Grow revenue profitability

Grow revenue profitably -Meet AOP Plan (Opex)

 Goal Details
Target/Achievement BC has Gross Margin of 12% and this needs to be
Level maintained .
Min 11% Target 12% Max14%
Q1 Comments by 1. 1 E1s Surrendered of TTSL NLD with BSNL Agra.
Employee Opex Saving 55000 INR
2. 1E1s Surrendered of TTSL NLD with BSNL
Shahranpur.
Opex Saving 55000 INR
3. 10 E1s cellone UPW Local surrendered.
Opex Saving --40000 INR
4. 15 E1s surrendered with Aircel ICR
5. Laptop Vendor Changed-- 2.36Lacs approx on
previous cost for 3
months
6. 5 mobility vehicles surrendered Apr'17 onward - Rs
1.57 Lac
Q2 Comments by 1. 3 BSC switched off (Rdurapur, Badaun, Agra).
Employee 2. 1 E1 BSNL Dehradun Surrenderd Opex Saving
10000 INR.
3. 40 E1s surrendered with other operators (Aircel,
Vodafone, Rcom etc).
4. 02 STM surrendered with NGN after making live SIP
Connectivity.
5. Location Hygiene performed of Meerut and Agra
Location, all unused cables e.g. optical, electrical
removed from switch locations.
6. 08 E1s added with Aircel ICR.
Q3 Comments by 1.New twin circle connectivity (UPW-UPE) for Jio of 3
Employee E1s.
2. New SIP connectivity between MSS02AGR and ZTE
NGN made live after RA Clearance, due to this few E1s
made free in MGW21AGR for further optimization.
3. 4 STM made free from MGWs & 1 STM made free
from NGN MGW for further optimization.

4. SIP connectivity made live from MSS03 to NGN

(Del), which help to get free TDM E1s within MGW to
be used further.
5. TDM Connectivity made live from HGMSC to NGN
 (Del ) as one of the NGN MSC made switched off.
6. BICC connectivity made live between UGMSC &
MSS03 to shift traffic from TDM to IP connectivity.
7. Airtel ICR physical connectivity made with 22 STMs
for handling of voice traffic.
8. Airtel ICR physical connectivity made with 4 Gb WB
for handling of Data traffic.
9. NPI & RA Clearance for Airtel ICR connectivity
performed prior to live.
10. Airtel ICR launched first among all circle (PAN
India) within scheduled time and flawlessly.
Sync issue resolved from all core node supported to
reduce DAC value.
11. Secured 100 points in code analysis audit of GSM
& CDMA Nodes.
12. Secured 98.5 Points in code analysis audit for WLN
nodes.
13. Term cell audit data preparation and collection from
different stakeholders within time frame.
14. Dot Security Audit data has been submitted with
TTL governance.
15. (Aircel -49 E1s, Rcom- 277 E1s ) E1s surrendered
to release BW.
16. 59 E1s surrendered with Agra BSNL & Cell one.
17. Flawless operations & maintenance of all core
nodes.
18. Covered fixed line knowledge as assigned to cater
specifically of PRI and Centrex.
Q4 Comments by 1. Provisioning performed of 8 E1s between TTL ( NLD
Employee & ILD) & RCom
for TATA outgoing.
2. Augmentation performed of 8 E1s between TTL ILD
& Rcom for Rcom
Outgoing.
3. 58 E1 BSNL/ Cell one surrendered ( Opex Saving –
50 *
4000=20,0000, 8* 10000=80,000 INR)
4. New POI completed with Rcom Fixed line.
5. 1 STM surrendered with Vodafone UPW.
Weightage 10.0%
Q1 Comments Agreed with appraise, Adivse him to keep record of all
by Manager savings done for the customer.
TCTSL circle wise Opax saving bifurcation is not yet
released.
Q2 Comments Agreed with appraise
by Manager
Q3 Comments
by Manager
Q4 Comments
by Manager
Become the SQ of Telecom
Deliver Customer Services:
Delivering SOW, SLA/KPIs to customers

 Goal Details
Target/Achievement Rollout nos -5%, 90% of KPI month on month -15% ,
Level TTL opex - 10%, Regulatory Compliances - 10%
KPI min90% Target 92% Max 95%
Q1 Comments by 90% of KPI month on month---98%
Employee
Q2 Comments by 97% as per R&P calculation.
Employee
Q3 Comments by 90% of KPI month on month--- 105%
Employee
Q4 Comments by Above 90%
Employee
Weightage 40.0%
Q1 Comments Appraise has done good job by maintaining 100 % up time
by Manager for core network.
Q2 Comments Agreed with appraise
by Manager
Q3 Comments
by Manager
Q4 Comments
by Manager
Become the SQ of Telecom
Customer Loyalty

 Goal Details
Target/Achievement Retain same score of FY 16-81% on overall
Level satisfaction
Min 80 Retain same score of FY 16 -81 Max82
Q1 Comments by it's an annual KPI, can't be shared quarterly.
Employee
Q2 Comments by it's an annual KPI, can't be shared quarterly.
Employee
Q3 Comments by it's an annual KPI, can't be shared quarterly.
Employee
Q4 Comments by it's an annual KPI, can't be shared quarterly.
Employee
Weightage 10.0%
Q1 Comments Customer loyalty score will be released at the end of
by Manager financial year.
Q2 Comments ok
by Manager
Q3 Comments
by Manager
Q4 Comments
by Manager
Become the SQ of Telecom
Support Rollout of new sites & augmentation .Also provide timely inputs to TTL
planning team for Switch & POI Augumentation

% of Timely completion As per AOP nos.

 Goal Details
Target/Achievement To be achieved as per TTL SOW
Level
Q1 Comments by 1. Rjio Local POI (14 E1s) made live.
Employee 2. Touchtel POI (Airtel Fix -4E1s ) made live.
3. 15 PRIs delivered from wireline.
4. Ciphering A5/3 enabled in MSS01.
Q2 Comments by 1. 01 STM Surrendered with Telenor from Agra
Employee 2. IDEA Connectivity shifted from Agra to Meerut
3. TCSMs distribution managed to maintained TG
utilization.
4. 02 New PRI added with Fixed Line.
5. Unused E1s Removed from Mux.
6. Electrical E1s converted to optical E1 using Mux.
Q3 Comments by 1.New twin circle connectivity (UPW-UPE) for Jio of 3
Employee E1s.
2. New SIP connectivity between MSS02AGR and ZTE
NGN made live after RA Clearance, due to this few E1s
 made free in MGW21AGR for further optimization.
3. 4 STM made free from MGWs & 1 STM made free
from NGN MGW for further optimization.

4. SIP connectivity made live from MSS03 to NGN

(Del), which help to get free TDM E1s within MGW to
be used further.
5. TDM Connectivity made live from HGMSC to NGN
(Del ) as one of the NGN MSC made switched off.
6. BICC connectivity made live between UGMSC &
MSS03 to shift traffic from TDM to IP connectivity.
7. Airtel ICR physical connectivity made with 22 STMs
for handling of voice traffic.
8. Airtel ICR physical connectivity made with 4 Gb WB
for handling of Data traffic.
9. NPI & RA Clearance for Airtel ICR connectivity
performed prior to live.
10. Airtel ICR launched first among all circle (PAN
India) within scheduled time and flawlessly.
Sync issue resolved from all core node supported to
reduce DAC value.
11. Secured 100 points in code analysis audit of GSM
& CDMA Nodes.
12. Secured 98.5 Points in code analysis audit for WLN
nodes.
13. Term cell audit data preparation and collection from
different stakeholders within time frame.
14. Dot Security Audit data has been submitted with
TTL governance.
15. (Aircel -49 E1s, Rcom- 277 E1s ) E1s surrendered
to release BW.
16. 59 E1s surrendered with Agra BSNL & Cell one.
17. Flawless operations & maintenance of all core
nodes.
18. Covered fixed line knowledge as assigned to cater
specifically of PRI and Centrex.
Q4 Comments by 1. Agra MSS made shutdown after proper backup and
Employee power off.
2. Agra MGW made shutdown after proper backup and
power off.
3. Bareilly MSS made shutdown after proper backup
and power off.
4. Bareilly MGW made shutdown after proper backup
and power off.
5. Term Cell Audit Performed hassle free.
6. Flawless operations & maintenance of all core
nodes.
7. Announcements loading in all MGWs.
8. Airtel MSRN Range configuration in NGN.
 9. Quarterly Redundancy test performed for all nodes
of UPW circle.
10. Life Line testing performed of Ericsson MSC &
Ericsson GMSC.
11. EMB issue resolved of Agra MSS02AGR.
12. VA Testing performed of all MGWs, MSSs,
HGMSC, HUGMSC
&HMGWs.
13. MXUs issue resolved in Agra MGWs & Meerut
MGWs.
14. STU issue resolved in Meerut MSS01MRT.
15. TDM unit ( NIWU ) issue resolved of Bareilly
MGWs.
16. Charging unit issue resolved of MSS02AGR.
17. Provisioning performed of 8 E1s between TTL (
NLD & ILD) & RCom
for TATA outgoing.
18. Augmentation performed of 8 E1s between TTL ILD
& Rcom for Rcom
Outgoing.
19. 58 E1 BSNL/ Cell one surrendered ( Opex Saving –
50 *
4000=20,0000, 8* 10000=80,000 INR)
20. New POI completed with Rcom Fixed line.
Weightage 10.0%
Q1 Comments Agreed with appraise.
by Manager
Q2 Comments Agreed with appraise.
by Manager
Q3 Comments
by Manager
Q4 Comments
by Manager
Process Improvement/ Innovation
To maintain PM schedule & BACKUPs for MSC/GMSC/MGW .Updation of SMP portal
with Zero Error, Audit scores related to core network process.

Within Timelines of TTL SOW /Audits as per occurrence in FY

 Goal Details
Target/Achievement Timely submission & compliance of PM reports Timely
Level Updation of SMP database with Zero Error //Audits as
per occurrence in FY
Q1 Comments by 1. Backup processes complied as per schedule (Daily,
Employee Weekly, Monthly).
2. Preventive maintenance carried out as per schedule
(Daily, Weekly, Monthly, Quarterly, Half-yearly) for all
core nodes (NSN, Huawei, Ericsson, ZTE core nodes).
Q2 Comments by 1. Backup processes complied as per schedule (Daily,
Employee Weekly, Monthly).
2. Preventive maintenance carried out as per schedule
(Daily, Weekly, Monthly, Quarterly, Half-yearly) for all
core nodes (NSN, Huawei, Ericsson, ZTE core nodes).
Q3 Comments by 1. Backup processes complied as per schedule (Daily,
Employee Weekly, Monthly).
2. Preventive maintenance carried out as per schedule
(Daily, Weekly, Monthly, Quarterly, Half-yearly) for all
core nodes (NSN, Huawei, Ericsson, ZTE core nodes).
Q4 Comments by 1. Backup processes complied as per schedule (Daily,
Employee Weekly, Monthly).
2. Preventive maintenance carried out as per schedule
(Daily, Weekly, Monthly, Quarterly, Half-yearly) for all
core nodes (NSN, Huawei, Ericsson, ZTE core nodes).
Weightage 10.0%
Q1 Comments Agreed with appraise, complying with all back up practises.
by Manager
Q2 Comments Agreed with appraise
by Manager
Q3 Comments
by Manager
Q4 Comments
by Manager
People Development/ Behavioral
Employee Satisfaction

 Goal Details
Target/Achievement Target retain same score as last year -92%
Level min 91% target 92% max 93%
Q1 Comments by It's an annual KPI, so can't score it quarterly.
Employee
Q2 Comments by It's an annual KPI, so can't score it quarterly.
Employee
Q3 Comments by It's an annual KPI, so can't score it quarterly.
Employee
Q4 Comments by It's an annual KPI, so can't score it quarterly.
Employee
Weightage 10.0%
Q1 Comments Score will be available at the year end ..
by Manager
Q2 Comments Agreed with appraise
by Manager
Q3 Comments
by Manager
Q4 Comments
by Manager
People Development/ Behavioral
Trainings

2Mandays /team member

 Goal Details
Target/Achievement Switch Lead needs to achieve two trainings /mandays
Level for himself and also train Asscoiate team member for
planning and Optimisation tools .Also Safety related
activites
Q1 Comments by Planned for next quarter
Employee
Q2 Comments by Planned for next quarter as remained busy in many
Employee audits eg- B Number audit.
Q3 Comments by Applied for PMP certification...
Employee
Q4 Comments by Agile Scrum Master Certification completed and
Employee secured 75% marks.
Weightage 10.0%
Q1 Comments Agreed with appraise.
by Manager
Q2 Comments ok
by Manager
Q3 Comments
by Manager
 Q4 Comments
by Manager
Update on previous coaching conversation(s)
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Hi, All discussed targets achieved successfully.

Challenges
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Hi, I have applied to be a part of PMP (Project Management Plan) Course, though couldn't receive any
output from concern. It may be good for my professional growth as well organizations assigned goals.

Achievements
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Hi,

Properly explained voice of customer was articulate in form of KPIs to be achieved.

Coaching Conversations
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about?*
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Hi,

I wish to be a part of next level training & academia driven by organization for future growth especially in software field along with Teleco