Justin Beauvais

4716 W. Annette Cir. (602) 476-9403

Glendale AZ, 85308 Jbeauva3@asu.edu

4/20/2018

Mr. John Doe

Principal
Moon Valley High School
3625 W. Cactus Rd.

Dear Mr. Doe,

The world of education has changed! No longer are we just throwing information at the
students, hoping that something sticks. The teacher is a high capacity role, forcing them
to wear many hats. That is my expertise, I wear many hats, and I wear them well. I am
new to teaching, however I have a massive amount of passion, that will help me advocate
for the students. I look forward to meeting with you, and I am excited for the potential of
us working together.

Sincerely,

Justin Beauvais
Education

2016-Present Arizona State University Tempe, Arizona

I have spent the last several months working towards fulfilling my major long term goal
of being a teacher, by pursuing a bachelors degree in Secondary Education. I currently
have a 3.6 GPA at Arizona State while also coaching youth football for my sons football
teams. I am pur
2013-2016 Paradise Valley C.C Phoenix, Arizona
I spent just over two years at Paradise Valley Community College where I earned a 3.1
GPA and earned an associates degree in Arts that will be certified at graduation in May of
2017.

2001-2004 Moon Valley High School Phoenix, Arizona

High School Diploma
I graduated high school with a 3.2 GPA, while competing on highly competitive athletic
programs including wrestling and football.

Professional
12/2012-04/2013 State Farm Gilbert, Arizona
Quote and Bind Specialist
My Duties at State Farm included taking inbound calls and answering questions, as well
as providing quotes to our potential customers. It was a heavy sales environment, so I
was also responsible for sending out mailers, emails and thank you letters to the potential
and actual clients. I was also required to stick to the guidelines of our handle time and
after call as well as other criteria.

10/2011-10/2012 21st Century/Farmers Insurance Phoenix, Arizona

Sr. Insurance Sales Representative

My responsibilities included answer over 120 inbound calls per day. On every call
I was responsible for determining their specific needs for Auto insurance then closing the
sale to ensure I helped create revenue for my company. I was also in charge of
communicating the stats to my team, as well as I spoke for my teams needs to our
superiors.

05/2010-10/2011 Wells Fargo Phoenix, Arizona

Phone Banking Specialist

My role as a Phone Banking Specialist at Wells Fargo was to take inbound phone calls in
a high volume call center. I had to meet the needs of our clients, by resolving the problem
they called about. Once the clients’ needs were met we would then look for additional
products that are offered that would benefit the client. It was an intense sales environment,
where we would need to overcome multiple rebuttal’s while trying to get the sale. We
were also responsible for meeting a variety of statistical requirements, which would then
make us eligible to receive additional incentive.
 08/2008 – 12/2009 American Express Phoenix, Arizona
Merchant Services Customer Care Professional

My duties as a Customer Care Professional were to provide extraordinary customer

service in a fast paced inbound call center environment. Every day I take
several calls, and assist our merchants with making bank changes and or other
changes to their accounts. Also, I answer any and all questions the merchant
would have pertaining to their account or their merchant agreement with American
Express. I also have a team role of assisting my supervisor to ensure all of our
daily supplies are distributed throughout my team. I regularly email updates to
my peers to ensure that they are aware of any changes in procedures.

12/2006 - 08/2008 LeCar Transport Phoenix, Arizona

Dispatcher
Some of my duties included calling our current and former customers and
scheduling appointments for them to receive our services. Also I would be in
contact with our drivers and designate the pick-up and delivery times and
places.

11/2005 - 12/2006 Go Daddy Software Scottsdale, Arizona

Sales and Support Representative

My duties were to provide technical support and to answer the questions of our
current and potential customers. Also upon reviewing their account it was my
responsibility to offer additional products that would improve their online
business and web presence. I was also promoted to our specialty sales team where
I would call current customers and discuss ways to improve their business.

11/2004 - 11/2005 Etelecare Global Solutions Phoenix, Arizona

Customer Service Representative
My responsibilities included, providing technical support for wireless customers
in a high volume inbound call center, while navigating through up to seven
different computer systems, all while maintaining a positive and professional
attitude. I would provide floor support while supervisors are busy, coach my
peers, and run reports/provide the stats regarding the teams’ daily & weekly
performance. I was also selected to help coordinate events in our employee
recognition committee.