CONTENTS

1. About Infosys

2. Selection process at Infosys

3. Induction Training

4. Other benefits

5. Performance appraisal

6. Separation from the company

About Infosys
Infosys Technologies Limited (BSE: 500209, NASDAQ: INFY) is a
multinational information technology services company headquartered in
Bangalore, India. It is one of India's largest IT companies with 103,905
professionals (including subsidiaries) as of Jun 30, 2009. It has offices in
22 countries and development centres in India, China, Australia, UK,
Canada and Japan.

History and important milestones:

• 1981: Infosys is established by N. R. Narayana Murthy and six
engineers in Pune, India, with an initial capital of US$ 250. Signs up
its first client, Data Basics Corporation, in New York
• 1983: Moved its headquarters to Bangalore, the capital of
Karnataka
• 1987: Opens first international office in Boston, US
• 1992: Opened its first overseas sales office in Boston.
• 1993: Became a public limited company in India with an initial
public offering of Rs. 13 crore.
• 1996: First office in Europe in Milton Keynes, UK
• 1997: Office in Toronto, Canada
• 1999: First Indian company to be listed on Nasdaq on March 11.[17]
• 1999: Attained a SEI-CMM Level 5 ranking
• 2000: Opened offices in France and Hong Kong
• 2001: Opened offices in United Arab Emirates and Argentina
• 2002: Opened new offices in Netherlands, Singapore and
Switzerland.
• 2002: Business World named Infosys "India's Most Respected
Company".[18]
• 2002: Started Progeon, its BPO (business process outsourcing)
subsidiary[19]
• 2003: Acquired 100% equity of Expert Information Services Pty
Limited, Australia (Expert) and changed the name to Infosys
Australia Pty Limited.
• 2004: Set up Infosys Consulting Inc., U.S. consulting subsidiary in
California, U.S.
• 2006: Became the first Indian company to ring the NASDAQ Stock
Market Opening Bell

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 • 2006: August 20, N. R. Narayana Murthy retired from his position as
the executive chairman. [20]
• 2006: Acquired the 23% stake Citibank had in its BPO offshoot
Progeon, making it a wholly owned subsidiary of Infosys and
changed the name to Infosys BPO Ltd.[21]
• 2006: December, became the first Indian company to make it to
Nasdaq-100[22]
• 2007: April 13, Nandan Nilekani stepped down as CEO and made
way for Kris Gopalakrishnan to occupy his chair effective June 2007
• 2007: July 25, Infosys bags multi-million dollar outsourcing contract
with Royal Philips Electronics in the area Finance & Accounting
services strengthening its European operations.
• 2007: September, Infosys establishes a wholly-owned Latin
American subsidiary, Infosys Technologies S. de R. L. de C. V., and
opens its first software development center in Latin America in the
city of Monterrey, Mexico.
• 2008: Agreed to buy British consultancy Axon Group for 407 million
pounds ($753 million), but HCL Technologies outbid Infosys for 441
million pounds. However, Infosys gained Rs. 180 million from the
failed Axon bid.[24]
During the 14-year period from its IPO in 1993 to 2007, the price of an
Infosys share increased three thousand fold. This excludes the dividends
that the company has paid out over that duration.
Vision

‘To be a globally respected corporation that provides best-of-breed

business solutions, leveraging technology, delivered by best-in-class
people.’

Mission

‘To achieve our objectives in an environment of fairness, honesty, and

courtesy towards our clients, employees, vendors and society at large.’

Values

We believe that the softest pillow is a clear conscience. The values that
drive us ‘C-LIFE’ underscore our commitment to:
Customer Delight: To surpass customer expectations consistently
Leadership by Example: To set standards in our business and transactions
and be an exemplar for the industry and ourselves

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Integrity and Transparency: To be ethical, sincere and open in all our
transactions
Fairness: To be objective and transaction-oriented, and thereby earn trust
and respect
Pursuit of Excellence: To strive relentlessly, constantly improve ourselves,
our teams, our services and products to become the best.

Key industries at Infosys

Infosys serves various industries through its Industrial Business Units
(IBU), such as:
• Banking & Capital Markets (BCM)
• Communications, Media and Entertainment (CME)
• Energy, Utilities and Services (EUS)
• Insurance, Healthcare and Life Sciences (IHL)
• Manufacturing (MFG)
• Retail, Consumer Product Goods and Logistics (RETL)
• New Markets and Services (NMS) : Non US and Non European
markets, SaaS, Learning Services
• India Business Unit (IND)

In addition to these, there are Horizontal Business Units (HBUs)

• Consulting (CS)
• Enterprise Solutions (ES): ERP, CRM, HCM, SCM, BI/DW, BPM-EAI
• Infrastructure Management Services (IMS)
• Product Engineering and Validation Services (PEVS)
• Systems Integration (SI)
• Finacle: Core Banking Product

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Selection process at Infosys
Infosys Technologies has got the most structured recruitment process
among all IT companies in India. They do not have any distinction between
any branches of Engineering.
Sources of recruitment
Infosys is the company of choice for campus recruitment programs in
most major engineering institutes such as IITs, RECs etc. and at premier
management institutes such as the IIMs.
• Engineering Institutes: Campus hiring at engineering institutes
typically starts in May and continues through September. Senior
managers and officers from Infosys actively participate in this hiring,
to bring on board the next generation of bright, young and talented
leaders for the company. We encourage current students at the
campuses we visit to use this opportunity to interact with the Infosys
recruitment teams during the hiring process to understand the
company and our people philosophy. We hire engineering graduates
and post-graduates from all disciplines, and MCA students at the
campuses.
• Management Institutes: Campus hiring at management institutes
typically starts in December and continues through March. We hire
management graduates from all disciplines, with or without prior
work experience in software or other fields All applications are pre-
screened based on academic credentials. Short-listed candidates are
usually invited for an interview as part of the selection process.
• Off-campus: send in your resumes to the email-id mentioned and
you are sure to get a call latter if you meet their academic criteria
• Lateral entry: Engineers with experience from other organisations
can apply through email or posts
‘InStep’ is an internship program for undergraduate, graduate, and PhD
students from top academic institutions around the world. As part of the
Infosys family, you are given an opportunity to work on high-quality,
customer-facing projects. While you venture into new and emerging
technologies and business opportunities, you will discover your untapped
potential and achieve the impossible.
Process
The duration of the selection process is 2.5 hrs which includes filling in an
application form, an Aptitude Test (Analytical Thinking and Arithmetic
Reasoning) and a test of Communicative English Language. The duration
of the tests is around 90 minutes.
About Application Form:

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An Application Form has to be filled, before the commencement of the
Examination which consists of 4 pages and contains questions regarding
our personal details, like
• Date, Place of Birth
• Blood Group
• Allergies
• Last Major illness / Surgery with specific date
• Eye Vision
• Parent's Details
• Passport Details (optional, in case one does not have it)
• Educational Details along with % (from SSC to PG)
• Languages Known
• Previous Working Details (optional, if any)
• Two Reference's Addresses & Details like Email, Ph no. (Can give our
HOD's or lecturers Details) for the Verification purpose
• Two Infosys employees details (optional)
• Whether appeared for Infosys or Progeon (Sister Concern of Infosys)
previously
• Educational Achievements like Scholarships, prizes
• Extra curricula Activities & Achievements
Exam Pattern:
The Exam is for 90 minutes, in which 1 Hour is allotted for 10 Puzzles to
solve, and the Remaining 30 minutes are given to answer 45 Simple
English Grammar Questions.
• Regarding Puzzles & English:
The Puzzles is of 50 Marks, and one have to score above 35 to get
qualified in the test. They will take the Puzzles Question Paper after the
completion of 1 Hour. The questions are based on Analytical Thinking and
Arithmetic Reasoning. The best way to practice for the tests is to go
through the previous question papers at Freshersworld.com or refer books
like ‘Sakuntala Devi’.
Interview:
The Interview is of purely HR Based. The interview is largely unstructured
and is usually conducted by one person. However, this pattern keeps on
changing. The aim of the interview is to assess the communication skills of
the candidate. The general set of questions is as follows:
• Tell me about yourself?
• What are Ur Strengths and Weakness?
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 • Explain Ur Project in Clay men Words and Do U tested it or not
• Why do you want to join Infosys? What do you know about us?
• Why should we hire you?
• What are your strengths and Weakness?
• What's the time you faced a lot of trouble in your life and how you
solved it?
• Questions based on your Interests and Hobbies.
The interviewee will try to create a stressful situation to assess your ability
to work under pressure. There is largely no technical question in the
interview.

Induction Training:
• Role based training (RBT): The training is aimed at assisting
employees in particular roles to mould themselves to those roles.
Each of the courses in this training is well designed to enable
employees to gain knowledge and practical experience. As
applicable for a role, the courses are visible under a specific portal
‘ILITE’ on an employee’s login on Infosys Intranet.

• Just in Time (JIT): These courses are delivered to project persons

based on their sudden or unforeseen requirements. These are the
regular RBT’s tailored to meet the urgent and time bound requests
of projects.

• Virtual Classroom sessions: This is a session delivered by an

educator from some other locations through Live meeting software.

• Technology Assisted Learning (TAL) or E-learning: This is an online

learning program which enables a reader to do a self study of the
course. Each topic also has a set of exercises at the end of each
session.

• Certification: is to measure the skills of the employees in a particular

area. Many organisations have their own system of certification.

• Seminars and Consultancy: Education and Research department

conducts various seminars inside and outside the company.

• Higher Education Support (HES) Policy: is to encourage the

employees to continue education through distance learning or part
time programs in India with reputed academic institutions.

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Once a candidate has been selected in Infosys, they have to undergo a
formal training conducted by Education and Research (E&R) department.
There are two types of foundation programs:

• A 10 week short cycle/ fast track program for CSE/IT background

candidates.

• An 18 week long cycle program for fresher with Non-CSE/IT

background candidates.

All the candidates with basic skills in computer science have to go for an
online test the very first day. The candidates short listed after the test will
go through Fast Track program.

The training course consists of generic courses and stream specific

courses (based on a specific stream of technology). Generally the time
duration for fast cycle training is 1.5 months and long cycle is 4 months
approximately. There are certain streams for which the duration may
exceed 4 months.

The teaching methodology consists of:

• Lab or hands-on session conducted along with theory session

• Structured self learning in lab through step-by-step lab guide and

assignments

• Individual participation of the trainees through individual projects

and assignments

Other than this, as part of orientation, a manual – ‘Induction Kit’ is

provided to the trainee to go through important links of the organisation.

Other benefits
• Infosys as an organisation has a broad banded role based structure
comprising seven bands, in descending order F,E,D,C,B,A2,A1. A role
represents the responsibilities carried out in the job. All roles have
been mapped to seven job bands.

Personal band refers to the individual’s competency in comparison

to the competency required for the role. This determines the
compensation and benefits available to the employee.

• Earned Leave – is the only type of leave available to the employee.

During the probationary period and up to two years of service, the

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 employee is eligible for 15 days of leave. On completion of two
years, an employee would be eligible for 20 days of leave.

• Loan allowances – The maximum loan amount would be Rs. Three

lakh for the car loan, paid for a maximum of 50 months. Other loans
available are salary loans where half of the salary of a month can be
withdrawn, once in a year, in the previous month.

• Group Health Insurance Scheme – The policy will cover a maximum

of four family members including the employee. The coverage of
expenses is up to a maximum of Rs. Two lakh per annum per family.

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Performance Appraisal
Infosys follows a 360 degree feedback, also known as 'multi-rater
feedback', is the most comprehensive appraisal where the feedback about
the employees’ performance comes from all the sources that come in
contact with the employee on his job.

360 degree appraisal has four integral components:

• Self appraisal

• Superior’s appraisal

• Subordinate’s appraisal

• Peer appraisal

The employee first fills a performance appraisal form. This has details
regarding the major works done by the employee and the weightage, he
feels is suitable for that work.

To evaluate the performance, different criteria like timeliness, quality of

work carried out by the employee, customer satisfaction, peer
satisfaction, and business potential, were considered. The personal skills
of the employees were also evaluated based on their learning and
analytical ability, communication skills, decision making, change
management, and planning and organizing skills. Each of these criteria
was measured on a scale of 1 to 5 (with 1 signifying above the expected
performance level and 5 below the expected performance level).

The immediate supervisor reviews this form, recommends changes, if any

and submits it to the final reporting member. Once approved, this goes for
review to an appraisal committee. This committee holds an active
discussion on each employee under them, and assigns a credit rating to
each employee. Each committee also has a member with veto power,
whose decision is binding, in case of a conflict.

The performance of the each employee is assessed twice in a year. The

candidate’s performance is evaluated on the basis of:

• Daily number of hours logged against each activity performed

• Immediate supervisor’s assessment of performance.

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Separation from the company:
The separation can be company initiated or employee initiated. The major
causes for separation are:

• Retirement

• Termination

• Resignation

In case of resignation, an employee has to give at least two months prior

notice to the company. The employee initiates the process through a
separation portal on the company’s intranet. This has to be approved by
the HR and then by the supervisor of the employee. They can also hold
meetings with the employee to restrain him from resigning or discuss
other related matters. The form then moves to the separation department
where the accounts of the employee are settled.

Finally, an exit interview is conducted by an HR from separation

department, where they ask questions regarding reason for exit and
suggestions for areas of improvement of Infosys.

After a period of 3-4 months, the PF amount and other compensations are
deposited in the employee’s account and informed via email.

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