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My Sap Resume
My Sap Resume
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SAP CRM Functional consultant
Mobile no :
Email: anilkumar.sapcrm86@gmail.com
Professional Summary:
Having 3.5 years of Industry experience, in which about 3.5 experiences as a SAP CRM
Functional Consultant with 2 life cycle implementation and 1 support projects.
Having 1 year domain experience of marketing operations
Extensive experience in business process analysis including blue-printing, gap analysis and
creating as-is and to-be documentation.
Self-motivated, able to set effective priorities to achieve immediate and long-term goals and
meet operational deadlines and support personnel.
Developing & Implementing sales, marketing &customer service programs to gain
competitive edge &improve market penetration through total customer satisfaction.
Professional Experience:
Currently working with TCS as a SAP CRM consultant, since 2010, -till Date
I have been worked at Hindustan pulverising mills from
Academics details:
Project Description:
Dura pipe UK is a leading manufacturer of high performance, thermoplastic pipe work systems.
With over fifty years of experience, our portfolio of products is widely used around the World for
many different applications. Whether it be pressure pipe work for the conveyance of different
media such as water, fuel or more aggressive fluids or specialist drainage pipe work, the solution
will be found within the Dura pipe range. Our products are sold and used in a variety of different
applications around the World. Through an international distribution network we have a
substantial presence in all corners of the World. A number of individual market leading brands
are united within Dura pipe UK these include Dura pipe, Vulcathene, and Guardian, each of
which are leading pipe work brands within specific markets.
Key Responsibilities:
Carried out customizations as per the business requirements of the Blueprint of service
module.
Analyzing the client business process (AS-IS), providing our capabilities in regards to client
business process that are possible through Sap (TO-BE).
Involved in customizing the Service Master Data-Installed Base.
Involved in customizing the Complaint management and In-house repair.
Involved in Customized warranty check profile and assigned this warranty check profile to
Complaint transaction type.
Configured Action profile with relevant Start and Schedule Conditions for In-house repair
transaction type.
Configure Service Level Agreement for Service Product and & Maintain Relationship of
Warranty with Products.
Involved in Customizing service Transaction, Transaction type, Item category, Item
category determinations related to Consignment process.
Configured copy control settings for various transaction types and item categories.
Customized the controlling attributes like, subject profiles and Date Profile.
Sound experience in customizing the Service Order according to the client requirement.
Customized Web UI with Business Roles, Navigation Bar, Work Centers, direct link groups
etc.
Sound experience in customizing the service confirmation according to the client
requirement .
Project Description:
Behr Process Corporation is a manufacturer of interior and exterior residential paint, Founded in
1947 by Otto Behr Jr. It is known for their extensive range of available colors (Over 1800 colors
are represented in their paint swatches and samples with over 4000 colors available overall).
Behr Premium Plus Ultra is Behr's newest line, which is a self-priming paint available for both
interior and exterior applications. The company is based in Santa Ana, California. The Home
Depot is the exclusive retailer of Behr paint.
Key Responsibilities:
Project Description:
Provide support to the business users by resolving all the raised service tickets on priority
without crossing SLA.
Active contribution in providing solution and handling tickets on daily basis.
Maintain the SLA in ticket solving and weekly reporting.
Provide support service to the Client Service, Marketing, & Master data.
Re-configured the Business transactions like (service transitions -complaint, In-house
repair,).
Re-Configured the Object families, attributes And set types, Assigned these to I Base
category.
Re- defines the questioner for Lead and Assigning Qualification levels to Questionnaire.
Date: Signature:
Important points
Hai Anaya please refer given below points
Tell me font size and theme fonts if you can change
How to explain this point Extensive experience in business process analysis including blue-
printing, gap analysis and creating as-is and to-be documentation.
I have completed my mba in the year 2009 and I want to put 1 year domain experience
on marketing can you segregate the dates.
If you want add anything add.
I want to show nearly 3.5 years of experience right from my starting (finishing mba)
can you segregate the dates.
First two clients are implementation clients how long it takes to complete
implementation project generally.
Last one is support.
Please mention the dates given below.
Please send other resume formats if it doesn’t look good.
Write below if you made any thing in the resume (because of I want to know my
mistakes)