Region

Outage Impacted

Northern Full 1

8
 Alarm Description Incident Id

[Northern] NKD71453 - SK AYER PUTEH - Protocol Status Down, Inter TT2017047690

Node Communication Fail, UMP Port Down

8
 Update Cluster

SDU Faulty , today 09:49 SYDWFM_Faiz} FO already at site troubleshooting. #N/A

8
 Latest Updates Pending Reason Assignee Status
Duration

{31/May/2017 FO reported that Wahid Open

9153:10 13:38 the site high risk,
pnoc_nuur} FO will follow up
Open ticket tomorrow morning.
{31/May/2017
13:38
pnoc_nuur} TT
assigned to
SYD.
{31/May/2017
13:41
pnoc_nuur}
Current alarm ~
RAS
NKD71453:
Protocol Status
Down. eNB
LMNKD71453:
Inter Node
Communication
Fail. However,
its MW link;
71453AYPU_M
>71455SEBA_
M (10.39.26.79)
is up w/o any
alarm.
{31/May/2017
14:03
SYDWFM_Faiz
} FO Wahid.
{31/May/2017
14:04
SYDWFM_vijay
} FO Wahid
{31/May/2017
15:47
SYDFO_Abdul
wahid} FO
report heavy
rain continue
after rain stop
{31/May/2017
17:49
pnoc_nuur}
Alarms persist.
{31/May/2017
18:56
SYDFO_Abdul
wahid} FO
report SDU
faulty...Take
spare sungai
petani office
8 {31/May/2017
22:26
SYDWFM_Dani
el} FO reported
that the site
high risk, FO
will follow up
FO Arrival Faulty Station Fault Part SN Fault Remarks Alarm Cleared TT Resolved

### NKD71453

8
TT Closed Submitted User Root Cause1 Root Cause2 Exclusion1

pnoc_nuur Samsung - Access >

RAS > SDU Weather
Faulty

8
Duration1(Minute) Exclusion2 Duration2(Minute) Exclusion3

168 Supplier Issue >

Samsung Spare

8
Duration3(Minute)