CHUA JU XIN

• IDENTITY CARD : 971111-13-6536

• CONTACT NUMBER : 012-8170130
• joycechua1197@gmail.com

PROFESSIONAL SUMMARY
• Experienced server bringing enthusiasm,
dedication and an exceptional work ethic. Trained in
customer service with knowledge of Asian and Western
cuisine. High energy and outgoing with a dedication to
positive guest relations. High volume dining, customer
service, and cash handling background.
•

HIGHLIGHT
• Work well under pressure
• Exceptional interpersonal skills
• Trained in Liquor, wine, and food service
• Master of sales techniques
• Food ingredients expert
•

• Point of sale (POS) system operation

 • Food safety understanding
• Upbeat, friendly, positive
• Highly responsible and reliable

• EXPERIENCE
• SUPERVISOR STATION ONE BINTANG
MEGAMALL FEBRUARY 2012-DECEMBER 2015
• Train new waiters and floor staff on guest service
expectations, safety procedures, proper food handling, and
restaurants protocols.
• Monitor dining room to ensure optimal guest
experiences.
• Work with individual servers to improve
performance.
• Answer customer inquiries and resolve issues
promptly.
• Schedule wait and floor staff, approve time off,
and rework loads as needed.
•

• BARTENDER AND LEADER MORNING SHIFT AT

CHILLAX CAFÉ ON MARCH 2016- JUN 2017
• Give a good service for customers
• Make beverage recipe as customers order
• Prepare ingredients to make cocktail or other beverage
such as soda, water, sugar, etc
• Provide wine and bottle beer
• Provide snack and other food
 • Arrange the plan bar menu

• HEAD OF BARTENDER THE HUB ON JULY 2017-

SEP 2017
• Stock all beer before shift.
• Set up and stock bar and service wells with cut fruit.
• Move and Set up tables for the shows at night.
• Clean bar, count drawers down and drop cash bags.
• Training the new coming of bartender.
• Organized the bar parts.

• ASSISTANT BAR MANAGER BLACK PEARL ON

2 OCTOBER 2017-31 OCTOBER 2017 (1MONTH PERIOD)
• Quickly mix a variety of simple and complex cocktails.
• Maintain stock levels to prevent shortages of critical items.
• Helping in creating new cocktail recipe.

EDUCATION BACKGROUND
▪ HIGH SCHOOL LEVEL CHUNG HUA MIDDLE SCHOOL