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Organizational Behavior and Human Decision Processes 123 (2014) 79–89

Contents lists available at ScienceDirect

Organizational Behavior and Human Decision Processes


journal homepage: www.elsevier.com/locate/obhdp

The dark side of consecutive high performance goals: Linking goal


setting, depletion, and unethical behavior
David T. Welsh a,⇑, Lisa D. Ordóñez b,1
a
The University of Washington, Michael G. Foster School of Business, 574 Paccar Hall, Seattle, WA 98195-3226, United States
b
The University of Arizona, The Eller College of Management, 405 McClelland Hall, Tucson, AZ 85721-0108, United States

a r t i c l e i n f o a b s t r a c t

Article history: Over 40 years of research on the effects of goal setting has demonstrated that high goals can increase per-
Received 23 June 2012 formance by motivating people, directing their attention to a target, and increasing their persistence
Accepted 31 July 2013 (Locke & Latham, 2002). However, recent research has introduced a dark side of goal setting by linking
high performance goals to unethical behavior (e.g., Schweitzer, Ordóñez, & Douma, 2004). In this paper,
Accepted by: Maureen Ambrose,
Scott Reynolds and Marshall Schminke
we integrate self-regulatory resource theories with behavioral ethics research exploring the dark side of
goal setting to suggest that the very mechanisms through which goals are theorized to increase perfor-
mance can lead to unethical behavior by depleting self-regulatory resources across consecutive goal peri-
Keywords:
Behavioral ethics
ods. Results of a laboratory experiment utilizing high, low, increasing, decreasing, and ‘‘do your best’’ goal
Unethical behavior structures across multiple rounds provide evidence that depletion mediates the relationship between
Goal setting goal structures and unethical behavior, and that this effect is moderated by the number of consecutive
Self-regulation goals assigned.
Depletion Ó 2013 Elsevier Inc. All rights reserved.

Introduction behavioral ethics research on the dark side of goal setting by


exploring the impact of various goal structures on unethical behav-
A growing body of research suggests that there is a dark side to ior over time. We provide a novel perspective by linking self-regu-
the widely used practice of organizational goal setting (e.g., Barsky, latory resource theories with the mechanisms underlying the
2008; Jensen, 2003; Ordóñez, Schweitzer, Galinsky, & Bazerman, pursuit of consecutive performance goals that may exacerbate
2009; Schweitzer et al., 2004). Over 40 years of empirical research unethical behavior. Empirical evidence suggests that individuals
has documented the potency of goal setting as a means of increas- become depleted when they engage in tasks that require them to
ing effort, persistence, and performance on a task (Locke & Latham, direct their attention, overcome their impulses, and persevere over
2002, 2006), leading some to promote goal-setting theory as the time (Baumeister, 2002; Muraven & Baumeister, 2000). Surpris-
most important theory in the organizational behavior literature ingly, the connection between goal setting and depletion has not
(Miner, 2003). Yet in some cases, high performance goals may lead been explored to date even though the process through which
to undesirable outcomes. For example, goals have been linked to goals are theorized to operate includes many of these same mech-
increased unethical behavior, particularly when individuals are anisms. Thus, self-regulatory theories may provide new theoretical
close to meeting difficult performance targets (Schweitzer et al., insight into the connection between consecutive high performance
2004). goals and unethical behavior. This integration extends behavioral
Demanding performance goals have become a common aspect ethics research by considering how an important contextual factor,
of organizational life. In many organizations, after employees meet the use of high performance goals, may diminish self-regulatory
their goal for a particular period, they find that management has resources thereby facilitating unethical behavior in the workplace.
ratcheted up future performance targets (Ackman, 2002). Although The remainder of this article unfolds as follows. First, we review
the process through which a particular goal is set, pursued, and recent research on the dark side of goal setting and consider how
achieved has been well documented in the academic literature, rel- various goal structures may contribute to negative outcomes. Sec-
atively little attention has been paid to the impact of consecutive ond, we integrate research on the depletion of self-regulatory re-
goals set within a period of time. In this paper, we seek to advance sources to theorize how various goal structures may increase
unethical behavior over time. Specifically, we predict that the rela-
tionship between goal structures and unethical behavior will be
⇑ Corresponding author. Fax: +1 (520) 621 4171.
mediated by depletion. Third, we explore the importance of con-
E-mail addresses: davidtwelsh@hotmail.com (D.T. Welsh), lordonez@email.
arizona.edu (L.D. Ordóñez). secutive goal periods as a moderator of the mediated relationship
1
Fax: +1 (520) 621 4171. between goal structures, depletion, and unethical behavior at

0749-5978/$ - see front matter Ó 2013 Elsevier Inc. All rights reserved.
http://dx.doi.org/10.1016/j.obhdp.2013.07.006
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80 D.T. Welsh, L.D. Ordóñez / Organizational Behavior and Human Decision Processes 123 (2014) 79–89

two points along the causal sequence. Specifically, we predict that sources on goal attainment rather than moral standards.
the relationship between goal structures and depletion will be Consequently, individuals with high performance goals may have
strengthened across initial consecutive goal periods as individuals a narrowed focus and may experience lower levels of moral aware-
become increasingly depleted. We further predict that the relation- ness than those with lower goals. Recent research by Welsh and
ship between depletion and unethical behavior will be weakened Ordóñez (in press) provides empirical evidence supporting Bar-
during later consecutive goal periods as some individuals experi- sky’s (2008) theoretical arguments. Welsh and Ordóñez (in press)
ence goal disengagement thereby reducing the temptation to cheat first replicated Schweitzer et al.’s (2004) finding that high goals
in order to achieve the goal. We test our hypotheses using a variety can increase unethical behavior and then extinguished this effect
of goal structures in a multi-round laboratory experiment. by using subconscious ethical priming to subtly trigger moral
awareness within individuals who had high performance goals.
Barsky (2008) suggests that characteristics of various goal
The dark side of organizational goal setting
structures, including the presence, content, and attributes of goals,
will influence the extent to which they increase unethical behavior.
Over 400 goal-setting studies conducted over a 40-year period
For example, the mere presence of a low goal may be insufficient to
have demonstrated the benefits of performance goals (Locke & La-
increase unethical behavior. In contrast, a specific, difficult goal
tham, 2006). These studies have repeatedly shown that setting
may increase dishonesty (e.g., Schweitzer et al., 2004). The meth-
specific, difficult goals leads to higher levels of task performance
ods through which goals are set and the rewards associated with
than low or ‘‘do your best’’ goals across both cognitive and physical
goal attainment may also influence subsequent ethicality. For
tasks. Goal-setting theory has become an important aspect of man-
example, assigned ‘‘all-or-nothing’’ goals may increase unethical
agement education (Ambrose & Kulik, 1999) and is now a widely
behavior more than goals with incremental rewards (e.g., Jensen,
used organizational practice (Locke & Latham, 2002).
2003). Thus, various aspects associated with the structure of a sin-
However, recent research has suggested that high performance
gle goal have been shown to influence unethical behavior.
goals sometimes lead to undesirable outcomes. Goal-setting schol-
Although the process through which a particular goal is set,
ars have suggested that in order to optimize performance, high
pursued, and achieved has been well documented, negative effects
goals should be set at the 90th percentile (e.g., Latham & Seijts,
associated with the cycle through which this process is repeated
1999). Thus, although a small group of people may experience
over time have not been empirically tested in a controlled environ-
heightened self-efficacy and satisfaction upon reaching the goal,
ment. In most goal-setting studies, all participants are given a task
a much larger group will not achieve the goal and consequently
to complete; one group receives a specific, high performance goal
may experience negative effects such as stress, lowered self-es-
and another group is told simply to ‘‘do your best’’ (Locke & La-
teem, and demotivation (Cochran & Tesser, 1996; King & Burton,
tham, 1990). At the end of either the designated time period or
2003; Soman & Cheema, 2004). For example, Soman and Cheema
the task itself, performance is assessed and the study is concluded.
(2004) demonstrated that not meeting a goal led to further poor
However, in an organizational context, goals are often used consec-
performance related to both personal savings and meeting dead-
utively over time rather than in isolated circumstances. For exam-
lines. For many participants, missing a goal led to worse behavior
ple, an organization may set a performance goal for the quarter. At
than having no goal at all. From this perspective, organizations
the end of the quarter, supervisors evaluate this goal and set a new
must employ a balancing act between motivating employees and
goal. Similarly, an organization may set the goal of completing a
pushing them beyond their capacity to perform.
specific project. When the project is done, a new project begins,
Additional research has suggested that goals can create ‘‘hyper-
and a new goal is set. According to goal-setting theory, high goals
motivation’’ by inducing a visceral state that leads individuals to
induce individuals to devote extra energy and align their behavior
act in ways that normally would be perceived as unacceptable
toward a specific target. However, some of the negative effects of
(Rick & Loewenstein, 2008). Hypermotivation to perform can also
overprescribed goals may have been obscured by a lack of research
lead to hypercompetitive behaviors. For example, Poortvliet and
examining consecutive organizational goals over an extended time
Darnon (2010) found that performance goals led to a competitive,
period.
individualistic mindset coupled with maladaptive and adversarial
In practice, organizations often use consecutive goals, in which
social behaviors. In contrast, mastery goals designed to improve
the assignment of a new goal immediately follows the completion
one’s own performance led to positive interactions with others.
of an existing goal; however, goal-setting research has rarely stud-
In sum, an emerging body of research has connected the imple-
ied consecutive goal periods (cf. Locke, 1982; Vancouver, Putka, &
mentation of performance goals to a variety of negative outcomes.
Sherbaum, 2005). Consequently, there appears to be a gap between
In the next section, we consider how various aspects of goal struc-
empirical research focusing on the impact of a single goal as com-
ture may influence the relationship between performance goals
pared to a series of goals. In the next section, we propose a novel
and unethical behavior.
theoretical account of the negative effects of consecutive goals by
suggesting that the mechanisms associated with goal-directed
Goal structure and unethical behavior behavior may lead to diminished self-regulatory capacity when
individuals are presented with a series of high performance goals.
Schweitzer et al. (2004) found that specific, difficult, and unmet We then explore how this depletion of self-regulatory resources
performance goals motivated unethical behavior, both for goals may exacerbate unethical behavior over time when individuals
associated with monetary rewards as well as ‘‘mere goals’’ with pursue consecutive goals.
no external incentives. In the study, individuals who were closest
to meeting their goal were the most likely to behave dishonestly.
Similarly, Cadsby, Song, and Tapon (2010) found that goal-based Applying a self-regulatory perspective to goal-setting theory
compensation systems increased unethical behavior more than lin-
ear piece-rate and tournament-based compensation. One explana- According to goal-setting theory (Locke & Latham, 2002), there
tion for these findings is that individuals’ motivational calculus are four mechanisms through which goals operate. First, goals di-
may shift depending on a goal’s perceived achievability. Barsky rect attention towards goal-relevant activities. Second, goals moti-
(2008) suggests that performance goals may also increase unethi- vate and energize individuals to put forth greater effort. Third,
cal behavior by creating high cognitive loads that focus mental re- goals increase persistence and prolong the effort devoted to a task.
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D.T. Welsh, L.D. Ordóñez / Organizational Behavior and Human Decision Processes 123 (2014) 79–89 81

Fourth, goals lead individuals to discover and use new task-rele- this close theoretical link between the mechanisms associated
vant knowledge in order to improve performance. These mecha- with goal attainment and the mechanisms associated with deple-
nisms increase the productivity of employees with high goals. tion, we predict that the use of consecutive high performance goals
For example, loggers with high goals cut more trees (Latham & will have a depleting effect over time in comparison to low and ‘‘do
Kinne, 1974), truck drivers increased their truck loads (Latham & your best’’ (DYB) goals. The similarity between low goals and DYB
Baldes, 1975), and word-processing operators raised their typing goals may further indicate that it is not merely having a specific
output (Latham & Yukl, 1976). Ultimately, goal-setting scholars ar- goal that induces depletion, but rather the motivation, focus, and
gue that high goals create a cycle of high performance that leads to persistence required to meet the goal that consumes self-regula-
rewards such as promotion (Latham, Locke, & Fassina, 2002). Re- tory resources. In some circumstances, goals that are low enough
wards increase satisfaction, thereby enhancing self-efficacy and to require only minimal motivation, focus, and persistence may
improving one’s ability to complete future goals. be so easy that they deplete self-regulatory resources even less
Given the importance of goal setting as a motivational tool and than the instruction to ‘‘do your best.’’ In sum, consecutive high
the rapidly growing literature on the depleting effects of self-regu- goals may require recurring motivation, focus, and persistence that
latory behavior, it is somewhat surprising that the connection be- may induce depletion in order to meet the target, whereas low and
tween goal setting and self-regulation has not yet been explored. DYB goals, requiring lower levels of motivation, focus, and persis-
Self-regulatory behavior enables individuals to discipline them- tence, may lead to lower levels of depletion. We hypothesize:
selves by bypassing immediate desires in order to engage in behav-
iors aimed at long-term satisfaction (Baumeister, 2002; Muraven & Hypothesis 1. Consecutive high goals will increase depletion more
Baumeister, 2000). This capacity for volition allows people to exer- than consecutive low and DYB goals.
cise self-control by overriding impulses through conscious choices.
Through self-regulation, people have the ability to control cogni-
tive processes that govern thoughts, emotions, and behaviors Increasing and decreasing goals
(Bandura, 1999; Muraven & Baumeister, 2000). In contrast, lack
of self-control has been linked to behaviors such as substance Goal structure involves not only the level of a particular goal
abuse, excessive debt, lack of exercise, poor nutrition, unwanted (e.g., high versus low goals) but also changes in this level over time
pregnancy, and dishonesty (Baumeister, 2002; Mead, Baumeister, (e.g. increasing versus decreasing goals). Thus, an additional means
Gino, Schweitzer, & Ariely, 2009). of testing the relationship between goals and depletion involves
Depletion can be caused by a variety of conditions that require comparing goal structures that start high and then decrease over
self-control, regulation of emotions, or high information processing consecutive goal periods (decreasing goals) with goal structures
demands (Hagger, Wood, Stiff, & Chatzisarantis, 2010). However, that start low and then increase (increasing goals). Decreasing
despite the many domains that may require self-control, research goals that initially start high may immediately demand high levels
has suggested that the ability to self-regulate stems from a single, of motivation, focus, and perseverance that quickly diminish self-
common, psychological resource (Baumeister, 2002; Baumeister, regulatory capacity with little opportunity for recovery between
Bratslavsky, Muraven, & Tice, 1998). Baumeister’s strength model goal periods. Once depleted, self-control must be replenished over
of self-control posits that ego depletion occurs when regulatory time through a period of rest (Muraven & Baumeister, 2000). Pre-
behaviors draw from a limited reservoir of self-control and that re- vious research has shown that engaging in depleting activities
straint reduces capacity for further self-regulation (Baumeister & without a break between tasks can have negative implications
Heatherton, 1996; Baumeister et al., 1998; Muraven & Baumeister, for how employees feel and perform at work (Trougakos, Beal,
2000). Thus, individuals who put forth significant effort and persis- Green, & Weiss, 2008). However, when individuals are faced with
tence on a particular task may experience depletion and reduced consecutive depleting tasks, they may not be able to restore de-
self-regulatory capacity on future tasks. pleted resources and may thus have a diminished capacity to reg-
Overall, a large body of empirical evidence indicates that indi- ulate their behavior. Although in a decreasing goal structure, the
viduals have a limited capacity for self-regulation (Hagger et al., rate of depletion may slow in later rounds as the goals decrease,
2010). For example, participants assigned to exercise self-control self-regulatory resources may have already been mostly consumed
by eating a bowl of radishes while leaving a bowl of chocolates un- during the pursuit of initial goals with no opportunity to recover
touched were less persistent on a subsequent task involving an these resources during later consecutive goal periods.
unsolvable geometric puzzle (Baumeister, Bratslavsky, Muraven, In contrast, increasing goals that start low and then gradually
& Tice, 1998). Similarly, participants required to suppress their build with each consecutive goal period may allow individuals to
emotions while watching an evocative video clip performed worse preserve their self-regulatory capacity longer and to experience
on a subsequent self-control task than did participants who had lower overall levels of depletion. Initial goals that are not too diffi-
not engaged in self-regulatory behavior (Muraven, Tice, & Baumei- cult will not be overly taxing to self-regulatory resources, thus
ster, 1998). Other self-regulatory tasks, such as completing math allowing individuals to maintain much of their self-regulatory
problems under high stress (Webb & Sheeran,2003), giving a coun- capacity for later goal periods. In sum, we predict that across var-
ter-attitudinal speech (Baumeister et al., 1998), and regulating ious goal structures, both starting goal level (high versus low) and
one’s thoughts (Baumeister, 2002), have all reduced performance changes in goal level across consecutive goal periods (stable goals
on later tasks requiring self-control. In sum, these studies demon- versus increasing or decreasing goals) will be associated with
strate that tasks requiring motivation, focus, and persistence can depletion. However, we expect the starting level of the goal (e.g.,
drain self-regulatory resources. high versus low) will impact depletion more than subsequent
Interestingly, motivation, focus, and persistence are the very changes in goal level because goals that start high will consume
mechanisms through which goal-setting scholars theorize that self-regulatory resources that cannot be recovered during consec-
high goals are predicted to increase performance (Locke & Latham, utive goal periods even when later goals decrease. If the starting le-
2002). Unlike the vast majority of goal-setting studies, self-regula- vel of a goal has more influence on depletion than changes in goal
tory studies generally use a sequential-task paradigm in which level across consecutive goal periods, we would expect the highest
individuals complete consecutive tasks. Reduced self-regulation levels of depletion to be associated with high goals, followed clo-
becomes apparent over time as depletion induced by the first task sely by decreasing goals and more distantly by increasing goals,
diminishes self-regulatory capacity on a subsequent task. Given DYB goals, and low goals. Thus, depletion associated with decreas-
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82 D.T. Welsh, L.D. Ordóñez / Organizational Behavior and Human Decision Processes 123 (2014) 79–89

ing goals should be somewhat similar to high goals but signifi- The moderating effect of consecutive goal periods
cantly different than low and DYB goals. Depletion associated with
increasing goals should be somewhat similar to low and DYB goals The strength of the mediating effect of depletion on the rela-
but significantly different than high and decreasing goals. We tionship between consecutive goal structures and unethical
hypothesize: behavior may vary based on the number of consecutive goal
periods assigned. The number of consecutive goal periods refers
Hypothesis 2. Consecutive goals that start high and decrease over to how many goals an individual is sequentially required to
time (decreasing goals) will increase depletion more than consec- complete. We expect that the number of consecutive goal peri-
utive low and DYB goals. ods will moderate the mediated relationship between goal struc-
tures, depletion, and unethical behavior at two points along the
causal sequence. First, we predict that the relationship between
Hypothesis 3. Consecutive goals that start low and increase over
goal structures and depletion will be strengthened during initial
time (increasing goals) will increase depletion less than consecu-
consecutive goal periods as individuals become increasingly de-
tive high and decreasing goals.
pleted. At the start, reported levels of depletion may primarily
be the product of a variety of preexisting factors, such as one’s
Linking goals, depletion, and unethical behavior blood-glucose level (Gailliot & Baumeister, 2007), how many
hours of sleep one has been getting (Christian & Ellis, 2011),
Two emerging areas within behavioral ethics research involve and whether one has engaged in any self-regulatory behaviors
the relationship between goals and unethical behavior (e.g., Bar- prior to the task at hand. During each consecutive goal period,
sky, 2008; Ordóñez et al., 2009) and the relationship between high goals will require motivation, focus, and persistence, and
depletion and unethical behavior (e.g., Christian & Ellis, 2011; individuals may become increasingly depleted over time as they
Mead et al., 2009). However, to date these emerging streams of re- must continually engage in goal-directed behavior. After a num-
search have not been connected. Integrating recent research on the ber of consecutive goal periods, the effects of depletion may
dark side of goal setting with the self-regulation literature may emerge as self-regulatory capacity is diminished. Thus, the rela-
provide additional theoretical insight into the process through tionship between high goal structures and depletion will be
which high performance goals can increase unethical behavior. If strengthened during initial consecutive goal periods.
high performance goals lead to diminished self-regulatory capac- Second, during later consecutive goal periods the repeated
ity, many of the negative effects associated with depletion may failure to achieve high goals may lead some individuals to expe-
be applicable to high-goal contexts. rience goal disengagement in which the motivation to achieve
In many cases, compliance with moral standards requires the goal is reduced (Wrosch, Scheier, Carver, & Schulz, 2003). Re-
individuals to overcome the temptation to engage in questionable search suggests that although individuals differ widely in their
conduct. Under the strength model of self-regulation, acts of self- reactions to seemingly unachievable goals, the desire to meet
control draw from a common, global resource that allows execu- the goal is often reduced if the goal appears unobtainable
tive control over thoughts, emotions, and behaviors (Baumeister (Wrosch, Scheier, Miller, Schulz, & Carver, 2003). In the hypoth-
et al., 1998). However, as this resource is diminished, non-optimal esized mediated model, we predicted that depletion mediates
motivational tendencies may exert a greater influence on behavior the relationship between goal structure and unethical behavior
(Christian & Ellis, 2011). Thus, as cognitive resources are drained, it because the temptation to cheat to reach the goal becomes hard-
may become increasingly difficult to conform one’s behavior to er to resist as individuals become increasingly depleted. How-
comply with personal standards or organizational policies. For ever, after repeated failures to attain a high goal, some
example, Mead et al. (2009) found that having participants engage individuals may experience a diminished desire to achieve the
in a self-regulatory task in a laboratory setting increased cheating goal thereby attenuating the link between depletion and uneth-
on later tasks. Subsequent research has yielded similar findings ical behavior as the temptation to cheat is also reduced. Because
regarding the connection between depletion and unethical behav- depletion is cumulative across consecutive goal periods and the
ior (Gino, Schweitzer, Mead, & Ariely, 2011). Additionally, Christian additional energy expended to pursue high goals in later rounds
and Ellis (2011) demonstrated that sleep deprivation increased will increase depletion even further relative to easily obtainable
unethical behavior through the mediating mechanism of depletion. low goals, we expect that there will continue to be a significant
If consecutive high goals lead to depletion, as we have theorized, it relationship between high versus low goal structures and re-
follows that depletion may act as a mediator between goals and ported depletion levels during later consecutive goal periods.
unethical behavior. Thus, we predict that consecutive high perfor- Yet despite high levels of depletion in later consecutive goal
mance goals will increase unethical behavior as compared to low periods, as individuals begin to experience goal disengagement
and DYB goals and that this relationship will be mediated by deple- the temptation to cheat in order to attain the goal may decline
tion, as high goals will both require and consume more self-regu- leading to a reduction in unethical behavior.
latory resources than low and DYB goals. Additionally, if the In sum, we predict that the number of consecutive goal peri-
starting level of a goal has more influence on depletion than ods will moderate the mediated relationship between goal struc-
changes in goal level across consecutive goal periods, then we ture, depletion, and unethical behavior at two points along the
would expect the highest levels of unethical behavior to be associ- causal sequence. Specifically, we expect the mediating effect to
ated with high goals, followed closely by decreasing goals and initially grow stronger across consecutive goal periods as the
more distantly by increasing goals, DYB goals, and low goals. Thus, relationship between goal structures and depletion is strength-
we hypothesize: ened as individuals’ self-regulatory resources are drained by high
goals. We also expect that the mediation effect will begin to
Hypothesis 4. Depletion of self-regulatory resources will increase attenuate in later consecutive goal periods as some individuals
unethical behavior. experience goal disengagement thereby weakening the relation-
ship between depletion and unethical behavior as the temptation
Hypothesis 5. Depletion will mediate the relationship between to cheat in order to achieve the goal is reduced. Thus, we
consecutive goal structures and unethical behavior. hypothesize:
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D.T. Welsh, L.D. Ordóñez / Organizational Behavior and Human Decision Processes 123 (2014) 79–89 83

Hypothesis 6. The number of consecutive goal periods will Unethical behavior. Similar to other studies (Gino et al., 2010; Ma-
moderate the mediated relationship between goal structure, zar et al., 2008), the over-reporting of correctly solved matrices in
depletion, and unethical behavior. the problem-solving task was used to assess unethical behavior.
Matrix over-reporting is a good proxy for unethical behavior be-
cause correct solutions are unambiguous, legitimate mistakes are
Method infrequent, and participants rarely underreport the number of
matrices solved correctly (Mazar et al., 2008). Given the straight-
Participants and design forward nature of the reporting and the systematic pattern of over-
This study was conducted in a laboratory setting using 159 statements, it appears that most overstatements in our study were
undergraduate students from a large public U.S. university with intentional.
an average of 32 subjects participating in one of five randomly as-
signed goal conditions: high, low, increasing, decreasing, or DYB Demographics. At the end of the experiment, participants com-
goal. The median age of participants was 21, and 40% percent were pleted a three-item demographic questionnaire that included
female. Participants received class credit for their participation and questions about age, gender, and ethnicity.
were also instructed that they would be paid $1 for each round in
which they achieved the performance goal (except for the DYB Results
condition, in which no goals were assigned and participants were
told they would be paid a flat fee of $5). Participants completed five Table 1 provides means, standard deviations, and correlations be-
rounds of a problem-solving task and responded to a depletion tween measured variables and manipulated goal structures. As ex-
scale prior to each round. In accordance with previous experiments pected, goal structures were significantly correlated with
that have used this problem-solving task (e.g., Gino, Norton, & Ari- depletion and unethical behavior. Across all rounds and conditions,
ely, 2010; Mazar, Amir, & Ariely, 2008), participants were in- participants met the goal approximately 38% of the time. The overall
structed that they would throw away their worksheets for each mean level of depletion (3.43) was slightly below the midpoint of the
round at the end of the experiment and would turn in only the task seven-point scale, suggesting that, on average, participants were
packet containing their self-reported performance as well as the moderately depleted. As in previous goal-setting studies, goals gen-
depletion measures. Thus, participants’ work was not checked, erally improved performance on the task. Mean actual performance
and they could cheat by overstating their performance if they de- was better in the high (5.63), increasing (5.48), and DYB (5.74) goal
sired. Unbeknown to participants, a unique coded number ap- conditions than in the low (4.73) and decreasing (4.53) goal condi-
peared on both the worksheets and task packets that enabled the tions, where participants performed relatively poorly.
two to be linked after participants had disposed of their materials Table 2 presents mean depletion and unethical behavior by goal
and left the room (e.g., Gino et al., 2010; Schweitzer et al., 2004). structure condition (in addition to t-values comparing means
across conditions). As depicted in Table 2, levels of depletion across
Manipulated factors and measures conditions were generally as predicted, with the highest average
Goal structure. Participants completed five rounds of a problem- level of depletion in the high-goal-structure condition
solving task (Mazar et al., 2008). This task included a series of 20 (mean = 4.07) followed by the decreasing (mean = 3.97), DYB
matrices per round, each containing a set of 12 three-digit num- (mean = 3.62), increasing (3.09), and low (2.43) conditions. On
bers (e.g., 4.73). Participants had three minutes to circle the two average, participants engaged in .51 instances of unethical behav-
numbers in each matrix that added up to exactly 10. In the high- ior in each goal period (approximately 2.5 instances total). Levels
goal condition, participants were given the specific and difficult of unethical behavior across conditions were as predicted, with
goal of solving at least 12 matrices. As in prior goal-setting studies the highest average level of unethical behavior in the high-goal-
(e.g., Latham & Seijts, 1999; Schweitzer et al., 2004), the goal in the structure condition (mean = .94) followed by the decreasing (mean
high-goal condition was set equal to the 90th percentile of perfor- = .85), increasing (mean = .45), DYB (mean = .30), and low (mean =
mance based on pretesting. In the low-goal condition, participants .11) conditions.
were given the goal of solving at least three matrices. Pretesting The correlations in Table 1, means in Table 2, and patterns de-
indicated that approximately 90% of participants in the low-goal picted in Figs. 1–3 (shown later) are as predicted. However, in or-
condition were able to meet the goal. In the increasing condition, der to account for the within-subjects design, to test interactions
participants were given the initial goal of solving three matrices between variables, and to assess the indirect effect of goal struc-
in goal period 1, which was increased by an additional three matri- ture on unethical behavior through depletion, we used a combina-
ces each goal period to establish goals of 6, 9, 12, and 15 matrices. tion of Linear Mixed Modeling (LMM) and regression techniques in
In the decreasing condition, the pattern was reversed; participants SPSS 19 to analyze the data. LMM (also commonly referred to as
were given an initial goal of solving 15 matrices in goal period 1, multilevel modeling or hierarchical linear modeling, see Garson,
followed by goals of 12, 9, 6, and 3 matrices in subsequent goal 2012) offers additional flexibility beyond General Linear Modeling
periods. In the DYB condition, participants did not receive a goal (GLM) based Analysis of Variance (ANOVA) methods because LMM
for any of the rounds and instead were instructed to do their best allows for the simultaneous estimation of fixed and random ef-
to solve as many matrices as possible. To ensure that participants fects, as well as the examination of time-varying covariates (Coo-
knew the goal for each round, the goal was stated aloud by the per, Keage, & Hermens, 2005; Cudeck & Klebe, 2002; Yeates
experimenter and appeared at the top of the task sheet for each et al., 2002). Additionally, LMM utilizes model fit indices, such as
round, and the number of problems needed to meet the goal was the Akaike Information Criterion (AIC) (Akaike, 1973), to assess
outlined with a dashed line on the task sheet. the improvement of fit as parameters are added or removed from
the model. The AIC is based on a ‘‘smaller is better’’ heuristic in
Depletion. After participants saw the goal for each round, depletion which a smaller number is indicative of a better model fit (Marcou-
was measured using four items from the State Ego Depletion Scale lides & Hershberger, 1997). In the remaining section, results will be
(Ciarocco, Twenge, Muraven, & Tice, 2010). A sample item is ‘‘I feel summarized with respect to each hypothesis in terms of the mean
mentally exhausted.’’ Participants responded to these items on a plots and correlations. Then, the specific LMM will be explained
seven-point scale ranging from strongly disagree to strongly agree. that fully tests each hypothesis while controlling for subject and
The reliability of the scale was .96. goal period variation.
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84 D.T. Welsh, L.D. Ordóñez / Organizational Behavior and Human Decision Processes 123 (2014) 79–89

Table 1
Means, standard deviations, and correlations among variables.a.

Variable Mean S.D. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11.


b
1. High vs. Low goals .54 .50 –
2. High vs. Low & DYBc .34 .48 – –
3. Decreasing vs. Low & DYBd .25 .44 – – –
4. High & Decreasing vs. Increasinge .60 .49 – – – –
5. High & Decreasing vs. Low & DYBf .46 .50 – – – – –
6. High & Decreasing vs. Low, DYB, & Increasingg .35 .48 – – – – – –
7. Met goalh .38 .36 .94** .94** .84** .35** .87** .58** –
8. Depletion 3.43 1.51 .53** .32** .25* .30** .31** .30** .37** –
9. Unethical behavior .51 1.02 .30* 30** .43** .18  .31** .29** .28** .15  –
10. Age 21.4 2.96 .02 .06 .08 .05 .06 .06 .01 .07 .10 –
11. Genderj .40 .49 .03 .07 .08 .02 .08 .04 .09 .12 .13 .08 –
a
n = 159 Unless otherwise noted.
b
n = 63, Goal structure coded as 1 = High goal, 0 = Low goal.
c
n = 100, Goal structure coded as 1 = High goal, 0 = Low & DYB goal.
d
n = 88, Goal structure coded as 1 = Decreasing goal, 0 = Low & DYB goal.
e
n = 93, Goal structure coded as 1 = High & Decreasing goal, 0 = Increasing goal.
f
n = 122, Goal structure coded as 1 = High & Decreasing goal, 0 = Low & DYB goal.
g
Goal structure coded as 1 = High & Decreasing goal, 0 = Increasing, low & DYB goal.
h
Met goal coded a mean of the number of times a participant met the goal across all goal periods.
j
Gender coded as 0 = Male, 1 = Female.
 
p < .10.
*
p < .05.
**
p < .01.

Table 2
Means, standard deviations, and contrasts for depletion and unethical behavior across goal structures.a.

Goal structureb Variablec Mean S.D. High Decreasing Increasing DYB


High Depletion 4.07 1.32
Unethical 0.94 1.82
Decreasing Depletion 3.97 1.60 0.26
Unethical 0.85 1.01 0.20
Increasing Depletion 3.09 1.53 2.89** 2.10*
Unethical 0.45 0.45 1.57 2.02*
DYB Depletion 3.62 1.29 1.45 0.91 1.63
Unethical 0.30 0.45 2.08* 2.92** 1.32
Low Depletion 2.43 1.36 4.85** 3.70** 1.81  3.63**
Unethical 0.11 0.14 2.45* 3.93** 3.32** 2.16*
a
t Value and significance level displayed for all contrasts.
b
Goal structures in this table are theoretically ordered from highest expected levels of depletion and unethical behavior to lowest expected levels.
c
Mean depletion level and instances of unethical behavior across all rounds.
 
p < .10.
*
p < .05.
**
p < .01.

Fig. 1. Theoretical diagram.

Hypothesis 1 predicted that consecutive high goals would in- each). Fig. 2 indicates that consecutive high goals increased deple-
crease depletion more than consecutive low and DYB goals. Fig. 2 tion more than low and DYB goals. As predicted, we also found a
depicts mean depletion levels (y-axis) over consecutive goal peri- significant positive correlation between goal structure (high versus
ods (x-axis) across goal structure conditions (separate curve for low and DYB) and depletion (r = .32, p < .01). However, to account
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D.T. Welsh, L.D. Ordóñez / Organizational Behavior and Human Decision Processes 123 (2014) 79–89 85

tion (r = .25, p < .05). To test Hypothesis 2 using LMM, a random


subject intercept model was specified with goal structure (decreas-
ing versus low and DYB) entered as a fixed effect covariate with
depletion as the dependent variable. Goal structure was significant
(t(85) = 2.75, p < .01), revealing that consecutive decreasing goals
increased depletion more than low and DYB goals. Both the resid-
ual (Wald Z = 14.80, p < .001) and subject intercept (Wald Z = 6.32,
p < .001) covariance parameters were significant, indicating that
the variability in depletion could be explained by a combination
of within- and between-subject effects. Additionally, a linear
mixed model fit the data better (AIC = 1187.70) than a between-
subjects model (AIC = 1671.34, DAIC = 483.64). Thus, Hypothesis
2 was supported.
Hypothesis 3 predicted that consecutive increasing goals that
started low and increased over consecutive goal periods would in-
crease depletion less than consecutive high and decreasing goals.
Fig. 2 indicates that levels of depletion were generally lower in
the increasing condition than in the high and decreasing condi-
tions. As predicted, we also found a significant positive correlation
between goal structure (high and decreasing versus increasing)
Fig. 2. Mean depletion ratings plotted as a function of goal period, with a separate and depletion (r = .30, p < .01). To test Hypothesis 3 using LMM,
curve for each goal structure condition.
a random subject intercept model was specified with goal struc-
ture (high and decreasing versus increasing) entered as a fixed ef-
fect covariate with depletion as the dependent variable. Goal
structure was significant (t(90) = 3.20, p < .01), revealing that con-
secutive increasing goals increased depletion less than high and
decreasing goals. Both the residual (Wald Z = 15.22, p < .001) and
subject intercept (Wald Z = 6.42, p < .001) covariance parameters
were significant, indicating that the variability in depletion could
be explained by a combination of within- and between-subject ef-
fects. Additionally, a linear mixed model fit the data better
(AIC = 1313.03) than a between-subjects model (AIC = 1767.38,
DAIC = 454.35). We also compared depletion in the increasing
and decreasing conditions at the crossover point in round 3, in
which participants in both conditions had the goal of solving nine
matrices. As predicted, participants in the decreasing-goal condi-
tion (mean = 4.18) were significantly more depleted than partici-
pants in the increasing-goal condition (mean = 3.00, (t(57) = 2.64,
p < .05). Thus, Hypothesis 3 was supported.
Hypothesis 4 predicted that depletion of self-regulatory re-
sources would increase unethical behavior. Consistent with this
prediction, we found a marginally significant correlation between
Fig. 3. Cumulative number of times that completed matrices were overstated
depletion and unethical behavior across all rounds and goal struc-
plotted as a function of goal period, with a separate curve for each goal structure tures (r = .15, p < .10). Additionally, this finding is more fully expli-
condition. cated by Hypotheses 5 and 6, which predicted a more complex
moderated mediation model of the relationship between goal
for within-subjects variation across goal periods, we used LMM to structures, depletion, and unethical behavior over multiple goal
test Hypothesis 1. A random subject intercept model was specified periods. Hypothesis 5 predicted that depletion would mediate
with goal structure (high versus low and DYB) entered as a fixed the relationship between consecutive goal structures and unethical
effect covariate with depletion as the dependent variable. Goal behavior. Additionally, Hypothesis 6 predicted that the number of
structure was significant (t(61) = 3.52, p < .001), revealing that con- consecutive goal periods would moderate the mediated relation-
secutive high goals increased depletion more than low and DYB ship between goal structure, depletion, and unethical behavior.
goals. Both the residual (Wald Z = 15.78, p < .001) and subject To test for evidence of moderated mediation, we used Preacher
intercept (Wald Z = 6.73, p < .001) covariance parameters were sig- and Hayes’ (2008) approach to examining moderated mediation
nificant, indicating that the variability in depletion could be ex- models. This procedure is an extension of the Sobel test (Sobel,
plained by a combination of within- and between-subject effects. 1982) and is recommended over Baron and Kenny (1986) because
Additionally, a linear mixed model fit the data better it does not assume a normal sampling distribution of indirect ef-
(AIC = 1347.66) than a between-subjects model (AIC = 1858.03, fects (Preacher & Hayes, 2008; Williams & MacKinnon, 2008). As
DAIC = 510.37). Thus, Hypothesis 1 was supported. Preacher and Hayes (2008) have recommended, we estimated the
Hypothesis 2 predicted that consecutive decreasing goals that indirect effect using unstandardized coefficients and utilized boot-
started high and decreased over consecutive goal periods would in- strapping procedures with 1,000 resamples to place a 95% confi-
duce higher levels of depletion than consecutive low and DYB dence interval around the estimate of the indirect effect.
goals. Fig. 2 indicates that levels of depletion were generally higher Bootstrapping provides evidence of mediation if the bias-corrected
in the decreasing condition than in the low and DYB conditions. 95% confidence interval excludes zero for indirect effects. Because
We also found the predicted significant positive correlation be- we predicted that the magnitude of the indirect effects would vary
tween goal structure (decreasing versus low and DYB) and deple- across consecutive goal periods in a non-linear manner (increasing
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86 D.T. Welsh, L.D. Ordóñez / Organizational Behavior and Human Decision Processes 123 (2014) 79–89

in early rounds and diminishing in later rounds), we ran the medi- with self-regulatory resource theories to provide new evidence of
ation analysis separately for each goal period in order to provide a the process through which goals can increase unethical behavior.
more detailed analysis of potential conditional mediation effects. Although goal setting has been rated as the most important theory
We used round-specific measures of depletion and unethical in the organizational behavior literature (Miner, 2003) and uses
behavior rather than cumulative measures. Additionally, this many of the same mechanisms as self-regulatory resource theories,
goal-period-specific analysis eliminated potential within-subjects these literatures had not yet been integrated. This integration pro-
problems that cannot be controlled for with this procedure across vides new insight into the heated debate regarding the ethical con-
a simultaneous examination of multiple rounds. sequences of goal setting. Some have argued that prior articles on
Supporting Hypotheses 5, we found a significant indirect effect the negative effects of overprescribed goals have relied largely on
of high versus low and DYB goals on unethical behavior through anecdotal evidence (Locke & Latham, 2009). Our results provide
depletion. Supporting Hypothesis 6, the strength of this indirect ef- empirical evidence suggesting that overuse of high goals can lead
fect was moderated by the number of consecutive goal periods. to diminished self-regulatory capacity and unethical behavior. Be-
Specifically, as predicted, effect sizes were small and non-signifi- cause few goal-setting studies have considered the effects of con-
cant in goal period 1 (coefficient = .01, 95% CI = .04, .14) and goal secutive goals over time, we suggest a new framework through
period 2 (coefficient = .03, 95% CI = .30, .15). In goal period 3, the which behavioral ethics can inform goal-setting theory and the
indirect effect was significant (coefficient = .22, 95% CI = .07, .53) unethical consequences of high performance goals should be con-
because the bias-corrected confidence interval did not include sidered. Our results provide evidence of moderated mediation, in
zero. This effect diminished in goal period 4 (coefficient = .08, which consecutive goals can increase unethical behavior through
95% CI = -.04, .14) and goal period 5 (coefficient = .09, 95% CI = depletion, an effect moderated by the number of consecutive goal
.01, .30), with the indirect effect approaching significance in the periods. Although some previous research has demonstrated a con-
former and a marginally significant indirect effect in the latter. nection between goals and unethical behavior, to our knowledge
We also ran the mediation analysis using the same procedure this is the first study to find empirical evidence of both the medi-
but with the increasing and decreasing conditions added to the ated process through which negative outcomes associated with
model. A similar pattern emerged with a significant indirect effect high goals are manifested and the moderating influence of consec-
of goal structure on unethical behavior through depletion in goal utive goal periods.
period 3 (coefficient = .15, 95% CI = .04, .34) in which the bias-cor- Second, our results extend behavioral ethics research by
rected confidence interval did not include zero. emphasizing the importance of performance goals as a contextual
We also conducted a supplemental analysis in which we factor that can influence unethical behavior over time. Recent
decomposed the indirect effects of high goal structure on unethical meta-analytic evidence has demonstrated that unethical behavior
behavior via depletion across consecutive goal periods. As pre- is often more closely associated with one’s organizational environ-
dicted, we found that the relationship between high goal structure ment than individual differences (Kish-Gephart, Harrison, & Tre-
and depletion increased from goal period 1 (r = .15) to goal period 2 viño, 2010). For example, the organizational environment at the
(r = .27) to goal period 3 (r = .35) suggesting that the indirect effect accounting firm Arthur Anderson changed over time as manage-
grew stronger as high goals increased depletion during initial ment’s focus shifted from delivering an honest audit to maximizing
rounds. Consistent with our hypotheses, we also found a decrease return business in order to meet profitability goals (Toffler & Rein-
in the relationship between depletion and unethical behavior in la- gold, 2003). Similarly, our results suggest that when organizations
ter rounds with the correlation dropping from goal period 3 consistently set aggressive performance targets for employees and
(r = .28) to goal period 4 (r = .13) to goal period 5 (r = .05) suggest- appear to care more that the numbers were achieved than how the
ing that depleted participants’ motivation to cheat was reduced in numbers were achieved, they may be creating an environment in
later goal periods. In sum, results indicated that both the relation- which employees will both be highly depleted and highly tempted
ship between goal structures and depletion and the relationship to cheat in order to reach the goal. Our findings contribute to a
between depletion and unethical behavior varied across consecu- growing body of research suggesting that other antecedents of
tive goal periods as hypothesized. depletion, such as sleep deprivation, can increase the unethical
behavior of employees (e.g., Christian & Ellis, 2011). However,
one important difference is that sleep deprivation generally occurs
Discussion
outside of the workplace, whereas the depleting effects of high per-
formance goals are actually caused by the organization itself. In
The purpose of this study is to extend research on the dark side
sum, we advance behavioral ethics research by demonstrating that
of goal setting though an integration of behavioral ethics research
the use of consecutive high performance goal structures may rep-
with self-regulatory resource theories. Specifically, we provide evi-
resent a key contextual factor that can shape the ethicality of the
dence of process through which consecutive performance goals can
environment in which task performance takes place.
exacerbate unethical behavior over time. Results suggest that con-
Third, our results indicate that behavioral ethics researchers
secutive high goals can diminish self-regulatory resources and in-
should give greater attention to the ethical consequences associ-
crease unethical behavior. Depletion was found to mediate the
ated with particular goal structures. Specifically, we found that cer-
relationship between goal structure and unethical behavior and
tain types of goal structures are especially likely to lead to high
the number of consecutive goal periods was found to moderate this
levels of unethical behavior over time. Across conditions, unethical
mediating effect, thereby providing new insight into the mecha-
behavior was influenced not only by the difficulty of the goal but
nisms through which high performance goals can increase dishon-
also by the availability of self-regulatory resources to resist the
esty over time. The results of this integration of behavioral ethics,
temptation to cheat. A comparison of the increasing and decreasing
goal setting, and self-regulatory theories suggest a variety of theo-
goal conditions highlights the ethical implications associated with
retical and practical implications.
different goal structures. Participants in the decreasing condition
continued to experience high levels of depletion and committed
Theoretical implications more unethical acts than their counterparts in the increasing con-
dition even as goal levels dropped. At the crossover point during
Our results extend current theory in four ways. First, we inte- round 3, participants in both the increasing and decreasing condi-
grate behavioral ethics research on the dark side of goal setting tions had the goal of solving nine matrices. Yet participants in the
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D.T. Welsh, L.D. Ordóñez / Organizational Behavior and Human Decision Processes 123 (2014) 79–89 87

decreasing condition were significantly more depleted and en- goals for their employees, some managers may actually be creating
gaged in significantly more unethical behavior during this round. an environment that facilitates unethicality. For example, over
As hypothesized, it appears that high goals quickly drained self- time automotive technicians at Sears began completing unneces-
regulatory resources that could not easily be recovered, even when sary repairs and overcharging customers in order to meet sales
goal levels later decreased. In fact, mean levels of depletion were goals that had been ratcheted up to $147 per hour by management
always higher in the decreasing condition than in the increasing (Dishneau, 1992). Similarly, energy traders at Enron responded to
condition, even during the final round, where participants in the increased performance objectives by figuring out creative ways
decreasing condition had a goal that was five times higher than of moving power around the grid, such as by creating artificial
that in the increasing condition. These findings suggest that it is power emergencies to drive up the price of electricity (McLean &
not only absolute goal level that influences unethical behavior, Elkind, 2003). In each of these examples, high goals may have led
but also changes in the goal level over time. to the depletion of self-regulatory resources as performance expec-
Fourth, previous research has suggested that high performance tations were increased across a series of consecutive goals. The
goals should be set at the 90th percentile in order to maximize per- dark side of organizational goal setting appears to frequently
formance (e.g., Latham & Seijts, 1999). However, our results indi- emerge when employees are worn down by consecutive high per-
cate that when setting goals, it is important to consider not only formance goals set by management and begin to cheat in order to
what will maximize performance on a specific goal, but how a par- meet the target.
ticular goal structure will influence depletion and unethical behav- The over-reporting behavior in this study has organizational
ior related both to this goal and subsequent goals. During initial equivalents, such as self-reporting the number of hours worked
goal periods, we found that the relationship between high goal in an accounting firm, the number of billable tasks charged to a cli-
structure and depletion was strengthened as participants grew ent in a law firm, or the number of customers contacted in a sales
increasingly depleted. In later goal periods, the relationship be- agency. In many organizations, employees are given high perfor-
tween depletion and unethical behavior was attenuated as partic- mance goals that are linked to significant financial incentives.
ipants started to disengage from the goal and thus the temptation Widespread dishonesty in the workplace has led many firms to de-
to cheat in order to achieve the goal was diminished. However, this vote significant resources to screening applicants through integrity
disengagement also hurt performance with participants in the high testing and monitoring employees through surveillance technolo-
goal condition performing worse than participants in the increas- gies (Sackett, Burris, & Callahan, 1989; Young & Case, 2004). Yet
ing goal condition during the last two rounds and only slightly bet- our results introduce the possibility that managers could unwit-
ter than participants in the DYB goal condition. Future research is tingly be increasing the unethical behavior of employees through
needed to more fully explore factors that can influence the rela- the overuse of consecutive high performance goals. Like previous
tionship between goal structure, depletion, and unethical behavior goal-setting studies, we found that high goals can increase perfor-
across consecutive goal periods. However, our results suggest that mance, yet the corresponding increase in depletion and unethical
it may be time to consider replacing goal-setting theory’s 90th per- behavior that we identified suggests that the overuse of goals
centile framework with a more nuanced approach that considers may also generate negative consequences for organizations.
ethical, self-regulatory, and temporal factors when setting a goal. Although further research is needed to explore the extent to which
these findings will generalize to the process through which goals
are implemented over time in an organizational environment,
Managerial implications managers may want to consider how the frequency and difficulty
of the goals that they assign may influence their employees. We
Our findings regarding the ethical consequences of consecutive hope that, in practice, this study will lead managers to more care-
high goals have important implications for managers because goal fully consider the process through which they assign employee
setting has become an important part of management education goals and the potential ethical consequences associated with the
(Ambrose & Kulik, 1999) and is a frequently used organizational overuse of high goals.
practice (Locke & Latham, 2002). However, a recent debate in the
goal-setting literature has left many unanswered questions for
managers regarding the degree to which goals facilitate unethical- Limitations and directions for future research
ity (Locke & Latham, 2009; Ordóñez et al., 2009). Given that indi-
vidual instances of unethical behavior in the workplace are This study is not without limitations. For example, although
estimated to cost organizations more than $600 billion per year goal-setting studies are often conducted in a laboratory setting, it
in the United States alone (Ariely, 2008), many managers are inter- is unclear the extent to which these findings can be generalized
ested in discovering factors that may beassociated with employee across different types of organizations and performance goals.
dishonesty. One of the limitations of much of the goal-setting liter- Nevertheless, the laboratory setting allowed us to conduct a mul-
ature is that the consecutive use of goals, which is common in ti-round study in which we measured depletion and unethical
many organizations, has been overlooked by research using a sin- behavior at multiple times and inferred causality between these
gle-round, single-goal paradigm. Our results integrate goal-setting variables. We believe that this research design strengthened our
theory with recent behavioral ethics research on self-regulation to theoretical contribution, given our objective of extending current
demonstrate that some negative effects associated with goal set- theory by integrating two previously unconnected literatures (goal
ting may manifest themselves more strongly over time as individ- setting and self-regulation), the complexity of the phenomena in-
uals become depleted. Thus, this study may have implications for volved (manipulating multiple goal structures across multiple
organizations that regularly use consecutive goals to increase the rounds with multiple repeated measurements, including the
performance of their employees. assessment of actual unethical behavior), and the importance of
A common business ethics myth is that unethical behavior in causality in testing the mediated process through which goals
the workplace is simply the result of a few bad apples (Treviño & can influence unethical behavior through depletion.
Brown, 2004). However behavioral ethics scholars have argued The relatively short time frame of each goal-setting round in
that situational factors in organizations can create pressures that our study is comparable to previous research (e.g., Mazar et al.,
influence the (un)ethical behavior of ordinary employees (e.g., Tre- 2008; Schweitzer et al., 2004) but may not reflect the duration of
viño & Brown, 2004). Because managers often set the performance time required to complete many organizational goals. Yet because
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88 D.T. Welsh, L.D. Ordóñez / Organizational Behavior and Human Decision Processes 123 (2014) 79–89

high goals were found to increase depletion over time, longer management practice, researchers had not explored the negative
rounds would likely increase depletion and unethical behavior effects of consecutive goals over time. By integrating recent re-
even further, potentially strengthening the effects that we found. search related to behavioral ethics and goal setting with self-regu-
Relatively short rounds also allowed us to reduce potential learn- latory resource theories, we found that high goals can increase
ing effects from one round to the next. However, future research unethical behavior by depleting self-regulatory resources. The re-
could consider how time horizons influence the relationship be- sults also provide evidence of moderated mediation through which
tween consecutive organizational goals on a daily, weekly, the effects of goal structure on depletion and unethical behavior
monthly, or yearly basis. Future research could also consider the are influenced by the number of consecutive goal periods. Given
effects of goals during periods when employees may be particu- the growing interest in understanding the drivers of unethical
larly susceptible to the effects of depletion, such as right before a behavior and the ubiquity of goal setting as an organizational prac-
meal, at the end of the day, or near the end of the work week. It tice, these results extend behavioral ethics research and have
is also possible that self-regulatory depletion caused by certain implications for managers that regularly use consecutive goals as
goal structures could spill over into other domains requiring self- a motivational tool. We hope these findings will encourage future
regulation, such as overeating, impulsive purchasing, or emotional research exploring additional mechanisms through which goals
outbursts. may influence unethical behavior over time.
One potentially interesting finding that was not hypothesized
or discussed previously was that participants who started with Acknowledgments
challenging goals in the high and decreasing conditions reported
feeling more depleted after seeing the goal but before even begin- This research was supported by funding from EthicsPoint. We
ning performance. This may imply that high goals have the poten- would like to thank Stephen Gilliland, Nathan Podsakoff, Aleksan-
tial to make individuals feel depleted even before they have begun der Ellis, and Sam Birk for their valuable insights and suggestions.
a task and is consistent with recent research suggesting a psycho- Additionally, we would like to thank Andrea Pittarello, Daren An-
logical component of depletion (Job, Dweck, & Walton, 2010). sher, and Zach Wojtowicz for their assistance in data collection.
Some research has even argued that, in some cases, depletion ef-
fects may be better predicted by perceptions of depletion than by
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