KAPIL MISHRA

Objective
To obtain a responsible and challenging position in the organization; where my
education and work experience will judge & valued for the growth of organization
and myself.

STRENGTHS:

• Creative & Positive Minded,

• Target oriented,
• Team spirit,
• Eager to learn new development.

Professional summary
 3.6 years of experience in the IT industry in Hardware, Networking and Server
Administration;

 TCP/IP Configuration of Clients and Servers : Assigning IPs, Gateways, Name-

servers, net-masks, host names, domain-names etc for individual machines
and setting up the Network.

 DHCP Server configuration. Also configured multiple clients, automating the

setting up IP, Name Server and Gateway config, among others.

 Creating user accounts and administration of user accounts in Active

Directory on Windows Server 2003 and Windows server 2008.

 Backup Management– Managing various backup devices and backup

software’s. Scheduling & restoration of data providing minimum data loss and
minimum downtime.

 In the field of technology, worked on Microsoft, Compaq, IBM, Cisco Routers

and Switches.

 Anti-virus and Patch Management – Monitoring and updating all systems and
servers with anti-virus and Microsoft patches using tools.

 Network Management – Monitoring and troubleshooting LAN and Wan

problems. Following up with ISP’s.

Virtualization Skill….

 Deployment, & managing skill with Microsoft virtual server2005r2 sp1,

2008 Hyper-V .
  VMware workstation, VMware server, VMware esx 3.x., P2V migration,
V2V Migration.
 Citrix Xen Serve installation and configuration.

PROFESSIONAL EXPERIENCE
……………………………………………………..

COMPANY : - SAICOM NETWORK TECHNOLGY

Designation : - IT SUPPORT ENGINEER
Duration : - May/1 /2010 – Till date
CLIENTS : - Oberoi Constructions ltd, Oberoi Mall ltd & Oberoi Realty
ltd.
JOB RESPONSIBILITIES:
• Attending calls with use of Netmeeting, DMware & ShowMyPC.
• Installation & troubleshooting of Antivirus server and Clients (Escan and
Symantec and McAfee).
• Managing of AD, DNS, DHCP, WSUS etc.
• Troubleshooting of Network connectivity and other Network related
problems.
• Installation of Network Printers and local printers and user access
configuration.

COMPANY : - TECHLINK INFOWARE PVT LTD

Designation : - SUPPORT ENGINEER
Duration : - Nov /9 / 2009 – May/1/2010
CLIENTS : - ABEC Ltd, SNDT University.
JOB RESPONSIBILITIES:
• Attending calls with use of Netmeeting, Team Viewer & ShowMyPC.
• Installation & troubleshooting of Antivirus server and Clients (Escan and
Symantec and McAfee).
• Installation, Configuration and managing of AD, DNS, DHCP, WSUS etc.
• Installation, Configuration and managing of untangle (Multi-functional
Network security & Firewall Software)
• Troubleshooting of Network connectivity and other Network related
problems.
• Installation of Network Printers and local printers and user access
configuration.
• Installation and Configuring of Citrix Xen Server, VMware ESX 4 server.
• Implementing OS through RIS and further troubleshooting.
• Client Site Visit and Upgradation Required Report Creation.

COMPANY : - INKNOWTECH PVT LTD

CLIENT : - MPHASIS AN EDS COMPANY
Designation : - Technical Member
Duration : - Nov /2 / 2007 - April/ 10 /2009
JOB RESPONSIBILITIES:
• Attending IT related & technical calls, troubleshoot and maintenance of
desktops and laptops. Closing the same in TrackIT tool. All are branded
desktops of HP & Dell.
• Attending calls with use of Net meeting & Remote Desktop
Connection.
• Implementing OS through RIS and further troubleshooting
• Setting up Projector, Video conferencing.
• Installation & troubleshooting of printers
• Maintaining IT Inventory.
• Configuring outlook client for exchange mail server.
• Troubleshooting of Network connectivity and other Network related
problems.
• Handling McAfee Anti-virus through ePO server.
• Installation and troubleshooting of Windows Virtual PC, Virtual server,
VMware ESX server and VMware Workstation.
• Taking back-up of Virtual PC & Reconfiguring.

COMPANY : - ACMA COMPUTERS PVT LTD

CLIENTS : -Dahanukar Collage of commerce and United Rubbers Pvt Ltd
Designation : - Customer Support Engineer
Duration : - NOV 2006 TO NOV 2007
JOB RESPONSIBILITIES:
• Assembling & Troubleshooting of Computers & Operating systems.
• Attending calls with use of Net meeting & Teamviewer.
• Installation Knowledge and Exposure DELL Laptops.
• Installation & Troubleshooting Dot matrix, Ink-jet, Laser printers.
• Handling DHCP Server related issues like IP reservation.
• Installation & Troubleshooting of MS Outlook & Outlook Express.
• Troubleshooting of network.
• Handling MacAfee Anti-virus.
• Responsible taking backups and restoring process.

ORGANIZATIN : - SBH School

Designation : - IT associate
Duration : - May 2004 to Oct 2006
JOB RESPONSIBILITIES:
• Creating Educational presentation and Notes of Computer Basics & MS-
office.
• Assembling & Troubleshooting of Computers & Operating systems.
• Installation & Troubleshooting Dot matrix, Ink-jet, Laser printers.
 • Troubleshooting of network.
• Responsible taking backups and restoring process.

PROJECT WORK:
1. Have done Virtualization as a project work in Mphasis An EDS Company.
(MS virtual server 2005, Windows 2008 Hyper-V, VMware ESX, VMware
workstation, Citrix XenServer).
2. Participated Company migration (IT) -Mphasis an eds Company ,
ABEC Ltd.

Education………………………………………………………
……...

ACADEMIC QUALIFICATION:
Graduation (sci.) (53.33%) From CSJM University-2002, Kanpur.
PROFESSIOANL QUALIFICATION:
DHE (3 M) From RAJ Software Technology in January 2004.
CCNA (1 M) Training from IP solution in April 2009.

PERSONAL DETAILS:
Current Address : - 401 SaiDham Apartment, Ram Nagar,
Nalasopara-(E)
Fix Address : -13 Devki Nagar, Kanpur, UttarPradesh-208011
Mobile No : - 9209539005
E-mail ID : - kapil.mishra@live.com
Date of Birth : - 5th September 1982
Marital status : - Married
Language known : - English, Hindi.

Declaration:
I hereby declare that the above-mentioned information is
correct up to my knowledge and I bear the responsibility for the
correctness of above-mentioned particulars.
Thanks
KapilMishra
KAPIL MISHRA