Professional Documents
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The E.S shell simplifies the process of creating a knowledge base. It is the shell that
actually processes the information entered by a user relates it to the concepts contained in
the knowledge base and provides an assessment or solution for a particular problem. Thus
E.S shell provides a layer between the user interface and the computer O.S to manage the
input and output of the data. It also manipulates the information provided by the user in
conjunction with the knowledge base to arrive at a particular conclusion.
Define the process to be diagrammed. Write its title at the top of the work
surface.
Discuss and decide on the boundaries of your process: Where or when does
the process start? Where or when does it end? Discuss and decide on the
level of detail to be included in the diagram.
Brainstorm the activities that take place. Write each on a card or sticky note.
Sequence is not important at this point, although thinking in sequence may
help people remember all the steps.
Arrange the activities in proper sequence.
When all activities are included and everyone agrees that the sequence is
correct, draw arrows to show the flow of the process.
Review the flowchart with others involved in the process (workers,
supervisors, suppliers, customers) to see if they agree that the process is
drawn accurately.
Decision table