GE Energy DIA.

NE WIN

Internet Explorer (7-9) and

Windows settings

© GE Jenbacher GmbH & Co OHG

Achenseestr. 1-3
A-6200 Jenbach (Austria)
 Jenbacher DIA.NE WIN
Documentation Internet Explorer (7-9) and Windows settings

1. Installation guide ____________________________________________________ 3

2. FAQs ______________________________________________________________ 7
2.1 Installation 8
2.2 Configuration 8

Author: Venkatesh Mutnuri / Markus Überegger Checked: TPSS Date: 2012-08-13

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1. Installation guide

Because of security reasons the Internet Explorer has implemented additional blocking mechanism which
can prevent correct running of DIA.NE WIN. Following settings is a guide how the settings can be done
that DIA.NE WIN will run. Please be in attention that the security level will be changed for all sites listed in
the trusted sites and the content advisor will be disabled.

Microsoft Internet Explorer settings

The settings described in this section are stored in the user-specific profile and must therefore be entered
separately for each user.

The DIA.NE WIN web application is based on technologies, which for security reasons and to prevent
misuse, should not be enabled for unknown websites. However, to ensure that your computer can be
used as a DIA.NE WIN operating station, you can add the address of the DIA.NE WIN server to the
"Trusted sites" zone and adjust it to comply with the security settings for this zone. Please note that these
settings will then be used for all "Trusted sites".

Adding the website to the "Trusted sites"

To call up the dialogue box below, choose the [Internet Options...] command in the [Tools] menu. Then
select the [Security] tab.

Click the [Sites...] button to activate the dialogue box for adding websites to the Trusted sites zone.

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Add all site addresses used for DIA.NE WIN to the list of trusted sites:
*.hermes-plants.jenbacher.com (used for internet connection)
hermes.jenbacher.com (used for internet connection)
10.200.200.* (used for dial in connection)
172.31.*.* (usually used for local area connection)

Click [Add] and the address of the DIA.NE WIN server is added to the trusted sites. Caution: The
[Require server verification (https:) for all sites in this zone] option must be in order for the domain to
be added! Next, please exit Internet Explorer and restart. Once the DIA.NE WIN server has been added
to the trusted sites, Internet Explorer must display the "Trusted sites" zone at the bottom right of the
status line when the DIA.NE WIN server is selected.

Security settings for the "Trusted sites"

To call up the dialogue box below, choose the [Internet Options...] command in the [Tools] menu. Then
select the [Security] tab.

Select the [Trusted sites] security zone and click the [Custom Level] button. Set the security level for
this zone to the default security level "Low". If this button has been disabled, this means that the default
level is already set.

After this, click the [Custom Level...] button to reset all the user-defined settings. Next, enable the
[Initialise and script ActiveX controls not marked as safe for scripting], [Allow Scriptlets] and
[Download unsigned ActiveX controls] option.

Author: Venkatesh Mutnuri / Markus Überegger Checked: TPSS Date: 2012-08-13

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Then close this dialogue box by clicking [OK]. Confirm the security question that appears by clicking
[Yes].

Settings for LAN or modem (intranet) connection

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If a proxy server has been configured on your system for use on the Internet, it should be disabled
(circumvented) for the local connection (Intranet) to the DIA.NE WIN server. To do so, check the following
settings and, if necessary, change them.

To call up the dialogue box below, choose the [Internet Options...] command in the [Tools] menu. Then
select the [Connections] tab.

Click the [LAN Settings...] button to go to the following dialogue box.

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If a proxy server has been entered, click the [Advanced...] button to activate the following dialogue box.
Type the address of the DIA.NE WIN server in the [Exceptions] edit box. If it already contains other
addresses, add the address of the DIA.NE WIN server, separated by a semicolon (e.g.:
"xxx.xxx.xxx.xxx;172.31.200.100").

Next, return to the dialogue box below:

If an RDT connection has been configured, [Dial whenever a network connection is not present]
should have been selected. If not, whenever you open Internet Explorer, the RDT connection is always
selected, which then tries to reach the DIA.NE WIN server on the dial-up connection.

2. FAQs

Author: Venkatesh Mutnuri / Markus Überegger Checked: TPSS Date: 2012-08-13

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2.1 Installation
Q: Do I need to install DIA.NE WIN Client Controls?
A: Yes, it is mandatory to install DIA.NE WIN Client Controls before using DIA.NE WIN system. This
installation is one time activity for a computer.

Q: Where can I find DIA.NE WIN Client Controls?

A: DIA.NE WIN Client Controls is available after clicking “Downloads” button on the login page.

2.2 Configuration
Q: Are there any Internet Explorer settings to be configured?
A: Yes, there are settings that required to be configured in Internet Explorer. Follow the instructions in
instruction guide. Be aware of choosing relevant Internet Explorer version setting document.

Q: Is DIA.NE WIN compatible with only Microsoft Internet Explorer or any other web browser?
A: DIA.NE WIN system is developed and tested on Microsoft Internet Explorer. It is advisable to use only
Microsoft Internet Explorer.

Q: What version of Microsoft Internet Explorer version is required for DIA.NE WIN system?
A: DIA.NE WIN system is tested on Microsoft Internet Explorer for version 6.0, 7.0, 8.0 and 9.0.

Q: Is Java runtime required to set in Microsoft Internet Explorer?

A: Yes, it is required to install Java runtime or Microsoft Java Virtual Machine. The newest available Java
version can be used if the “next generation Java Plug-in” is disabled:

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If the “next-generation Java Plug-in” is enabled, DIA.NE WIN is restricted to the versions in the table
below. In this case be sure to have automatic updates disabled.

Microsoft Java Virtual Machine Build 3810

Java Runtime 1.6.0 Update 15 to 26
Update 27 does not work!
Highest Java Version allowed in 1.6.0 Update 21
case of using Hermes.

Q: How do I check what version of Java run time installed on my system?

A: In Microsoft Internet Explorer, Tools
Manage Add-ons
Tools and Extensions. Change the
dropdown from “Currently loaded add-ons” to “All add-ons” and trace the JRE version # as shown below.

Author: Venkatesh Mutnuri / Markus Überegger Checked: TPSS Date: 2012-08-13

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Q. My Java run time Version number is not the same as required? What do I do?
A: Download the version number by visiting the site or contact your IT administrator for a download.

Q: File download is not getting displayed?

A: Check Microsoft Internet Explorer downloads setting; Tools
Internet Options
Security
Trusted
Sites
Custom Level
Downloads
Automatic prompting for file downloads. If disabled then enable
the file download setting.

Q: Values for Hermes are shown as asterics?

A: Proceed to Tools/Internet Options/Security Tab. Click the Custom Level Icon. Then scroll to Script
Active X controls marked safe for scripting and enable it .

If for instance the option Allow Scriptlets would not be enabled the same type of failure would occur.

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Q: Each time DIA.NE WIN is opened a message box reagrding unsafe ActiveX control pops up and has
to be committed.

A: Proceed to Tools/Internet Options/Security Tab. Click the Custom Level Icon. Then scroll to Initialise
and script ActiveX controls not marked as safe for scripting and change the setting from prompt to
enable.

Author: Venkatesh Mutnuri / Markus Überegger Checked: TPSS Date: 2012-08-13

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Q: When logging into HERMES I receive “Failed to create ASP object for :./” Error”.

A: Check Java version that it is not over version 21. Also check internet scriplets settings.

Q: Can DIA.NE WIN run on Microsoft Windows 7 64-bit operating system?

A: DIA.NE WIN can run on Microsoft Windows 7 64-bit operating system but using 32-bit Microsoft
Internet Explorer 8.0 and 9.0. DIA.NE WIN is not supported for 64-bit Microsoft Internet Explorer.

Q: Is there an impact of Windows Data Execution Prevention (DEP)?

A: Yes, it’s necessary to turn of DEP, otherwise especially after changing a setpoint or parameter the
following message comes up and Internet Explorer will be closed.

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Settings for Windows XP to disable DEP:

Go to the System properties of My Computer/Advanced/Startup and Recovery/Settings

Push the Button Edit:

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“/noexecute=” has to be set to “alwaysoff”

After these changes a reboot of the computer is necessary!

Settings for Windows 7 to disable DEP:

Choose Run as administrator:

Type in the command: bcdedit.exe /set {current} nx AlwaysOff and press Enter:

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You should see "The operation completed successfully". (To enable DEP type in: bcdedit.exe /set {current} nx
AlwaysOn.)
After these changes a reboot of the computer is necessary!

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