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JESSICA TORRES OLALDE

San Francisco, CA 94112 | 6508923693 | jessicaltorres13@gmail.com

EDUCATION

Expected Graduation: June 2018

Galileo Academy of Science and Technology, 1150 Francisco St, San Francisco, CA 94109

SKILLS
● Exceptional customer
● Highly observant
service
● Adaptive and creative
● Strong communication
● Friendly
● Organized
● Punctual
● Quick learner
● Hard Working
● Fluent in Spanish

WORK HISTORY

APRIL 2016-CURRENT
Cart Lead/ Barista/ Vendor | Juma Ventures | 24 Willie Mays Plaza, San Francisco, CA 94107
● Prepare café beverages with speed, quality, and consistency.
● Attain product knowledge of recipes for specialty coffee beverages.
● Manage financial transactions and customer service.
● Maintain sanitary work surfaces.
● Train new team members with positive reinforcement and respectful, encouraging
coaching.

DECEMBER 2017-MARCH 2018


Team Member | Peet’s Coffee | 2139 C Polk St, San Francisco, CA 94109
● Operate a cash register for cash, check, and credit card transactions
● Stock merchandise according to store merchandising layouts.
● Clean and organize the store, including the cashier area and displays.
● Alert customers to upcoming sales events and promotions.
● Handle all customer relations issues in a kind manner and in accordance with
company policies.
● Welcome customers into the store and describe beverage & food items.

VOLUNTEER EXPERIENCE

NOVEMBER 19, 2016


ProCamps | Buster Posey Camp

● Moderated attendees
● Organized and distributed snacks
● Helped set up and clear venue

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