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  • Ivy Sorvillo: Copperwood Tavern, Arlington, VA-Head Hostess

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    Ivy Sorvillo is a student at UCCS studying organizational and strategic communications with years of experience in customer service. She has excellent interpersonal skills and can maintain a positive attitude. Her skills include being honest, punctual, and proficient in customer service. She has retail experience as a head hostess and cashier with duties such as greeting customers, operating cash registers, and cleaning. She is currently pursuing an associate's degree in communication from Estrella Mountain Community College and a degree in organizational and strategic communication from UCCS.

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    Ivy Sorvillo is a student at UCCS studying organizational and strategic communications with years of experience in customer service. She has excellent interpersonal skills and can maintain a positive attitude. Her skills include being honest, punctual, and proficient in customer service. She has retail experience as a head hostess and cashier with duties such as greeting customers, operating cash registers, and cleaning. She is currently pursuing an associate's degree in communication from Estrella Mountain Community College and a degree in organizational and strategic communication from UCCS.

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    48 views1 page

    Ivy Sorvillo: Copperwood Tavern, Arlington, VA-Head Hostess

    Uploaded by

    api-406708530
    Ivy Sorvillo is a student at UCCS studying organizational and strategic communications with years of experience in customer service. She has excellent interpersonal skills and can maintain a positive attitude. Her skills include being honest, punctual, and proficient in customer service. She has retail experience as a head hostess and cashier with duties such as greeting customers, operating cash registers, and cleaning. She is currently pursuing an associate's degree in communication from Estrella Mountain Community College and a degree in organizational and strategic communication from UCCS.

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    of 1

    Ivy Sorvillo

    132 Fisher Circle, Colorado Springs, CO 80930 | Cell: (703)798-9701 | ivysorvillo@gmail.com

    Profession Summary
    I am currently a student at UCCS, studying organizational and strategic communications. I have years of experience in
    customer service and have excellent interpersonal communication skills. I am friendly and can maintain a positive
    attitude.

    Skills
    ● Able to keep a clean and sanitary work
    ● Honest, trustworthy and punctual station
    ● Neat and clean in appearance ● Energetic, friendly and enthusiastic
    ● Personable and affable
    ● General knowledge of computer
    ● Retail sale experience software
    ● Service-oriented team player ● Proficient customer service
    ● Strong time management skills ● On time and reliable
    ● Strong client-interaction skills ● Works well as part of a team
    ● Weekend availability

    Work History
    10/2013- 06/2015
    Copperwood Tavern, Arlington, VA- Head Hostess
    ● Answered telephone calls and responded to inquiries
    ● Greeted each customer with friendly attitude
    ● Assigned patrons to tables suitable for their needs and according to rotation
    ● Set dining tables according to type of event and service standards
    ● Cleaned and organized eating, service and kitchen areas

    09/2015 - 01/2016
    Ulta Beauty, San Angelo, TX- Cashier Customer Service
    ● Operated a cash register for cash, check and credit card transactions
    ● Cleaned and organized the store, including the checkout desk and displays
    ● Alerted customers to upcoming sales, events and promotions
    ● Welcomed customers to the store and helped them locate items

    Education
    Associate of Arts: Communication, 2017
    Estrella Mountain Community College- Avondale, AZ
    Organizational and Strategic Communication, current-2019
    University of Colorado Colorado Springs - Colorado Springs, CO

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