or Rear MP Tray, and • APG Lever operation failure • Re-install parts • Replace ADF Cover Assy
again. perform Step 2 again. • Connection failure between • Replace Pickup Assy • Replace ADF Pad Assy
2 If failed at Step 1, open the B) If paper is damaged, check Decompress Pump Tube and • Replace Cassette Assy • Clean document glass
Front Cover and remove the for foreign materials / Ink Supply Unit • Replace Printer Mechanism • Remove foreign material
Duplex Unit, and then remove detached parts / deformed • Twist or blockade of • Replace Rear ASF Assy • Replace ADF Unit
jammed paper. parts in the paper path. Decompress Pump Tube
3 Press the “Start” button again. 4 If the problem is not solved by • Decompress Pump Unit
• If succeeded 3-A) & 3-B), check the operation failure
Paper is fed if there is following. • Ink Supply Unit operation failure
printing data. • Foreign object • Connection failure between
• If failed • Detached parts Ink Supply Tube and Printhead
The paper jam error occurs • Movement of Trigger Lever
again. of Rear ASF [Remedy]
4 Check the following if failed in • Tension of ASF Timing Belt • Check driver or panel setting
Step 3. • Surface condition of LD • Replace CR Scale
• Foreign object Roller of Rear ASF, Pickup • Clean Printhead Cover
• Detached parts Roller and paper feed rollers • Perform cleaning
• PE Sensor Lever in Duplex Unit • Replace Ink Cartridge
• PE Sensor • PE Sensor Lever • Replace Printhead
• PW Sensor • PE Sensor • Clean rubber part of Cap
• Main Board • Main Board • Replace Ink System Unit
• Paper Stopper Assy • PF Motor • Adjust PG again
• Cassette Assy • Replace Printer Mechanism
• Paper Stopper Assy • Replace PE Sensor Lever
• Replace PE Sensor
• Replace Carriage Assy
• Check the attachment
condition of APG Lever
• Check the condition of Note *1: If the printer can turn on but turns off right away, the protection circuit may cut off the power due
Decompress Pump Tube to an error such as a circuit failure.
• Replace Decompress Pump Unit
• Replace Ink Supply Unit *2: Only for manual duplex printing.
• Check the condition of the joint
section of Ink Supply Tube *3: WF-R5690/R4640 series only.
Troubleshooting Troubleshooting Workflow 12

Confidential
1.1.2 Power-On Sequence

This section describes the power-on sequences for this product. The preconditions are as follows.
 Turning on the printer after turning it off without an error.
 Initial ink charge has finished and every cartridge has sufficient ink.
 No paper on the paper path.
 The Printhead is capped by the cap of Ink System and the CR Lock is engaged normally.
 The carriage is locked by the CR lock.
 PG position is set to PG1.
Table 1-1. Power-On Sequence
Movement of Front ASF drive Decompress
Operation
Components condition motor
1. Printhead initialization and fuse inspection
80 HP 0
1-1.Initializes the Printhead, and checks the fuse on the printer
control circuit board. OFF ---
2. Seeking the home position

80 HP 0
2-1.The carriage moves to the 0-digit side slowly and confirms it
touches the Right Frame. ↓ ---
2-2.Regards the position where the carriage touches the Right Frame
as the position of the specified steps from the home position, and 80 HP 0
set it as the origin position. ↓ ---
2-3.The carriage slowly moves the CR lock set position.

80 HP 0
↓ ---
2-4.The PF Motor rotates clockwise and releases the CR lock.

80 HP 0
↓ ---
2-5.The PF Motor rotates counterclockwise and sets the CR lock.

80 HP 0
↓ ---
2-6.The carriage moves to the 80-digit side slowly and confirms it

touches the CR lock. 80 HP 0
↓ ---
2-7.The carriage returns to its home position.

80 HP 0
↓ ---
2-8.The PF Motor rotates clockwise and releases the CR lock.

80 HP 0
↓ ---
3. Switching front ASF drive

80 HP 0
3-1.The carriage moves to the 80-digit side slowly up to position
where the Front ASF turn on. ON ---
Troubleshooting 13
Confidential
Table 1-1. Power-On Sequence

Movement of Front ASF drive Decompress
Operation
Components condition motor
3-2.The carriage moves to the 0-digit side slowly up to the position
where the Front ASF turn off. 80 HP 0
OFF ---
3-3.The carriage moves to the 80-digit side slowly and passes by the
CR lock. 80 HP 0
↓ ---
4. PF initialization
80 HP 0
4-1.The PF Motor rotates clockwise for approximately one second.
↓ ---
4-2.The PE sensor checks if paper exists, and the PF Motor rotates

clockwise for approximately 0.5 seconds. 80 HP 0
↓ ---
5. Low temperature operation sequence

80 HP 0
5-1.The carriage moves back and forth between CR lock and the left
Frame two times. ↓ ---
6. Checking waste ink overflow

80 HP 0
6-1.Reads out the waste ink counter value of the Maintenance Box
to check waste ink overflow. ↓ ---
7. Detecting ink cartridge and initializing ink system

80 HP 0
7-1.The carriage moves slowly to the ink detection position.
↓ ---
7-2.The Decompress Motor is driven and Diaphragm Pump sucks

the ink in the ink cartridges. 80 HP 0 Decompress
↓ and vent to
atmosphere
7-3.While monitoring the ink end sensor, the Decompress Motor is

driven again and the Diaphragm Pump sucks the ink. 80 HP 0 Decompress
↓ and vent to
atmosphere
7-4.Detects the ink remaining.

80 HP 0
↓ ---
7-5.The carriage returns to its home position.

80 HP 0
↓ ---
Note *1: On the premise on this table, PG does not change and the Rear ASF does not operate during the sequence.
*2: Executes when the detected temperature is under 5 ℃ (41)by the thermistor on the Printhead.
*3: The Printhead is capped with the Cap of the Ink System but the Carriage is not locked by the CR lock in order to shorten the
time before printing starts. The Carriage is locked when the printer enters the power saving mode without any operation after it
is turned on.
Troubleshooting 14
Confidential
1.1.3 Fatal Error

This section describes the fatal error code and the possible cause for this product.
 Fatal Error List
Fatal errors related to the ADF/Scanner unit do not occur for WF-R5190 series because this
model does not have ADF/Scanner unit.
Table 1-2. Fatal Error List

Error
Error type Error name Possible cause
code
• ADF Encoder failure (contaminated/detached scale, Encoder Board
0x01 ADF PID excess speed error failure)
• Motor driver failure (Main Board failure)
0x02 ADF PID reverse error failure)
• Paper jam
0x03 ADF PID lock error • ADF Encoder failure (contaminated/detached scale, Encoder Board
failure)
0x04 ADF PID acceleration lock detection error
• ADF Motor failure
• Paper jam
0x05 ADF PID excess load error
• Cable disconnection
0x06 ADF PID driving time error • Main Board failure
0x09 ADF BS+ excess speed error failure)
0x0A ADF BS+ reverse error failure)
• Paper jam
0x0B ADF BS+ lock error • ADF Encoder failure (contaminated/detached scale, Encoder Board
failure)
0x0D ADF BS+ excess load error • ADF drive overload (paper jam/foreign object)
ADF/ • Cable disconnection
Scanner
0x0E ADF BS+ driving time error • Main Board failure
• CIS Unit failure
0x10 HP detection error • Scanner Housing failure
• Main Board failure
• Scanner Housing failure (Including wrong attachment of the origin mark)
0x11 Contact detection distance exceeded error • Main Board failure
• Scanner FFC failure / Scanner FFC connection failure
• Scanner Motor failure / Scanner Motor connection failure
• Scanner Housing failure (Including wrong attachment of the origin mark)
Opposite side contact detection distance
0x12 • Main Board failure
exceeded error
• Scanner housing failure (Including wrong attachment of the origin mark)
Opposite side wrong contact detection
0x13 • Main Board failure
distance error
0x14 Measurement failure error • Scanner drive mechanism was overloaded.
0x20 LED light error
Troubleshooting 15
Confidential

Error
code
0x30 Option error • Main Board failure
• Paper jam
0x36 Paper jam error
• Foreign object
0x41 FB PID excess speed error failure)
0x42 FB PID reverse error failure)
• Paper jam
0x43 FB PID lock error • ADF Encoder failure (contaminated/detached scale, Encoder Board
failure)
0x44 FB PID acceleration lock
• ADF drive mechanism overload (assembling failure, lubrication failure)
0x45 FB PID excess load error
0x46 FB PID driving time error • Main Board failure
ADF/ • ADF Encoder failure (contaminated/detached scale, Encoder Board
Scanner 0x49 FB BS+ excess sped error failure)
0x4A FB BS+ reverse error
failure)
0x4B FB BS+ lock error • ADF Encoder failure (contaminated/detached scale, Encoder Board
failure)
0x4D FB BS+ excess load error • ADF drive mechanism overload (assembling failure, lubrication failure)
0x4E FB BS+ driving time error • Main Board failure
0x51 Automatic judgement fatal error 1
0x53 Automatic judgement fatal error 3 ---*
PDL 0x5F Main ROM and μSD ROM matching error • Mismatch the Main ROM FW version and μSD ROM FW version.
0x60 HP error
• Paper jam
0x61 Deadlock avoidance error • Foreign object
• Deformation of the Main Frame
0x62 Impossible contact detection error
• PF Encoder failure (contaminated/detached scale, Encoder Board failure)
0x6B PF runaway error
• Motor drive error
0x7F Inspection mode error ---*
This error occurs if the printer becomes a fatal error status due to a failure of
0x8D Factor error other than printer device
parts other than the printer such as the scanner or ADF
0x8E Driver mismatch error An unsupported driver was used.
Printer
0x8F EEPROM verify error (by command) ---*
0x90 PW Sensor failure error • PW sensor failure
0x91 PW Sensor detected foreign object error • Foreign object
• 2nd Cassette Unit has been removed during feeding (when the ASF
Motor is operating).
0x92 Hot plug disconnection paper jam error
• Contact failure of the connector which contacts 2nd Cassette Unit and the
printer.
• PE Sensor failure
0x93 PE Sensor error
Troubleshooting 16
Confidential

Error
code
• PW Sensor failure
0x94 PW Sensor light value adjust error
• Decompress pump motor failure
0x96 Decompress pump motor driving time error
• Head FFC failure
0x97 Head drive circuit VBS over-voltage error
0x99 IES process check error ---*
0x9A Circuit error (include blowout of a fuse)
0x9B Transistor temperature error
0x9C X-Hot detect error (pre printing)
• Printhead failure
0x9D X-Hot detect error (after flushing)
0x9E Head temperature error
0x9F No print inspection mode error ---*
• CR Contact Module failure
0xB8 CRCM access error • CRCM FFC disconnection
• Ink cartridge failure
0xB9 - • CSIC Terminal failure
Ink device error
0xBA • CR Contact Module failure
0xBD -
CRCM access error • CRCM FFC disconnection
0xC2
• Ink cartridge failure
• CSIC Terminal failure
0xC3 Ink device error
Printer • CR Contact Module failure
0xC4 -
CRCM access error • CRCM FFC disconnection
0xCF
• ASF Encoder failure (contaminated/detached scale, Encoder Board
failure)
• ASF Motor failure
0xD1 ASF PID excess load error
• Pickup Roller (2nd cassette) drive mechanism overload (paper jam /
foreign object)
0xD2 ASF PID excess speed error failure)
0xD3 ASF PID reverse error failure)
• Paper jam
failure)
0xD4 ASF PID lock error
• Pickup Roller (2nd cassette) drive mechanism overload (paper jam /
foreign object)
0xD8 ASF load position reverse error failure)
• Paper jam
0xD9 ASF load position excess speed error failure)
Troubleshooting 17
Confidential

Error
code
failure)
0xDA ASF load position excess load error
• Pickup Roller (2nd cassette) driven mechanism overload (paper jam/
foreign object)
0xDE ASF PID driving time error
0xDF ASF load position driving time error
• CR Encoder failure (contaminated/detached scale, Encoder board failure)
• CR Motor failure
0xE1 CR PID excess load error
• Carriage overload error (paper jam/foreign object)
0xE2 CR PID excess speed error
• Tooth skip of the CR Timing Belt
• Improper tension of the CR Timing Belt
0xE3 CR PID reverse error
• Paper jam
• CR Encoder failure (contaminated/detached scale, Encoder Board failure)
0xE4 CR PID lock error
0xE5 CR PID speed fall error • Tooth skip of the CR Timing Belt
Printer • Improper tension of the CR Timing Belt
• Paper jam
0xE8 CR load position reverse error
• Paper jam
0xE9 CR load position excess speed error
0xEA CR load position excess load error
0xEE CR PID driving time error
0xEF CR load position driving time error
• PF Motor failure
0xF1 PF PID excess load error
• PF drive mechanism overload (paper jam/foreign object)
0xF2 PF PID excess speed error
• Tooth skip of the PF Timing Belt
• Improper tension of the PF Timing Belt
0xF3 PF PID reverse error
• Paper jam
Troubleshooting 18
Confidential

Error
code
0xF4 PF PID lock error
• PF driver mechanism overload (paper jam/foreign object)
0xF8 PF load position reverse error • Tooth skip of the PF Timing Belt
Printer • Motor driver failure (Main Board failure)
0xF9 PF load position excess speed error
• Improper tension of the PF Timing belt
0xFA PF load position excess load error
• PF driver mechanism overload (paper jam/foreign object)
0xFE PF PID driving time error
0xFF PF load position driving time error
 Inspection Mode Error List

Table 1-3. Inspection Mode Error List
Error name Error indication Remedy
Fatal Error Fatal Error (Error Code:0xXX) Refer to Table 1-2 "Fatal Error List" (p.15)
Paper Jam Error Paper Jam Error Remove the jammed paper, close the cover.
No Paper Error Paper Out Error Set the paper, close the cover.
No Tray / Cassette Error Cassette Nothing Set the Cassette.
Ink Case Open Error Ink Cover Open Error Close the ink cover.
Cover Open Error Cover Open Error Close the Cover.
Carriage Outside error Outside Carriage Lock the CR unit.
No ink Cartridge Error Ink Out Error Replace the ink pack.
Ink Cartridge Abnormal Error Ink Out Error Replace the ink pack.
Ink Cartridge Non-Genuine Error Ink Out Error Replace the ink pack.
Initial Charge Error Ink out Error Replace the ink pack.
Ink Error Ink Out Error Replace the ink pack.
Ink End Error Ink Out Error Replace the ink pack.
Print Error Ink Out Error Replace the ink pack.
Maintenance Box Nothing Error Maintenance Box Nothing Error Replace the Maintenance Box
Maintenance Box CSIC Error Maintenance Box CSIC Error Replace the Maintenance Box.
Maintenance Box Full Error Maintenance Box Full Error Replace the Maintenance Box.
Double Feed Error Paper Piled Out Error Remove the jammed paper, close the cover
Fax Paper length Mismatch Error Other Error Set the specified paper.
Auto duplex paper length Mismatch Error Paper Size Error (Duplex) TBD
Paper Mismatch Error (Logical) Other Error TBD
Duplex Printing Error Cant Dup Media TBD
Memory Overflow Error Other Error TBD
Manual Feed Command Error Manual Feed Error TBD
Diver Mismatch Error Other Error TBD
Troubleshooting 19
Confidential
1.1.4 FAX Troubleshooting

1.1.4.1 FAX Log
When an error related to fax occurs, it is not only indicated on LCD but also saved as a log file. The error code is
recorded in it, and according to this log, the contents of the error can be confirmed.
Table 1-4. FAX Log (1)
Log Name Description Save Destination
Latest log*1
The latest communication log of sending / polling reception Nonvolatile memory
(Last Transaction)
The following information is stored.
Item Information
Communication
Year/month/day/hour/minute
Start date / time
Communication type Sending/receiving/polling reception
Sending/polling reception:
• Destination name of speed dial (first 20 characters)
• Telephone number (last 20 characters)
Communication ID
• Destination fax ID (20 characters)
Communication log
Receiving: Nonvolatile memory
(Fax Log)
Airtime Hour/minute/second
Communication
0 to 100
pages
Common:
Communication Normal/cancel/error code*
result Sending/polling reception:
No dial tone detected/No fax signal detected/Busy tone detected
Note *: For error codes, see Table 1-2 "Fatal Error List" (p.15).
Power failure log*2 The information stored in this log is the same as the communication log.However, since the
Nonvolatile memory
(Fax Log) airtime is “Unknown” in this case, the result of it is recorded as “power failure”.
Note *1: The latest communication log for all destinations are printed in a list from when the sequential broadcast is executed.
Cancellation is treated as a normal termination, therefore, if it is cancelled, the latest log is printed when the auto print setting is
“always print”, and not printed when the setting is “only when an error occurs”. If “only when an error occurs” is selected, the
log is printed even when an error occurs for just one destination.
*2: The power failure log when the sequential broadcast is being executed is not printed for the destinations to which the
transmission log is already complete then. If the power failure occurs before the scheduled sending time when a broadcast is
scheduled, the scheduled sending time is recorded.
The communication log is not stored under the following conditions:

 When the sending operation is canceled which storing B&W image or waiting for
redialing.
 In the case of a power failure during the operation of sending/polling reception including
waiting status for redial, or during receive operation.
 When the receiving operation is canceled before the fax signal is detected.
 If the fax signal is not detected during receiving operation.
 If cancelled during the sequential broadcast.
(The log for the destinations of “not dialed yet” or “waiting for redial” is not saved except
for those of which the communication is complete.)
Troubleshooting 20
Confidential
Table 1-5. FAX Log (2)

Log Name Description Save Destination
The following information of the latest communication is stored.
Item Information
Communication start
Year/month/day/hour/minute
date / time
Communication Type Sending/receiving/polling reception
• Destination name of speed dial (first 20 characters)
• Telephone number (last 20 characters)
Communication ID
Receiving:
Airtime Hour/minute/second
Protocol trace Communication pages 0 to 100 Volatile memory

Common:
Normal/cancel/error code
Communication result
No dial tone detected/No fax signal detected/Busy tone detected.
Diagnosing code 10 bytes
The latest 43 commands/responses*
• Time stamp
• Sending / receiving
Protocol data
• Command / response code
(See Table 1-7 "Command/Response Code" (p.24))
• FCF / FIF (first 33 octets)
Note *: If a large amount of FIF is received, the recorded command/response may

be less than 40.
 FAX Error Codes
Table 1-6. Fax Error Code List

Error
Code Phenomenon LCD Display Print Example
(HEX)
000 Successful completion (Monochrome) Complete OK
C000 Successful completion (Color) Complete OK Color
400 Communication error Communication error Error code
Troubleshooting 21
Confidential

Error
(HEX)
Fax signal was not detected during receive operation. (The call was a
420 Not displayed ---
telephone call)
Talking Talking
630 A busy tone was detected after dialing
(Line Busy) (Line Busy)
634 A fax signal was not detected for a given length of time after dialing No Answer No Answer
637 A dial tone was not detected before dialing No Dial Tone No Dial Tone
638 A power failure occurred during communication No displayed Power Fail
700 The communication was canceled by an operation Canceled Canceled
706 System error System Error Error code
870 The image memory is full Memory Full Memory Full
Troubleshooting 22
Confidential

Error
(HEX)
871 The maximum number of files was exceeded Error code Error code
928 Collision (A call signal was detected when shifting to dial operation) Not displayed ---
F0B Communication error Communication error Error code
F1E Communication error Communication error Error code
F20 Communication error Communication error Error code
F21 System error System error Error code
F2A Communication error Communication error Error code
F2B No image data for reprint exists No Image ---
F2F System error System error Error code
F3A Communication error Communication error Error code
Same message when a
F60 A scanner fatal error occurs Error code
scanner fatal error occurred*
Same message when a printer
F61 A printer fatal error occurs Error code
fatal error occurred*
F62 Reserved --- Error code
Same message when an ADF
F63 ADF miss feed or paper jam occurred ADF Jam
fatal error occurred*
F64 The memory for printing received image is full Error code Error code
Note *: Confirm the fatal error code with the Adjustment Program to check which error occurred.(See" 1.1.3 Fatal Error (p15)")
Troubleshooting 23
Confidential
 Command/response code
Table 1-7. Command/Response Code

Command/response FCF value (HEX)
Content
code First Second
DIS 80 --- Digital Identification signal
CSI 40 --- Called Subscriber Identification
NSF 20 --- Non-Standard Facilities
DTC 81 --- Digital Transmit Command
CIG 41 --- CallInG subscriber identification
NSC 21 --- Non-Standard facilities Command
PWD C1 --- PassWorD
SEP A1 --- Selective Polling
Reserved (PSA) 61 --- Polled Sub Address
Reserved (CIA) E1 --- Calling subscriber Internet Address
Reserved (ISP) 11 --- Internet Selective Polling address
DCS 82 --- Digital Command Signal
TSI 42 --- Transmitting Subscriber Identification
NSS 22 --- Non-Standard facilities Set-up
SUB C2 --- SUB address
SID A2 --- Sender IDentification
TRN E6 --- Training
TCF F0 --- Training Check
CTC 12 --- Continue To Correct
Reserved (TSA) 62 --- Transmitting Subscriber internet Address
Reserved (IRA) E2 --- Internet Routing Address
CFR 84 --- ConFirmation to Receive
FTT 44 --- Failure To Train
CTR C4 --- Response for Continue To correct
Reserved (CSA) 24 --- Called Subscriber internet Address
EOM 8E --- End Of Message
MPS 4E --- Multi Page Signal
EOP 2E --- End Of Procedure
PRI-EOM 9E --- Procedure Interrupt-End Of Message
PRI-MPS 5E --- Procedure Interrupt-Multi Page Signal
PRI-EOP 3E --- Procedure Interrupt-End Of Procedure
Reserved (EOS) 1E --- End Of Selection
PPS-EOM BE 8E Partial Page Signal-End Of Message
PPS-MPS BE 4E Partial Page Signal-Multi Page Signal
PPS-EOP BE 2E Partial Page Signal-End Of Procedure
PPS-PRI-EOM BE 9E Partial Page Signal-Procedure Interrupt-End Of Message
PPS-PRI-MPS BE 5E Partial Page Signal-Procedure Interrupt-Multi Page Signal
Partial Page Signal-Procedure Interrupt-
PPS-PRI-EOP BE 3E
End Of Procedure
PPS-EOS BE 1E Partial Page Signal-End Of Selection
PPS-NULL BE 00 Partial Page Signal-part i al page boundary
EOR-EOM CE 8E End Of Retransmission-End Of Message
Troubleshooting 24
Confidential
Table 1-7. Command/Response Code

Command/response FCF value (HEX)
Content
code First Second
EOR-MPS CE 4E End Of Retransmission-Multi Page Signal
EOR-EOP CE 2E End Of Retransmission-End Of Procedure
End Of Retransmission-Procedure Interrupt-
EOR-PRI-EOM CE 9E
End Of Message
EOR-PRI-MPS CE 5E
Multi Page Signal
EOR-PRI-EOP CE 3E
End Of Procedure
EOR-EOS CE 1E End Of Retransmission-End Of Selection
EOR-NULL CE 00 End Of Retransmission- partial page boundary
RR 6E --- Receive Ready
MCF 8C --- Message ConFirmation
RTP CC --- ReTrain Positive
RTN 4C --- ReTrain Negative
PIP AC --- Procedure Interrupt Positive
PIN 2C --- Procedure Interrupt Negative
PPR BC --- Partial Page Request
RNR EC --- Receive Not Ready
ERR 1C --- Response for End of Retransmission
Reserved (FDM) FC --- File Diagnostic Message
DCN FA --- DisCoNnect
CRP 1A --- Command RePeat
Reserved (FNV) CA --- Field Not Valid
PIX FF --- PIXel image
Space Other combinations Unknown command/response
Troubleshooting 25
Confidential
1.1.4.2 Error Code/Superficial Phenomenon-Based Troubleshooting

This section explains the troubleshooting procedures based on the error codes and superficial phenomenon.
 When an error occurs, it may be displayed on the LCD panel with a message instead of
an error code. To check the error code, print out a fax log.
 If the problem is not solved even after carrying out the remedy shown in the Table 1-8,
print out a protocol trace to analyze the cause of the error.
Table 1-8. Troubleshooting Based on the Error Code/Superficial Phenomenon

Error code (LCD Message)/
Description Remedy
Phenomenon
Turn off v.34 and try again.
Turn off ECM and try again.
Communication Error When using xDSL, check the connection from “Line” jack to the fax via the
(The error is indicated with error Communication error xDSL splitter.
code on the fax log.) When using TAM, check the connection from “Line” jack to the TAM via
the fax.
Check if the telephone line makes any sound.
Line Busy The line is busy. Try again later.
The other end of the line does
not answer.
No answer The other end of the line Check the number and dial again.
answered but no answer tone is
detected.
Power failure occurred during
Confirm the P/S Board Connector Cable or P/S Board is not damaged, and
Power fail sending/receiving/printing/
retry
redialing
706,880-884,F21,F27- A system error (fax circuit
Replace the FAX board with a new one
F28,F2F,F51,F59 failure)occurs
Memory full Out of Memory
Maximum number of files is ASK the sender to resend the fax in several batches.
871
exceeded.
F60 A scanner fatal error occurred
See Table 1-2 "Fatal Error List" (p.15).
F61 A printer fatal error occurred
F62 Reserved ---
ADF document mis-feed or Set the documents and again.

F63
paper jam occurs If a paper jam error occurs, remove the jammed paper and try again.
The memory for printing
F64 Ask the sender to resend the fax in several batches.
received image is full
The telephone cable is not
Connect the telephone cable properly.
connected properly.
The telephone line is not
Verify if the phone line works by connecting to a phone to it.
working
Cannot receive faxes Auto answer is set to ”N” Set to “Y”.
Set the setting to “ALL” and try again.Should other ring patterns be selected,
DRD setting is incorrect
contact the telephone company.
Calling signal cannot be
Contact the telephone company or obtain the fax log for more analysis.
detected.
The telephone cable is not
Connect the telephone cable properly.
connected properly.
Cannot dial The telephone line is not
Verify if the phone line works by connecting to phone to it.
working
Pulse/Tone dial setting error Turn the setting to the other one and try again.
Troubleshooting 26
Confidential
Table 1-8. Troubleshooting Based on the Error Code/Superficial Phenomenon

Error code (LCD Message)/
Description Remedy
Phenomenon
Cannot receive/send faxed in ECM is set to off. Set to on and try again.
color Fax mode is set to “B&W only” Set to “B&W/Color”
The size of the memory is 2.0
Cannot print all the received data Mbyte. If the data becomes over
when printing data stored in the set threshold, oldest data are Set auto reduction to on and reprint the data.
memory deleted to make room for new
ones.
Auto reduction is set to off. Set auto reduction to on and reprint the data.
Paper size setting does not
match the size of the received Choose the correct setting and reprint the data.
Images run off the paper data.
Paper size setting does not
Choose the correct setting or load correct sized papers in the tray and reprint
match the size of papers in the
the data.
tray.
Troubleshooting 27
Confidential
1.1.5 Status sheet

This section describes the Status sheet for this product.
 This product can print the three kind of status sheet, and you can confirm the following
information.
• Configuration Status Sheet
• Supply Status Sheet
• Usage History Sheet
 This product has Non-disclosed information to user.
This information can be displayed on the Status sheet by starting the product with the
Inspection Mode.
1.1.5.1 Start method of Maintenance Special Mode

1. From a power off status, push the following buttons until the message is displayed on LCD.
 WF-R5690/R4640 series
Power on button No.4 button No.6 button
 WF-R5190 series
Power on button Left button Right button
2. Select the following items from the Inspection menu.

 WF-R5690/R4640 series: “1. Status Sheet Print Mode”
 WF-R5190 series: “1. STSheet Mode”
Maintenance SP Mode
Run: Color / Select: [3][6]
1. Status Sheet Print mode

Inspection Mode
1. STSheet Mode
[WF-R5690/R4640 series] [WF-R5190 series]

3. The product starts as usual.
4. Print the status sheets.
Troubleshooting 28
Confidential
1.1.5.2 Description of Status sheet (Non-disclosed information to user)

 Supply Status sheet
Figure 1-1. Supply Status Sheet (Non-disclosed information to user)

Item Content Item Content
Consumable information <Ink Cartridge>

Ink residual quantity Residual quantity information of the
Ink Cartridge. (each color)
Consumable information <Maintenance Box>
Maintenance Box Residual quantity information of the
residual quantity Maintenance Box.
Troubleshooting 29
Confidential
 Usage History Sheet
Figure 1-2. Usage History Sheet (Non-disclosed information to user)

Item Content Item Content
Number of Sheets Loaded

Casette 1 Number of sheets loaded from 1st Cassette 2 Number of sheets loaded from 2nd
cassette. cassette.
Rear Paper Feed Number of sheets loaded from rear
paper feed tray.
Number of Sheets Scanned
ADF Number of sheets scanned from ADF Scanner Glass Number of sheets scanned from
Unit. Scanner Glass.
Number of Replacement
Ink Cartridge Number of replacement of Ink Maintenance Box Number of replacement of
cartridge Maintenance Box.
Troubleshooting 30
Confidential
CHAPTER 2
DISASSEMBLY/REASSEMBLY
Confidential
2.1 Overview 2.1.1 Tools

Use only specified tools to avoid damaging the printer.
This chapter describes procedures for disassembling the main parts/units of WF-
R5690/R4640/R5190 series. Unless otherwise specified, disassembled parts/units can
be reassembled by reversing the disassembly procedure. See the cautions or tips for EPSON
Name Availability Remarks
Part Code
disassembly/reassembly described in "2.3 Disassembly and Assembly Procedure"
(Page 46). (+) Phillips screwdriver #1 O 1080530 JIS B1012-1985
Read the " Safety Precautions (p3)" before disassembling and reassembling. (+) Phillips screwdriver #2 O --- JIS B1012-1985
Flathead screwdriver #3 O --- Qty.: two
Flathead Precision
O ---
screwdriver #1
(+) Stubby screwdriver O --- Total length 47 mm or less
Tweezers O ---
Longnose pliers O ---
Acetate tape --- 1003963
Teflon tape O ---
Rope O ---
Double-clip O ---
Magnetizer O ---
Hexagonal wrench key
O ---
(4mm)
Note 1:Some of the tools listed above are commercially available.

2:EPSON provides the tools listed with EPSON part code.
DISASSEMBLY/REASSEMBLY Overview 32
Confidential
2.1.2 Screw types used in the printer 2.1.3 Standard Operation Time for servicing the product
The screw types used in the printer are shown in the table below. The screw types used The following are the standard operation time for servicing the product. The underlined
in each part/unit are indicated as the symbols below in the disassembly procedures with parts/units are supplied as After Service Parts.
the total number of used screws.
Symbol Screw Type Torque Time

1 C.B.P-TITE SCREW 3x10-F/ZN-3C 6 ± 1 Kgf·cm Parts/Unit Adjustment/
Replacement Total
2 C.B.S-TITE SCREW 3x6-F/ZN-3C 6 ± 1 Kgf·cm Inspection
3 C.B.P-TITE (P2) SCREW 3x10-F/ZN-3C 6 ± 1 Kgf·cm Panel Unit 1:00 0:25 1:25
4 C.B.P-TITE SCREW 3x8-F/ZN-3C 6 ± 1 Kgf·cm ADF Pad Assy 0:10 --- 0:10
5 C.B.S-TITE (P4) SCREW 3x8-F/ZN-3C 6 ± 1 Kgf·cm Duplex Unit 0:02 7:50 7:52
6 C.B.P-TITE SCREW 2.5x8-F/ZN-3C 6 ± 1 Kgf·cm Maintenance Box 0:04 --- 0:04
7 C.B.S-TITE (P4) SCREW 3x10-F/ZN-3C 6 ± 1 Kgf·cm Hosing Rear Assy 0:49 --- 0:49
8 C.P.SCREW 3x4-F/ZN-3C 6 ± 1 Kgf·cm Housing Rear 1:04 --- 1:04
9 C.B.EP-TITE SCREW 2.6x17 (B=14) F/ZN-3C 2.5 ± 0.4 Kgf·cm Paper Support 1:04 --- 1:04
10 P.W.2.8x0.5x6.5-F/ZN-3C 3 ± 0.5 Kgf·cm Paper Cassette (1st) 0:02 1:02 1:04
11 C.P.SECREW 2.5x6-F/ZN-3C 6 ± 1 Kgf·cm Paper Cassette (2nd) 0:02 1:02 1:04

Cover Hinge (BK) 0:53 --- 0:53
12 C.B.P-TITE SCREW 3x14-F/ZN-3C 6 ± 1 Kgf·cm
Switch Cover (BK) 0:21 --- 0:21
13 C.B.S-TITE (P2) SCREW 3x8-F/ZB-3C 8 ± 1 Kgf·cm
Ink Supply BK Cover Open Sensor 0:38 --- 0:38
14 C.B.S-TITE SCREW 3x6-F/ZN-3C 8 ± 1 Kgf·cm
Ink Supply BK Cover Assy 1:54 --- 1:54
15 C.B.S-TITE SCREW 3x8-F/ZN-3C 6 ± 1 Kgf·cm
Inner Cover (BK) 2:25 --- 2:25
16 C.B.S-TITE SCREW 3x10-F/ZN-3C 6 ± 1 Kgf·m
Ink Pack Holder Slider Assy (BK) 5:33 --- 5:33
17 C.B.S-TITE SCREW 2.5x4-F/Z-3C 3 ± 0.5 Kgf·cm
Ink Supply Needle (BK) 5:42 --- 5:42
18 C.B.S-TITE (P2) SCREW 3x8-F/Z-3C 6 ± 1 Kgf·cm
Tube Holder (BK) 5:42 --- 5:42
19 C.B.S-TITE-SCREW 3x8 F/ZN-3C 6 ± 0.5 Kgf·cm
Extension Spring 2.47 (BK) 5:44 --- 5:44
Tube (BK) 5:55 10:00 15:55
IS BK Base Assy 8:28 --- 8:28
Tube Cover Front 0:34 --- 0:34
Cover Hinge (CL) 0:55 --- 0:55
Switch Cover (CL) 0:21 --- 0:21
Confidential
Time Time
Parts/Unit Adjustment/ Parts/Unit Adjustment/
Replacement Total Replacement Total
Inspection Inspection
Ink Supply CL Cover Open Sensor 0:38 --- 0:38 Paper Support Assy 2:21 --- 2:21
Ink Supply CL Cover Assy 2:06 --- 2:06 Stacker & Holder 1:26 --- 1:26
Inner Cover CL 3:05 --- 3:05 USB Cover 11:37 --- 11:37
Ink Pack Holder Slider Assy (YE) 5:14 --- 5:14 ADF/SCN Unit 14:30 2:15 16:45
Ink Supply Needle (YE) 5:23 --- 5:23 ADF Unit 19:11 2:15 21:26
Tube Holder (YE) 5:23 --- 5:23 ADF Rear Cover 19:44 --- 19:44
Extension Spring 2.47 (YE) 5:25 --- 5:25 ADF Cover Assy 19:57 --- 19:57
Ink Pack Holder Slider Assy (MA) 5:27 --- 5:27 ADF Cover Housing Upper 21:06 --- 21:06
Ink Supply Needle (MA) 5:36 --- 5:36 LD Cover 21:22 --- 21:22
Tube Holder (MA) 5:36 --- 5:36 LD Shaft 21:26 --- 21:26
Extension Spring 2.47 (MA) 5:38 --- 5:38 Extension Spring 21:54 --- 21:54
Ink Pack Holder Slider Assy (CY) 5:27 --- 5:27 ADF LD Assy 22:39 --- 22:39
Ink Supply Needle (CY) 5:36 --- 5:36 ADF Document Support 19:54 --- 19:54
Tube Holder (CY) 5:36 --- 5:36 Scanner Unit 19:11 2:15 21:26
Extension Spring 2.47 (CY) 5:38 --- 5:38 Housing Front Assy 15:50 --- 15:50
IS Relay Board (CL) 4:29 --- 4:29 Sensor Cover 16:12 --- 16:12
IS Base CL Assy 15:40 --- 15:40 Housing Front Cover Open Sensor 16:17 --- 16:17
Bottom Housing Assy 1:50 --- 1:50 Housing Front 16:17 --- 16:17
2nd Cassette Housing 1:50 --- 1:50 Stacker Assy 16:02 --- 16:02
2nd Cassette Cover Left 2:50 --- 2:50 Middle Housing Assy 17:30 --- 17:30
2nd Cassette Cover Right 2:55 --- 2:55 Middle Housing 19:14 --- 19:14
2nd Cassette Cover Front 2:14 --- 2:14 Bracket 19:14 --- 19:14
2nd Paper Support Assy 2:19 --- 2:19 Main Board Assy 23:28 17:05 40:33
2nd Cassette Housing Assy 4:19 --- 4:19 Main Board Cable Holder 23:40 --- 23:40
Frame Pick Up Assy 8:57 --- 8:57 Main Board Holder 24:03 --- 24:03
Pick Up Assy 2nd 9:09 --- 9:09 Main Board Shield Plate Assy 27:00 --- 27:00
Metal Plate (w Paper Support Assy) 3:10 --- 3:10 Interface Board Assy 27:57 --- 27:57
Pick Up Assy 1st 3:23 --- 3:23 Interface Board Shield Plate Upper 28:27 --- 28:27
Confidential
Time Time
Interface Board 28:44 --- 28:44 PE Board Assy 18:22 --- 18:22
Interface Board Shield Plate Lower 28:44 --- 28:44 Wireless LAN Module 17:30 --- 17:30
Main Board Shield Plate 27:57 --- 27:57 Maintenance Box Ink Eject Joint 24:16 --- 24:16
Main Board (Read OK) 28:13 1:59 30:12 Ink System Assy 24:42 --- 24:42
Main Board (Read NG) 28:13 17:05 45:18 ASF Drive Change lever Assy 25:20 --- 25:20
Main Board Shield Plate Lower 28:13 --- 28:13 Option Connector 25:44 --- 25:44
Rear ASF Assy 18:44 2:14 20:58 CR Scale 34:42 --- 34:42
Rear ASF Guide Upper 19:21 --- 19:21 Star Wheel Assy 34:37 1:39 36:16
Main Frame Assembly 19:46 --- 19:46 EJ Roller 36:49 2:58 39:47
Decompress Pump Unit 20:13 --- 20:13 Front Frame Assy 37:29 10:13 47:42
Power Supply Unit 20:59 3:07 24:06 Upper Cover Tube Assy 37:56 --- 37:56
PF Shield Plate 18:33 --- 18:33 Lower Cover Tube Assy 38:24 --- 38:24
PF Encoder 18:47 --- 18:47 Tube (Y) 40:35 10:00 50:35
PF Encoder FFC 19:15 --- 19:15 Tube (M) 40:48 10:00 50:48
PF Tension Stopper Holder 19:04 0:15 19:19 Tube (C) 40:48 10:00 50:48
PF Timing Belt 19:19 0:15 19:34 CR Guide Frame Assy (w/ Carriage Assy) 47:44 23:31 71:15
Support Plate Right/ Support Plate Left 18:26 4:10 22:36 CR Guide Frame 47:52 23:12 71:04
CR Cover 17:44 --- 17:44 Carriage Assy 47:52 23:31 71:23
Ink System 27:34 33:15 60:49
Printhead 20:59 42:23 63:22
Head FFC 21:33 --- 21:33
Ink Supply Unit 26:59 19:08 46:7
Fasten Plate Center 32:05 --- 32:05
Fasten Plate Left 33:41 --- 33:41
Driven Pulley Assy 34:23 --- 34:23
CR Motor 41:10 0:30 41:40
SUB Board 19:32 --- 19:32
CR Contact Module 18:50 --- 18:50
Confidential
 WF-R5190 series Time

Parts/Unit Adjustment/
Time Replacement Total
Inspection
Parts/Unit Adjustment/
Replacement Total Tube Holder (YE) 5:23 --- 5:23
Inspection
Extension Spring 2.47 (YE) 5:25 --- 5:25
Panel Unit 0:19 --- 0:19
Ink Pack Holder Slider Assy (MA) 5:27 --- 5:27
Duplex Unit 0:02 7:50 7:52
Ink Supply Needle (MA) 5:36 --- 5:36
Maintenance Box 0:04 --- 0:04
Tube Holder (MA) 5:36 --- 5:36
Hosing Rear Assy 0:49 --- 0:49
Extension Spring 2.47 (MA) 5:38 --- 5:38
Housing Rear 1:04 --- 1:04
Ink Pack Holder Slider Assy (CY) 5:27 --- 5:27
Paper Support 1:04 --- 1:04
Ink Supply Needle (CY) 5:36 --- 5:36
Paper Cassette (1st) 0:02 1:02 1:04
Tube Holder (CY) 5:36 --- 5:36
Paper Cassette (2nd) 0:02 1:02 1:04
Extension Spring 2.47 (CY) 5:38 --- 5:38
Cover Hinge (BK) 0:53 --- 0:53
IS Relay Board (CL) 4:29 --- 4:29
Switch Cover (BK) 0:21 --- 0:21
IS Base CL Assy 15:40 --- 15:40
Ink Supply BK Cover Open Sensor 0:38 --- 0:38
Bottom Housing Assy 1:50 --- 1:50
Ink Supply BK Cover Assy 1:54 --- 1:54
2nd Cassette Housing 1:50 --- 1:50
Inner Cover (BK) 2:25 --- 2:25
2nd Cassette Cover Left 2:50 --- 2:50
Ink Pack Holder Slider Assy (BK) 5:33 --- 5:33
2nd Cassette Cover Right 2:55 --- 2:55
Ink Supply Needle (BK) 5:42 --- 5:42
2nd Cassette Cover Front 2:14 --- 2:14
Tube Holder (BK) 5:42 --- 5:42
2nd Paper Support Assy 2:19 --- 2:19
Extension Spring 2.47 (BK) 5:44 --- 5:44
2nd Cassette Housing Assy 4:19 --- 4:19
Tube (BK) 5:55 10:00 15:55
Frame Pick Up Assy 8:57 --- 8:57
IS BK Base Assy 8:28 --- 8:28
Pick Up Assy 2nd 9:09 --- 9:09
Tube Cover Front 0:34 --- 0:34
Metal Plate (w Paper Support Assy) 3:10 --- 3:10
Cover Hinge (CL) 0:55 --- 0:55
Pick Up Assy 1st 3:23 --- 3:23
Switch Cover (CL) 0:21 --- 0:21
Paper Support Assy 2:21 --- 2:21
Ink Supply CL Cover Open Sensor 0:38 --- 0:38
Housing Upper 1:37 --- 1:37
Ink Supply CL Cover Assy 2:06 --- 2:06
USB Cover 12:14 --- 12:14
Inner Cover CL 3:05 --- 3:05
Housing Front Assy 12:13 --- 12:13
Ink Pack Holder Slider Assy (YE) 5:14 --- 5:14
Sensor Cover 12:35 --- 12:35
Ink Supply Needle (YE) 5:23 --- 5:23
Confidential
Time Time
Housing Front Cover Open Sensor 12:40 --- 12:40 Ink Supply Unit 24:43 19:08 43:51
Housing Front 12:40 --- 12:40 Fasten Plate Center 29:49 --- 29:49
Stacker Assy 12:25 --- 12:25 Fasten Plate Left 31:25 --- 31:25
Middle Housing Assy 15:14 --- 15:14 Driven Pulley Assy 32:07 --- 32:07
Middle Housing 16:58 --- 16:58 CR Motor 38:54 0:30 39:24
Bracket 16:58 --- 16:58 SUB Board 17:16 --- 17:16
Main Board Assy 21:12 17:05 38:17 CR Contact Module 16:34 --- 16:34
Main Board Cable Holder 21:24 --- 21:24 PE Board Assy 16:06 --- 16:06
Main Board Holder 21:47 --- 21:47 Wireless LAN Module 16:00 --- 16:00
Main Board Shield Plate Assy 25:01 --- 25:01 Maintenance Box Ink Eject Joint 22:00 --- 22:00
Main Board (Read OK) 25:45 1:59 27:44 Ink System Assy 22:26 --- 22:26
Main Board (Read NG) 25:45 17:05 42:50 ASF Drive Change lever Assy 23:04 --- 23:04
Main Board Shield Plate Lower 25:45 --- 25:45 Option Connector 24:42 --- 24:42
Rear ASF Assy 16:28 2:14 18:42 CR Scale 32:26 --- 32:26
Rear ASF Guide Upper 17:05 --- 17:05 Star Wheel Assy 32:21 1:39 34:00
Main Frame Assembly 17:30 --- 17:30 EJ Roller 34:33 2:58 37:31
Decompress Pump Unit 17:57 --- 17:57 Front Frame Assy 35:13 10:13 45:26
Power Supply Unit 18:43 3:07 21:50 Upper Cover Tube Assy 35:40 --- 35:40
PF Shield Plate 16:17 --- 16:17 Lower Cover Tube Assy 36:08 --- 36:08
PF Encoder 16:31 --- 16:31 Tube (Y) 38:19 10:00 48:19
PF Encoder FFC 16:59 --- 16:59 Tube (M) 38:32 10:00 48:32
PF Tension Stopper Holder 16:48 0:15 17:03 Tube (C) 38:32 10:00 48:32
PF Timing Belt 17:03 0:15 17:18 CR Guide Frame Assy (w/ Carriage Assy) 38:18 23:31 61:49
Support Plate Right/ Support Plate Left 16:10 4:10 20:20 CR Guide Frame 38:18 23:12 61:30
CR Cover 15:28 --- 15:28 Carriage Assy 38:18 23:31 61:49
Ink System 25:18 33:15 58:33
Printhead 18:43 42:23 61:06
Head FFC 19:17 --- 19:17
Confidential
2.2 Parts Diagram

No. Part/ Unit name No. Part/ Unit name No. Part/ Unit name No. Part/ Unit name
A ADF/Scanner Unit (p.53) D Cassette Assy (p.47) G Housing Rear Assy (p.51) I Maintenance Box (p.47)
B Panel Unit (p.48) E Front Housing Assy (p.55) H Duplex Unit (p.47) J FAX Cover (p.52)
C Middle Housing (p.57) F Speaker (p.50)
A
A
A
B G
A
A
C
A
F
AJ
A
E A
I
A
D
A
H
Figure 2-1. Housing (WF-R5690/R4640 series)
DISASSEMBLY/REASSEMBLY Parts Diagram 38

Confidential
A Housing Upper (p.61) D Cassette Assy (p.47) F Housing Rear Assy (p.63) H Maintenance Box (p.47)
B Panel Unit (p.59) E Front Housing Assy (p.65) G Duplex Unit (p.47) I USB Cover (p.64)
C Middle Housing (p.67)
B
A A
F
A
C
A
A
I
A
H
A
E
A
D A
G
Figure 2-2. Housing (WF-R5190 series)

Confidential
A Ink Supply Unit (p.90) E Rear ASF Guide Upper (p.79) I Front Frame Assy (p.115) M Decompress Pump Unit (p.81)
B EJ Roller (p.118) F CR Scale (p.104) J Star Wheel Assy (p.114) N Power Supply Unit (p.76)
C Printhead (p.85) G Ink System (p.106) K PF Encoder (p.83) O Rear ASF Assy (p.77)
Main Board Unit (p.69)/
D CR Guide Frame Assy (p.109) H Head FFC (p.96) L
Main Board (p.74)
B
A A
C D
A A
L
A
E
A A
M
A
F
A
N
A
K
A
J
A
G
I
A A
O
A
H
Figure 2-3. Printer Mechanism (1)

Confidential
A Frame Base Assy (p.113)
A
A
Figure 2-4. Printer Mechanism (2)

Confidential
Ink Supply BK Cover Open Sensor Ink Supply BK Cover Open Sensor
A C E Ink Supply Needle (p.144) F Ink Pack Holder (BK) (p.140)
(p.131) (p.131)
B Ink Supply BK Assy (p.134) D Ink tube (p.144)
A
B A
C
A
A
E
A
A
F
A
D
Figure 2-5. RIPS Unit (1)

Confidential
Ink Supply BK Cover Open Sensor Ink Supply CL Cover Open Sensor
A C E Ink Supply Needle (p.144) F Ink tube (p.144)
(p.131) (p.132)
B Ink Supply CL Assy (p.136) D Ink Pack Holder (Y/M/C) (p.142)
B
A
A
C
D
A
D
A
A
D
A
A
A
F
A
E
A
F
A
E
A
F
A
E
Figure 2-6. RIPS Unit (2)

Confidential
A ADF Rear Cover (p.146) C ADF LD Assy (p.148) D ADF Document Support Assy (p.147) E Scanner Unit (p.149)
B ADF Cover Assy (p.147)
A
C D
A
A
B
AA
A
E
Figure 2-7. ADF/SCN Unit

Confidential
A Pick Up Roller Assy 1st (p.156) B 2nd Cassette Unit (p.152) C Paper Stopper Assy 1st/2nd (p.154)
A
A
B
A
C
Figure 2-8. 2nd Cassette Unit

Confidential
2.3 Disassembly and Assembly Procedure

CR Lock Lever
2.3.1 Preparation for servicing
2.3.1.1 Unlocking the Carriage Assy
1. Remove the Middle Housing.
(WF-R5690/R4640 series (P.57), WF-R5190 series (P.67))
2. Remove the Metal Plate Left. (P.83)
3. Rotate the gear in the direction of the arrow to unlock the Carriage Assy. CR locked CR unlocked
(The lever is raised) (The Lever is lowered)
Left
Figure 2-10. Status of the CR Lock Lever
Gear
Figure 2-9. Unlocking the Carriage Assy
DISASSEMBLY/REASSEMBLY Disassembly and Assembly Procedure 46

Confidential
2.3.1.2 Parts/Units Need to be Removed in Advance 2.3.1.2.3 Maintenance Box

Make sure to remove the following parts/units before starting disassembly.
2.3.1.2.1 Ink Pack Maintenance Box
Ink Pack
Figure 2-13. Removing the Maintenance Box
2.3.1.2.4 Cassette Assy

Figure 2-11. Removing the Ink Pack
2.3.1.2.2 Duplex Unit
Cassette Assy
Duplex Unit
Figure 2-14. Removing the Cassette Assy 1st
Figure 2-12. Removing the Duplex Unit

Confidential
2.3.2 Exterior parts (WF-R5690/R4640 series) ADF/Scanner Unit

2.3.2.1 Panel Unit
Front Cover
Bottom left of Bottom right of
ADF/Scanner Unit ADF/Scanner Unit
Hook
Hook
For the screw types, see "2.1.2 Screw types used in the printer (p33)".
1. Open the Front Cover.
2. Release the two hooks on the back of the Panel Unit from the bottom of the ADF/
Scanner Unit, and disengage the Panel Unit.
Do not lift the Panel Unit too fast, since the Panel FFC and the
Speaker cable are connected to it. Figure 2-15. Removing the Panel Unit (1)

Confidential
3. Disconnect the Speaker cable and the FFC from the connectors on the Panel Unit. 3. Disconnect the Panel FFC from the Main Board, and remove the Panel FFC from
Scanner Unit.
Panel Unit
Speaker cable
Main Board
FFC FFC
Figure 2-17. Removing the Panel Unit (3)

4. Remove the screw (S2) that secures the grounding wire to release the wire, and
Attach the Panel Unit in the following order. remove the Panel Unit.
1. Insert the five tabs into the five holes on the ADF/Scanner Unit.
2. Secure the Panel Unit with the five hooks. Grounding wire
S2
Tabs Tabs Tab
Main Board
Hook
Hooks Figure 2-18. Removing the Panel Unit (4)
Hooks
ADF/Scanner Unit Carry out the adjustments referring to "3.1 Required
Adjustments" (p185) after replacing the Panel Unit.

Confidential
2.3.2.2 Speaker 1. Remove the Panel Unit. (P.48)

2. Turn the Speaker Holder in the direction of the arrows, and remove the Speaker.
Speaker Holder
Speaker
Figure 2-19. Removing the Speaker

For the screw types, see "2.1.2 Screw types used in the printer (p33)". Route the Speaker cable referring to "2.4 Routing FFCs/Cables"
(Page 160).

Confidential
2.3.2.3 Housing Rear Assy 1. Remove the four screws (S1), and remove the Housing Rear Assy.
Housing Rear Assy Rear right
S1
Rear left
S1
Figure 2-20. Removing the Housing Rear Assy

Confidential
2.3.2.4 FAX Cover 4. Remove the two screws (S1), and remove the FAX Cover.
FAX Cover
S1
1. Remove the Housing Rear Assy. (P.51) Figure 2-21. Removing the FAX Cover
2. Slide the Ink Supply BK Assy to release it. (P.125)
3. Slide the Ink Supply CL Assy to release it. (P.128)

Confidential
2.3.2.5 ADF/Scanner Unit 7. Remove the five screws (S1).
Rear left Rear right
S1 S1
1. Remove the Panel Unit. (P.48)
2. Remove the Speaker. (P.50)
3. Remove the Housing Rear Assy. (P.51)
6. Remove the FAX cover. (P.52)
S1
Figure 2-22. Removing the ADF/Scanner Unit (1)

Confidential
8. Disconnect the FFC from the connector on the Main Board. 11. Lift the ADF/Scanner Unit and disconnect the FFC and cable from the connectors
on the Main Board.
FFC
Cable
Main Board
ADF/Scanner Unit
9. Remove the screw (S2) that secures the grounding wire to release the wire.
10. Disconnect the cables from the four connectors on the Main Board.
Main Board
FFC
S2
Grounding wire
12. Remove the ADF/Scanner Unit upward.
Route the cable referring to "2.4 Routing FFCs/Cables" (Page

160).
Cables
Carry out the adjustments referring to "3.1 Required

Adjustments" (p185) after replacing the ADF/Scanner Unit.

Confidential
2.3.2.6 Front Housing Assy 7. Open the Front Cover.

8. Remove the two screws (S12).
9. Remove the Cover Tube Front.
10. Remove the screw (S12).
Cover Tube Front
S12
S12 S12
Front Cover
Figure 2-26. Removing the Cover Tube Front
3. Slide the Ink Supply BK Assy to release it. (P.125) 11. Disconnect the cable from the connector (CN20) on the Main Board.
5. Remove the FAX cover. (P.52) Connector (CN20)
6. Remove the ADF/Scanner Unit. (P.53)
Cable
Main Board
Figure 2-27. Removing the Front Housing Assy (1)

Confidential
12. Insert the flat-head screwdriver into the cutout on the Housing Lower, and release the hook A.
13. Release the hook B on the Front Housing Assy, and remove the Front Housing Assy toward you.
Hook B
Hook B
Hook B
Front Housing
Assy
Hook A Hook A
Cutout Cutout

Confidential
2.3.2.7 Middle Housing 8. Remove the four screws (S1).
Front
S1
S1
Rear
S1
5. Remove the FAX cover. (P.52)
6. Remove the ADF/Scanner Unit. (P.53)
S1
7. Remove the Front Housing Assy. (P.55)
Figure 2-29. Removing the Middle Housing (1)

Confidential
9. Release the FFC, cable, and ink tube of the Ink Supply BK Assy from the cutout 10. Move the Ink Supply BK Assy to the front of the printer.
on the Middle Housing.
When moving the Ink Supply BK Assy, take care not to damage the
FFC, cable or the tube.
Ink Supply BK Assy
Cutout 11. Remove the Middle Housing upward.
Middle Housing
Ink Supply BK Assy
FFC, Cable, Tube

Confidential
2.3.3 Exterior parts (WF-R5190 series) 1. While releasing the hook on the back of the Panel Unit from the bottom of the
Housing Upper Assy, disengage the left side of the Panel Unit.
2.3.3.1 Panel Unit
Bottom of Housing Upper Assy
For the screw types, see "2.1.2 Screw types used in the printer (p33)". Hook

Confidential
2. Slightly slide the Panel Unit in the direction of the arrow to release the two hooks, 3. Disconnect the FFC from the connector on the Panel Unit.
and disengage the Panel Unit. 4. Remove the Panel Unit from the Housing Upper.
Panel Unit
FFC
Two
hooks Figure 2-34. Removing the Panel Unit (3)
Insert the ribs into the holes on the Housing Upper in the order of
the hook A and hook B.
Front Cover
Figure 2-33. Removing the Panel Unit (2) Rear side of Panel Unit
Hook A
Hook A
Hook A
Hook B

Confidential
2.3.3.2 Housing Upper 2. Remove the five screws (S1).
Rear right Rear left
S1
S1
S1
Figure 2-35. Removing the Housing Upper (1)

Confidential
3. Lift the Housing Upper.

4. Disconnect the FFC from the connector on the Main Board, and remove the
Housing Upper.
Housing Upper
FFC
Main Board
Figure 2-36. Removing the Housing Upper (2)

Confidential
2.3.3.3 Housing Rear Assy 1. Remove the four screws (S1), and remove the Housing Rear Assy.
Rear right
S1
Rear left
For the screw types, see "2.1.2 Screw types used in the printer (p33)". S1
Housing
Rear Assy
Figure 2-37. Removing the Housing Rear Assy

Confidential
2.3.3.4 USB Cover 6. Remove the two screws (S1), and remove the USB Cover.
USB Cover
S1
Figure 2-38. Removing the USB cover

2. Remove the Housing Upper. (P.61)

Confidential
2.3.3.5 Front Housing Assy 5. Open the Front Cover.

7. Remove the Cover Tube Front.
Cover Tube Front
S12
S12 S12
2. Remove the Housing Upper. (P.61) Front Cover
3. Slide the Ink Supply BK Assy to release it. (P.125) Figure 2-39. Removing the Cover Tube Front
9. Disconnect the cable from the connector (CN20) on the Main Board.
Connector (CN20)
Cable
Main Board

Confidential
10. Insert the flat-head screwdriver into the cutout on the Housing Lower, and release the hook A.
11. Release the hook B on the Front Housing Assy, and remove the Front Housing Assy toward you.
Hook B
Hook B
Hook B
Front Housing
Assy
Hook A Hook A
Cutout Cutout

Confidential
2.3.3.6 Middle Housing 8. Remove the four screw (S1).
Front
S1
S1
2. Remove the Housing Upper. (P.61) Rear
3. Remove the Housing Rear Assy. (P.63) S1
6. Remove the USB cover. (P.64) S1
7. Remove the Front Housing Assy. (P.65)

Confidential
9. Release the FFC, cables, and ink tube of the Ink Supply BK Assy from the cutout 10. Move the Ink Supply BK Assy to the front of the printer.
on the Middle Housing.
When moving the Ink Supply BK Assy, take care not to damage the
FFC, cable or the tube.
Cutout 11. Remove the Middle Housing upward.
Middle Housing
Ink Supply BK Assy
FFC, Cable, Tube

Confidential
2.3.4 Printer Mechanism 4. Move the Ink Supply CL Assy to the front of the printer.
2.3.4.1 Main Board Unit

Ink Supply CL Assy
Cutout
Tube (Y/M/C)
(WF-R5690/R4640 series (P.57), WF-R5190 series (P.67)) Tube (M/C)
2. Release the Tubes (Y/M/C) from the Ink Supply CK Assy. Figure 2-45. Moving the Ink Supply CL Assy
3. Move the Tubes (M/C) into the cutout on the Ink Supply CL Assy.

Confidential
5. Disconnect all the FFCs and cables from the Main Board Unit. 7. Peel the three FFCs.
6. Release the cables from the seven clamps.
Double-sided tape
Clamps Clamps FFC
Double-sided tape
Main Board
FFC
Clamps
Double-sided tape
FFC
Figure 2-46. Removing the Main Board Unit (1) Figure 2-47. Removing the Main Board Unit (2)

Confidential
8. Peel off the acetate tape. 10. Release the two hooks on the Main Board Cable Holder, and detach the Main
9. Release the cable from the hook on the Shield Plate Holder. Board Cable Holder.
Hook Main Board Cable

Cable
Holder
Acetate tape
Hook
Hook
Figure 2-49. Removing the Main Board Unit (4)

Shield Plate Holder

Confidential
11. Remove the three screws (S2) that secure the grounding wire to release the wire.
Align the dowel on the Main Board Cable Holder with the
12. Remove the Main Board Unit upward.
positioning hole on the frame.
Main Board Cable S2

Holder
Main Board
Unit
Dowel and
positioning hole S2
S2
Grounding wire
Rib
Dowel
Hook

Confidential
 When installing the Main Board Unit, insert the two ribs on the  Attach the terminal of the grounding cable in the direction
Main Board Unit fixing plate into the two holes on the Main shown in figure below.
Board Unit.
Grounding wire
Rib
Rib
 Route the cables and FFCs referring to "2.4 Routing FFCs/

Cables" (Page 160).
Main Board
Unit fixing plate
 After installing the Main Board Unit, make sure that the leg on
the Main Board Unit grounding plate is in contact with the
Main Frame to ground itself.
Main Board Unit

Main Frame grounding plate

Confidential
2.3.4.2 Main Board 3. Remove the two screws (S2), and remove the Shield Plate Holder.
S2
Shield Plate Holder
S2
For the screw types, see "2.1.2 Screw types used in the printer (p33)" Figure 2-51. Removing the Shield Plate Holder
4. Disconnect the Interface Board FFC from the connector of the Main Board. (WF-
R5690/R4640 series only)
2. Remove the Main Board Unit. (P.69)
Interface Board FFC
Figure 2-52. Removing the Interface Board FFC

Confidential
5. Remove the nine screws (S2: 7 pcs, S8: 1 pcs, S11: 1 pcs), and remove the Main 6. Remove the three screws (S2: 2 pcs, S11: 1 pcs), and remove the Main Board from
Board Shield Plate Upper Assy. the Main Board Shield Plate Lower Assy.
S2 S2 Main Board S2
S2
S11
1
Main Board
Shield Plate
Upper Assy S2
Main Board Shield Plate
Lower Assy
Figure 2-54. Removing the Main Board (2)
S2
Tighten the screws in the order given in Figure 2-54.
S2

Adjustments" (p185) after removing/replacing the Main Board.
S8
S11 S2
Figure 2-53. Removing the Main Board (1)

Confidential
2.3.4.3 Power Supply Unit When removing the Power Supply Unit, take care not to damage
the Power Supply Unit cable with the edges of the frame.
Frame
Cable

2. Remove the Decompress Pump Unit. (P.81)
For the screw types, see "2.1.2 Screw types used in the printer (p33)"

Confidential
3. Release the Power Supply Unit cable from the clamp. 2.3.4.4 Rear ASF Assy
4. Remove the two screws (S1: 1 pcs, S2: 1 pcs), and lift the Power Supply Unit.
5. Disconnect the Power Supply Unit cable from the connector, and remove the
Power Supply Unit.
Connector
Clamp
S2
Cable
Power Supply Unit
S1
Figure 2-55. Removing the Power Supply Unit

Adjustments" (p185) after replacing the Power Supply Unit.

Confidential

(WF-R5690/R4640 series (P.57), WF-R5190 series (P.67))  When installing the Rear ASF Assy to the Frame Base Assy,
move the Trigger Lever in the direction of the arrow to prevent
2. Release the cable from the hook.
it from touching the Clutch Lever, and align the positioning
3. Remove the four screws (S1), and remove the Rear ASF Assy. two holes of the Rear ASF Assy with the two dowels of the
Frame Base Assy.
Cable Trigger Lever

S1
Clutch Lever
Dowel and
Hook positioning hole
Rear
 Attach the two positioning holes of the Rear ASF Assy to the
two tabs of the Frame Base Assy. (figure 2-56)
 Route the cable referring to "2.4 Routing FFCs/Cables" (Page
160).

Frame Base Assy Adjustments" (p185) after replacing the Rear ASF Assy.
S1 Rear ASF Assy

Dowel and S1
positioning hole
Figure 2-56. Removing the Rear ASF Assy

Confidential
2.3.4.5 Rear ASF Guide Upper 3. Peel off a two pieces of the acetate tape.
4. Release the cable from the three hooks on the Rear ASF Guide Upper.
5. Remove the screw (S1), and remove the Rear ASF Guide Upper.
Hook Acetate tape
Hooks
Cable
Hook
S1
Rear ASF
For the screw types, see "2.1.2 Screw types used in the printer (p33)" Guide Upper
1. Remove the Middle Housing. Figure 2-57. Removing the Rear ASF Guide Upper
2. Remove the Rear ASF Assy. (P.77)

Confidential
 Install the Rear ASF Guide Upper following step.

1. Insert the two ribs on the 80-digit side of the Rear ASF Guide
Upper Assy into the two holes of the Frame Driven Assy.
2. Align the positioning hole on the 0-digit side of the Rear ASF
Guide Upper Assy with the dowel of the Frame Base Assy, and
secure the Rear ASF Guide Upper Assy with the screw.
Holes of
Frame Driven Assy Tabs
Dowel and
positioning hole

160).

Confidential
2.3.4.6 Decompress Pump Unit 1. Remove the Middle Housing.

2. Remove the Decompress Pump Tube from the joint of the Ink Supply Unit.
3. Release the Decompress Pump Tube from the three hooks on the frame.
Decompress Pump Tube Joint
Hooks
Ink Supply Unit

Figure 2-58. Releasing the tube

Confidential
4. Disconnect the cable from the connector (CN34) of the Main Board. 6. Remove the four screws (S1: 1 pcs, S2: 1 pcs, S3: 2 pcs), and remove the
5. Release the cables from the five hooks of the frame and clamp. Decompress Pump Unit.
Connector(CN34) Decompress Pump Unit

Cable
Clamp S3
Hook
Hooks Hooks
S2
Figure 2-59. Removing the Decompress Pump Unit (1) S3 S1
Figure 2-60. Removing the Decompress Pump Unit (2)
 Route the Decompress Pump Tube through the three hooks of

the Ink Supply Unit, and insert the end of the tube into the joint
on the Ink Supply Unit to the full up to its base. (figure 2-58)
160).

Confidential
2.3.4.7 PF Encoder 2. Peel off the Sheet from the Metal Plate Left.
3. Remove the two screws (S2), and remove the Metal Plate Left.
Metal Plate Left Sheet

S2
Cable
S2
Figure 2-61. Removing the Metal Plate Left
1. Remove the Middle Housing. Align the cutout of the Metal Plate Left with the groove of the
(WF-R5690/R4640 series (P.57), WF-R5190 series (P.67)) Frame Base Assy.
Cutout
Metal Plate Left
Groove on
Frame Base Assy

Confidential
4. Disconnect the FFC from the connector of the PF Encoder.

Set the encoder over the PF Scale with the scale in the slit as shown
5. Remove the screw (S6). in the figure below. After installing PF Encoder, make sure it does
not touch the PF Scale.
6. Remove the PF Encoder taking care not to hit it against the PF Scale.
PF Scale PF Encoder
FFC PF Scale
PF Encoder
S6 Carry out the adjustments referring to "3.1 Required

Adjustments" (p185) after removing/replacing the PF Encoder.
Figure 2-62. Removing the PF Encoder

Confidential
2.3.4.8 Printhead 6. Rotate the joint 90 degrees counterclockwise and disconnect the tubes from the
Ink Supply Unit.
Joints
Figure 2-63. Removing the Tube
To prevent the ink leaking, cover the end of the tube with a waste
For the screw types, see "2.1.2 Screw types used in the printer (p33)" cloth or the like and pinch the tube together with the cloth using a
double clip as near to the joint as possible.
2. Install the Ink pack.
3. Install the Panel Unit.
4. Install the Front Housing Assy. Joint
5. Wrap the Front Cover Microswitch, Ink Supply BK Cover Open Sensor, and Ink
Supply CL Cover Open Sensor with tape to disable their sensor function. End of tube
Waste cloth Double clip
7. To prevent the ink leaking, keep the ends of tubes up after removal.

Confidential
8. Turn the printer on. (For PX-M840FX, start the printer in Inspection Mode. 11. Remove the AC Cable.
(P.218))
9. Select the “Ink Pressure Release” on the adjustment program.
AC Cable
10. Click the [Perform], and execute the Ink flushing.
 Before performing Ink Pressure Release, confirm the

proportion of remaining capacity of the Maintenance Box is
30% or more.
 If ink still remains even after Ink Pressure Release is
performed, try Ink flushing once again.
Figure 2-65. Removing the AC Cable
Figure 2-64. Ink flushing screen

Confidential
12. Disengage the three hooks, and remove the CR Cover. 13. Move the Print Head to the position in figure below.
14. Release the Three clamps.
Right side
Clamps
Hook
CR Cover
Figure 2-67. Release the Clamps
15. Remove the two screws (S9), and remove the Ink Tube and the Plate.
Connector
FFC
Ink Tube
Plate
Hooks S9
Figure 2-66. Removing the CR Cover S9
Position of the Spacer

Figure 2-68. Remove the Printhead (1)

Confidential
17. Remove the three screws (S10), three springs and three washers, and remove the
 When removing/installing the Ink Tube, place the Spacer
(about 5 mm) between the Carriage Assy and Star Wheel Assy Printhead.
in order to prevent the CR Guide Frame and Main Frame from
being deformed. S10
 When disconnecting the joint section of the ink tubes of the Ink
Supply Unit and the Printhead, ink may slightly spill over from 3
the ink tubes even if “Ink Pressure Release” has been
performed. To p rote ct the Printhead from the damage caused
by the spilled ink if the ink reaches up to the control board of
the Printhead, make sure to attach tape over the connectors to
protect them beforehand, then disconnect the joint section of
the ink tubes of the Ink Supply Unit and the Printhead.
When removing the Ink Tube, make sure to replace the Print Head
Seal with a new one.
2 1
Print Head Seal
S10
Figure 2-69. Remove the Printhead (2)
 When removing/installing the Print Head, place the Spacer

(about 5 mm) between the Carriage Assy and Star Wheel Assy
in order to prevent the CR Guide Frame and Main Frame from
being deformed.
 Be careful not to let the spring or washer drop when removing
the screw that secures the Printhead. If the spring or washer
16. Disconnect the FFC from the connector of the CR Encoder Sensor. drops, make sure to search for it and pick it up.
Screw Spring Washer

Confidential
Tighten the screws in the order given in Figure 2-69. After removing/replacing the Print Head, perform the adjustments
in the following procedure.
1. Perform the Mechanism Adjustment ( "3.1 Required
Adjustments" (p185)).
2. Connect the AC Cable to the Power Supply Unit.
18. Disconnect the four Head FFC from the connectors of the Printhead. WF-R5690/R4640 series’s case
Within five seconds after connecting the AC Cable, start up
Make sure to pull them straight off one by one from their connector the printer in the Inspection Mode. (P.218)
terminals. If the printer is not started in the Inspection Mode, fatal
error is occurred. In such a case, try one of the following.
•While the printer is turned off, enter the Inspection
Mode.
•Install the ADF/Scanner Unit.
WF-R5190 series’s case
Printhead The printer starts up automatically.
3. Perform the Adjustment using the Adjustment Program (
Head FFC "3.1 Required Adjustments" (p185)).
Head FFC
Figure 2-70. Removing the Print Head (3)

Confidential
2.3.4.9 Ink Supply Unit 5. Disconnect the cables and FFCs from the connectors (CN5, CN6, CN7, CN8,
CN9, CN10) of the SUB Board.
SUB Board
CN5
CN6
CN10
CN7
CN9
CN8
Figure 2-71. Removing the cables and FFCs
6. Disconnect the FFCs from the connector (CN1, CN5) of the Relay Board.

2. Unlock the Carriage Assy. (P.46)
Relay Board
3. Remove the CR Cover. (P.85)
Clamp
4. Remove the Ink Tube form the Printhead. (P.85)

Tube
(Y/M/C)
CN1
CN5
Figure 2-72. Removing the Ink Supply Unit (1)

Confidential
7. Release the Ink Supply BK Cover Open Sensor cable from the four hooks and the 9. Remove the Decompress Pump Tube from the Joint of the Ink Supply Unit.
clamp. 10. Release the Decompress Pump Tube form the three hooks.

Hook
Hooks
Ink Supply Unit

Ink Supply BK
Cover Open Sensor cable
8. Release the tube (Y/M/C) from the clamp, and remove the Tube Sheet from the
Ink Supply Unit.
Clamp
Tube
(Y/M/C)
Tube Sheet

Confidential
11. Release the cable of the Decompress Pump Unit from the hook.
 Attach the two positioning holes of the Ink Supply Unit to the
12. Remove the four screws (S2: 2 pcs, S18: 2 pcs).
two tabs of the frame. (figure 2-76)
 Tighten the screws in the order given in figure 2-76.
Rear
Hook 13. Release the Ink Tube from the six clamps.
Positioning hole
and tab
Ink Tube
Clamp
Cable
1 Clamp
2
S2
Front
Clamps
Clamps
Ink Supply Unit
Figure 2-77. Releasing the Ink Tube
S18
Positioning hole 4
and tab
S18

Confidential
14. Peel off the CRCM FFC from the printer frame.
When securing the Ink Tube with the three clamps shown below,
align their position relative to the Tube Spacers as shown in the
figure. Rear
Ink Tube
Double-sided tape
Clamps
Clamp
CRCM FFC
Ink Tube Tube Spacers
Double-sided tape
Attachment positions of clamps

Confidential
15. Remove the Sheet from the hole of the printer frame, and remove the Ink Supply
Unit. When installing the Ink Supply Unit, route the tubes as follows.
 Secure the Tube (Y/M/C) with the clamp at the mark on the
tubes. Otherwise, they may be folded somewhere in the ink
Ink Supply Unit path.
Mark
Hole
Sheet
Clamp Tube (Y/M/C)

NG
Folded
Tube

Confidential
 Adjust the red lines on the Tube (Y/M/C) as shown in the

figures.
• Around the Ink Supply Unit: Align the red lines to the left.
• On the left side: Align the red lines downward.
Around the Ink Supply Unit Left side

Cables" (Page 160).

Adjustments" (p185) after removing/replacing the Ink Supply Unit.

Confidential
2.3.4.10 Head FFC 7. Release the Head FFC from the three Tube Holder.
Tube Holder
Tube Holder
Figure 2-80. Releasing the Head FFC
1. Remove the Middle Housing. When installing the Head FFC, insert the Front Tube Guide
(WF-R5690/R4640 series (P.57), WF-R5190 series (P.67)) between the sheet and the Head FFC.
2. Unlock the Carriage Assy. (P.46)
Rear
3. Move the CR Unit, and remove the CR Cover. Head FFC
4. Remove the three screws (S10), three springs and three washers, and remove the
Sheet
Printhead.
5. Disconnect the FFC from the connector of the CR Encoder Sensor. Front Tube Guide
6. Disconnect the four Head FFC from the connectors of the Printhead.

Confidential
8. Disconnect the Head FFC from the connectors (CN41, CN42, CN43, CN44,
Route the FFCs referring to "2.4 Routing FFCs/Cables" (Page
CN50) of the Main Board. 160).
CN41
CN42
CN43 Main Board
CN44
Head FFC
CN50
Figure 2-81. Removing the Head FFC (1)

9. Slide the Head FFC Holder in the direction of the arrow and disengage it by
releasing the hook and three tabs.
Head FFC Holder

Tab Hook
Tabs
Figure 2-82. Removing the Head FFC (2)

Confidential
2.3.4.11 Ink Supply Assy 3. Remove the three screws (S10), three springs and three washers, and remove the
Printhead.
The Ink Discharge is unnecessary by removing the Ink Supply Unit
with the Printhead connected.
basically, remove the Ink Supply Unit except when removing the
Printhead and the Ink Supply Unit in the single item.
Figure 2-83. Removing the Ink Supply Assy (1)

4. Disconnect the FFC from the connector of the CR Encoder Sensor.
5. Disconnect the four Head FFCs from the connectors of the printhead.
6. Disconnect the cables and FFCs from the connectors (CN5, CN6, CN7, CN8,
CN9, CN10) of the Sub Board.
SUB Board
CN5
CN6
1. Remove the Middle Housing . CN10

(WF-R5690/R4640 series (P.57),WF-R5190 series (P.67))
CN7
2. Move the CR Unit, and remove the CR Cover.
CN9
CN8

Confidential
7. Install the Ink Packs. 10. Release the tube (Y/M/C) from the clamp.
8. Rotate the joint 90 degrees counterclockwise and disconnect the tubes from the 11. Disconnect the FFCs from the connector (CN1, CN5) of the Relay Board.
Ink Supply Unit.
9. To prevent the ink leaking, keep the ends of tubes up after removal. Relay Board
Clamp
Joints Tube
(Y/M/C)
CN1
CN5

12. Release the Ink Supply BK COver Open Sensor cable from the four hooks and the
clamp.
Figure 2-85. Removing the Ink Supply Assy (3) Hook

cloth or the like an pinch the tube together with the cloth using a
Clamp
Joint
End of tube

Ink Supply BK
Cover Open Sensor cable

Confidential
13. Remove the Decompress Pump Tube from the Joint of the Ink Supply Unit. 16. Remove the four screws (S2 : 2 pcs, S18 : 2pcs).
14. Release the Decompress Pump Tube from the three hooks.
Rear
Hook
Positioning hole
and tab
Cable
1
Hooks
2
S2
Front
Ink Supply Unit Ink Supply Unit

15. Release the Cable of the Decompress Pump Unit From the hook.
S18
3
Positioning hole
and tab 4 S18
 Attach the two positioning holes of the Ink Supply Unit to the
two tabs of the frame. (Figure 2-89)
 Tighten the screws in the order given in Figure 2-89.

Confidential
17. Release the Ink Tube from the six clamps.

When securing the Ink Tube with the four clamps shown below,
align their position relative to the Tube Spacers as shown in the
Ink Tube figure.
Clamp
Clamp Ink Tube
Clamp Clamps
Clamps Clamps Ink Tube Tube Spacers

Attachment positions of clamps

Confidential
18. Peel off the CRCM FFC from the printer frame. 19. Remove the Sheet from the hole of the printer frame, and remove the Ink Supply
Assy.
Rear
Ink Supply Unit
Hole
Double-sided tape
Sheet
CRCM FFC
Double-sided tape

Confidential
When installing the Ink Supply Unit, route the tubes as follows.  Adjust the red lines on the Tube (Y/M/C) as shown in the
 Secure the Tube (Y/M/C) with the clamp at the mark on the figures.
tubes. Otherwise, they may be folded somewhere in the ink ″ Around the Ink Supply Unit : Align the red lines to the left.
path. ″ On the left side : Align the red lines down ward.
Around the Ink Supply Unit Left side

Mark

Cables" (Page 160).
Carry out the adjustments referring to " 3.1 Required Adjustments

Clamp Tube (Y/M/C) (p185)" after removing/replacing the Ink Supply Unit.
NG
Folded
Tube

Confidential
2.3.4.12 CR Scale 5. Remove the Extension Spring 2.03 from the hook of the frame.
Full side
Extension Spring 2.03

Hook
For the screw types, see "2.1.2 Screw types used in the printer (p33)" Figure 2-93. Removing the CR Scale (1)
1. Remove the Middle Housing. 6. Remove the CR Scale from the hook of the frame.
2. Remove the Main Board Unit. (P.69) Home side
4. Remove the Ink Supply Assy. (P.98)
Hook
Figure 2-94. Removing the CR Scale (2)

Confidential
7. Remove the CR Scale from the Carriage Assy.

 Attach the CR Scale with the marking on the top left corner.
CR Scale Carriage Assy Full side
Marking
 Route the CR Scale through the CR Encoder Sensor.

8. Rotate the CR Scale 90 degrees, and remove the CR Scale from the hook of the
Side view
frame.
9. Remove the Extension Spring 2.03 from the CR Scale. CR Encoder Carriage Assy
Sensor
Full side
Extension Spring 2.03
CR Scale CR Scale
Hook

Confidential
2.3.4.13 Ink System 3. Pick the Tube Clamp to release it and remove the Ink System Tube from the Joint.
4. Remove the Tube Clamp from the Ink System Tube.
5. Peel off the acetate tape
6. Release the Ink System Tube from the groove of the Frame Base Assy.
Joint
Tube Clamp Ink System Tube
Acetate tape
Groove on
Frame Base Assy
1. Remove the Middle Housing. Figure 2-97. Releasing the Ink System Tube
When connecting the Ink System Tube to the Maintenance Box Ink
2. Remove the Main Board Unit. (P.69) Eject Joint, make sure to insert the end of the tube into the socket
on the Maintenance Box Ink Eject Joint up to the full to its base in
order to prevent the waste ink from leaking.

Confidential
7. Remove the two screw (S1). 8. Slide the Ink System in the direction of the arrow to disengage the gear of the Ink
System from the gear of the PF Roller.
9. Push in the Ink System Tube into the hole on the Frame Base Assy and remove the
Ink System toward you while pulling the tube inward off from the hole.
Gear of the PF Roller Gear of the Ink System
2
1
S1
S1
Figure 2-98. Removing the Ink System (1)
Hole
Ink System
Ink System Tube
Figure 2-99. Removing the Ink System (2)

Confidential
 Align the dowel A to dowel D of the Ink System with the hole A
to hole D of the Frame Base Assy, and install the Ink System to
the Frame Base Assy. (Align the dowel A with the hole A and
do likewise for the rest of them)
D C
B
Dowel
Frame Base Assy
A B C
Hole
 Tighten the screws in the order given in figure 2-98.

 Route the cables referring to "2.4 Routing FFCs/Cables"
(Page 160).

Adjustments" (p185) after removing/replacing the Ink System.

Confidential
2.3.4.14 CR Guide Frame Assy 8. Remove the Extension Spring from the two hooks of the frame.
Rear
Hook Extension Spring
Hook
Figure 2-100. Removing the ASF Drive Change Lever Assy (1)
9. Remove the ASF Drive Change Lever Assy by sliding it in the direction of the
arrows.
ASF Drive Change Lever Assy
5. Remove the Power Supply Unit. (P.76)
6. Remove the Ink System. (P.106)
7. Remove the CR Scale. (P.104)
Spur gear
Figure 2-101. Removing the ASF Drive Change Lever Assy (2)

Confidential
10. Peel off the two FFCs from the Fasten Plate Center. 13. Disconnect the FFC from the PF Encoder.
11. Release the cable from the four hooks. 14. Peel off the FFC from the Fasten Plate Left.
12. Remove the three screws (S2), and remove the Fasten Plate Center. 15. Remove the two screw (S1), and remove the Fasten Plate Left.
Left side
FFC
S2 Double-sided tape
Fasten Plate Left
Cable Fasten Plate Center

S2 S2
PF Encoder
S1
Hooks Hooks
FFCs Figure 2-103. Removing the Fasten Plate Left
S2
Figure 2-102. Removing the Fasten Plate Center

Confidential
16. Remove the Extension Spring from the hook of the frame. 18. Remove the screw (S2), and remove the Support Plate Left.
17. Remove the Driven Pulley Assy. 19. Remove the screw (S2), and remove the Support Plate Right.
Left Right
Rear Extension Spring
Support Plate Support Plate
Left Right
Driven Pulley Assy

Hook
S2
S2
Figure 2-105. Removing the Support Plate Left / Support Plate Right
Figure 2-104. Removing the Driven Pulley Assy

Confidential
20. Remove the six screws (S2) and three spacers, and remove the CR Guide Frame
Assy. Adjustments" (p185) after removing/replacing the CR Guide
Frame Assy.
Spacer
S2
CR Guide Frame Spacer Spacer S2

S2
Figure 2-106. Removing the CR Guide Frame Assy
Lubricate the CR Guide Frame Assy referring to

"4.1.2 Lubrication" (p222) when replacing it.

Confidential
2.3.4.15 Frame Base Assy 12. Remove the Front Frame Assy. (P.115)
13. Remove the Ink Supply BK Assy. (P.134)
14. Remove the Ink Supply CL Assy. (P.136)
15. Remove the 2nd Cassette Unit. (P.152)
16. Remove the Rear ASF Assy. (P.77)
17. Remove the Rear ASF Guide Upper Assy. (P.79)
Frame Base Assy
Figure 2-107. Removing the Frame Base Assy
4. Remove the Power Supply Unit. (P.76)
5. Remove the Metal Plate Left. (P.83) Carry out the adjustments referring to "3.1 Required
Adjustments" (p185) after replacing the Frame Base Assy.
7. Remove the Ink System. (P.106)
8. Remove the ASF Drive Change Lever Assy. (P.109)
9. Remove the Fasten Plate Center / Fasten Plate Left. (P.109) Lubricate the Frame Base Assy referring to "4.1.2 Lubrication"
(p222) when replacing it.
10. Remove the Support Plate Right / Support Plate Left. (P.109)
11. Remove the CR Scale. (P.104)

Confidential
2.3.4.16 Star Wheel Assy 5. Remove the two screws (S1), and remove the Star Wheel Assy.
Star Wheel Assy
1 2
S1 S1
For the screw types, see "2.1.2 Screw types used in the printer (p33)" Figure 2-109. Removing the Star Wheel Assy (2)

(WF-R5690/R4640 series (P.57), WF-R5190 series (P.67))  Align the two positioning holes on the bottom of the Star Wheel
Assy with the two dowels of the Paper Guide Front Assy.
4. Remove the Grounding Spring from the hook of the Front Frame Assy.
Star Wheel Assy
Dowel and Dowel and

positioning hole positioning hole
 Tighten the screws in the order given in Figure 2-109.
Hook Carry out the adjustments referring to "3.1 Required

Adjustments" (p185) after replacing the Star Wheel Assy.
Grounding Spring
Figure 2-108. Removing the Star Wheel Assy (1)

Confidential
2.3.4.17 Front Frame Assy 6. Slide the Head FFC Holder in the direction of the arrow and disengage it by
releasing the hook and three tabs.
Head FFC Holder

Tab Hook
Tabs
Figure 2-110. Removing the Head FFC Holder
2. Remove the Main Board Unit. (P.69) 7. Remove the Grounding Spring from the hook of the Front Frame Assy.
4. Remove the Ink Supply Assy. (P.98) Star Wheel Assy
Hook
Grounding Spring
Figure 2-111. Removing the Front Frame Assy (1)

Confidential
8. Release the PF Motor cable and ASF Motor relay cable from the eight hooks and 10. Remove the screw (S2), and remove the Grounding wire and the Wi-Fi Board
the clamp. Unit.
11. Release the Ink Supply CL Cover Open Sensor cable from the hook of the Front
Hooks Hooks Frame Assy.
Clamp
S2 Grounding wire
Wi-Fi Board Unit Hook
Cable
PF Motor cable
Figure 2-112. Releasing the PF Motor cable

9. Release the ASF Motor relay cable from the two hooks of the frame and the clamp.
Ribs on
Frame Base Assy Plate
Figure 2-114. Removing the Wi-Fi Board Unit
Insert the Plate of the Wi-Fi Board Unit to the ribs on the Frame
ASF Motor Base Assy. (Figure 2-114)
relay cable
Clamp
Hooks
Figure 2-113. Releasing the ASF Motor relay cable

Confidential
12. Remove the five screws (S1: 3 pcs, S2: 2 pcs). 13. Disengage the Front Frame Assy from the Star Wheel Assy by sliding the Front
Frame Assy in the direction of the arrow.
Upper 14. Remove the Front Frame Assy.
Front Frame Assy
Star Wheel Assy
S1 S1
Front
S2 S2 Figure 2-116. Removing the Front Frame Assy (2)

Figure 2-115. Removing the Front Frame Assy (1)

Confidential
 Before installing the Front Frame Assy, slide the Tube Cover 2.3.4.18 EJ Roller
Upper and Tube Cover Lower toward you.
Tube Cover Lower Tube Cover Upper 1. Remove the Middle Housing.
 Route the cables referring to "2.4 Routing FFCs/Cables" 2. Remove the Main Board Unit. (P.69)
(Page 160).
Carry out the adjustments referring to "3.1 Required 4. Remove the Ink Supply Assy. (P.98)
Adjustments" (p185) after replacing the Front Frame Assy.
6. Remove the Star Wheel Assy. (P.114)

Confidential
7. Remove the screw (S13). 10. Rotate the PF Drive Pulley Holder in the direction of the arrow to lower the
8. Disengage the hook of the PF Tension Stopper Holder from the hole on the frame. tension of the PF Timing Belt.
9. Slide the PF Tension Stopper Holder in the direction of the arrow to remove it. 11. Rotate the PF Timing Belt from the PF Roller Gear and the EJ Roller Gear.
PF Roller Gear
PF Timing Belt
EJ Roller Gear
PF Tension
Stopper Holder
S13
PF Drive
Hook Pulley Holder
Figure 2-117. Removing the PF Tension Stopper Holder Figure 2-118. Removing the PF Timing Belt

Confidential
12. Rotate the bush and disengage the dowel.

Set the leg of the spring on the EJ Roller. (figure 2-119)
13. Remove the EJ Roller upward.
Bush Leg of spring
Lubricate the EJ Roller referring to "4.1.2 Lubrication" (p222)

when replacing it.
Dowel
Adjustments" (p185) after replacing the EJ Roller.
EJ Roller
Figure 2-119. Removing the EJ Roller

Confidential
2.3.5 Ink Supply Mechanism 1. Open the Ink Supply BK Cover Assy.
2. Remove the four screws (S1), and remove the two Cover Hinge.
2.3.5.1 Ink Supply BK Cover Assy
S1 S1
Cover Hinge
Figure 2-120. Removing the Ink Supply BK Cover Assy (1)


Confidential
4. Disengage the two Stoppers from the two dowels on the Inner Cover. 5. Remove the Ink Supply BK Cover Assy upward.
S1
Stopper
S1
Stopper
Ink Supply BK
Cover Assy
Inner Cover
Dowel

Confidential
2.3.5.2 Ink Supply CL Cover Assy 1. Open the Ink Supply CL Cover Assy.
2. Remove the four screws (S1), and remove the two Cover Hinge.
S1 S1
Cover Hinge
Figure 2-123. Removing the Ink Supply CL Cover Assy (1)

S1
S1

Confidential
4. Disengage the two Stoppers from the two dowels on the Inner Cover. 5. Remove the Ink Supply CL Cover Assy upward.
Stopper
Stopper
Ink Supply CL
Cover Assy
Inner Cover
Dowel

Confidential
2.3.5.3 Releasing the Ink Supply BK Assy 1. Remove the Ink Supply BK Cover Assy. (P.131)
3. Disengage the two hooks on the Inner Cover while pressing down with finger.
Hook
Hook
S1 S1
Inner Cover
Figure 2-127. Removing the Inner Cover (1)

Confidential
4. Remove the Inner Cover upward. 5. Remove the six screws (S15: 4 pcs, S19: 2 pcs).
Inner Cover
S15
S15
S19
S15

Figure 2-129. Releasing the Ink Supply BK Assy (1)

Confidential
6. Pull the Ink Supply BK Assy toward you slightly to disengage the two hooks. 7. Lift the Ink Supply BK Assy to disengage the two hooks.
Hooks Ink Supply BK

Assy
Hooks

Confidential
2.3.5.4 Releasing the Ink Supply CL Assy 1. Remove the Ink Supply CL Cover Assy. (P.131)
2. Remove the three screws (S1).
3. Disengage the two hooks on the Inner Cover.
Hooks
S1
S1 S1
Inner Cover

Confidential
4. Remove the Inner Cover upward. 6. Disconnect the FFC from connector on the CSIC Board.
Ink Supply CL Assy

Inner Cover
CSIC Board (CL)
CN1

FFC
5. Remove the six screws (S1: 1 pcs, S2: 1 pcs, S15: 4 pcs).
Figure 2-135. Removing the FFC

S15 S15
 Hold the Hold part of the FFC and connect the connector on
the CSIC Board (CL) to prevent damage the FFC when
connecting the FFC to the Main Board.
NG
S1
S15 S15
S2
Figure 2-134. Removing the screws

Don’t push the hold
part of the FFC

Confidential
7. Release the Ink Supply CL Cover Open Sensor Cable from a hook on the Ink 9. Lift the Ink Supply CL Assy to disengage the five hooks.
Supply CL Assy.
Ink Supply Hooks
CL Assy
Ink Supply CL Cover
Open Sensor Cable
Hook
Figure 2-136. Releasing the Ink Supply CL Cover Open Sensor Cable.
8. Pull the Ink Supply CL Assy toward you slightly to disengage the two hooks.
Hook
Hooks
Hooks
Figure 2-138. Releasing the Ink Supply CL Assy (2)
Figure 2-137. Releasing the Ink Supply CL Assy (1)

Confidential
2.3.5.5 Ink Supply BK Cover Open Sensor 4. Disengage the hook on the sensor by pushing up the sensor, and remove the Ink
Supply BK Cover Open Sensor.
Figure 2-140. Removing the Ink Supply BK Cover Open Sensor (2)
The length of the two hooks on the Ink Supply BK Cover Open
1. Open the Ink Supply BK Cover Assy. Sensor differs. See the following and make sure to release the
shorter hook first when removing the Ink Supply BK Cover Open
Sensor.
3. Disengage the hook, remove the Switch Cover.
Ink Supply BK
Switch Cover Hook Cover Open Sensor
Hook (short)
S1
Hook (long)
S1
Figure 2-139. Removing the Ink Supply BK Cover Open Sensor (1) Back Hook (long) Ink Supply BK
Cover Open Sensor
Hook (short)

Confidential
5. Disconnect the cable from the connector. 2.3.5.6 Ink Supply CL Cover Open Sensor
Cable
Ink Supply BK
Cover Open Sensor Connector
Figure 2-141. Removing the Ink Supply BK Cover Open Sensor (3)
1. Open the Ink Supply CL Cover Assy.
3. Disengage the hook, remove the Switch Cover.
Switch Cover Hook
S1
Figure 2-142. Removing the Ink Supply CL Cover Open Sensor (1)

Confidential
4. Disengage the hook on the Sensor by pushing up the Sensor, and remove the Ink 5. Disconnect the cable from the connector.
Supply CL Cover Open Sensor.
Cable Connector
Figure 2-143. Removing the Ink Supply CL COver Open Sensor (2)
Ink Supply CL
Cover Open Sensor
The length of the two hooks on the Ink Supply CL Cover Open
Sensor differs. See the following and make sure to release the Figure 2-144. Removing the Ink Supply CL Cover Open Sensor (3)
shorter hook first when removing the Ink Supply CL Cover Open
Sensor.
Hook (short) Ink Supply CL

Cover Open Sensor
Hook (long)
Back Ink Supply CL

Hook (long) Cover Open Sensor
Hook (short)

Confidential
2.3.5.7 Ink Supply BK Assy 4. Rotate the joint 90 degrees counterclockwise and disconnect the Tube (BK) from
the Ink Supply Unit.
Joint
Tube (BK)
Figure 2-145. Releasing the Tube (BK)
cloth or the like and pinch the tube together with the cloth using a
Joint
2. Remove the Ink Supply BK Cover Open Sensor. (P.131)
3. Install the Ink Pack (BK).
End of tube
5. To prevent the ink leaking, keep the ends of tube up after removal.

Confidential
6. Disconnect the FFC from the connector (CN5) on the Relay Board.
 Route the Tube (BK) as shown below when attaching the Ink
Relay Board Supply BK Assy.
• Align the marks on the Tube (BK) with the two triangular
marks.
Triangle marks Triangle

NG marks
Marks Tube (BK) Marks

FFC
CN5 • Route the Tube (BK) through the grooves on the RIPS
Figure 2-146. Disconnecting the FFC Unit.
7. Release the cable of the Ink Supply BK Cover Open Sensor from the hook.
NG
Ink Supply BK Assy Groove
Tube (BK)
NG
Cable Groove
Hook
Tube (BK)
Figure 2-147. Removing the Ink Supply BK Assy  Route the FFC referring to "2.4 Routing FFCs/Cables"
8. Remove the Ink Supply BK Assy. (Page 160).

Confidential
2.3.5.8 Ink Supply CL Assy 7. Remove the Tube Sheet from the Tube (Y/M/C).
Tube Sheet
Figure 2-148. Releasing the Tube (Y/M/C) (2)

8. Remove the Tube Cover Upper.
Tube Cover Upper
3. Remove the CR Cover. (P.85) Figure 2-149. Removing the Tube Cover Upper
6. Remove the Front Frame Assy. (P.115)

Confidential
9. Peel off the two pieces of the acetate tape. 12. Disconnect the FFC from the connector (CN1) on the CSIC Board (CL).
10. Release the Tube (Y/M/C) from the grooves on the Tube Cover Lower.
Ink Supply CL Assy
Acetate tape Tube (Y/M/C) Acetate tape
CSIC Board (CL)
CN1
FFC
Grooves Grooves
Tube Cover Lower
Figure 2-150. Releasing the Tube (Y/M/C) (3) Figure 2-152. Removing the Ink Supply CL Assy (1)
11. Release the Tube (Y/M/C) from the clamp and the guide on the Frame Base Assy.
 Hold the Hold part of the FFC and connect the connector on
the CSIC Board (CL) to prevent damage the FFC when
Right connecting the FFC to the Main Board.
Guide
Clamp NG
Tube (Y/M/C)
Frame Base Assy Don’t push the hold

part of the FFC
Figure 2-151. Releasing the Tube (Y/M/C) (4) 13. Remove the Ink Supply CL Assy.

Confidential
• Set the Tube (Y/M/C) with the lines on top.

 Route the Tube (Y/M/C) as shown below when attaching the
Ink Supply CL Assy.
• Align the marks on the Tube (Y/M/C) with the triangular line
mark on the Tube Cover Lower.
Tube Cover Lower Mark
Tube (Y/M/C)
• Align the holes on the Tube Cover Upper with the ribs on
Tube (Y/M/C) Triangle mark the Tube Cover Lower.
• Secure the Tube (Y/M/C) with the grooves on the Tube Tube Cover Upper
Cover Lower.
Hole
Hole
Tube Cover Lower
Do not let tube

come over rib. Tube (Y/M/C) Grooves
Ribs under Tube Cover Lower

Confidential
• Route the Tube (Y/M/C) in the following order.

1. Secure the Tube (Y/M/C) with the clamp at the marks inner • Align the marks on the Tube (Y/M/C) with the triangular
than the others. marks.
2. Twist the Tube (Y/M/C) 180 degrees.
3. Route the Tube (Y/M/C) under the guide in the following Tube (C) Tube (M)
order.
Mark Mark
Right Guide
Clamp
Cyan
Tube (Y/M/C) Triangle Triangle
Magenta
Tube (Y) NG Tube (Y)
Acetate tape Yellow
Mark
Mark
Folded!
Mark Triangle
Twist
• Route the end of the tube to be connected to the Ink Pack
4. Route the Tube (Y/M/C) as shown below. Holder (Y/M/C) over the other end.
With lines down To Ink Pack Holder (Y/M/C)

Tube (Y) NG
Tube (Y)
With lines up

Confidential
2.3.5.9 Ink Pack Holder (BK)

• Set the Tube (Y/M/C) with the red lines on top.
• Insert the excess portion of the Tube (Y/M/C) into the hole
on the RIPS Unit. Insert the Tube (Y/M/C) until the marks
on the tube are aligned with the guide on the RIPS Unit.
Red lines Red line
Hole
Tube (Y/M/C)
1. Remove the Ink Supply BK Cover Assy. (P.131)
2. Remove the Inner Cover. (P.125)
3. Remove the CSIC FFC (BK) from the Ink Supply Unit. (P.90)
Hook
Mark
Tube (Y/M/C)
 Route the FFC referring to "2.4 Routing FFCs/Cables" (Page

160).

Confidential
4. Remove the four screws (S13: 2 pcs, S14: 2 pcs), and remove the Ink Pack Holder 5. Remove the screw (S1)
(BK).
S13
Ink Pack
Holder (BK)
S1
Figure 2-154. Removing Ink Pack Holder (BK) (2)

S14
6. Release the two hooks on the Tube Holder by inserting the tip of a flathead
Figure 2-153. Removing the Ink Pack Holder (BK) (1) screwdriver into the hole on the Ink Pack Holder, and remove the Ink Pack Holder
Route the FFC referring to "2.4 Routing FFCs/Cables" (Page 160).

Hole
Hooks
Tube
Holder
Ink Pack Holder
Figure 2-155. Removing Ink Pack Holder (BK) (3)

Confidential
2.3.5.10 Ink Pack Holder (Y/M/C) 3. Disconnect the FFC from the connector of the CSIC Board (CL).
CSIC Board (CL)

Y
Figure 2-156. Removing the Ink Pack Holder (1)
The following explains how to disassemble the Ink Pack Holder (Y).
The Ink Pack Holder (M/C) can be disassembled in the same
manner.
1. Remove the Ink Supply CL Cover Assy. (P.131)

2. Remove the Inner Cover. (P.128)

Confidential
4. Remove the four screws (S13: 2 pcs, S14: 2 pcs), and remove the Ink Pack Holder 5. Remove the screw (S1).
(Y) upward.
S13
Ink Pack
Holder (Y)
S1

6. Release the two hooks on the Tube Holder by inserting the tip of a flathead
screwdriver into the hole on the Ink Pack Holder, and remove the Ink Pack Holder.
Hole
S14 Hooks
Tube
Holder
Route the FFC referring to "2.4 Routing FFCs/Cables" (Page 160).

Ink Pack Holder

Confidential
2.3.5.11 Ink Supply Needle 2.3.5.12 Ink tube
For the screw types, see "2.1.2 Screw types used in the printer (p33)". For the screw types, see "2.1.2 Screw types used in the printer (p33)".
1. Remove the Ink Supply Cover Assy. (P.131, P.131) 1. Remove the Middle Housing.
2. Remove the Inner Cover. (P.125, P.128) (WF-R5690/R4640 series (P.57), WF-R5690 series (P.67))
3. Remove the Ink Pack Holder. (P.140, P.142) 2. Remove the Main Board Unit. (P.69)
4. Rotate the Ink Supply Needle in the direction of the arrow to remove it. 3. Remove the CR Cover. (P.85)
Ink Supply Needle
6. Remove the Front Frame Assy. (P.115)
7. Remove the Tube Cover Upper, and release the Ink Tube from Tube cover lower
and Frame Base Assy. (P.136)
8. Remove the Ink Pack Holder. (P.140, P.142)
9. Remove the Ink Supply Needle. (P.144)
Figure 2-160. Removing the Ink Supply Needle

Confidential
10. Rotate the Tube Holder in the direction of the arrow to remove the Tube Holder
When replacing the Tube with a new one, transfer the pieces of
and Compression Spring. packing from the old tube to the new tube. Be careful about the
attachment directions of the pieces shown below.
Tube Holder Ink Supply Unit

Compression
Tube
Spring
Wide Narrow
Narrow
Rim
Packing Rim
Wide Packing
Tube Holder
Adjustments" (p185) after replacing the tube.
Tube
Figure 2-161. Removing the Tube Holder and Compression Spring

Confidential
2.3.6 ADF/Scanner Unit 1. Remove the screw (S1).

2. Slightly slide the ADF Rear Cover in the direction of the arrow to disengage the
2.3.6.1 ADF Rear Cover three hooks, and remove the ADF Rear Cover.
S1
Hook ADF Rear Cover
Hooks
Figure 2-162. Removing the ADF Rear Cover

Confidential
2.3.6.2 ADF Cover Assy 2.3.6.3 ADF Document Support Assy
1. Remove the ADF Rear Cover. (P.146) For the screw types, see "2.1.2 Screw types used in the printer (p33)".
2. Remove the two dowels on the ADF Cover Assy, and remove the ADF Cover 1. Remove the two dowels on the ADF Document Support Assy, and remove the
Assy. ADF Document Support Assy.
ADF Cover ADF Document Dowel

Assy Support Assy
Dowels
Dowel
Figure 2-163. Removing the ADF Cover Assy Figure 2-164. Removing the ADF Document Support Assy

Confidential
2.3.6.4 ADF LD Assy 3. Remove the dowels on the ADF LD Assy.
Dowel
For the screw types, see "2.1.2 Screw types used in the printer (p33)". Figure 2-166. Removing the ADF LD Assy (2)
4. Remove the Extension Spring, and remove the ADF LD Assy.
1. Remove the ADF Cover Assy. (P.147)
2. Remove the screw (S1), and remove the LD Cover.
S1 Extension Spring
LD Cover
Figure 2-165. Removing the ADF LD Assy (1) Figure 2-167. Removing the ADF LD Assy (3)

Confidential
2.3.6.5 Scanner Unit 1. Remove the ADF/Scanner Unit. (P.53)

2. Turn over the ADF/Scanner Unit.
3. Release the grounding wire and ADF cables from the four hooks on the ADF/
Scanner Unit.
Hooks
Grounding wire,
ADF cables
Hooks
Figure 2-168. Removing the Scanner Unit (1)

Confidential
4. Insert the flat-head screwdriver into the space next to the two hooks on the hinges 5. Pull up the ADF Unit in the direction of the arrow, and remove ADF Unit from the
on the ADF/Scanner Unit and disengage the hooks. Scanner Unit.
Hook ADF Unit
Hinges Scanner Unit

Confidential
6. Rotate the ADF Unit in the direction of the arrow to release the hook on the Cable
Holder.
7. Pull out the grounding wire and the cables of the ADF Unit from the hole on the
Scanner Unit.
ADF Unit
Scanner Unit
Hook Cable Holder

Hole
Grounding wire, ADF cable


Adjustments" (p185) after replacing the Scanner Unit.

Confidential
2.3.7 2nd Cassette Unit 3. Remove the four special screws and remove the Housing Bottom Assy.
2.3.7.1 2nd Cassette Unit Special screw
1. Remove the Ink Pack and Paper Cassette. Special
screw Housing Bottom Assy
2. Place the printer on its front.
Figure 2-172. Removing the Housing Bottom Assy
When placing the printer on its front, have the following parts.
When removing a special screw, the hex bolt may be detached from
the shaft of the special screw and you can not access the special
screw. In such a case, insert the driver into the hole on the shaft and
remove the shaft by turning the driver to rotate the shaft.
Shaft
Hex bolt
Hole
Hole

Confidential
4. Remove the 2nd Cassette Unit.
2nd Cassette Unit

Figure 2-173. Removing the 2nd Cassette Unit
Lubricate the 2nd Cassette Unit referring to "4.1.2 Lubrication"

(p222) when replacing it.

Confidential
2.3.7.2 Paper Stopper Assy 1st/2nd 1. Remove the 2nd Cassette Unit. (P.152)
2. Remove the two screws (Paper Stopper Assy 1st : S2, Paper Stopper Assy 2nd :
S4), and remove the Paper Stopper Assy from the 2nd Cassette Unit.
Paper Stopper S1
Assy
Frame Base Assy
Figure 2-174. Removing the Paper Stopper Assy 1st
2nd Cassette Unit
S4
Paper Stopper
Assy
Figure 2-175. Removing the Paper Stopper Assy

Confidential
Assemble the Paper Stopper Assy in the following order. 3. Insert the two Compression Spring 0.188 and two Compression
1. Assemble the shaft on the Paper Stopper with the hook on the Spring 0.9 into the Slider Base.
Slider Cassette.
Compression Spring 0.9
Shaft
Hook
Slider Base
Paper Stopper
Cam Slider
2. Attack the Slider Cassette to the Slider Base.

Compression Spring 0.188
Slider Base Slider Cassette

Confidential
2.3.7.3 Pick Up Roller Assy 1st 3. Release the Paper Stopper sensor cable from hook, rib and dowel of metal plate,
and disconnect it .
Metal Plate
Clamp
Hook
Paper Stopper Lever Sensor cable

1. Remove the 2nd Cassette Unit. Figure 2-177. Removing the Pick up Roller Assy 1st (2)
4. Lift the Pick Up Roller Assy and disengage the lever from the Pick Up Roller
2. Remove the six screws (S1: 4 pcs, S2 : 2pcs)
Assy.
S1
Lever
S2
Pick Up Roller Assy
Figure 2-176. Removing the Pick Up Roller Assy 1st (1) Figure 2-178. Removing the Pick Up Roller Assy 1st (3)

Confidential
5. Lift the Pick Up Roller Assy until the follows picture, and remove it.. 2.3.7.4 Pick Up Roller Assy 2nd
Figure 2-179. Removing the Pick Up Roller Assy 1st (4) 1. Remove the 2nd Cassette Unit. (P.152)
2. Remove the Paper Stopper Assy. (P.154)
3. Remove the four screws (S1).
4. Release the hooks in the order of (1) to (3) by inserting the tip of the flat-head
screwdriver into the holes shown in Figure 2-180.
5. Remove the 2nd Cassette Cover Left.

Confidential
6. Remove the four screws (S1).

S1
7. Release the hooks in the order of (1) to (3) by inserting the tip of the flat-head
Hole screwdriver into the holes shown in Figure 2-181.
3 S1 8. Remove the 2nd Cassette Cover Right.

2nd Cassette
Cover Left
Hole Hole
S1 3
2 2nd Cassette
Cover Right
Hole
1
2
S1
Holes
1
S1
Cross-section
2nd Cassette
Cover Left
Cross-section
2nd Cassette
Cover Right
Hook
Figure 2-180. Removing the 2nd Cassette Cover Left
Hook
Figure 2-181. Removing the 2nd Cassette Cover Right

Confidential
9. Remove the four screws (S1). 12. Disengage the Pick Up Roller Assy from the shaft.
10. Turn over the Frame Pickup Assy.
2nd Cassette Housing Assy Frame Pickup Assy Pick Up Roller Assy
Shaft
S1
S1
Figure 2-182. Removing the Pick Up Roller Assy (1)

11. Lift the Pick Up Roller Assy and disengage the lever from the Pick Up Roller Figure 2-184. Removing the Pick Up Roller Assy (3)
Assy.
Route the cables referring to "2.4 Routing FFCs/Cables" (Page
160).
Pick Up Roller Assy
Lever
Figure 2-183. Removing the Pick Up Roller Assy (2)

Confidential
2.4 Routing FFCs/Cables 2.4.2 Bottom of the Frame Base

 Paper Stopper Lever Sensor cable
2.4.1 Top of the Scanner Unit 1. Route the cable through the three hooks and the clamp on the Metal Plate.
 Scanner grounding wire 2. Route the cable through the hole on the Frame Base.
1. Route the wire through the two ribs on the Scanner Unit.
2. Insert the ferrite core in the position shown below. Hole on Frame Base
3. Secure the wire together with the Panel grounding wire to the shield plate of the
Main Board Assy with the screw.
Ferrite core Rib
Bottom
Hole Screw
Scanner grounding
wire
Panel grounding wire
Clamp
Scanner grounding wire Hook
Metal Plate Paper Stopper Lever Sensor cable
Figure 2-186. Bottom of the Frame Base
Rib
Figure 2-185. Top of the Scanner Unit
DISASSEMBLY/REASSEMBLY Routing FFCs/Cables 160

Confidential
2.4.3 Bottom of the Scanner Unit  Scanner FFC

(WF-R5690/R4640 series) 1. Pull out the Scanner FFC from the hole on the Scanner Unit.
 Scanner Motor cable 2. Route the FFC through the two hooks on the Scanner Unit.
1. Pull out the cable from the hole on the Scanner Unit. 3. Secure the ferrite core on the Scanner FFC with the hooks.
2. Route the cable through the four hooks on the Scanner Unit.
Hole Hooks Scanner Motor cable Hole

Scanner FFC
Hook
Hook
Hooks
Scanner Unit
Scanner Unit Ferrite core
and hook
Figure 2-187. Scanner Motor cable
Figure 2-188. Scanner FFC

Confidential
 Cables related to the ADF 2.4.4 Inside of the FAX Cover (WF-R5690/R4640 series)
1. Route the following cables related to the ADF through the space between the four  Scanner FFC /Scanner Motor Cable
ribs and the Scanner Housing. Connect them to the connectors on the Main Board.
2. Secure the cables with the four hooks.
Cables related to the ADF are as follows.
 ADF PE Sensor cable Scanner Motor
 ADF Motor cable Cable
 ADF Document sensor / SCN Encoder cable
 ADF Solenoid cable
CN32
 ADF grounding wire
Pull out ADF cables

from here.
CN70
Ribs
Scanner FFC
Ribs
Main Board
Figure 2-190. Scanner FFC /Scanner Motor Cable
Hooks
Scanner Housing Scanner Unit
Hooks
ADF cables
Figure 2-189. Cables related to the ADF

Confidential
 Cables related to the ADF

Route the following cables related to the ADF as shown in Figure 2-191, and ADF Document Sensor/ Rear
connect them to the connectors on the Main Board as indicated in the table below. Scanner Encoder Cable
Cables related to the ADF are as follows.

 ADF PE Sensor cable
ADF grounding wire
 ADF Motor cable

CN71
 ADF grounding wire (secure it to the shield plate on the Main Board with the Screw
screw)
 ADF Solenoid cable CN72
 ADF Document Sensor / Scanner Encoder Sensor CN73 ADF PE Sensor cable
Table 2-1. Connector numbers and cables to be connected CN33 ADF Solenoid cable
CN No. Name ADF Motor cable
CN33 ADF Motor Cable
ADF Document Sensor / Figure 2-191. Inside of the FAX Cover (WF-R5690/R4640 series)
CN71
Scanner Encoder Cable
CN72 ADF PE Sensor Cable
CN73 ADF Solenoid Cable

Confidential
2.4.5 Front of the Printer 2. Route the cable through the seven hooks on the Front Frame.
 PF Motor cable 3. Secure the cable with clamp.
1. Route the cable through the hooks on the Frame Base Assy and Front Frame. Front
Frame Base Assy Front Frame Clamp
Hooks
Hooks PF Motor cable Hooks Hooks PF Motor cable
Figure 2-193. PF Motor cable (1)
Front Frame
Hooks
Figure 2-192. PF Motor Cable (1)

Confidential
 ASF Motor relay cable
1. Route the cable below the rib on the Frame Base.

2. Route the cable through the two hooks on the Front Frame.
3. Secure the cable with the clamp.
Front
Clamp
Hook Hook
Front Frame
Rib
ASF Motor Frame Base
relay cable
Figure 2-194. ASF Motor relay cable

Confidential
2.4.6 Center of the Printer

Left
 PF Encoder FFC
1. Secure the FFC on the three positions with double-sided tape.

Double-sided tape
Fasten Plate Left PF Encoder FFC

Double-sided tape
PF Encoder FFC
Double-sided tape
Fasten Plate Center
Figure 2-196. PF Encoder FFC (2)
Double-sided tape  Power Supply Unit cable
1. Route the cable through the four hooks on the Rear ASF Guide Upper Assy.
2. Secure the cable on the two positions on the Rear ASF Guide Upper Assy with
acetate tape.
Figure 2-195. PF Encoder FFC (1) Rear ASF Guide Upper Assy
2. Secure the FFC with double-sided tape. Hooks
Hooks
Acetate tape
Power Supply Unit cable
Acetate tape
Figure 2-197. Power Supply Unit cable

Confidential
 Decompress Pump cable  CSIC FFC

Secure the FFC on the two positions on the Fasten Plate Center with double-sided
1. Route the cable through the guide an the hooks on the Decompress Pump Unit. tape.
Guide Hook
CSIC FFC Double-sided tape
Double-sided tape
Decompress Pump cable
Figure 2-198. Decompress Pomp cable (1)

2. Route the cable through the five hooks on the Fasten Plate Center. Figure 2-200. CSIC FFC
Decompress Pump Unit

Fasten Plate Center
Hooks
Hooks
Decompress Pump cable
Figure 2-199. Decompress Pump cable (1)

Confidential
2.4.7 Bottom of the Ink System Unit  PE Sensor cable
 Paper Stopper Lever Sensor cable 1. Pull out the cable under the Paper Guide Front Assy.
1. Pull out the cable from the hole on the Frame Base. 2. Route the cable through the two hooks on the Frame Base.
2. Secure the cable with acetate tape. 3. Secure the cable with acetate tape.
0
Hole of Frame Base

Acetate tape
Paper Guide Front Assy Acetate tape
Hook
Hook
Paper Stopper Lever

Sensor cable
PE Sensor cable
Figure 2-201. Paper Stopper Lever Sensor cable
Figure 2-202. PE Sensor cable

Confidential
 ASF Encoder relay cable  Ink Supply CL Cover Open Sensor cable
Wind the cable around the each hook on the Front Frame Assy and the Frame Base
1. Route the cable through the three hooks on the Frame Base. Assy.
2. Secure the cable with acetate tape.
Front Frame Assy

ASF Encoder
relay cable
Acetate tape
Hook
Ink Supply CL Cover
Frame Base Open Sensor cable
Hook
Hook Hooks
Figure 2-204. Ink Supply CL Cover Open Sensor cable

Figure 2-203. ASF Encoder relay cable

Confidential
2.4.8 Carriage Assy 2.4.9 Speaker Cable

 CR Encoder FFC  Speaker Cable
Route the Speaker cable through the four hooks and three ribs on the Scanner Unit
1. Connect the FFC to the connector on the CR Encoder Board. and Panel Unit.
2. Route the FFC through the three hooks on the Carriage Assy.
Scanner Unit
Carriage Assy Connector of
CR Encoder Board
Rib Hook Rib Hook
Hook
CR Encoder FFC
Hooks Hook
Speaker Cable
Panel Unit
Head FFC
Rib
Figure 2-205. CR Encoder FFC
Hook
Figure 2-206. Speaker Cable

Confidential
2.4.10 Around the Main Board Assy (1)

Top of Main Board Assy
 Power Unit cable
Power Unit cable Decompress CR Motor cable
1. Secure the cable with the clamp A.
Pump cable
2. Connect the cable to the connector on the Main Board.
 Decompress Pump cable
1. Route the cable through the hook of the Shield Plate Holder.
2. Secure the cable with the clamp D.
 CR Motor cable
1. Secure the cable with the clamp B and clamp C.
CN602
Clamp C
Clamp A
CN# Name Clamp D
CN30 CR Motor cable
CN34 Decompress Pump cable
CN501 Power Unit cable
Clamp B
Figure 2-207. Connector positions on Main Board Assy
Clamp A
Hook of the Shield

Plate Holder
Figure 2-208. Around the Main Board Assy (1)

Confidential
 CSIC FFC
1. Secure the FFC on the two positions on the frame with double-sided tape.
2. Connect the FFC to the connector on the Main Board. PF Encoder FFC Paper Stopper
 PF Encoder FFC CSIC FFC Lever Sensor cable
1. Secure the FFC with the double-sided tape.
2. Connect the FFC to the connector on the Main Board.
 Paper Stopper Lever cable / ASF Encoder relay cable

1. Route the cables through the hook of the Shield Plate Holder.
2. Secure the cables with the two clamps.
3. Connect the cables to the connectors on the Main Board.
ASF Encoder
relay cable
CN602
Clamp
CN# Name
CN45 CSIC FFC
CN51 PF Encoder FFC
CN55 ASF Encoder relay cable
CN57 Paper Stopper Lever cable

Double-
sided tape
Double-sided tape
Hook of the Shield

Plate Holder

Confidential
 PE Sensor cable
2. Secure the cable with the acetate tape A and acetate tape B.
3. Connect the cable to the connector on the Main Board. Ink Supply CL PE Sensor
Cover Open Sensor cable cable Relay FFC
 Relay FFC
1. Secure the FFC on the three positions on the frame with double-sided tape.
2. Connect the FFC to the connector on the Main Board.
 Ink Supply CL Cover Open Sensor cable
2. Secure the cable with two clamps.
CN602
Clamps Double-
CN# Name
sided tape
CN56 PE Sensor cable Double-
CN602 SUB Board
sided tape
Acetate
tape A
Double- Acetate
sided tape tape B
Hook of the Shield
Plate Holder

Confidential
2.4.11 Around the Main Board Assy (2) 2. Connect the cables to the connectors on the Main Board (ASF Motor relay cable /
PF Motor cable only).
 ASF Motor relay cable / PF Motor cable / Ink Supply CL Cover Open Sensor
cable
1. Route the cables through the five ribs on the Main Board Cable Holder
Front right of Main Board Assy PF Motor cable
Main Board
Cable Holder
Ink Supply CL
Cover Open
Sensor cable
Ribs ASF Motor CN# Name

relay cable
CN31 CR Motor cable
CN35 Decompress Pump cable
Rib 3. Secure the PF Motor cable to the following position with the acetate tape.
Figure 2-213. ASF Motor relay cable / PF Motor cable
Figure 2-215. Secure the PF Motor cable

Confidential
 Head FFC / CR Encoder FFC

Route the following FFCs as shown in Figure 2-217, and connect them to the
connectors on the Main Board as indicated in the table below. Front right of Main Board Assy
Main Board
Head FFC
CR Encoder FFC
CN# Name
CN41 Head FFC Figure 2-217. Head FFC / CR Encoder FFC
CN42 Head FFC
CN43 Head FFC
CN44 Head FFC
CN45 Head FFC
CN35 CR Encoder FFC

Confidential
2.4.12 Around the Main Board Assy (3) 2.4.13 2nd Cassette Housing Assy
 Maintenance Box FFC  ASF Motor cable
1. Secure the FFC with acetate tape.

ASF Motor cable and ASF Encoder cable
2. Connect the FFC to the connector (CN1) on the Main Board.
ASF Motor ASF Motor cable
Right side of Main Board Assy
Connect to
Relay connector
Maintenance Box Connect to connector
FFC on ASF Encoder Board ASF Encoder cable
Figure 2-219. ASF Motor cable / ASF Encoder cable
Acetate tape
Main Board Assy
Figure 2-218. Maintenance Box FFC

Confidential
1. Insert the ferrite core on the ASF Motor cable into the hole on the 2nd Cassette 3. Route the cable through the four hooks and four ribs.
Housing Assy.
2. Route the cable through the two hooks and three ribs. Front
Left
ASF Motor Rib
Hole Hooks
Ferrite core
Rib
Rib
Hooks
ASF Motor cable
Ribs
Rib
ASF Motor cable

Hooks Rib
Figure 2-221. ASF Motor cable (2)
Figure 2-220. ASF Motor cable (1)

Confidential
 ASF Encoder cable 2. Insert the ferrite core on the ASF Encoder cable in the hole on the 2nd Cassette
Housing Assy.
ASF Motor cable and ASF Encoder cable 3. Route the cable through the four hooks and four ribs.
ASF Motor ASF Motor cable
Front
Connect to
Relay connector
Connect to connector
on ASF Encoder Board Rib
ASF Encoder cable
Hooks
Figure 2-222. ASF Motor cable / ASF Encoder cable
1. Route the cable through the hook and ten ribs.

Hooks
Left
Rib
Ribs
ASF Encoder
cable
Ribs Rib
Hole
Ferrite core
Figure 2-224. ASF Encoder cable (2)
Ribs
Hook
ASF Encoder
cable
Rib
Figure 2-223. ASF Encoder cable (1)

Confidential
 Paper Stopper Lever Sensor cable
1. Route the cable through the groove on the 2nd Cassette Housing Assy
2. Route the cable through the hook and ribs.
Bottom
Groove
Rib Hook
Paper Stopper Lever Sensor cable
Figure 2-225. Paper Stopper Lever Sensor cable (1)

3. Pull the cable out from the hole on the 2nd Cassette Housing Assy, and route it
through the groove on the 2nd Cassette Housing Assy.
4. Connect the cable to the ASF Encoder Board.
Rear left
ASF Encoder Board
Groove
Paper Stopper
Hole
Lever Sensor cable
Figure 2-226. Paper Stopper Lever Sensor cable (2)

Confidential
2.4.14 CRCM FFC  Ink Supply Unit

Secure the FFC on the eight positions on the frame of the Ink Supply with
 CRCM FFC double-sided tape.
 Tube Cover Upper
Secure the FFC on the four positions on the Tube Cover Upper with double- Rear
sided tape.
Double-
Tube Cover Upper sided tape
CRCM FFC
Double-
sided tape
CRCM FFC
Double-sided tape Double-sided tape
Figure 2-227. CRCM FFC (1)

 Frame Base Assy Double-sided tape
secure the FFC on the four positions on the Tube Cover Upper with double-
sided tape.
Ink Supply Unit Double-sided tape
Double-sided tape

Confidential
2.4.15 Ink Supply BK Assy  RIPS Unit

Route the FFC through the hook, and then secure the FFC on the two
 CSIC FFC positions on the RIPS Unit with double-sided tape.
 Ink Pack Holder (BK)
Secure the FFC on the Ink Pack Holder (BK) with double-sided tape.
Ink Pack Holder

(BK)
CSIC FFC
Double-sided
tape
Hook
Double-sided tape CSIC FFC
Figure 2-230. CSIC FFC (1)

Confidential
 Ink Supply BK Cover Open Sensor cable 2.4.16 Ink Supply CL Assy
1. Wind the cable around the hook.  CSIC FFC
2. Secure the cable with acetate tape(x2).  Ink Pack Holder (CL)
Secure the FFC on the Ink Pack Holder (CL) with double-sided tape.
Ink Supply BK Cover

Open Sensor cable Double-sided tape
Ink Pack Holder
(CL)
CSIC FFC
Hook
Acetate
tape
Figure 2-232. Ink Supply BK Cover Open Sensor cable

Confidential
 RIPS Unit  Ink Supply CL Cover Open Sensor cable

Route the CSIC FFC (M/C) through the two hooks, and then secure them with Route the cable through the four hooks.
five pieces of double-side tape.
CSIC FFC (M) CSIC FFC (C)
Hooks
CSIC FFC (Y)
Double- Double- Hooks Ink Supply CL Cover

sided tape sided tape Open Sensor cable
Hook
Wind the cable to the

Hook, and adjust the
length of the cable.
Figure 2-235. Ink Supply CL Cover Open Sensor cable

Confidential
CHAPTER 3
ADJUSTMENT
Confidential
3.1 Required Adjustments

The table from the following page lists the required adjustments depending upon the parts being repaired or
replaced. Find the part(s) you removed or replaced, and check which adjustment(s) must be carried out.
 After all required adjustments are complete, use the “Final check pattern print” function
to print all adjustment patterns for final check. If you find a problem with the printout
patterns, carry out the adjustment again.
 When replacing the Main Board and the Printer Mechanism (Frame Base Assy) at the
same time, the adjustment should be made after performing the initial setting.
 In this manual, the product name is abbreviated to such as “WF-5620 series”, however,
the last digit of the actual name may differ. Identify your product with the first three
digits and refer to the appropriate sections in this manual.
 The table items and marks used in the “Required Adjustment List” provided on the
following pages have the following meanings.
• “O” indicates that the adjustment must be carried out.
• “---” indicates that the adjustment is not required.
• The “Mechanism Adjustment” should be performed just after reinstalling or
reassembling the part or unit. (See "Table 3-1 Required Adjustment List (Mechanism
adjustment) (p186)".)
• The “Adjustments using the Adjustment Program” need to be performed after
reassembling the printer completely. (See "Table 3-2 Required Adjustment List
(Adjustment using the Adjustment Program) (p188)".)
 If you have removed or replaced multiple parts, make sure to check the required
adjustments for the all parts. And when multiple adjustments must be carried out, be
sure to carry them out in the order given in the “Priority” row.
Adjustment Required Adjustments 185

Confidential
Table 3-1. Required Adjustment List (Mechanism adjustment)

Adjustment Type Mechanism Adjustment
Priority 1 2 3 4 5 6 7
Rear ASF
PF Timing
Timing Belt PG Check the Ink Leak Head Angular Touch Panel
Adjustment Item Belt Tension
Tension Adjustment Platen Gap Check Adjustment Adjustment
Measurement
Measurement
This
adjustment is
made to adjust
To correct tilt
the relative
Check if the of the
Check if the positions
tension of Adjustment Printhead
tension of CR/ Check if the between the
Rear ASF the PG to Check if ink is caused at the
Purpose PF Timing PG is within Touch Panel
Timing Belt is within the leaking. installation
Belt is within the standard. detection
within the standard. through
the standard. points and
standard. mechanism
displaying
control.
positions on
the Control
Panel.
Remove --- --- --- --- --- --- ---
Panel Unit
Replace --- --- --- --- --- --- O
Remove --- --- --- --- --- --- ---
Duplex Unit
Replace --- --- --- --- --- --- ---
Cassette Remove --- --- --- --- --- --- ---
Assy 1st Replace --- --- --- --- --- --- ---
Cassette Remove --- --- --- --- --- --- ---
Assy 2nd Replace --- --- --- --- --- --- ---
Ink Tube Remove --- --- --- --- --- --- ---
(BK,C,M,Y) Replace --- --- --- --- --- --- ---
Remove --- --- --- --- --- --- ---
ADF Unit
Replace --- --- --- --- --- --- ---
Part name
Remove --- --- --- --- --- --- ---

Scanner Unit
Replace --- --- --- --- --- --- ---
Remove --- --- --- --- --- --- ---
Replace
--- --- --- --- --- --- ---
Main Board (Read OK)
Replace
--- --- --- --- --- --- O
(Read NG)
Power Remove --- --- --- --- --- --- ---
Supply Unit Replace --- --- --- --- --- --- ---
PF Tension Remove O --- --- --- --- --- ---
Stopper
Holder Replace O --- --- --- --- --- ---
PF Timing Remove O --- --- --- --- --- ---

Belt Replace O --- --- --- --- --- ---
Support Plate Remove --- --- O O --- --- ---
Right/ Left Replace --- --- O O --- --- ---
See " 3.2.7
See " 3.2.6
See " 3.2.1 PF See " 3.2.2 Rear See " 3.2.4 Touch Panel
See " 3.2.3 PG See " 3.2.5 Ink Head Angular
Timing Belt ASF Timing Checking the Adjustment
Adjustment Leak check Mechanism
How to judge Tension Check Belt Tension Platen Gap (WF-R5690/
(p195)" for the (p204)" for the Adjustment.
(p192)" for the Check (p193)" (p203)" for the R4640 series
details details (p212)" for the
details for the details details only) (p218)"
details
for the details
Adjustment program --- --- --- --- --- O ---
Ink Leak
Sonic tension Sonic tension Thickness Thickness Measurement
Tool --- Touch pen
gauge gauge gauge gauge Jig/Ink Leak
Check Adaptor

Confidential
Table 3-1. Required Adjustment List (Mechanism adjustment)

Adjustment Type Mechanism Adjustment
Priority 1 2 3 4 5 6 7
Rear ASF
PF Timing
Timing Belt PG Check the Ink Leak Head Angular Touch Panel
Adjustment Item Belt Tension
Tension Adjustment Platen Gap Check Adjustment Adjustment
Measurement
Measurement
This
adjustment is
made to adjust
To correct tilt
the relative
Check if the of the
Check if the positions
tension of Adjustment Printhead
tension of CR/ Check if the between the
Rear ASF the PG to Check if ink is caused at the
Purpose PF Timing PG is within Touch Panel
Timing Belt is within the leaking. installation
Belt is within the standard. detection
within the standard. through
the standard. points and
standard. mechanism
displaying
control.
positions on
the Control
Panel.
Ink System Remove --- --- O O --- O ---
Supply Unit Replace --- --- O O --- O ---
Remove --- --- O O O O ---
Printhead
Replace --- --- O O O O ---
Ink Supply Remove --- --- --- --- O --- ---
Unit Replace --- --- --- --- O --- ---
Remove --- --- --- --- --- --- ---
CR Motor
Replace --- --- --- --- --- --- ---
Star Wheel Remove --- --- --- --- --- --- ---
Assy Replace --- --- --- --- --- --- ---
Remove --- --- --- --- --- --- ---
Part name
EJ Roller
Replace --- --- --- --- --- --- ---
Front Frame Remove --- --- --- --- --- --- ---
Assy Replace --- --- --- --- --- --- ---
CR Guide Remove --- --- O O --- O ---
Frame Replace --- --- O O --- O ---
Carriage Remove --- --- O O --- O ---
Assy Replace --- --- O O --- O ---
PE Sensor Remove --- --- --- --- --- --- ---
Lever Replace --- --- --- --- --- --- ---
Paper Guide Remove --- --- --- --- --- --- ---
Upper Replace --- --- --- --- --- --- ---
Frame base
Replace O O O O --- O ---
Assy
See " 3.2.7
See " 3.2.6
See " 3.2.1 PF See " 3.2.2 Rear See " 3.2.4 Touch Panel
See " 3.2.3 PG See " 3.2.5 Ink Head Angular
Timing Belt ASF Timing Checking the Adjustment
Adjustment Leak check Mechanism
How to judge Tension Check Belt Tension Platen Gap (WF-R5690/
(p195)" for the (p204)" for the Adjustment.
(p192)" for the Check (p193)" (p203)" for the R4640 series
details details (p212)" for the
details for the details details only) (p218)"
details
for the details
Adjustment program --- --- --- --- --- O ---
Ink Leak
Sonic tension Sonic tension Thickness Thickness Measurement
Tool --- Touch pen
gauge gauge gauge gauge Jig/Ink Leak
Check Adaptor

Confidential
Table 3-2. Required Adjustment List (Adjustment using the Adjustment Program)
Adjustment Type Adjustment using the Adjustment Program
Priority 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23
Initialize First dot position /
PE Bi-d adjustment Paper PE adjustment CR Motor PF Motor ADF/SCN
Setting Ink Head PW adjustment PF/EJ PF band PF/EJ PW
EEPROM Head ID Detector skew heat heat Motor heat
Adjustment Item data copy
(MAC Pressure
input
Ink charge
confirma-
angular
adjustm-
Adjustm- adjustm- deterior- deterior-
protection protection protection
address Release adjustment PG3 ent ent ation offset ation offset
tion PG1 PG2 PG3 ent Rear ASF Front ASF Rear ASF Front ASF control control control
setting) PTS
To copy To write sale To minimize To correct To fill ink Confirm the To correct To correct print start timing in bidirectional printing through To align To correct the paper To correct the paper To correct To correct To reset the To reset the To measure and correct the electrical
adjustment destination- the amount characters- throughout PE sensor’s tilt of the software control. print start detection positions and the detection positions and the variations in variations in counter or counter variation of each motor and the power
values or the specific of ink tic variation the ink path chattering Printhead position at mounting positions of the mounting positions of the PE paper feed paper feed set it to its according to supply board.
like stored settings and spilling of the to make all after caused at the 0-digit side PW Sensor by software Sensor by software control. accuracy to accuracy to maximum the replaced (For Scanner motor and ADF motor, re-
on the old the serial when replaced the nozzles detecting the installation with that at control. achieve achieve according to parts. measurement preparation)
Main Board number into removing Printhead by ready for end of the through 80-digit side higher print higher print the replaced
to the new the Main the pint entering its printer. paper falls software in quality. quality in parts.
board when Board after head, Printhead ID within the control bidirectional band
Purpose the Main replacing it. discharge (Head ID). specified band printing.
Board needs ink in the period. printing,
to be ink tube via timing of
replaced. the Ink firing ink
System droplet is
(Cap) out of adjusted
the printer through
software
control.
Remove --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Panel Unit
Replace --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Remove --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Duplex Unit
Replace --- --- --- --- --- --- --- O O O O --- O O --- --- O --- --- --- --- --- ---
Remove --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Cassette Assy 1st
Replace --- --- --- --- --- --- --- --- --- --- --- --- --- O --- --- O --- --- --- --- --- ---
Part name
Remove --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Cassette Assy 2nd
Replace --- --- --- --- --- --- --- --- --- --- --- --- --- O --- --- O --- --- --- --- --- ---
Ink tube Remove --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
(BK, C, M, Y) Replace --- --- --- --- O --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Remove --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
ADF Unit
Replace --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- O
Remove --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Scanner Unit
Replace --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- -- --- --- --- --- O
-2 -1 0 1 2
-2 -2 OK
OK -1 -1
0 0 OK
1 1
NG
Printout pattern --- --- --- --- --- --- 2 2 --- --- --- --- ---
-2 -1 0 1 2 NG
NG
NG OK NG
OK NG NG
-2 NG
-1
0
1
NG 2 NG OK NG
Enter the Examine the printout pattern s for each of the four models, Examine the  PW adjustment Examine the misaligned Examine the Examine the
values of the and enter the value for the pattern with no gap and overlap printout Examine the misaligned lines printed on top and printout printout
most straight for each mode. pattern and lines printed on top, bottom, bottom of the paper, and patterns and pattern an
lines. enter the left, and right of the paper, enter the number beside the enter the enter the
number of and enter the number beside line that is exactly 5 mm value for the value for the
the one with the line that is exactly 5 mm away from the paper edge pattern with pattern with
the least gap away from the paper edge for each side. no overlap no overlap
How to judge --- --- --- --- --- --- and overlap for each side. and gap and gap
--- --- --- --- ---
between the  1st dot adjustment between the between the
two different Examine the lines on the left two two
colored line. side of paper, and enter the rectangles. rectangles.
number beside the line that
overlaps with the horizontal
line.
Adjustment program O O O O O O O O O O O O O O O O O O O O O O O
Tool --- --- --- --- --- --- --- --- --- --- --- --- Ruler Ruler --- --- --- --- --- --- ---

Confidential
Priority 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23
(MAC Pressure
input
Ink charge
confirma-
angular
adjustm-
setting) PTS
System droplet is
the printer through
software
control.
Remove --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Replace
O --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Main Board (Read OK)
Replace
--- O --- O --- --- O O O O O O O O O O O O O O O O O
(Read NG)
Remove --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Rear ASF Unit
Replace --- --- --- --- --- --- --- --- --- --- --- --- O --- O --- --- --- --- --- --- --- ---
Remove --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Power Supply Unit
Part name
Replace --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- O O O
PF Tension Remove --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Stopper Holder Replace --- --- --- --- --- -- --- --- --- --- --- --- --- --- --- --- --- --- -- -- --- --- ---
Remove --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
PF Timing Belt
Replace --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Support Plate Remove --- --- --- --- --- --- --- --- -- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Left/Right Replace --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Ink System Supply Remove --- --- --- --- --- --- O O O O O O --- --- --- --- --- --- --- --- --- --- ---
Assy Replace --- --- --- O O --- O O O O O O O O O O O O --- --- --- --- ---
-2 -1 0 1 2
-2 -2 OK
OK -1 -1
0 0 OK
1 1
NG
-2 -1 0 1 2 NG
NG
NG OK NG
OK NG NG
-2 NG
-1
0
1
NG 2 NG OK NG
--- --- --- --- ---
line.
Tool --- --- --- --- --- --- --- --- --- --- --- --- Ruler Ruler --- --- --- --- --- --- ---

Confidential
Priority 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23
(MAC Pressure
input
Ink charge
confirma-
angular
adjustm-
setting) PTS
System droplet is
the printer through
software
control.
Remove --- --- O --- O --- O O O O O O --- --- --- --- --- --- --- --- --- --- ---
Print Head
Replace --- --- O O O O O O O O O O O O O O O O --- --- --- --- ---
Remove --- --- O --- O --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Ink Supply Unit
Replace --- --- O --- O --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Remove --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
CR Motor
Replace --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- O --- ---
Part name
Remove --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Star Wheel Assy
Replace --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- O O --- --- --- --- ---
Remove --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
EJ Roller
Replace --- --- --- --- --- --- --- --- --- --- --- O --- --- --- --- O O O --- --- --- ---
Remove --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Front Frame Assy
Replace --- --- --- --- --- --- O O O O O O O O O O --- --- --- --- --- --- ---
Remove --- --- --- --- --- --- O O O O O O --- --- --- --- --- --- --- --- --- --- ---
CR Guide Frame
Replace --- --- --- --- --- --- O O O O O O O O O O O O --- O --- --- ---
-2 -1 0 1 2
-2 -2 OK
OK -1 -1
0 0 OK
1 1
NG
-2 -1 0 1 2 NG
NG
NG OK NG
OK NG NG
-2 NG
-1
0
1
NG 2 NG OK NG
--- --- --- --- ---
line.
Tool --- --- --- --- --- --- --- --- --- --- --- --- Ruler Ruler --- --- --- --- --- --- ---

Confidential
Priority 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23
(MAC Pressure
input
Ink charge
confirma-
angular
adjustm-
setting) PTS
System droplet is
the printer through
software
control.
Remove --- --- --- --- --- --- O O O O O O --- --- --- --- --- --- --- --- --- --- ---
Carriage Assy
Replace --- --- --- --- --- --- O O O O O O O O O O O O --- O --- --- ---
Remove --- --- --- --- --- O --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Part name
PE Sensor Lever
Replace --- --- --- --- --- O --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Remove --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Paper Guide Upper
Replace --- --- --- --- --- --- --- O O O O O --- --- --- --- O O --- --- --- --- ---
Frame Base Assy Replace --- --- --- --- --- O O O O O O O O O O O O O O O O O ---
-2 -1 0 1 2
-2 -2 OK
OK -1 -1
0 0 OK
1 1
NG
-2 -1 0 1 2 NG
NG
NG OK NG
OK NG NG
-2 NG
-1
0
1
NG 2 NG OK NG
--- --- --- --- ---
line.
Tool --- --- --- --- --- --- --- --- --- --- --- --- Ruler Ruler --- --- --- --- --- --- ---

Confidential
3.2 Details of Adjustments

This section provides adjustment procedures for which explanation in details is necessary. See "3.1 Required
Adjustments (p185)" for the adjustments not explained here.
3.2.1 PF Timing Belt Tension Check
This section describes PF Timing Belt tension check.
 This printer is designed so that the tension of the PF Timing Belt falls within the expected
range if you correctly reassemble the unit according to this manual. However,
deformation of any related part(s) can cause improper tension of the belt. In such case,
replace the Printer Mechanism (Frame Base Assy).
 The standard tension range of the PF Timing Belt is as follows:
• Standard: 5.0 ± 1.0 N
Tools
 Sonic tension gauge
 Plastic tweezers
Adjustment procedure
When performing the PF Timing Belt tension measurement, make sure of the following.
 Perform PF Timing Belt tension measurement before installing the Metal Plate Left.
 Bring the microphone of the sonic tension gauge within 5 mm from the PF Timing Belt
but do not let it touch the belt.
 Flip the PF Timing Belt as weak as the sonic tension gauge can measure it.
 Be careful not to damage the PF Timing belt when flipping it with the plastic tweezers.
1. Set the following parameters to the sonic tension gauge:
 Weight: 0.96 g/m
 Width: 2.5 mm
 Span: 51 mm
2. Bring the microphone of the sonic tension gauge close to the lower center of the PF Timing Belt as shown in
Figure 3-1.
3. Press the “MEASURE” button of the sonic tension gauge and flip the PF Timing Belt with plastic tweezers
and measure the tension of the belt.
4. Rotate the EJ Pulley a half turn in the direction of the arrow, and measure the tension of the belt. Repeat the
same measurement five times (including the first one). After measuring it six times in total, check the
average of the measured values falls within the standard range.
Left side
PF Timing Belt
Measurement position EJ Pulley
Figure 3-1. PF Timing Belt Tension Check
Adjustment Details of Adjustments 192

Confidential
3.2.2 Rear ASF Timing Belt Tension Check

This section describes Rear ASF Timing Belt tension check.
 This printer is designed so that the tension of the Rear ASF Timing Belt falls within the
expected range if you correctly reassemble the unit according to this manual. If the result
of measurement of the Rear ASF Timing Belt tension explained in this section is out of
standard, readjust the tension as instructed below.
 The standard tension range of the Rear ASF Timing Belt is as follows:
• Standard: 6.0 ~ 7.5 N
Tools
 Sonic tension gauge
 Plastic tweezers
Adjustment procedure
When performing the Rear ASF Timing Belt tension measurement, make sure of the
following.
 Perform Rear ASF Timing Belt tension measurement before installing the Rear ASF
Assy.
 Bring the microphone of the sonic tension gauge within 5 mm from the Rear ASF Timing
Belt but do not let it touch the belt.
 Flip the Rear ASF Timing Belt as weak as the sonic tension gauge can measure it.
 Be careful not to damage the Rear ASF Timing belt when flipping it with the plastic tweezers.
1. Set the following parameters to the sonic tension gauge:
 Weight: 1.3 g/m
 Width: 4 mm
 Span: 107 mm
2. Bring the microphone of the sonic tension gauge close to the Rear ASF Timing Belt on the position shown in
Figure 3-2.
3. Press the “MEASURE” button of the sonic tension gauge and flip the Rear ASF Timing Belt with plastic
tweezers and measure the tension of the belt.
4. Rotate the PF Roller one turn in the direction of the arrow, and measure the tension of the belt. Repeat the
same measurement four times (including the first one). After measuring it five times in total, check the
average of the measured values falls within the standard range.
Rear
Left side
Measurement position
PF Pulley
Rear ASF Timing Belt
Figure 3-2. Rear ASF Timing Belt Tension Check

Confidential
Rear ASF Timing Belt tension Adjustment
1. Loosen the screw of the Rear ASF tension lever referring to, and adjust the position of the Rear ASF Belt
Tension Lever until the tension falls within the standard.
Tension:lower
Tension: higher
Rear ASF Tension Lever
Figure 3-3. Rear ASF Timing Belt Tension Adjustment

2. Tighten the screw of the Rear ASF tension Lever and measure the tension again.
3. Repeat Step 1 and Step 2 until the tension falls within the standard.
If the result of readjustment of the ASF Timing Belt tension is out of standard, replace the
Frame Base Assy.

Confidential
3.2.3 PG Adjustment
This section describes the procedure for the platen gap (PG) adjustment.
When performing the PG adjustment, make sure of the following.

 Move the Carriage Assy by pulling the Timing Belt.
 Be careful not to damage the nozzle surface of the Printhead with the thickness gauge.
 Be careful not to damage the PF Scale when removing/installing the PG Cam Left.
 The PG position of this printer can be set to four points, from PG 1 to PG 4. Perform the
PG adjustment with the PG position set to PG 1.
Position PG (mm) Application
PG 1 1.50 Printing plain paper/EPSON special paper, PG adjustment

PG 2 1.85 Select when PG 1 is too narrow, printing envelopes/matte paper
PG 3 2.50 Select when PG 2 is too narrow
PG 4 3.00 Printing envelopes
 The standard range of the PG and the adjustment pitch are as follows.
• Standard: 1.5 ± 0.0.5 mm (PG position: PG 1)
• Adjustment pitch: 0.05 mm (distance between notches on the PG Cam)
 When performing the PG adjustment, install the Printhead to the Carriage Assy, and
remove the following parts beforehand.
• Exterior parts
• Main Board Unit
• Metal Plate Left
• CR Cover
Tools
 Thickness gauge: 1.37 mm (x2), 1.47 mm (x2)
 Teflon Tape: Commercial item (thickness: 0.08 mm)

Confidential
3.2.3.1 Preparation
This section describes how and what to prepare for the preparation before starting the PG adjustment.
 Modification of the thickness gauges
 The Printer of this printer has an integral structure of the Printhead Cover and
Printhead nozzle surface. Therefore, if the thickness gauge touches the nozzle surface in
the same way as performed in the traditional procedure, the nozzle surface may be
damaged. When performing the PG Adjustment or checking the platen gap, make sure
to apply Teflon tape (thickness: 0.08 mm) on all the thickness gauges used for the
adjustment or check in advance.
 Use commercially available designated Teflon tape of 0.08 mm in thickness.
 When applying Teflon tape on the thickness gauges, make sure no bubbles or foreign
material remain under the tape.
[ Bubbles ] [ Foreign material ]
 Application procedure of Teflon tape

1. Clean the surfaces of the thickness gauge using alcohol, and make sure no dirt or contamination remains on
the surfaces.
2. Apply Teflon tape on the thickness gauge as shown below.
Teflon Tape
Thickness gauge
Figure 3-4. Modification of Thickness Gauge (1)

Confidential
3. Fold the excess portions of Teflon tape along the edges of the thickness gauge, and trim the portions at about the
center in the thickness direction of the sides.
Before trimming
After trimming
Fold the tape at the edges and trim it at the center in the thickness direction.
Thickness gauge Teflon Tape
Figure 3-5. Modification of thickness gauge

When the Teflon tape is trimming, the Teflon tape can be easily cut out by guiding the half
thickness gauge.
Make sure to wear the heavy gloves to prevent the cut the hand when trim the Teflon tape.
4. Make sure any tears or burns on the applied Teflon tape, then the modification of thickness gauges is complete.

Confidential
 APG Position Check

Make sure the APG position is in the [PG1] position.
 How to check
Perform the following to check if the PG position is surely set to PG 1.
1. Move the Carriage Assy to the center of the printer.
2. From the 0-digit side between the Main Frame and Carriage Assy, check the APG Cam is as shown
in “PG 1” in Figure 3-6.
Right side of Carriage Assy
OK NG
APG Cam APG Cam
Carriage Assy
PG 1 PG 4
When the APG Cam is the nearest to When the APG Cam is the nearest to
the 0-digit side. the 80-digit side.
Figure 3-6. PG Position

If the lever is in the NG condition shown in Figure 3-6 , set it in the [PG1] position as follows.
1. Move the Carriage Assy to the 0-digit side.
2. Rotate the PF Roller counterclockwise to move the APG Lever out of the hole of the Main Frame.
3. Move the Carriage Assy to the 80-digit side until it touches the APG Lever.
4. Return the Carriage Assy to the center of the printer.
OK NG
APG Lever
Figure 3-7. APG Lever

Confidential
3.2.3.2 PG Adjustment procedure

When performing the PG adjustment, make sure of the following.
 perform the PG adjustment with the new cartridges installed on the CR Unit before
installing the CR Scale.
 Move the CR Unit by pulling the top pf the CR timing belt.
 Be careful not no damage the nozzle surface of the Printhead with the thickness gauge.
 When make the Printhead touch the thickness gauge, be careful not to let the Printhead
un onto the gauge.
1. Remove the screws (one each) that secure the PG Cam Left and PG Cam Right on both sides of the printer,
and remove the PG Cam Left and PG Cam Right.
Left side Right side
PG Cam Right
PG Cam Left
C.B.P-TITE (P2) SCREW 3x10-F/ZN-3C (6 ± 1kgf·cm)
Figure 3-8. PG Cam Left/PG Cam Right

2. Loosen the screws (x3) that secure the CR Guide Frame.
Do not loosen these screws.
CR Guide Frame C.B. SCREW 3 x 6 F/ZN-3C (8 ± 1kgf·cm)

P.W. 3 x 0.5 x 8 F/ZN-3C
Figure 3-9. CR Guide Frame

3. Set the PG Cam Left to the dowel of the Paper Guide Front Assy, and set the PG Cam Right to the dowel of
the Frame Base.
4. Align the “+” marked notches of the PG Cams with the ribs of the Frame Base so as to make the PG the widest.

Confidential
Left side Dowel of Paper Right side Dowel of

Guide Front Frame Base
Assy
PG Cam Right
PG Cam Left
Dowel
Rib
PG: wider
PG: narrower
PG: narrower PG: wider
Align “+” (notch for the widest PG) on the Align “+” (notch for the widest PG) on the
PG Cam with the rib. PG Cam with the rib.
Figure 3-10. Installing the PG Cam Left/PG Cam Right

5. Press the two points down vertically on the Carriage Assy shown in Figure 3-6 simultaneously, and make
sure of the following.
 The Carriage Assy is installed correctly without any gap between the Carriage Assy and CR Guide Frame.
 The PG Cam Right/PG Cam Left touch the CR Guide Frame.
To avoid performing the PG adjustment with the Carriage Assy loosened from the CR Guide Frame, press down the two
points in the direction of the arrow.
Right side Top

Carriage Assy
Press here (x2) down vertically.
Make sure from here that the Carriage Assy

is not loosened from the CR Guide Frame. CR Guide Frame
Left side Confirm PG Cam Left

touches CR Guide Frame. Right side Confirm PG Cam Right
touches CR Guide Frame.
PG Cam Right
PG Cam Left
Figure 3-11. The PG Cam Right/PG Cam Left and CR Guide Frame
6. Place the thickness gauges (1.47 mm) on the positions shown in Figure 3-12.

Confidential
Thickness gauge Thickness gauge
Figure 3-12. Position of the Thickness Gauge

When adjusting the PG Cam Right/PG Cam Left in the following steps, make sure to adjust
the same amount for both right and left.
7. With the Carriage Assy in the center of the printer, adjust three notches each for both PG Cam Right and PG
Cam Left to make the PG narrower.
8. Pull the Timing Belt to move the Carriage Assy to 0-digit side and 80-digit side and check if the Carriage
Assy touches the thickness gauges. If the Carriage Assy does not come in contact with the thickness gauges,
adjust the PG Cam Right and PG Cam Left to make the PG narrower until the Carriage Assy touches the
thickness gauges.
Left Right
PG Cam Left PG Cam Right
Adjust three notches each for both PG Cam
Right/Left to make the PG narrower.
PG: narrower PG: narrower
Figure 3-13. PG Adjustment

Confidential
In the following steps, make sure the PG Cam Right/PG Cam Left always touch the CR Guide
Frame. (See Figure 3-11 (p 200).)
9. Follow the flowchart below to perform the PG adjustment.
START
Adjusts the PG to more than

1.45 mm on the 0-digit side.
Change the thickness gauges
(x2) to 1.37 mm ones that the Confirms the PGs are less
teflon tape attached. than 1.55 mm on the 0-digit
Move the Carriage Assy to side and 80-digit side.
the center of the printer.
Move the Carriage Assy to

the 0-digit side. Change the thickness gauges
(x2) to 1.47 mm ones that
the Teflon tape attached.
Does the Carriage Yes
the center, and adjust one
Assy touch the notch for PG Cam Right to Move the Carriage Assy to
thickness gauges? make the PG wider. the 0-digit side and to the
80-digit side.
No

Return to Step 7.
the center of the printer. Does the Carriage No
(p 201) and
Assy touch the perform the
thickness gauges? adjustment again.
Adjusts the PG to more than
Move the Carriage Assy to 1.45 mm on the 80-digit side. Yes
the 80-digit side.
Secure the CR Guide Frame
with the screws (x3).
(See Figure 3-9 (p 199).)
Does the Carriage Yes the center, and adjust one
Assy touch the notch for PG Cam Left to
thickness gauges? make the PG wider. Remove the PG Cam Right/
No Left once, and attach them
back on the same positions
as shown in Step 1. (p 199).
the center of the printer.
Confirms the PG is more than END

Move the Carriage Assy to 1.45 mm on the 0-digit side.
the 0-digit side.

Does the Carriage Yes
the center, and adjust one
Assy touch the notch for PG Cam Right to
thickness gauges? make the PG wider.
No
Figure 3-14. PG Adjustment Flow

Confidential
3.2.4 Checking the Platen Gap

This section describes the procedure for checking the platen gap (PG) necessary when removing the Printhead or
in a similar case.
When checking the PG, make sure of the following.

 Move the Carriage Assy by pulling the Timing Belt.
 Be careful not to damage the nozzle surface of the Printhead with the thickness gauge.
Tools
 Thickness gauge: 1.37 mm (x2), 1.47 mm (x2)
 Teflon Tape: Commercial item (thickness: 0.08 mm)
Checking procedure
1. Check the PG position is set to PG 1. (See "Preparation (p196)".)

2. Move the Carriage Assy to the center of the printer.
3. Place the thickness gauges (1.37 mm) on the positions shown in Figure 3-12 (p 201).
4. Pull the Timing Belt to move the Carriage Assy to both ends and confirm the Carriage Assy does not touch
the thickness gauges. If the Carriage Assy comes in contact with the thickness gauges, the PG is narrower
than the standard value, therefore, perform "3.2.3 PG Adjustment (p195)".
5. Move the Carriage Assy to the center, and replace the thickness gauges (1.37 mm) with the thickness gauges
(1.47 mm) on the same positions as Step 3.
6. Pull the Timing Belt to move the Carriage Assy to both ends and confirm the Carriage Assy touches the
thickness gauges. If the Carriage Assy does not come in contact with the thickness gauges, the PG is wider
than the standard value, therefore, perform "3.2.3 PG Adjustment (p195)".

Confidential
3.2.5 Ink Leak check

This section describes the procedure for ink leak check necessary when disconnecting the Ink Supply Unit from
the Printhead or in a similar case.
Tools
 This product can use the following two types Ink Leak measurement jig.
As for Leak Check method, refer to " Checking procedure (p208)".
 (Old) Ink Leak Measurement Jig (Parts code: None)
Battery type: CR2016 (3 V) x1
Ink Leak Measurement Jig Pressure gauge GC66 (The battery can
Valve C be replaced from the hole on the rear.)
Connection part for Ink Power button of pressure gauge

Leak Check Cartridge
Valve B
Valve status Regulator protection plate
Regulator
Closed Open Valve A Syringe
Figure 3-15. Ink Leak Measurement Jig (Old type)

 (New) Ink Leak Measurement Jig (Part code : 165070300)
Battery type : CR2016 (3V) x1
Ink Leak Measurement Jig Syringe

Muffler
Connection part for Ink

Leak Check Cartridge Power button of pressure gauge
Valve status
Pressure gauge GC66 (The battery can

Closed Open Valve B Valve A be replaced from the hole on the rear.)
Figure 3-16. Ink Leak Measurement Jig (New type)

 Ink Leak Check Cartridge
Ink Leak Check Adaptor
Figure 3-17. Ink Leak Check Adaptor

Confidential
Do not touch or press the regulator located under the regulator protection plate of the Ink
Leak Measurement Jig.
 The Ink Leak Measurement Jig applies pressure by sending air using a syringe into the
ink path, and detects the variation of pressure in the ink path between the self-sealing
valve in the Printhead and the ink supply holes of the ink cartridges to check the
presence of ink leakage. If air leak occurs in the Ink Leak Measurement Jig, the leak
check itself cannot be done. Therefore, before performing the leak check, perform the
test air leak from the Ink Leak Measurement Jig itself. (The air leak test from Leak
Measurement Jig itself is possible by closing the connection port of the Leak Check
Adaptor with a finger.)
 The ink leak check should be done with the ink tubes secured with the tube clamps and
the CR Cover attached after the joint section of the Printhead and the Ink Supply Unit
has been secured. (See "Ink Supply Unit (p90)".)

Confidential
Preparation
 Tools
 Ink Tube, CY (Part Code: 163329500 or 163554100)
 Joint Tube (Outside diameter: 4 mm, Inside diameter: 2.5 mm) * It is band led to Ink Leak Measurement Jig
 Banding Band (Width: 2 mm ~ 5mm) * Commercially available goods
 Seal Supply Hole Assy (Part Code: 123219100)
 Making Procedure
1. Cut out the needle connection portion of the Ink Tube,CY.
Figure 3-18. Making procedure of the Ink Leak Check Adaptor (1)
2. Install the Joint Tube to the cutting portion of the Ink Tube,CY by 7mm ~ 10mm.
7mm ~ 10mm
Figure 3-19. Making procedure of the Ink Leak Check Adapter (2)
3. Clamp the connection portion of the Joint Tube and the Ink Tube, CY by the Banding Band.
Figure 3-20. Making Procedure of the Ink Leak Check Adapter (3)

Confidential
4. Install the Seal Supply Hole Assy to the Ink tube,CY.

(Make sure to install the Seal Supply Hole Assy in the correct direction.).
OK NG
Figure 3-21. Making Procedure of the Ink Leak Check Adaptor (4)
 Make sure to clamp the banding band by hand, and do not use the industrial tool when
clamping the banding band.
 The Seal Supply Hole Assy deteriorates by repeating the installation and removal of the
Ink Leak Check Adaptor.
If the air leak is occurred frequently in the Ink Leak Check, replace the Seal Supply Hole
Assy, and performing the Ink Leak check again.

Confidential
Ink Leakage Inspection Condition

 Air pressure power: 48 ± 2 kPa
 Air pressure hold time: 30 sec
 Air pressure judgement standard: Less than 0.4 kPa
Checking procedure
 Make sure to pressurize the pressure of the specified value (48±2Kpa), and do not
pressurize the pressure of more than specified value.
 If you pressurized the pressure of the more than the specified value, it can not lower the
pressure by pulling the syringe.
( Because, the ink supply Jig has valve to prevent backflow of the ink. If you lower the
pressure by pulling the syringe, the valve is closed and can not perform the reliable test. )
 If you pressurized the pressure of the more than the specified value, reassemble the
connection parts of printhead and the Ink supply jig to lower the pressure of the Ink tube
of the Ink Supply Unit.
 Checking procedure of Leak check measurement jig (Old type)

1. Turn each valve of the Ink Leak Measurement Jig as follows:
 Valve A: Open
 Valve B: Open
 Valve C: Open
2. Connect the Ink Leak Check Adaptor to the Ink Leak Measurement Jig.
Connect tube while pressing here.
Tube of Ink Leak Check Adaptor
Figure 3-22. Ink Leak Check (1)

3. Install the Ink Leak Check Adaptor into the ink supply unit of the printer to check.
4. Press the power button of the pressure gauge.
5. Confirm the value on the pressure gauge is 0.0 kPa. Otherwise, restart the pressure gauge.

Confidential
6. Pull the plunger.
Pull the plunger up to the 20 mark.

7. Close the valve C of the Ink Leak Measurement Jig.
8. Push the plunger to inject the air out, and confirm the pressure gauge indicates 48±2 kPa, then after the
value has stabilized, shut the valve A. If the value is less than 48±2 kPa, open the valve A and pull out and
push in the plunger several times until the value reaches 48±2 kPa, then after the value has stabilized,
shut the valve A.
Valve C
Valve B
Valve A

9. Close the valve B, and after waiting 10 seconds for the pressure to stabilize, record the value displayed on the
pressure gauge.
10. After about 30 seconds have passed, check the value on the pressure gauge, and compare it with the recorded
value.
 Difference is less than 0.4 kPa: No problem. Go to Step 11.
 Difference is 0.4 kPa or more: Air may be leaking. Disconnect the ink tubes of the Ink Supply Unit from the
Printhead, and connect them again correctly. (See "Ink Supply Unit (p90)".)
Then, start the check again from Step 3.
11. Open the valve C to release the air pressure in the jig.
12. After confirming the value on the pressure gauge is 0.0 kPa, remove the Ink Leak Check Cartridge from the
printer.
13. Repeat from Step 3. to Step 12. for the rest of the ink cartridge slots to check.
14. After checking all the ink cartridge slots, press and hold the power button of the pressure gauge for about
four to five seconds to turn off.

Confidential
 Procedure of the Ink Leak Measurement Jig (New type)

1. Turn each valve of the Ink Leak Measurement Jig as follows:
 Valve A : Open
 Valve B : Open
2. Connect the Ink Leak Check Adaptor to the Ink Leak Measurement Jig.
Connect tube while pressing here.
Tube of Ink Leak Check Adaptor

3. Install the Leak Check Adaptor in to the Ink Supply Unit of the printer to check.
4. Press the Power button of the gauge.
5. Confirm the value on the pressure gauge is 0.0kPa. Otherwise, restart the pressure gauge.
6. Pull the plunger.
Pull the plunger up to the 20 mark.

7. Close the valve B of the Ink Leak Measurement Jig.
8. Push the plunger to inject the air out, and confirm the pressure gauge indicates 48±2kPa, then after the value
has stabilized, shut the valve A.

Confidential
9. If the value is less than 48±2kPa, shut the valve A and pull the plunger, and open the valve A and push the
plunger several times until the valve reaches 48±2kPa, then after the valve has stabilized, shut the valve A.
10. Close the valve A, and after waiting 10 seconds for the pressure to stabilize, record the value displayed on the
pressure gauge.
11. After about 30 seconds have passed, check the value on the pressure gauge, and compare it with the recorded
value.
 Difference is less than 0.4kPa : No problem. Go to Step 12.
 Difference is 0.4kPa or more : Air may be leaking. Disconnect the ink tubes of the Ink Supply Unit from the
Printhead, and connect them again correctly. (See "2.3.4.9Ink Supply Unit (p90)".)
Then, start the check again from Step 3.
12. Open the valve B to release the air pressure in the jig.
13. After confirming the valve on the pressure gauge is 0.0kPa, remove the Ink Leak Check Cartridge from the
printer.
14. Repeat from Step 3 to Step 13 for the rest of the ink cartridge slots to check.
15. After checking all the ink cartridge slot, press and hold the power button of the pressure gauge fro about four
to five seconds to turn off.
 Make sure to not open the period of the Initial Charge from the Ink Leak Check for three
days or more.
 After the Ink Leak Check, perform the Head Cleaning (CL1) before the initial charge.
 If you need open the period of the Initial Charge from the Ink Leak Check for three days
or more, make sure to disconnect the connect part of Printhead and the Ink Supply Unit.
Additionally, make sure to perform the Ink Leak Check again if the initial Charge
performs.

Confidential
3.2.6 Head Angular Mechanism Adjustment.

This section describes the procedure for the Head angular mechanism adjustment.
3.2.6.1 Preparation of the Head Angular Adjustment

 When the Head angular adjustment is performed, it is necessary to remove the ADF/SCN
unit and the exterior parts from the product.
However, the fatal error occurs if the ADF/SCN unit is removed from product, and the
printer is turned on.
Therefore, make sure to start the printer by the printer inspection mode when the Head
angular adjustment is performed.
 In case of the WF-R5190 series, turn on them as usual because ADF/SCN unit is not
supported for them.
During the Inspection Mode, operations such as menu selection can be done by pressing the
following buttons on the panel.
Power 【3】【6】
Moves up menu selection. Moves down menu selection.
【Color】
Enter
Figure 3-27. Panel Operation in Inspection Mode
 Preparation of the printer

1. Remove the ADF/SCN Unit and exterior parts from printer.
2. Install the following parts to printer. (Make sure to fix the Front cover with the tape.)
 Housing Front Assy
 Panel Unit
 Ink Supply BK Cover Assy, Ink Supply CL Cover Assy (to deactivate the cover open error)
* Installation of the Cover Hinge and Inner Cover are unnecessary.
Ink Supply BK Cover Assy Ink Supply CL Cover Assy
Panel Unit
Fix the Front cover with the tape
Housing Front Assy
Figure 3-28. Preparation of the Head Angular Adjsutment (1)

Confidential
3. Start the Printer inspection mode by turning the product on with holding down the [Home] button,
[*]button, [Stop] button and [Power] button on the panel simultaneously.
Power but on Home button * button Stop button
Figure 3-29. Preparation of the Head Angular Adjustment (2)

4. On the displayed menu screen, select “1. Mechanism Inspection” and press the [Color] button.
Run:Color / Select:[3][6]
1. Mechanism Inspection
2. Special Inspection
3. FAX Inspection
4. Touch Screen Inspection
5. Development Mode
6. FAX Development Mode
7. Normal Mode

5. On the displayed menu screen, select “1. Printer Inspection Mode” and the press the [Color] button.
1. Printer Inspection mode

2. SCN/ADF FT Mode
3. SCN Endurance Mode
4. ADF Endurance mode

6. When following message is displayed, Head Angular Adjustment can be performed.
Printer Inspection Mode

Confidential
3.2.6.2 Adjustment Procedure

 Procedure Flowchart
Start the adjustment
Start the printer with

“Printer Inspection Mode”
Print the adjustment pattern Start the printer with

from Adjustment program “Printer Inspection Mode”,
and printer the adjustment
pattern.
Check the adjustment

pattern, and forecast the
adjustment value when the
line space becomes equal. Confirm the adjustment pattern
Line space is equal?
Release the Carriage Lock

and move the Carriage unit
to center of the printer. Confirm the misalignment Adjustment is finished.
direction.
Set the Spacer (5mm)

between the star wheel assy Release the Carriage Lock
and CR unit. and move the Carriage unit
to center of the printer.
Rotate the adjustment dial by Set the Spacer (5 mm)

forecast value, and tighten between the star wheel assy
the screws. and CR unit.
Move the Adjustment dial for

1 step to the misalignment
direction.
Tighten the screws.
Figure 3-33. Head angular mecha adjustment procedure flowchart

Confidential
 Method of the Head Angular Adjustment

1. Start the product in the “Printer Inspection Mode” in accordance with "3.2.6.1 Preparation of the Head
Angular Adjustment (p212)".
2. Select the “Head angular mecha adjustment” from menu of adjustment program, and print the head angular
adjustment pattern.
Figure 3-34. Procedure of the Head Angular Adjustment

3. Check the Adjustment pattern, and forecast the adjustment value when the line space becomes equal.
Present adjusted value 【OK】
【NG】
Figure 3-35. Procedure of the Head Angular Adjustment_Visual adjustment (1)

Confidential
4. Turn off the product, and turn the PF scale with holding its edge by the hand, and release the CR lock.
Move the CR Assy to the center after releasing the CR lock.
Do not touch the PF scale except the

edge of the PF scale.
5. Set the Spacer (5 mm) between the CR Assy and Star wheel Assy, loosen the screw (x3) 90 deg.
Move the dial of head angular adjustment in accordance with forecast value of Step 3.
Right side
Head Angular Adjustment dial
Direction of “+” Direction of “ − ”

(CW) (CCW)
6. Tighten the screw(x3) and move the CR Assy to the home position.
7. Start the product in the “Printer Inspection Mode” again, and print the Head angular adjustment pattern.
8. Check the adjustment pattern, and move one step the adjustment dial to gap direction after performing Step
3-33.
9. Repeat the operation from Step 7 to Step 9 until the line space becomes equal.

Confidential
 When was carried out A, make sure confirm the operation of the cap of the ink system by
the following procedure.
 If the cap does not return to original position, make sure to replace the ink system Assy.
because it can not be performed accurately capping, and printing failure occurs.
1. Push the Cap to rear side, and confirm to return to original position.
Cap
Figure 3-36. Operation check of the Cap (1)

2. Push the rear of the cap to the home position, and confirm to return to original position.
Cap
Figure 3-37. Operation check of the Cap (2)

Confidential
3.2.7 Touch Panel Adjustment (WF-R5690/R4640 series only)

This section describes Touch Panel adjustment.
 Purpose
This adjustment is made to adjust the relative positions between the Touch Panel detection points and
displaying positions on the Control Panel.
 Tools
Touch pen (without a sharp end such as a plastic stick)
 Adjustment procedure
1. Start the printer in the Touch Panel Adjustment mode by turning it on with the [No.8]button and
[Power]button on the panel simultaneously.
Power but on No.8 button
Figure 3-38. Touch Panel Adjustment (1)

2. On the displayed menu screen, select “4. Touch Screen Inspection” and press the [Color] button.
User Special Mode
1. Touch Screen Calibration
2. Password Initialization
3. FAX to PC
4. FAX to Memory

3. On the displayed menu screen, select “1.Touch Screen Calibration” and press the [Color] button.

2. Touch PNL Measurement Mode

Confidential
4. Press “Push this Area.[OK]” to displayed the adjustment screen. To abort the adjustment, press “Push this
Area.[Cancel]”.
Touch Panel to coordinate them.
Push this Area. [OK]
Push this Area. [Cancel]

5. Press “+” displayed on the four corners in order using the touch pen.
+ << Please Touch

6. When preforming the adjustment again, press “Push this Area.[Cancel]” and start from Step 2 again. To save
the adjustment result, press “Push this Area. [Save]”.
Calibration Check
Push this Area. [Save]
Push this Area. [Cancel]

7. Press “+” displayed on the LCD in order using the touch pen..
+

Confidential
8. When “Complete!” appears on the LCD, press the [Color] button to finish the adjustment
Complete!
Push [Color] Button.

If “Retry Check” appears on the LCD, press “Push this Area. [OK]” to start from Step 7 again.
Retry Check
Push this Area. [OK]

Confidential
CHAPTER 4
MAINTENANCE
Confidential
4.1 Overview
In this manual, the product name is abbreviated to such as “WF-R5690 series”, however, the
last digit of the actual name may differ. Identify your product with the first three digits and
refer to the appropriate sections in this manual.
This section provides information to maintain the printer in its optimum condition.
4.1.1 Cleaning
Except for the printhead, there are no other mechanical parts or units that require periodic cleaning. However, if
need arises, clean the component observing the following instructions.
 Instructions for cleaning
 Exterior parts such as housing
Wipe dirt off with a soft clean cloth moistened with water. For glossy or transparent parts, use of unwoven cloth is
recommended to avoid scratching those parts.
 Inside of the printer
Remove paper dust with a vacuum cleaner.
 Rubber or plastic rollers such as an LD roller/Pickup Roller used to feed paper
If paper dust adhered to the rollers decreases the frictional force of the rollers and the rollers cannot properly feed
paper, wipe off the paper dust with a soft cloth moistened with diluted alcohol.
 Instructions for cleaning ink stains
Wipe the stains off with a cloth wrung out of diluted alcohol.
 Do not use alcohol for cleaning the transparent parts. Doing so may cause them to get
cloudy.
 When wiping paper dust off the LD roller/Pickup Roller, be careful not to rub against the
surface asperity.
 To minimize the effect on the parts, use diluted alcohol such as 70% diluted ether.
 After using alcohol for cleaning, make sure to wipe the part off with a soft dry dust-free
cloth to remove alcohol traces fully.
4.1.2 Lubrication
The type and amount of the grease used to lubricate the printer parts are determined based on the results of the
internal evaluations. Therefore, refer to "4.2 Lubrication Points and Instruction (p223)" for the repairing
procedures below, and apply the specified type and amount of the grease to the specified part of the printer
mechanism.
 Grease
Type Name EPSON Part Code Supplier
Grease G-71 1480655 EPSON
Grease G-74 1409257 EPSON
 Tools
Name Availability EPSON Part Code
Injector O* ---
Brush O* ---
Note *: Use tools whose specifications are specified in "4.2 Lubrication Points and Instruction (p223)".
Maintenance Overview 222

Confidential
4.2 Lubrication Points and Instruction

<Lubrication Point> <Lubrication Point> <Lubrication Point>
Edges on the rear of the Shaft hole of the Driven Main Frame Contact point on the Main
Cassette Assy 1st / 2nd Pulley Frame with the Carriage
Assy
Cassette Assy <Type> <Type>
G-74 G-71 <Type>
7.5 mm G-71
<Application Amount> Driven Pulley <Application Amount>
Appropriate amount φ 1 mm x 1 mm <Application Amount>
0.3 g
<Remarks> <Remarks>
Apply with brush. Apply with injector. <Remarks>
Main Frame Using brush, apply grease
on the Main Frame 7.5 mm
from the edge as shown in
the figure.
Application point Application point Application point
Figure 4-1. Lubrication of the Cassette Assy 1st and 2nd Figure 4-2. Lubrication of the Driven Pulley Assy Figure 4-3. Lubrication of the Main Frame Assy
<Lubrication Point> <Lubrication Point>

Contact point with Before installing EJ Roller
Contact points (x3) on the 1. Contact points (x2) on
CR Guide Frame grounding spring
CR Guide Frame with the Application point 2 the EJ Roller with the
Carriage Assy Application point 3 Paper Guide Front Assy
Carriage Assy
2. Contact points (x3) on
<Type> the Paper Guide Front
G-71 EJ Roller Assy with the EJ Roller
3. Contact point on the EJ
<Application Amount> Roller with the
2
3 1. φ 2 mm x 420.7 mm Grounding spring grounding spring
3.5 3 mm 2. φ 2 mm x 420.7 mm <Type>

mm 1 3. φ 2 mm x 420.7 mm 1, 2. G-74
3. G-71
<Remarks> Application points 1
CR Guide Frame 15 mm  Apply as follows using <Application Amount>
injector. 1, 2. Appropriate amount
1. Move the Carriage 3. φ 1 mm x appropriate amount
Assy to the 0-digit side, EJ Roller
<Remarks>
and apply grease on the
 1, 2. Apply with brush.
CR Guide Frame from  3. Using injector, apply
the center to the After installing EJ Roller grease on the whole
80-digit side. circumference evenly while
Application point 2
2. Move the Carriage rotating the EJ Roller.
Assy to the 80-digit  Stir G-74 before use.
side, and apply grease
on the CR Guide Frame Paper Guide Front Assy
from the center to the
0-digit side.
Application point
Figure 4-4. Lubrication of the CR Guide Frame Figure 4-5. Lubrication of the EJ Roller
Maintenance Lubrication Points and Instruction 223

Confidential

Shaft of the Middle Shaft Contact points (x3)
Assy (x3). between the LD Shaft and
ADF Cover Assy.
<Type>
G-71 <Type>
G-71
<Application Amount>
1. 2mm x 4mm <Application Amount>
2. φ 2 mm φ 1 mm x 2 mm x 4 points
<Remark> <Remark>
Apply with injector Apply with injector
Application point Application point
Figure 4-6. Lubrication of the Duplex Unit Figure 4-7. Lubrication of the LD Shaft

1. Contact point between Contact surface of the Cap
the PF Roller and PF/ Slider (x4)
EJ Grounding Spring
<Type>
2. Contact point between
G-74
the EJ Roller and PF/
EJ Grounding Spring <Application Amount>
<Type> φ 1 mm x 15 mm
G-71 <Remark>
<Application Amount>  Apply with injector.
 Stir G-74 before use.
Appropriate amount
(0.03262 g)
<Remark>
Apply with brush.
Application point Application point
Figure 4-8. Lubrication of the PF / EJ Grounding Spring Figure 4-9. Lubrication of the Ink system Assy

Confidential

Left Application point 5 Application point 6 1. Contact surfaces (x2) Center of the Cross rib (x6)
of the Carriage Assy
Contact surface of Carriage CR Front Slider Left <Type>
Assy with CR Guide Frame with the APG Cam
G-71 or G-97
the APG Cam with the <Application Amount>
APG slider φ 2 mm
<Remark>
the APG Slider with
the CR Guide Frame Apply with injector
Cross rib of Housing
4. Contact point on the Bottom Assy
CR Sub Slider with the
Main Frame
5. Contact surfaces (x2)
Application point 4 CR Sub Slider of the Carriage Assy
Right Application point 5
with the CR Guide
Contact surface of Carriage Frame
Assy with CR Guide Frame
Carriage Assy the CR Front Slider
Left/Right with the CR
Guide Frame
the CR Rear Slider
with the CR Guide
Frame
<Type>
Application point 6
G-71
CR Front Slider Right Application point
CR Front Slider Right <Application Amount>
1. 0.02 g
Figure 4-11. Lubrication of Housing Bottom Assy
2. 0.02 g
3. 0.05 g
4. 0.02 g
Bottom Application point 3 5. φ 1 mm x 0.05 g
APG Slider
6. 0.05 g
7. 0.05 g
<Remarks>
Application point 7
CR Rear Slider  Apply with injector.
 For 1, 2, 3, 4, 6 and 7,
spread grease with
brush as shown in the
figure after application
with injector.
CR Rear Slider
Application point 2 APG Cam Application point 1

Apply on steps Apply on projections
Figure 4-10. Lubrication of the Carriage Assy

Confidential
4.3 Initialization of Admin Password

The following explains how to Initialize the Admin Password.
1. Push the [No.8 button] and [Power button] simultaneously.
【3】【6】
Moves up menu selection. Moves down menu selection.
Power on button No.8 button 【Color】

Enter
Figure 4-12. Initialization of Admin Password (1)

2. On the displayed menu screen, select “2. Password initialization” and press the [Color] button.
User Special Mode
2. Password Initialization
3. FAX to PC
4. FAX to Memory

3. Press the [Stop] button for Yes or press the [Power] button for No.
Password Initialization
Initialize the Admin Password?
Yes: Press [Stop] Button
No : Press [Power] Button

4. Press the [Power] button.
Disassembly/Reassembly 226
Confidential
 WF-R5190
1. Push the [OK] button and [Power] button simultaneously.
【↑】
Moves up menu selection.
Power on button Bottom button 【↓】【OK】

Moves down menu selection. Enter

2. Select “1. Password Init” from menu screen, and press the [Color] button.
User SP Mode
1. Password Init

3. Push the [Stop] button for Yes or press the [Power] button for No.
Initialize the
Admin Password
Yes : Press [Stop]
No : Press [Power]

4. Press the [Power] button.
Disassembly/Reassembly 227
Confidential
CHAPTER 5
APPENDIX
Confidential
5.1 Connector Diagram

Cable connections of this printer are shown below
Figure 5-1. Connector Diagram
Appendix Connector Diagram 229

Confidential
5.2 Protection for transportation

This section describes the cautions for packing printer before returning it to the user.
5.2.1 Pasting the packing material to the Holder Slider Ink pack Assy
 Purpose
To prevent ink spattering from the needle of the Holder Slider Ink Pack Assy.
 Risks if it not perform
Inside of RIPS Unit is contamination by scattering of the ink
 Preparation
 Prepare a strong tape.(Length:180 mm, Width: 22 mm, fold one end: 15 mm)
 Prepare a packing material
(Plain paper (Length: 152 mm, Width 48mm / Strong tape (Length: 220 mm, Width: 22 mm,
fold one end:15 mm))
<Making Procedure>
1. Cut the Plain paper to specified size.
2. Pasting the Strong tape to the plain
paper as shown in the left figure.
Strong tape overflows the

plain paper by 20 mm.
Figure 5-2. The method of making packing material

 Application Method
1. Remove the all ink pack from RIPS Unit.
2. The holder slider is fixed with a strong tape as shown in the figure below.
Align the Strong tape on the end face

of the Holder slider ink pack Assy
Figure 5-3. Pasting the packing material to the Holder slider ink pack Assy (1)
3. Pasting the packing material to the Holder slider.ink pack Assy as shown in the figure below.
Align the paper edge on the end face

of the Holder slider ink pack Assy
Figure 5-4. Pasting the packing material to the Holder Slider ink pack Assy (2)
4. Similar packing is applied to the All Holder Slider ink pack Assy.
Appendix Protection for transportation 230

Confidential

WF R5690

Uploaded by

Document Information

Original Title

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

WF R5690

Uploaded by

Copyright:

Available Formats

SERVICE MANUAL

Color Inkjet Printer

Epson WF-R5690 series/ Epson WF-R4640 series

Copyright  2014 SEIKO EPSON CORPORATION

CHAPTER 2. DISASSEMBLY / REASSEMBLY

Symbols Used in this Manual

May indicate an operating or maintenance procedure, practice or condition that is necessary to

Revision Date of Issue Description

A August 27, 2014 First Release

2.1 Overview ................................................................................................................................................................. 32

2.3.4.13 Ink System ......................................................................................................................................... 106

3.1 Required Adjustments ........................................................................................................................................... 185

3.2.5 Ink Leak check.............................................................................................................................................. 204

4.1 Overview ............................................................................................................................................................... 222

5.1 Connector Diagram ............................................................................................................................................... 229

1.1.1 Troubleshooting Workflow

 This flowchart is compiled based on the following contents.

Turn on the printer

Yes Printer failure only

*: In case of “Not Trouble Found”, check fatal error code.

Figure 1-1. Troubleshooting Workflow (1)

Scanning cannot be ADF does not

Troubleshooting Troubleshooting Workflow 12

1.1.2 Power-On Sequence

2. Seeking the home position

2-3.The carriage slowly moves the CR lock set position.

2-4.The PF Motor rotates clockwise and releases the CR lock.

2-5.The PF Motor rotates counterclockwise and sets the CR lock.

2-6.The carriage moves to the 80-digit side slowly and confirms it

2-7.The carriage returns to its home position.

2-8.The PF Motor rotates clockwise and releases the CR lock.

3. Switching front ASF drive

Table 1-1. Power-On Sequence

4-2.The PE sensor checks if paper exists, and the PF Motor rotates

5. Low temperature operation sequence

6. Checking waste ink overflow

7. Detecting ink cartridge and initializing ink system

7-2.The Decompress Motor is driven and Diaphragm Pump sucks

7-3.While monitoring the ink end sensor, the Decompress Motor is

7-4.Detects the ink remaining.

7-5.The carriage returns to its home position.

1.1.3 Fatal Error

Table 1-2. Fatal Error List

Table 1-2. Fatal Error List

Table 1-2. Fatal Error List

Table 1-2. Fatal Error List

Table 1-2. Fatal Error List

 Inspection Mode Error List

1.1.4 FAX Troubleshooting

The communication log is not stored under the following conditions:

Table 1-5. FAX Log (2)

Protocol trace Communication pages 0 to 100 Volatile memory

Note *: If a large amount of FIF is received, the recorded command/response may

 FAX Error Codes

Table 1-6. Fax Error Code List

Table 1-6. Fax Error Code List

Table 1-6. Fax Error Code List

Table 1-7. Command/Response Code

Table 1-7. Command/Response Code

1.1.4.2 Error Code/Superficial Phenomenon-Based Troubleshooting

Table 1-8. Troubleshooting Based on the Error Code/Superficial Phenomenon

ADF document mis-feed or Set the documents and again.

Table 1-8. Troubleshooting Based on the Error Code/Superficial Phenomenon