Professional Documents
Culture Documents
Employment Agreement
Employment Agreement
Name
Address
Dear
I am pleased to confirm our verbal offer of employment to you for a probationary full-time
position with 8 Quadrant Phils as a Telemarketing Representative, effective June 12, 2018. As
discussed, this offer is conditional upon completion of satisfactory references that could include,
but is not necessarily limited to, a review of past employment and education records.
The details of our offer, including the terms and conditions of your employment, are attached as
Schedule “A.”
Please take the time to carefully review our offer. This letter, along with the enclosed schedules,
outlines the obligations of both Company and yourself with respect to your employment
conditions, and is governed by the laws of the Philippine Labor Code as of May 1, 2018. It details
the terms and conditions of your employment with 8 Quadrant Phils, and will form our agreed
upon employment contract with you once signed.
Accepting employment will be conditional upon agreeing to and signing the attached copy of this
letter and the attached Schedule(s), initialing each page in the right-hand corner, and returning it
to me upon your earliest convenience, but prior to your first day of employment.
Julius, we look forward to welcoming you to the 8 Quadrant Phils team and wish you a
successful and rewarding career with us.
Sincerely,
Name
Title
I, Julius Rey Esteleydes, acknowledge that I have read, understood and accept this offer and the
terms and conditions contained in the attached Schedule(s), and agree to be bound by the terms
and conditions of employment as outlined therein.
___________________________________________ _______________________
Signature Date
Schedule A
8 QUADRANT PHILS
Terms and Conditions of Employment
The following outlines the terms and conditions of employment with 8 Quadrant Phils. The
Company reserves the right to change these terms and conditions as necessary, with due notice.
Policies and 8QP has established a variety of policies and standards that ensure a safe,
Standards enjoyable working environment. During the period of your employment
with us, you agree to be bound by these policies and standards, and any
future policies and standards that are reasonably introduced by the
Company. It is agreed that the introduction and administration of these
policies is within the sole discretion of 8QP and that these policies do not
form a part of this Agreement. It is agreed that if 8QP introduces, amends
or deletes employment-related policies as conditions warrant that such
introduction, deletion or amendment does not constitute a breach of this
Agreement.
Confidentiality and Our offer of employment is conditional upon you agreeing to and abiding
Intellectual by the “Confidentiality and Proprietary Information Agreement.”
Property Attached Schedule “C.”
Non Solicitation You hereby agree that, while you are employed by 8QP and for one (1)
year following the termination of your employment with 8QP, you will
not (i) recruit, attempt to recruit or directly or indirectly participate in the
recruitment of, any 8QP employee or (ii) directly or indirectly solicit,
attempt to solicit, canvass or interfere with any customer or supplier of
8QP in a manner that conflicts with or interferes in the business of 8QP as
conducted with such customer or supplier.
Representation You hereby represent and warrant to 8QP that you are not party to any
written or oral agreement with any third party that would restrict your
ability to enter into this Agreement or the Confidentiality and Proprietary
Information Agreement or to perform your obligations hereunder and that
you will not, by joining 8QP, breach any non-disclosure, proprietary
rights, non-competition, non-solicitation or other covenant in favor of any
third party.
Changes to Duties If your duties or compensation should change during the course of your
and/or employment with Company, the validity of our agreement will not be
Compensation affected. In addition, if one or more of the provisions in our agreement are
deemed void by law, then the remaining provisions will continue in full
force and effect.
Resignation Should you wish to resign your employment with 8QP, you will be
required to provide Four (4) weeks’ written notice to enable us transition
your work.
Termination Company may terminate your employment at any time for cause.
After the end of your probationary period, Company may terminate your
employment without cause at any time by providing you with the
minimum notice, or pay in lieu of such notice, and any severance pay
required by the Philippine Labor Code and no more.
ESSENTIAL DUTIES:
Achieve daily outbound call objectives as assigned by TL
Achieve sales goals as assigned by TL and/or Operations Manager
Develops call patterns to former customers to convey promotional and product
information and secure sales for 8QP.
Cold call people using a given phone directory to sell products or solicit donations
Use scripts to provide information about product’s features, prices etc. and present
their benefits
Ask pertinent questions to understand the customer’s requirements
Persuade the customer to buy by demonstrating how merchandise or services meet
their needs
Record the customer’s personal information accurately in a computer system
Deal with complaints or doubts to safeguard the company’s reputation
Go the “extra mile” to meet sales quota and facilitate future sales
Keep records of calls and sales and record useful information
RELATED DUTIES:
Participate in special project teams as requested.
Remains current on changes in policies, procedures, and products and promotions.
Performs other duties and projects as assigned.
MINIMUM QUALIFICATIONS:
Proven experience as telemarketer or similar sales/customer service role
Proven track record of successfully meeting sales quotas preferably over the phone
Excellent communication and presentation skills
Proficient in English
Skilled in negotiation and dealing with complaints
Persistent and results-oriented
Patient and able to handle customer rejection
High school diploma; BSc/Ba is a plus
Schedule C
CONFIDENTIALITY
AND
NON-DISCLOSURE AGREEMENT
This Agreement is made and entered into by and between 8 Quadrant Phils and the__________________
(Receiving Party) in connection with the information and data submitted by the former pertinent to information relevant
to ______________________________________________________. This Agreement is being executed to safeguard
and protect Confidential and Proprietary Information [Intellectual Property (IP) and/or Intellectual Property Rights
(IPRs)] owned by_____________________________.
8 Quadrant Phils (the “Disclosing Party”) and the Receiving Party do hereby agree, as follows:
1. “Confidential Information,” as used herein shall mean proprietary information and/or data provided by
__________________________________ to the Receiving Party during the disclosure of confidential
information, which are to be kept confidential by the Receiving Party.
3. It is agreed that the Receiving Party shall keep the information confidential and shall not publish or
otherwise disclose such information except to the extent that it can be established by the Receiving Party
by competent proof that such information:
(a) Was already known to the Receiving Party, other than under an obligation of confidentiality, at
the time of disclosure and/or presentation;
(b) Was generally available to the public or otherwise part of the public domain at the time of its
disclosure to the Receiving Party;
(c) Became generally available to the public or otherwise part of the public domain after its
disclosure and other that through any act or omission of the Receiving Party; and
(d) Was subsequently lawfully disclosed to the Receiving Party by a Third Party.
4. Except as provided herein, the Receiving Party will not disclose any Confidential Information to any
other person or will use any Confidential Information other than in connection with the commissioned
work without its prior written approval. Each one or all agree to observe, exercise and execute extreme
care in protecting the confidentiality of any Confidential and Proprietary Information.
5. ___________________ may disclose Confidential Information (i) to other parties and/or Receiving Party
who have executed non-disclosure agreements (ii) or by requirement of law, and (iii) to other 8 Quadrant
Phils employee or faculty provided that such employee and/or faculty member/s has signed a
nondisclosure agreement.
8. Any one or all persons listed herein similarly acknowledge that all Confidential Information is owned
solely by __________________and that unauthorized disclosure or use of such Confidential Information
would cause irreparable harm and significant injury, the degree of which may be difficult to ascertain.
Accordingly, any one or all persons listed herein agree that _________________shall have the right to
obtain an immediate injunction enjoining any breach of this Agreement, as well as the right to pursue any
and all other rights and remedies available at law or in equity for such breach.
9. This Agreement shall be constructed, interpreted and applied in accordance with the laws of the Republic
of the Philippines, subject to the terms and conditions as set of forth under Section 4of this Agreement.
Any violation of the provisions of this Agreement shall give cause for _______________________ to
proceed against the Receiving Party for appropriate action such as civil, criminal or administrative
remedies.
10. In the event of dispute arising and/or resulting from this Agreement, it is expressly agreed that the venue
thereof shall be in the proper courts of the City of Manila. It is also agreed the mediation, arbitration, and
other alternative modes of disputes resolution in accordance with the Procedure of Arbitration Law of the
Philippines, the Arbitration Rules of the United Nations Commission on International Trade Law
(UNCITRAL) or other similar arbitration rules and regulations.
11. This Agreement shall be in effect for five (5) years from the date of the last disclosure of Confidential
and Proprietary Information, at which time it will terminate.
This Agreement may be modified upon written agreement between the Parties.
_____________________________________ _____________________________________
Printed Name and Signature Printed Name and Signature
(Research proponent) (Receiving Party)
Address: Address:
_____________________________________ _____________________________________
WITNESSES:
_____________________________________ ____________________________________
Printed Name and Signature Printed Name and Signature