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    Christopher Rey San Jose
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    This document outlines a 240-hour training plan for a student to qualify for Food and Beverage NC II. The plan details competencies the student will learn, including preparing the dining area, welcoming guests, taking orders, promoting products, providing food service, handling complaints, and concluding service. Times are allotted for specific training activities and tasks to ensure the student gains experience in all areas. The signatures of the student, parent, teacher and industry supervisor are required to certify the training plan.

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    This document outlines a 240-hour training plan for a student to qualify for Food and Beverage NC II. The plan details competencies the student will learn, including preparing the dining area, welcoming guests, taking orders, promoting products, providing food service, handling complaints, and concluding service. Times are allotted for specific training activities and tasks to ensure the student gains experience in all areas. The signatures of the student, parent, teacher and industry supervisor are required to certify the training plan.

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    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
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    Download as docx, pdf, or txt
    88 views2 pages

    Training PLan He. Fbs

    Uploaded by

    Christopher Rey San Jose
    This document outlines a 240-hour training plan for a student to qualify for Food and Beverage NC II. The plan details competencies the student will learn, including preparing the dining area, welcoming guests, taking orders, promoting products, providing food service, handling complaints, and concluding service. Times are allotted for specific training activities and tasks to ensure the student gains experience in all areas. The signatures of the student, parent, teacher and industry supervisor are required to certify the training plan.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as docx, pdf, or txt
    of 2

    Republic of the Philppines

    Department of Education
    Region III
    School Division of Bulacan

    TRAINING PLAN
    Duration: 240 Hours
    Qualification: FOOD AND BEVERAGE NC II
    Name of Student: Grade and Section: 12-COMPASSION
    School : Felizardo C. Lipana National High School Immersion Site:
    Track: Technical Vocational Livelihood Track Strand/ Specialization: TVL- Home Economics
    Food and Beverage Service NC II
    Duration of Work Immersion : 240 Hours

    School Partnership Focal Person: Hazel M. Balboa


    Work Immersion Teacher: Cristine DJ. Abela

    Time
    Competencies Training Activity/Task Actual Schedule Remarks
    Allotment

    Take table reservation


    10 hours

    Prepare service stations and 10 hours


    equipment
    PREPARE THE
    DINING ROOM/
    RESTAURANT AREA
    Set-up the tables in the dining
    FOR SERVICE 10 hours
    area

    Set the mood/ambiance of the 10 hours


    dining area

    15 hours
    Welcome and greet guests

    Seat the guests 10 hours

    WELCOME GUESTS
    AND TAKE FOOD Take food and beverage orders 15 hours
    AND BEVERAGE
    ORDERS

    Liaise between kitchen and 10 hours


    service areas

    Know the product


    PROMOTE FOOD 10 hours
    AND BEVERAGE
    PRODUCT
    Undertake Suggestive selling
    10 hours

    Carry out Up selling


    10 hours
    strategies
    PROVIDE FOOD
    AND BEVERAGE Serve food orders
    15 hours
    SERVICES TO
    GUESTS

    Assist the diners


    15 hours

    Process payments and receipts


    15 hours

    Serve Beverage Orders 15 hours

    Conclude food service and


    close down dining area
    10 hours

    Listen to the complaint


    RECEIVE AND 10 hours
    HANDLE GUEST
    CONCERNS

    Apologize to the guest


    10 hours

    Take proper action on the


    complaint 10 hours

    Record complaint 10 hours

    Student shall not be given other activities outside of those previously agreed upon , which are anchored on the stated competencies.

    Certified true and correct

    _____________________________________ _______________________________________

    Student’s Signature Over Printed Name Parent’s Signature Over Printed Name

    ______________________________________ _______________________________________

    Work Immersion Teacher’s Signature Industry Supervisor’s Signature


    Over Printed Name Over Printed Name

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