Natasha Pereira

1449 Skyview St. Oshawa L1K 2N7 | (905) 442 - 1331 | natasha.pereira2@dcmail.ca

Education
911 Emergency & Call Centre Communications | Graduated April 2017
Durham College, Oshawa, ON

- Cumulated a WPM of 60
- Studied Computer/Keyboarding skills, Call Centre Career Strategies, Customer Service
Representation, and Emergency Management
- Earned certifications in APCO Public Safe Telecommunicator, Fire, Police and EMS Dispatch

Office Administration in Health Services | September 2017 – 2019

Durham College, Whibty, ON

- Studied Technology and Office Procedures, Business Writing, and Administrative Finance
- Advanced knowledge in Microsoft Office (Word, Excel, Powerpoint, and Access)

Skills & Abilities

- Well versed in Microsoft Office (Excel, Access, Power Point, and Word)
- Able to work under pressure and adapt
- Flexible and detail-oriented
- Efficient and able to manage time

Experience
Cashier/Frontend - Sobeys, Oshawa, ON January 2015– Present

- Making sure money is handled properly and carefully.

- Responsible for taking money on the form of cash, debit or credit in exchange for food and provide
change if it is required.
- Responsible for scanning in all the items quickly, answering any and all questions a customer may
have about a certain product and helping a customer in any way that I could.

Cooperative Placement
Concentrix Emergency Department, Oshawa, ON March 27th – April 14th 2017

- Listened in on emergency calls

- Took part in training sessions
- Ran through potential emergency calls as practicals and saw how calls are marked.

Elementary School Secretary at St. John Bosco C. E. S, Oshawa, On February 2014 – June 2014

- Answered phone calls and kept the office and supply room organized
- Made photocopies of all monthly newsletters, made faxes, and helped design monthly newsletters
- Helped set up and run any fundraisers, helped run milk orders and pizza days.