COURTNEY MALA

9900 China Spring Rd. Apt. 1107

Waco, Texas 76708
Cell: 254-366-9008
courtneymala18@gmail.com

SUMMARY
I am a very friendly, hardworking, and loyal individual. I feel like a job isn't complete until it is done above and beyond. I
am a quick learner and like to challenge myself. I get along and work well with others and I work just as well by myself. I
am looking for a position for a position where I can excel and develop while giving my best to my employer.

SKILLS
Sales expertise Verbal/written communication
Active listening Detail-oriented
Team player mentality Strong communication skills
Flexible schedule Accurate money handling

EXPERIENCE
FEDEX EXPRESS
Fort Worth, TX 01/2017 to 03/2017
Package Handler
Physical
Unloadingloading of packages
and sorting of packages by hand, including lifting, pushing, pulling, carrying, and placing packages in an

efficient and safe manner

Handled goods and documents in a busy warehouse setting
Communicate efficiently with coworkers and supervisors
Loading heavy packages on and off of the conveyor belt
Drive packages to designated areas in the warehouse

THE HOME DEPOT

Waco, Tx 08/2016 to 10/2016
Appliance Sales Specialist
Provide customer service including directing customers to products, answering questions about goods, and assisting in

purchases
Stocked shelves
Changed prices on appliances
Clean department
Communicate with customers about Home Depot Credit Cards
Move appliances to designated areas
Assist customers in other departments
ACADEMY SPORTS AND OUTDOORS
Waco, Tx 10/2015 to 02/2016
Footwear Sales Associate/Freight Crew
Unload merchandise from trucks
Place merchandise on racks and shelves
Remove trash and debris from sales floor
Perform housekeeping duties
Provide prompt and friendly customer service
Drive sales through customer service skills, sales techniques, and store knowledge
Zone footwear merchandise
Perform other duties requested by supervisor
JOES CRAB SHACK
Arlington, Tx 03/2015 to 09/2015
Hostess
Answer all phone calls
Greet Customers
Create a great first and last impression on the customers
Have vivid knowledge about all food and retail items offered
Assist in keeping restaurant clean
Assist servers
Fold and organize retail
Operate POS terminals
FOX HEAD INC
Grand Prairie, TX
Brand Expert 10/2014 to 07/2015
Have vivid knowledge of all retail items in store
Work on POS terminals
Maintain a clean store
Sale merchandise

LIDS
Grand Prairie, Tx
Sales Associate 08/2014 to 02/2015
Customer service such as assisting in sales, ordering a particular item, handling cash transactions
Keeping the sales floor clean
Reorganize hats
Keep up with price changes
Use the embroidery machine efficiently and effectively

EDUCATION AND TRAINING

BACHELOR OF SCIENCE: PSYCHOLOGY 2019
Tarleton State University - Waco, Waco, TX, United States
Bachelor of Science in Psychology with a minor in Sociology
ASSOCIATE OF ARTS: ARTS 2017
McLennan Community College, Waco, Tx, United States
HIGH SCHOOL DIPLOMA: HIGH SCHOOL DIPLOMA 2014
Arlington High School, Arlington, Tx, United States

ACTIVITIES AND HONORS

Softball
I love playing softball. It is fun and challenging. In softball, you learn to work as a team and to get along with others or the
job won't get done. I was on JV for 2 years then moved up to varsity for the last 2 yeas of my high school career.
Choir
I also love to sing. I was in choir for 5 years total. The first 2 years, I was in choir at Gunn Jr. High school where I was in
the 7th and 8th grade Women's Choir, 8th grade Men and Women's choir, and 8th grade Show Choir. The other 3 years, I
was in Women's JV Choir, JV Show Choir, Varsity Women's Choir, and Colt Chorale which is the best 24 students out of the
whole choir. I got there through hard work and dedication. I had to constantly challenge myself to become so high in the
choir.
Community Service:
Mission Arlington
I delivered bikes to kids that wouldn't have a Christmas present to wake up to. Doing this and seeing their faces when we
showed up with a bike was ery fulfilling. Not only have I delivered bikes to kids who will not have a Christmas, but I have
also worked in the food bank packing and handing food out to people who need it to feed their families. I could not be
happier that I helped people get food for their families.