Questionnaire

Name - _____________________________________

Occupation- __________________________________

Q. On which bank you depend for your regular transaction?

a) BOB
b) ICICI Bank
c) HDFC Bank
d) Other Bank, Specify (_____________)

Q. Are you aware of products & services provided by BOB?

a) YES
b) NO

Q. If yes are you aware of the advance products (Loan segments) of BOB?
a) YES
b) NO

Q. Which bank you prefer for taking loans?

a) BOB
b) ICICI Bank
c) HDFC Bank
d) Other Bank, Specify (_____________)
Q. If you prefer BOB for taking loan than what influence you to take Loan from
BOB?
_____________________________________________________________
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
_______________________________.

Q. Which loan product of BOB you have used?

a) Home Loan
b) Education Loan
c) Car Loan
d) Personal Loan
e) Other Loans, Specify ( ______________ )

Q. What do you feel about the services providing by BOB in advance product?
a) Bad
b) Satisfactory
c) Good
d) Excellent

Q. Which features you like most in Loan segments of BOB?

a) Less paper work
b) Attractive interest rate
c) Transparency
d) Simple & fast processing
e) Flexibility to choose an EMI base loan or an overdraft
f) Longer tenure lone for ease of repayment
g) Specially design product for self employed
 h) Any other feature, specify ( _____________ )

Q. Any suggestion you want to give for the betterment of BOB advance product.

___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
_______________________________.

THANK YOU