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Recognizing and Reducing Unconscious Bias in Healthcare: Patricia Flynn, PH.D., M.P.H
Recognizing and Reducing Unconscious Bias in Healthcare: Patricia Flynn, PH.D., M.P.H
Unconscious Bias
in Healthcare
Patricia Flynn, Ph.D., M.P.H.
Assistant Professor
Department of Psychology; Department of Preventive Medicine
Director of Health Disparities Research, LLUHEC
pflynn@llu.edu
Presentation Overview
3. Counterstereotype thinking
• Think of people that defy stereotypic expectations
6. Find Commonality
• Penner et al (2013)--patients and providers signed a “team contract”, wore similar color pins, read a list
of common group statements.
• AA patients had better evaluations of clinical interactions and better adherence compared to those not in
intervention
• Ask yourself-- What similar values, beliefs, interests, life experiences do I share with my patients?
• Think– we are in this together, we’re part of a team together, working on a common goal
Perceived Health
Professional .31** Continuity of
Empathy Care
(Perspective Taking)
- .18 -.32***
Anger
Associated with
Negative
Healthcare
Encounter
Latino Fit: CFI=1.00, S-Bc2 (31, n=98) = 25.82, p= .73, c2/df=0.83, Y-B F(31,67)=1.03, p=1.03, RMSEA= .000, 90% CI (.000, 0.057)
Discussion Question
Which of the evidence-based bias reduction strategies are you
most likely to use and why?
• Awareness (IAT)
• Intergroup contact
• Counterstereotype thinking
• Perspective-taking/empathy
• Get to know your patient (cultural background)
• Find commonality (hobby)
• Mindfulness & self-monitoring
Thank You….
Questions
CONTACT INFO: ?
Comments
Patricia Flynn, Ph.D., M.P.H. ? Concerns
Assistant Professor ?
Department of Psychology
Department of Preventive Medicine
pflynn@llu.edu