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  • Level 2 Level 3: QFD/Advanced Quality Planning Quick Reference Guide Quality Function Deployment

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    Mark Antony
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    This document provides a summary of Quality Function Deployment (QFD). It explains that QFD is a matrix method used to translate customer wants and needs into design features, and then into process steps. This ensures that customers remain the primary focus of design, development, and production. The document then outlines the typical 9 steps of a QFD process, from market research to deployment of control plans and instructions on the work floor.

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    ref

    Original Title

    QFDrefcard

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    This document provides a summary of Quality Function Deployment (QFD). It explains that QFD is a matrix method used to translate customer wants and needs into design features, and then into process steps. This ensures that customers remain the primary focus of design, development, and production. The document then outlines the typical 9 steps of a QFD process, from market research to deployment of control plans and instructions on the work floor.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pdf or txt
    24 views2 pages

    Level 2 Level 3: QFD/Advanced Quality Planning Quick Reference Guide Quality Function Deployment

    Uploaded by

    Mark Antony
    This document provides a summary of Quality Function Deployment (QFD). It explains that QFD is a matrix method used to translate customer wants and needs into design features, and then into process steps. This ensures that customers remain the primary focus of design, development, and production. The document then outlines the typical 9 steps of a QFD process, from market research to deployment of control plans and instructions on the work floor.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
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    of 2

    For QFD Design 4.

    0
    QFD/Advanced Quality Planning Quick Reference Guide Software

    Quality Function Deployment


    HOW (248) 280 - 4800
    SPECIFICATIONS What Is QFD ? A Matrix Method to translate customer wants/desires into design features www.quality-one.com
    WHAT

    and eventually into process steps to ensure (poke yoke) customers are always the primary focus
    LEVEL in the design/process development and deployment.
    1 KANO MODEL OF QUALITY
    Completely
    Satisfied

    SYSTEM / PARTS / DIMENSIONS


    Did Not Fully
    Achieve Achieved

    WHATS
    LEVEL PROCESS
    OPERATIONS Completely

    • Warranty
    2 Dissatisfied

    CHARACTERISTICS
    • History

    OVER
    • Excitement
    • Market Research LEVEL
    3

    LEGEND

    Strong DFMEA
    RISK / DANGER PFMEA
    SEVERITY

    Medium CRITICALITY
    Small
    OCCURRENCE
    PROCESS CHARACTERISTICS / PARAMETERS

    QFD STEPS
    OPERATIONS
    PROCESS

    1. Market Research (WHATS)


    LEVEL • Excitement
    4 • Performance
    • Basic
    2. Importance Rating
    3. Specifications

    4. Systems / Concepts / Parts / Dimensions


    5. (FMEA) Characteristics (HOW – LEVEL 2)
    6. Control Strategies (WHATS – LEVEL 3)
    7. Process Parameters Correlation (LEVEL 4)
    8. Control Plan Methodology
    PROCESS CONTROL PLAN 9. Operator / Work Floor Deployment (instructions)

    INSTRUCTIONS
    And
    VISUAL AIDS

    Original: 03/06/01
    Pdcqa/data/gangeli/trainingmaterials/qfd/pocketcards

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