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Benefit Highlights: Health Plan Is Through BCBSNC Health Advocate
Benefit Highlights: Health Plan Is Through BCBSNC Health Advocate
This guide
is intended to provide a summary of the benefit programs available to all eligible
employees. It is only an overview. Please review specific plan brochures and plan
documents for full program details, limitations and exclusions.
At Participate, we are confident that our teachers are the reason behind our successes. We truly value you as part of
our professional family. Our goal is to offer the very best healthcare possible to you and your loved ones. With this in
mind, we have developed a comprehensive employee benefit package designed to protect you and your family.
This brochure provides benefit information available July 1, 2017 through June 30, 2018. After July 1st, please visit our
benefits web page at www.hcwbenefits.com . The web page will include information and additional resources available
to you regarding our benefits. Our user name is “Participate” and “teacher” is our password.
Benefit Highlights
Health Advocate
www.healthadvocate.com| 1-866-695-8622
CALL TO ACTION: Participate is encouraging you to call Health Advocate prior to seeing a new doctor or going to the
hospital. A representative from Health Advocate will help you find the best doctors and hospitals in your area that
participate in the BCBSNC “Blue Value” Network. In addition to finding a physician, they can also assist you with a
variety of services including:
• Answering questions on your health insurance
• Scheduling an appointment for you or a family member
• Assistance with claims or billing concerns regarding your BCBSNC or MetLife coverage
• Direct you to lower cost health and dental services to help keep your costs down
The health advocacy program offers a comprehensive spectrum of programs to help you navigate healthcare and
insurance questions. THIS IS NOT INSURANCE. Health Advocate is here to help you and be your advocate for your
healthcare! All calls are completely confidential in accordance with HIPAA regulations.
Life Insurance
www.rsli.com | 800-351-7500
Basic Life/ AD&D Insurance
• $15,000 provided at no cost to you by Participate; matching Accidental Death & Dismemberment benefit
• Child: $500 (14 days to 6 months); $5,000 (6 month to age 20/ 26 if full time student); Spouse: $5,000
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Participate| 2017-18 Benefits Digest
Note: The description in this document is intended to provide a general overview of your health & welfare benefit plans. For a complete
description, please consult your policy.
Dental Plan
www.mybenefits.metlife.com | 800-275-4638
Your MetLife dental plan allows you to see the dentist of your choice, but your costs will be lower if you receive care
from an in-network dentist. Also, In-network providers will always file claims on your behalf and cannot balance bill you.
IN-NETWORK OUT-OF-NETWORK
Single/Family Deductible $50/$150
Benefit Maximum $1,250
Preventive Care 100% 90%
Basic Care 80%* 70%*
Major Care 50%* 40%*
* Coverage provided after deductible
Travel Assistance
www.oncallinternational.com | 800-456-3893 (in U.S) 603-328-1966 (worldwide)
Travel Assistance for emergency medical, legal and travel information is provided through On Call International. It is
available 24 hours a day, 365 days a year when you travel 100 miles or more from your U.S. address.
-Pre-Trip Assistance Emergency Personal Services
•• Inoculation requirements
Inoculation requirements Information
information • Urgent message relay
• Passport / Visa requirements • Interpretation / translation services
• Currency exchange rates • Emergency travel arrangements
• Consulate/ embassy referral • Legal assistance and/or bail bond
• Health hazard advisory • Recovery of lost or stolen possessions
• Unlimited phone assessment and referral • Unlimited referrals and resources for personal
• Up to 3 counseling sessions for you and your service
family members • Community based resource referrals
• Unlimited child and elder care referrals • Online legal resource
• Legal consultation – unlimited number of issues • Multicultural and multilingual providers
• Unlimited pet care consultation available
• Unlimited education referrals and resources • Mobile App, Website, Text, Chat, Email, and
Video Chat available
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Participate| 2017-18 Benefits Digest
Note: The description in this document is intended to provide a general overview of your health & welfare benefit plans. For a complete
description, please consult your policy.
Additional Information
Health insurance costs in the U.S. typically increase dramatically each year. Participate has continued our commitment
to greatly subsidize teacher health benefits costs and absorb as much of this cost as possible.
During an annual enrollment period, you can remove or make changes to coverage for dependents who are not J visa
holders. For example, a spouse or child who is a U.S. citizen can be added or deleted from the plan. Due to Participate’s
J-1 visa requirements, J-1 teachers cannot remove or change health benefits for themselves or any J-2 spouses or
dependents. Coverage changes are only an option for spouses or dependents that are not in J visa status. For questions
on this restriction please contact Teacher Resources by phone at 1-800-952-4521 or by email at
teacherresources@participate.com.
Bank draft amounts are listed below for your medical and dental plans. Your bank account will be drafted monthly for
the months of September through May each year. You will not be drafted during the summer months of June, July and
August; however, your benefits will remain active throughout the year.
Employee $25.00
Employee + Spouse $50.39
Employee + Child(ren) $55.50
Family $81.12
Please contact Human Resources or Teacher Resources with questions on your Participate benefits.
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Participate| 2017-18 Benefits Digest
Note: The description in this document is intended to provide a general overview of your health & welfare benefit plans. For a complete
description, please consult your policy.