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10 1 1 734 4129 PDF
10 1 1 734 4129 PDF
PUBLIC SERVICE
The importance of training and development is more obvious given the growing
complexity of the work environment, the rapid change in organizations and ad-
vancement in technology, among other things. Training and development helps
to ensure that organisational members possess the knowledge and skills they
need to perform their jobs effectively, take on new responsibilities, and adapt to
changing conditions. Despite the recognition of the importance of training by
management experts and government as expressed in white papers on various
reforms in Nigeria, the experience of manpower training and development in the
Nigeria public service has been more of ruse and waste. This paper examines
the experience of Nigerian public services on manpower training and develop-
ment with a view to understanding the problems being faced. It makes appropri-
ate recommendations on how to ameliorate the situation.
1
Senior Lecturer and Acting Head, Department of Public Administration, Obafemi Awolowo
University, Ile-Ife, Nigeria.
2
Professor of Public Administration at Obafemi Awolowo University, Ile-Ife, Nigeria.
importance of human resources develop- perts and government as expressed in white
ment (HRD), the International Labour Of- papers on various reforms in Nigeria, the
fice (2000) affirmed that development and experience of manpower training and de-
training improves their trainees’ “prospects velopment in the Nigeria public service has
of finding and retaining a job; improves been more of ruse and waste.
their productivity at work, their income- It is against this backdrop that this paper
earning capacity and their living standards; examines the experience of Nigerian pub-
and widens their career choices and oppor- lic services on manpower training and de-
tunities.” velopment with a view to understanding the
problems and making appropriate recom-
Management experts also argue that a ma- mendations on how to ameliorate the situ-
jor function of a manager is to develop ation.
people and to direct, encourage and train
DEFINING THE KEY CONCEPTS:
subordinates for optimum utilisation. To
TRAINING AND DEVELOPMENT
Stahl (1986), training helps prepare em-
ployees for certain jobs that are unique to Some authors use the terms “training” and
the public sector. Specifically on Nigeria, “development” as synonyms. However,
the Public Service Review Commission some view the two concepts as being dif-
(PSRC) report in 1974 emphasised the im- ferent. Jones, George and Hill, (2000) be-
portance of training and development: lieve that training primarily focuses on
teaching organisational members how to
A result-oriented public service will perform their current jobs and helping them
need to recruit and train specialised per- acquire the knowledge and skills they need
sonnel. The new public service will re- to be effective performers. Development
quire professionals who possess the on the other focuses on building the knowl-
requisite skills and knowledge...Training edge and skills of organisational members
should be part of a comprehensive edu- so that they will be prepared to take on new
cation planning programmes... Of all responsibilities and challenges. In the view
the aspects of personnel management of Adamolekun (1983), staff development
perhaps the most important for us in involves the training, education and career
Nigeria is training. development of staff members. The pur-
pose of training and development has been
Three decades after, another reform en- identified to include: creating a pool of
deavour (the 1988) civil reforms) readily available and adequate replace-
emphasised obligatory and periodic train- ments for personnel who may leave or
ing. A fundamental question is “what has move up in the organization; enhancing the
happened to this important subject matter company’s ability to adopt and use ad-
between 1974 and 1988?” The answer vances in technology because of a suffi-
seems obvious. Little or nothing has been ciently knowledgeable staff; building a
achieved. Despite the recognition of the more efficient, effective and highly moti-
importance of training by management ex- vated team, which enhances the company’s
The following represent the various catego- who are to be trained in recognised
ries of training that are recognised by the higher institutions of higher learning.
state: They are long-term training
programmes.
• Orientation/Induction course. This con-
• Specialist/Technological programmes:
cerns new employees. It is usually done
these are for doctors, nurses and other
at the point of entry into the service to
specialists either within or outside the
introduce them to their duties, respon-
country. Examples include Obstetric
sibilities, challenges and expectations
specialist course in Austria; theatre
demanded of them.
course in Obafemi Awolowo Univer-
• In-house training: these are improve-
sity Teaching Hospitals Complex; Oph-
ment courses carried out by SDC and
thalmic Nursing Course at University
BET.
College Hospital Ibadan and Kaduna
• Off-the-job training programmes: they
Teaching Hospital. They are usually
are refresher’s courses (in form of
funded with foreign assistance and
workshops and seminars) involving
sometimes by Osun state government.
officers in the management cadre such
• Individual employee wishing to im-
as administrative officers and profes-
prove his professional and academic
sionals. The training is for short time
qualifications is granted study-leave
duration of 3-5 days.
with pay or without pay depending on
• Off-the-job Pupilage training
the merit of the application.
programmes: these are for officers in
Administration, Accounts, Coopera-
tives, and Engineering departments
potent to effectively perform their func- facilities required for the training
tions. For example, the staff develop- schools and centres.
ment centre in Osun State has been • The use of quack consultants by gov-
operating in a temporary site since its ernment has grossly affected the qual-
inception in 1992. The centre is housed ity of training by public servants. In
by Unity Girls Secondary school, many instances, government prefers to
Osogbo. The space is grossly inad- contract training programmes to party
equate for the two schools to co-inhabit loyalists rather than competent and ex-
the premises originally designed for a perienced specialists in the higher in-
secondary school. stitutions and consulting firms.
• Poor staffing for most of the training • High cost of training has been occa-
centres. The quality of the staff avail- sioned by lack of honesty and transpar-
able in these training schools will to a ency. The cost of bribe is often built
large extent determine the quality of into the training costs when signing the
training given to the personnel that are contract with consultants. This in a way
sent there for training. affects the quality of training.
• Inadequate training facilities in these • Curricula and methods remain insuffi-
centres. Most of them do not have mod- ciently attuned to job contents due to
ern training facilities such as comput- several factors such as funding, size of
ers, laboratories, libraries, vehicles. the trainees etc.
Government needs to place high prior- • Poor utilisation of trained workers.
ity on the provision of equipment and Many public servants sent for training
REFERENCES
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Adebayo Adedeji and L. Rowland (1972) Local ernment” in Seymour M. Lipset ed. The
Government Finance in Nigeria, Ile-Ife Uni- Encyclopaedia of Democracy, Washington,
versity of Ife Press. D.C. Congressional Quarterly Inc., pp. 767-773.
Amoran, O.J. (2000) Manpower Training and De- Erero, E.J. and Victor Ayeni (1992) “Staff Develop-
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Field Report) Service Transformation for Structural Adjust-
Bovard, James (1986) “The Failure of Federal Job ment, Lagos, Nigeria Institute of Management
Training” http://www.cato.org/pubs/pas/ Erero, E.J. and M.O. Okotoni (1998)
pa077.html “Decentralisation Programmes in Africa: The