SYNOPSIS

ON

ANALYSIS OF MOTIVATIONAL LEVEL OF

EMPLOYEES IN UNION BANK OF INDIA

[MS - 100]

SUBMITTED BY:

…………………………

Enrollment No. :……………….

INDRA GANDHI NATIONAL OPEN UNIVERSITY

YEAR : 2013
 INTRODUCTION

Motivation is the core of management. Motivation is an effective instrument in the

hands of the management in inspiring the work force .It is the major task of every
manager to motivate his subordinate or to create the will to work among the
subordinates .It should also be remembered that the worker may be immensely
capable of doing some work, nothing can be achieved if he is not willing to
work .creation of a will to work is motivation in simple but true sense of term.

Motivation is an important function which very manager performs for actuating

the people to work for accomplishment of objectives of the organization .Issuance
of well conceived instructions and orders does not mean that they will be followed
.A manager has to make appropriate use of motivation to enthuse the employees to
follow them. Effective motivation succeeds not only in having an order accepted
but also in gaining a determination to see that it is executed efficiently and
effectively.

In order to motivate workers to work for the organizational goals, the managers
must determine the motives or needs of the workers and provide an environment
in which appropriate incentives are available for their satisfaction .If the
management is successful in doing so; it will also be successful in increasing the
willingness of the workers to work. This will increase efficiency and effectiveness
of the organization .There will be better utilization of resources and workers
abilities and capacities.

According to Edwin B Flippo, “Motivation is the process of attempting to

influence others to do their work through the possibility of gain or reward.
 ORGANIZATIONAL PROFILE

Union Bank of India (UBI) is one of the largest public sector banks of India (the
government owns 55.43% of its share capital remains public, private organizations
and foreign companies), is listed on the Forbes 2000. It has assets of USD 13.45
billion and all the bank's branches have been networked with its 4129 ATMs. Its
online Telebanking facility are available to all its Core Banking Customers -
individual as well as corporate. It has representative offices in Abu Dhabi, United
Arab Emirates, Beijing, Peoples Republic of China, London, Shanghai, and
Sydney, and a branch in Hong Kong.

The bank is in the process of upgrading its representative offices in London and
Sydney to branches. It also is working on establishing branches in Dubai (in the
Dubai International Financial Centre), and in Antwerp.

UBI is active in promoting financial inclusion policy and is a member of the

Alliance for Financial Inclusion (AFI). View UBI on the AFI member map.

Union Bank of India (UBI) was registered on 11 November 1919 as a limited

company in Mumbai and was inaugurated by Mahatma Gandhi. At the time of
India's Independence in 1947, UBI still only had four branches - three in Mumbai
and one in Saurashtra, all concentrated in key trade centres. After Independence
UBI accelerated its growth and by the time the government nationalized it in 1969,
it had grown to 240 branches in 28 states. Shortly after nationalization, UBI
merged in Belgaum Bank, a private sector bank established in 1930 that had itself
merged in a bank in 1964, the Shri Jadeya Shankarling Bank. Then in 1985 UBI
merged in Miraj State Bank, which had been established in 1929. In 1999 the
Reserve Bank of India requested that UBI acquire Sikkim Bank in a rescue after
extensive irregularities had been discovered at the non-scheduled bank. Sikkim
Bank had eight branches located in the North-east, which was attractive to UBI.

UBI began its international expansion in 2007 with the opening of representative
offices in Abu Dhabi, United Arab Emirates, and Shanghai, Peoples Republic of
China. The next year, UBI established a branch in Hong Kong, its first branch
outside India. In 2009, UBI opened a representative office in Sydney, Australia.
 OBJECTIVES OF THE STUDY

 To analyze the motivational level of employees at UNION BANK OF

INDIA .
 To know the factors influencing the motivational level of employees.
 To know the motivational technique used by UNION BANK OF INDIA
 To suggest new techniques to motivate the employees to enhance their
efficiency and productivity within the system.
 REASON FOR CHOOSING THE PROJECT

I have chosen this project because I would like to study the motivational level of
employees in UNION BANK OF INDIA. For that I select UNION BANK OF INDIA as
it has successfully positioned itself in the Textile Sector, with a wide global footprint.

RESEARCH METHODOLOGY
METHODOLOGY
The Research will be Exploratory Research. The data will be collected through 50
employees.

SAMPLE SIZE
Sample will be around 50 employees

TOOLS OF ANALYSIS
I will use Questionnaire Method. Some of the software’s used for making this
project will be Ms Word and Ms Excel. The Data collected will be shown through
Graphs and Pie Charts.

DATA COLLECTION
Source of Data for this project will be primary & secondary. The primary data will
be collected through questionnaire filled from the respondents. In reference to the
theoretical concept as well as for information are collected through secondary
sources from paper published material i.e. newspaper, journal and magazine &
from printed electronic media i.e. internet websites.

LIMITATIONS OF STUDY
 Time will be the major constraint.
 Respondents will be limited.
 BIBLIOGRAPHY

Books:
 Mamoria, C.B.(1999): ‘Personal Management’ Himalaya Publication,
New Delhi.
 Diwedi, R.S. (1997): ‘ Managing Human Resource’ Galgotia Publishing
Ltd, New Delhi.
 Kothari, C.R. (2000): ‘ Research Methodology’ Vishwa Prakashan, New
Delhi.
 Casio, Wayne F. (1995) Managing Human Resources , 3 rd Edition, Tata
Mcgraw Hill, New Delhi.
 Sainy H.C. and Kumar Sharad, Human Resources Management and
Development, Quality Publishing Company.
 Robbins Stephen P. (1987) The Management of Human Resource, 4th Tata
Mcgraw Hill, New Delhi.
 Aswathapa K. (1997) Human Resource and Personnel Management, Tata
Mcgraw Hill, New Delhi.

Websites:
 www.unionbankofindia.co.in
 www.citehr.com
 www.mbanext.com
 www.managementparadise.com
 CHAPTER SCHEME

CHAPTER – I INTRODUCTION
 THE CONCEPT OF MOTIVATION
 THE IMPORTANCE OF MOTIVATION
 MOTIVATIONAL TECHNIQUES
 DETERMINANTS OF MOTIVATION
 PROCESS OF MOTIVATION
 OBJECTIVES OF MOTIVATION
 TYPE OF MOTIVATION
CHAPTER – II COMPANY PROFILE
CHAPTER – III OBJECTIVES OF THE STUDY
CHAPTER – IV RESEARCH METHODOLOGY
 RESEARCH METHODOLOGY
 TYPE OF RESEARCH
 TOOLS OF ANALYSIS
 DATA COLLECTION
 SAMPLE SIZE
 LIMITATIONS OF STUDY
CHAPTER – V DATA ANALYSIS & INTERPRETATION
CHAPTER – VI OBSERVATIONS & FINDINGS
CHAPTER – VII CONCLUSION & SUGGESTIONS
BIBLIOGRAPHY
REFERENCES

Signature of Student Signature of Supervisor

Date : Date :