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  • Ameyo Call Report - Recent

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    Andrew Nkhuwa
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    This document contains a call details report listing phone numbers, call outcomes, times and queues for multiple calls. The calls are grouped into different queues including Reception, Retails and Enterprise. Most calls show the customer hung up the phone, but some show the system played media. The report provides call tracking data for quality monitoring and analysis purposes.

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    This document contains a call details report listing phone numbers, call outcomes, times and queues for multiple calls. The calls are grouped into different queues including Reception, Retails and Enterprise. Most calls show the customer hung up the phone, but some show the system played media. The report provides call tracking data for quality monitoring and analysis purposes.

    Copyright:

    © All Rights Reserved
    Download as XLSX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as xlsx, pdf, or txt
    7 views3 pages

    Ameyo Call Report - Recent

    Uploaded by

    Andrew Nkhuwa
    This document contains a call details report listing phone numbers, call outcomes, times and queues for multiple calls. The calls are grouped into different queues including Reception, Retails and Enterprise. Most calls show the customer hung up the phone, but some show the system played media. The report provides call tracking data for quality monitoring and analysis purposes.

    Copyright:

    © All Rights Reserved
    Download as XLSX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as xlsx, pdf, or txt
    of 3

    Phone Answered/Hungup Call Time Queue Name

    211250833 CUSTOMER_HANGUP_PHONE 11/24/17 4:06 PM Reception_queue


    955774300 CUSTOMER_HANGUP_PHONE 11/25/17 10:34 AM Reception_queue
    977621933 CUSTOMER_HANGUP_PHONE 11/25/17 11:12 AM Reception_queue
    977825147 SYSTEM_MEDIA 11/26/17 9:04 AM Reception_queue
    974567744 SYSTEM_MEDIA 11/25/17 1:09 PM Reception_queue
    977497911 CUSTOMER_HANGUP_PHONE 11/26/17 8:17 AM Reception_queue
    977200485 CUSTOMER_HANGUP_PHONE 11/26/17 2:32 PM Reception_queue
    Reception_queue

    979116438 CUSTOMER_HANGUP_PHONE 11/24/17 5:00 PM Retails_queue


    979887799 CUSTOMER_HANGUP_PHONE 11/25/17 9:19 AM Retails_queue
    211250833 CUSTOMER_HANGUP_PHONE 11/25/17 12:39 PM Retails_queue
    976989615 CUSTOMER_HANGUP_PHONE 11/25/17 1:07 PM Retails_queue
    974567744 SYSTEM_MEDIA 11/25/17 3:06 PM Retails_queue
    978070847 AGENT_HANGUP_PHONE 11/26/17 9:54 AM Retails_queue
    950985501 CUSTOMER_HANGUP_PHONE 11/27/17 7:10 AM Retails_queue

    955774300 CUSTOMER_HANGUP_PHONE 11/25/17 10:14 AM Enterprise_queue


    977621933 CUSTOMER_HANGUP_PHONE 11/25/17 11:08 AM Enterprise_queue
    977240064 SYSTEM_MEDIA 11/25/17 12:13 PM Enterprise_queue
    977825147 SYSTEM_MEDIA 11/26/17 9:05 AM Enterprise_queue
    971103513 CUSTOMER_HANGUP_PHONE 11/26/17 10:59 AM Enterprise_queue
    977200485 CUSTOMER_HANGUP_PHONE 11/26/17 2:33 PM Enterprise_queue
    Enterprise_queue
    Hangup Details Check Box

    ACD Call Details Report
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    Comments

    Call Details Report

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