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PIERRE OMIDYAR & HIS

A STORY OF A SUCCESSFUL ENTREPRENEUR


AND HIS ENTREPRISE

An effort by:

Lovely Rani (15)

Prithu Kant Jha (21)


PIERRE OMIDYAR & HIS

PIERRE OMIDYAR
  Omidyar born in Paris, on 21 June, 1967

In France to Iranian immigrant parent.

  Grown up in Washington, D.C

  Graduated with a degree in computer

science from Tufts University, in 1988.

PIERRE OMIDYAR
PIERRE OMIDYAR & HIS

PIERRE OMIDYAR
  worked for Claris, an Apple Computer subsidiary

  In 1991, co-founded Ink Development, a pen-based computing startup that


was later rebranded as an e-commerce company and renamed eShop.

  156th richest person in the world with net worth of US$ 5.5 Billion.
PIERRE OMIDYAR & HIS

HOW IT ALL STARTED?


  The online auction website was founded as “AuctionWeb” in San Jose,
California, on September 3, 1995, by Pierre Omidyar as part of a larger
personal site

  eBay began as an act of love, invented by Pierre Omidyar as a way for his
fiancee, Pam (now his wife), to trade Pez dispensers with other collectors.

  ChrisAgarpao was hired as eBay's first employee and Jeffrey Skoll was
hired as the first president of the company in early 1996.
PIERRE OMIDYAR & HIS

ORIGIN OF EBAY.COM
  Originally,
the site belonged to Echo Bay Technology Group, Omidyar's
consulting firm.

  Omidyar tried to register the domain name echobay.com, but found it


already taken by the Echo Bay Mines, a gold mining company,

  So he shortened it to his second choice, eBay.com.


PIERRE OMIDYAR & HIS

THOUGHT
  Beyond the technology, Omidyar envisioned the site as a community,
based on five main values:
  People are basically good.
  Everyone has something to contribute.
  An honest, open environment can bring out the best in people.
  Everyone deserves recognition and respect as a unique individual.
  You should treat others the way you want to be treated.
PIERRE OMIDYAR & HIS

HISTORY
  Sept 3, 1995 – incorporated in San Jose

  Skoll, Omidyar’s partner joined him as first president.

  1997 – Meg Whitman, joins as CEO.

  Sept. 1998 – eBay first IPO. $18 per stock.


PIERRE OMIDYAR & HIS

COMPANY OVERVIEW
  An online auction platform that facilitates transaction between buyers and
sellers of goods and services.

  With more than 534 million active users globally, eBay is the world's
largest online marketplace.

  Total Workforce – 15,500


PIERRE OMIDYAR & HIS

MISSION & VISION

eBay’s Vision is to provide a global online trading


platform where practically anyone can trade
practically anything
PIERRE OMIDYAR & HIS

INDUSTRY INFORMATION
  Total value of global e-commerce transactions - $657 billion

  B2B auction transaction growth from 98 to 2OOO was $8


billion to $52 billion
  Increased awareness among users towards the potential of
internet as a trading platform
PIERRE OMIDYAR & HIS

BUSINESS MODEL
  Seller uploads the picture and description of the item to be sold.

  Sale ends at predetermined time.

  Highbidder and seller contact each other and make arrangements of


shipment.

  Buyer sends funds to seller {money order, check, PayPal}, seller sends
goods.

  Buyer and seller then grade each other through feedback forums.
PIERRE OMIDYAR & HIS

REVENUE MODEL AND PROFIT


  Fees
for the seller to post the item, any promotion activities and final sale
commission.

  Advertising revenue 2% of Total Revenue

  Selling profit is approx 9% of Total Revenue

  Majormoney comes from listing and trading services -89% of Total


Revenue
PIERRE OMIDYAR & HIS

VALUE PROPOSITION
  Buyer
 Massive Selection
 More convenient
 Saves time and money

 Value added

  Seller
 Broadens market
 Lower Distribution Cost
 Maximize selling price

 Repeat business and clientele


PIERRE OMIDYAR & HIS

SLOGANS
  Connecting buyers and sellers globally

  Come to think of it, eBay.

  What ever it is, you can get it on eBay.

  Shop victoriously!

  From collectibles to cars, buy and sell all kinds of items on eBay

  Buy it, sell it, love it


PIERRE OMIDYAR & HIS

THE GROWTH
  1997 –
  the revenue hit $5.7m

  1998 –
  Acquires Jump, Inc., the developer and operator of Up4Sale, an online trading
service
  Special strategic alliance with AOL. Revenue grows 724%

  1999 –
 acquiresKruse, Inc., a company that conducts auctions
 Acquires Billpoint, Inc., a firm that develops centralized payment solutions
 eBay goes online in the United Kingdom and Canada.
PIERRE OMIDYAR & HIS

GROWTH CONT.
  2000 –
  acquires Half.com Inc.

  2003 –
  Transactions for the year near the $20 billion mark. Sales exceed $2 billion.

  2004 –
  International expansion in India-bazee.com and Germany.

  2005 –
  buys shopping.com and places a bid for skype.com
PIERRE OMIDYAR & HIS

FINANCIALS
  Apresence in over 20 countries internationally contributes to 40% of total
revenue.

  Maincompetitors, Yahoo! and Amazon have seen 65% and 61% revenue
growth respectively over 6 year period from ‘98 to ‘03

  eBay’s ’98 revenue was 47.4 million; ’03 jumped to $2.1 billion,

  134% average increase over previous year.


PIERRE OMIDYAR & HIS

EBAY’S REVENUE
ANNUAL REVENUE (IN BILLION USD) 
10 


4  ANNUAL REVENUE (IN 
2  BILLION USD) 

1998  2006 
2007  2008  2009 
PIERRE OMIDYAR & HIS

ACQUISITION OF PAYPAL
  PayPal uses existing electronic infrastructure of bank accounts and
credit cards to allow “small” monetary exchanges online.

  Itsconvenient for small businesses and individuals, because they can


collect online payments without difficult set-up.

  eBay acquired PayPal in 2002 and has integrated it throughout its website
as a payment option for auctions.
PIERRE OMIDYAR & HIS

VELOCITY OF TRADING
  Processes a Pocket PC in UK very six minutes.

  Mobile phone every 3O seconds in Germany.

  A Volkswagen is sold every 25 minutes in Germany.


PIERRE OMIDYAR & HIS

THREATS OR ISSUES
  Bargaining power of suppliers.

  Substitutes product or services such as business-to-business, business-to-


customer service providers.

  Increasing competition from Amazon and yahoo.

  No barrier to entry in the industry.

  Buyer-seller frauds

  Technology failure or/and change


PIERRE OMIDYAR & HIS

ISSUE OF PRIVACY AND TRUST


  EBay’s view and approach
  Trust is facilitated by fair information and principles
  Users should be provided with notice and communication, choice and
control, security, authentication and enforcement
  eBay has earned this trust in time by consistent service.
PIERRE OMIDYAR & HIS

EBAY’S FOLLOW UP
  Target key product categories for special users.

  Continue developing community tools.

  Enhance the community for women and senior citizens.

  Stress on adding services and features to make trading easier.

  Expand value added services.

  Major focus on trust and safety programs

  Maximum transparency.
PIERRE OMIDYAR & HIS

EBAY'S TACKLE OF SECURITY


  Feedback forum- check the business practices or reputation of any buyer or
seller on eBay.

  Escrow- inspection of the product purchased before payment is being sent.

  Fraud protection program- coverage of users up to $2OO.

  Verified rights owner program- make sure that items do not violate
intellectual property rights.

  Neutral dispute resolution options.


PIERRE OMIDYAR & HIS

POPULAR SUBSIDIARIES
  Half.com- offers an organized online market place to buy and sell high
quality previously owned mass market goods.

  EBaystores- expands the market place for sellers by allowing them to


customize shopping destination to merchandise their products.

  EBay motors - Internet’s largest auction place to buy anything automotive.


PIERRE OMIDYAR & HIS

SUBSIDIARIES SERVICES
  EBay professional services- serving fast growing marketplace by providing
a destination on eBay to find professionals.

  Ebaylocal trading- allow users to browse items near them and browse
through local interests.

  Ebay premier- showcases fine art, antiques, fine wines and rare
collectibles from leading auctions and dealers.

  Ebay live auctions- real time bidding on items being sold on sale floor.
PIERRE OMIDYAR & HIS

COMPETITION
  Online Competitors-
  Amazon
  Yahoo

  Traditional stores
  Wal-Mart
  Macy’s
  Home Depot
PIERRE OMIDYAR & HIS

EBAY VS COMPETITION- FACTS


  eBay had great first mover advantage and brand name establishment in
the U.S.

  In the International markets though, Yahoo moved in first and EBay is


suffering from that still.( Japan and other south Asian markets)

  Amazon and yahoo stole most of the market share during three ebay
crashes during 99.

  EBay does have its supremacy in the U.S. with yahoo, Amazon and Google
following leaders.
PIERRE OMIDYAR & HIS

WHY PEOPLE GO TO EBAY.COM?


  Network effects
  Sellers want to sell their item on the auction service with the most buyers,
so they put their items up for sale on eBay.
  Buyers want to find the best prices with many sellers, so they go to eBay.

  Economies of scale
  Cost allocation over broader range of transaction being processed.

  Customer Retention
  Why would a customer would want to leave the biggest trading platform?
  Excellent opportunity to find similar interest sellers and buyers.
PIERRE OMIDYAR & HIS

REASON FOR SUCCESS


  Mature and diverse board of directors –
 7 outsiders, 1 insider, 1 related insider

  Strong management team lead by John Donahoe, President & CEO.

  Senior staff consists of experienced managers from companies such as


PepsiCo and Disney with an average of 20 yrs. of business experience and a
strong vision for the company.

  Brand name development – eBay has carefully developed a brand name based
on ease and trust. They have created the defacto online trading
platform.
PIERRE OMIDYAR & HIS

PEOPLE WHO LED IT TO SUCCESS

PIERRE OMIDYAR JOHN DONAHOE


FOUNDER & CHAIRMAN CEO & PRESIDENT
(2008-PRESENT)

MEG WHITTMAN JEFFREY SKOLL


CEO & PRESIDENT FIRST PRESIDENT
(1998-2008)
PIERRE OMIDYAR & HIS

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