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Resume of Michael Louis Weissman
Resume of Michael Louis Weissman
Resume of Michael Louis Weissman
PROFESSIONAL EXPERIENCE
PROLOGUE COMMUNICATIONS™ — Huntington Station, NY September 2008 to Present
Consulting Product Development Manager
Prologue Communications is a startup company developing a call management and privacy service product for licensing to both regional
telephone companies and organizations with large-scale telecommunications requirements.
Revised business model for new product based upon technical capabilities and limitations of the software.
Revised existing revenue structure to include both licensing fees and real-time database query fees.
Determined and documented requirements for product prototype for demonstration to potential investors
Identified third party products for leveraging development of prototype and product.
Wrote technical specifications detailing architecture, function flows, as well as critical lower level design features.
Expanded existing business plan to include analysis of current market, competitors and their relevant products
Established contact with appropriate vendors and consultants for future research and development.
BOTTOMLINE TECHNOLOGIES / ICM—Great Neck, NY August 1991 – March 2008
Manager, Tier One Production Support Team, 2001 – March 2008
Senior Software Engineer, 1991 – 2001
Bottomline Technologies specializes in providing IT solutions within the financial services, insurance, health care, technology,
communications, education, media, manufacturing, and government sectors. The company has four US offices, 400 employees, and
global clients including approximately 65 of the Fortune 100 companies of the world.
Manager, Tier One Team:
Created and led a team of 8 to 12 local and offshore software engineers, to support over 2 dozen customized
financial management applications providing balance and transaction reporting, end-to-end payment management
as well as other cash and securities management requirements brought by our clients.
Oversaw a robust workload requiring judicious attention to timetables and milestone commitments.
Prioritized and adjusted team-member responsibilities and schedules to meet the needs of top-tier clients.
Created ad-hoc teams to focus unique strengths of members or provide professional training opportunities.
Evaluated client-requested enhancements for resourcing requirements.
Communicated with client’s project managers and business analysts on requirements, timelines, and status.
Initiated and implemented the use of newly available tools, e.g. MS SharePoint and WebEx, to facilitate internal
and external information distribution including issue documentation and management, priorities, and status.
Instituted cross-organizational technical reviews in which engineers and others collaborated on solution-resistant
technical problems. Meetings enhanced team morale, yielded solutions through pooling and overlaying of ideas,
created buy-in on the part of external resources, and improved client satisfaction.
Continued…
M ICHAEL L OUIS W EISSMAN PAGE TWO
Oversaw and contributed to all technical writing related to patch-releases including specifications, release notes,
test plans and reports, installation notes, and problem documentation.
Championed temporary exchanges of staff between support and development teams to influence product
development for maintainability and bring product knowledge into the support group for the new application.
Groomed staff for best practices in client-side interactions as well as proficiency skills specific to the project.
Ran weekly meetings to review statuses of issues, set new goals, and optimize resource management.
Covered over 2 dozen service level agreements generating an annual revenue stream of several million dollars.
EDUCATION
Bachelor of Arts, Philosophy, Minor in Journalism, 1981. SUNY Stony Brook, Stony Brook, NY
Coursework in Computer Science: Operating Systems, Compiler Design, and Business Programming
PROFESSIONAL DEVELOPMENT
Project Management Professional, in progress, 35 hours to date
C++ and Object-Oriented Programming