Kassady A.

Kunst
4089 Haines Road
Hermantown, MN 55811

Phone: 218.341.8396 kassi_anne@aol.com

I am a recent Health Unit Coordinator graduate with excellent customer service experience
and extensive computer skills. I am interested in applying my skills to the healthcare field.

COMPUTER AND ANALYTICAL SKILLS

 Developed significant Microsoft Word, Excel, PowerPoint, Access, and Windows skills
through software specific courses at Lake Superior College.
 Ability to analyze medical records and use medical terminology training to ensure they
are logical and understandable.
 Accurately key at 45 words per minute on the alpha keyboard and 12000 KSPH on the
numeric keypad.

COMMUNICATION AND SOCIAL SKILLS

 Excellent interpersonal communication capabilities developed through years of customer
service experience.
 Well-versed in greeting and interacting with patients and relatives to accurately gather
information and keep patients informed.
 Able to work in a fast-paced and stressful environment with diverse groups of people.

ORGANIZATIONAL AND MULTITASKING SKILLS

 Highly skilled at answering and screening telephone calls, taking messages, and
providing necessary information in a professional and courteous manner.
 Ability to operate a multi-line phone system and accomplish computer tasks
simultaneously.
 Able to prioritize tasks and accomplish them based on level of importance and
immediacy.

EDUCATION
Certificate: Health Unit Coordinator
Lake Superior College, May 2018
Major: Medical Receptionist
Lake Superior College, 2014-present
GPA: 3.37

PROFESSIONAL EXPERIENCE
July 2015-January 2016, Kohls Department Store, Customer Service Representative, Duluth.
August 2011-May 2013, Shopko, Sales Floor Representative, Duluth.
August 2010-December 2010, Falks Kenwood Pharmacy, Cashier, Duluth.
January 2008-Present, Becky’s Daycare, Sub/Helper, Duluth.
May 2007-May 2016, United States Postal Service, Annual Volunteer, Duluth.