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B7S Troubleshootings 10534 PDF
B7S Troubleshootings 10534 PDF
Revisions:
Revision
B7S_Failure_Flow_Diagrams_Rev00
CONTENTS
Revision page 1
Contents page 2
Starting up page 3
Error codes page 4
E1 page 5
E2 page 6
E3 page 7
E4 page 8
E5 page 9
E6 page 10
E7 page 11
E8 page 12
E9 and E10 page 13
E11_1 page 14
E11_2 page 15
E11_3 page 16
E17 page 17
E18 page 18
Program selection switch does not function page 19
Water intake from defective compartment page 20
Machine blows the fuse page 21
App._1 Error display table page 22
Contents
B7S_Failure_Flow_Diagrams_Rev00
Yes
Yes
Replace the control
card.
No
2) Error code is read by pressing speed and YF1 keys for 3-5
secs.
OR 3) Switch the machine back into the
Go to the relevant error code customer mode and operate. Wait until the When a new program is started, the error on the machine is
page. Carry out checkings about error which the customer experienced to erased and the error code is no more displayed when speed
the error code. occur. Try to see the error code when the and YF1 keys are pressed.
program is still running.
Starting up
B7S_Failure_Flow_Diagrams_Rev00
ERROR CODE
7_SEGMENT
Important Note:
error codes given do not always mean that the error has arisen from
the components.
You should make sure that the problems neither do nor arise from
loose contact.
*Water cutoff or *Door lock triac *Door lock triac *Motor open *Program terminated
* Water level *Program terminated
*Valve triac open circuit error circuit or error without rinsing
sensor error short circuit error error without
openor * Tacho open because of foam
spinning because of
*Pump triac short circuit
unbalanced load
circuit error
Error Codes
B7S_Failure_Flow_Diagrams_Rev00
* NTC short
circuit or Yes
* NTC open
circuit error
*Cannot Heat.
*Machine boiled the
water once, but now it
does not heat at all.
Is there E2 error?
PICTURE E2-1: Heater socket on the KN5 PICTURE E2-2: KN8 tacho socket is removed.
card is removed.
Yes
* Heater open
circuit error
Replace the
control card.
No
You may start the
washing program.
Important Note:
The washing machine makes cold washing and ends
the program before the heater is activated in NTC open
circuit / short circuit and Heater open circuit conditions,
i.e. if there is E1, E2 or E3 error.
B7S_Failure_Flow_Diagrams_Rev00
The machine is
boiling the water.
Laundry comes out PICTURE E2-1: Heater socket on the KN5 card
very hot; they are
worn.
Is there E3 error?
* Heater
continuously
active error
Yes
Important Note:
The washing machine makes cold washing A and
ends the program before the heater is activated in
NTC open circuit / short circuit and Heater open circuit
conditions, i.e. if there is E1, E2 or E3 error.
PICTURE E2-2: KN8 tacho socket is removed.
No
* My machine always
takes in and
discharges water.
* There is no washing
movement.
* Door jammed
* Program cannot be
ended. Is there E4 error?
Yes
Yes
* Valve triyac short
circuit or
* Valve triac diode
error
Unplug the machine and check if it
continues taking in water.
No
Yes
Yes
Turn off the machine. Remove the front wall of the Repair the cables and/or
machine to check pump coil resistance. There should be a cable ends.
resistance of
approx. 147 Ohms between the two pins of the pump
connector. Picture E5-2 Check. There shouldn't be open
circuit or short circuit
Yes
No
Is there E6 error?
Yes
Yes
Yes
* The machine
discharges every time it
is turned on.
* Program does not
start.
Is there E7 error?
Yes
No
Are the Level Sensor socket
(Picture E7-1) and the control card Repair the socket and cables
KN2 socket fitted (KN2 socket
* Water level Picture E7-2) and are the
sensor error connections secure?
Yes
Yes
No
Yes
No
Turn the taps on and Replace the main card and try
try again. to run a program again except
spinning or pump.
Attach the
Make sure that the valve connectors No connectors and try
(picture E8-1) and control card KN3
again.
(picture E8-2) are fitted. Are the
connectors fitted?
Yes
Replace the valve. Try Is there 220 VAC between Replace the control
again. No Is there 220 VAC between the Yes KN3 connector's 1st pin on No card and try again.
connectors of the valve that has to the control card and the
operate? (Picture E8-1) valve pin that has to
operate? (Picture E8-3)
Yes
Yes
Cover jammed
Yes
Yes
*Motor open
circuit or
* Tacho open
circuit
Yes
Cont'd from
E11_3 B-B
Yes No
Are both measurement
values correct? Is there a DC module in the
machine.
No Yes
Cont'd
from
E11_2 A-
A
B7S_Failure_Flow_Diagrams_Rev00
PICTURE E11-4: Motor coil resistance is being measured PICTURE E11-6: Motor coil resistance is being checked
over the 8-pin motor over the 10-pin motor
with 10
with 8
Rear cover of the machine is
opened. Is the motor
connector
with 8? with 10?
PICTURE E11-5: Motor rotor is being checked over the 8- PICTURE E11-7: Motor rotor is being checked over the 10-
pin motor pin motor
No
Yes
Cont'd
from B-B
No
with 8 with 10
PICTURE E11-9: Resistance is being measured over the PICTURE E11-10: Resistance is being measured
tacho ends on the 10-pin motor. over the tacho ends on the 10-pin motor.
No
Are the measured values correct?
Yes
* The machine
did not spin.
* Time extended.
* The machine did an
additional rinse
although I did not select
the extra rinse.
Yes
*Program terminated
error without rinsing
because of foam
Yes
1) If you add detergent in the prewash compartment although you have not selected a prewash cycle,
detergent is taken from this compartment during rinsing the laundry which causes foam creation.
2) You should use laundry detergent in automatic washing machines.
3)Laundry may have detergent leftovers as a result of using excessive detergent. You should try to
use only adequate amount of it.
4) Keep your detergent in a closed and dry place.
5) You should use less amount of detergent than ever for your lacy laundry.
6) You should not use too much softener.
B7S_Failure_Flow_Diagrams_Rev00
Yes
*Program terminated
error without
spinning because of
unbalanced load
Reasons for ending the program without spinning as a result of unbalanced load detection
1) Laundry may pile up on one side of the drum when you run your machine withless laundry.
There is the risk of damaging the washing machine when it is operated in higher speeds with Yes
unbalanced load. Therefore, when the unbalanced load in the machine is calculated more than the
limit value, the machine does not spin for safety reasons.
2) Piling up of laundry at one point in the drum will be higher when the machine is operated with a
single pullover, bathrobe or towel. Avoid to wash such laundry as one piece as much as you can.
B7S_Failure_Flow_Diagrams_Rev00
Valves,
Are KN6.2 - common (white) KN3.3 - No
Main wash (blue) KN3.4 - Prewash Correct the connections. Check through a
(yellow) KN3.5 - Hot washing (red) function test.
ends connected?
Yes
No
Yes
Replace the heater. Is there short circuit on the heater?
No
No
x
Is there any trace of
No
burning, blowing on Does the machine
the control card? continue blowing fuses?
Yes
Yes