42sr2017 7 Skils that wl be Diffcult to Automate | Thomas Frey | Puls | Linkedin 78 Skills that will be Difficult to Automate pualshecon Aoi 22,2017 Thomas Frey | Follow Keyrote Spear SF OQ: @z Recently my wife Deb and 1 were eating a a local sushi restaurant, watching the itamae (ushi chefs) carefully preparing each meal In Japan, becoming an itamae of sushi requires years of onethesjob training and apprenticeship. For this reason, I asked Deb if she would prefer eating sushi that was prepared by humans or the same kind of meals prepared by machines. After thi she sid that she'd prefer having a human chef because she that go along ng a person at the cu For her, machines meant perfect consistency an perfectly prepared meals and that was fion with randomness added to the equati decide, ‘The key point here is that when it comes to autom: and the market is not always logical, Xn, the marketplace at home is safer, *# We still go to concerts even though {0 prerecorded mus more comfortable, und oftentimes better quality, * Westill go to museums even though we can witness most ofthe images onli \without having to wait in lines and fight crowds. hitps:lwuwinkedin.com/pulso!78-skls-dficul-automsate-thomas-ey-1?rks\-feedBlipi-un%&3AI%43Apage%SAd_Nagship3_food%SGOYnSHgmdal)... 1/1242sr2017 7 Skils that wl be Diffcult to Automate | Thomas Frey | Puls | Linkedin In cach of these cases, the value of the experience far outweighs the incongruity of decisions being made, ‘Simply put, we live in a human-based economy. and humans are not always ——— ‘What role will robots play in your future? The Irrational Human Will a robot’s smile ever be as comforting as a mother’s smile? fa robot tells you you're beautiful will that ever mean as much as when your boyttiend or gitltiend says it? 10's easy to start listing all the so-called inferior traits that people have. Robots don’t sweat, complain, have to urinate, take breaks, get angry or make mistakes, ‘We generally don’t design machines to be crue, insulting, lazy, vind inrational, clumsy, greedy, envious, hotheaded, power-hungry, self superficial, or stupid, However, humans come with a number of positive characteristics to offset all the We can also be friendly, helpful, charming, wamhearted, risk-taking, courageous, empathetic, inspiring, bold, brilliant, resourceful, benevolent, gracious, humble, and forgiving neg eon hips: inked comipulso!78-skls-dficul-automate-thomas-ey-1?rks\-feedlipi-un%43AIM43Apage%SAd_fagship3_food%SGOYnSHgmdal}... 2/1242sr2017 7 Skils that wl be Diffcult to Automate | Thomas Frey | Puls | Linkedin enurtmousty CUIIpIEN We ure, ‘We have a need to compete, a need to belong, a sense of purpose. we crave attention. Jove, sex, importance, and the human touch, We must never underestimate the power of the human touch, Every human deficiency creates a new market The Human Economy Yes, we are all flawed individuals, and as such, we haye a number of basic needs, We need things like water, food, shelter, clothing, safety, and security, Once those needs are met, a number of other needs kick in like our need for belonging, companionship, timacy, and family. As our lower level needs are met, we move up Maslow’s Hierarchy of Needs to thins like self-respect, self-esteem, status. fame, recognition, power, and freedom, While on the surface we come actoss as incomplete bein; that our needs are What drives our economy. cking in so many areas, the realit Every human defici cy creates a new market. Grocery stores wouldn't exist if we didn’t need food. The housing industry wouldn't exist if we didn’t need shelter and safety. The automobile industry wouldn’t exist ‘without our need for power, status, and freedom. Ironically, the r n robots exist is to support our basic human needs. hips: inkedin.com/pulso!78-skls-dficul-automsate-thomas-ey-1?rks\-feedlipi-urn%43AIMé3Apage%3Ad_Nagship3_food%SGOYnSHgmdal)... 3/1242sr2017 7 Skils that wl be Diffcult to Automate | Thomas Frey | Puls | Linkedin The Great “Either-Or* Debate Will we buy music that's generated by machines or music produced by humans? Will we buy machine-made art, watch a robo-ballet, attend a car race with only driverless cars, or sit ina stadium to watch robo-athletes? In ually all of these cases, we'll choose to do both. Certainly we will mostly choose ‘one over the other, but we'll buy human att along with robo-art, We'll attend a human- run restaurant one day and a robo-restaurant the next, We'll cheer cn our favorite human team with one set of friends and cheer on cur favorite robo-athletes with another, We will also Love some robots and hate others, We don’t live in an “cither-or” world, Rather, our buman culture has grown up around a ‘mare inclusive “both-and” economy. Y¥es, these new options will compete with each other, causing fewer restaurant workers per restaurant, and fewer artists and musicians to fill today’s demands. However, as demand inereases, we may actually have more people working in these fields. Our strugele will be to find the optimal balance. The best restaurant owners will use robots to gain efficiency; the best artists will use robots to produce far more art: and the best musicians and athletes to play with robots instead of play against them, Tasks and Skills that will be Difficult to Automate When we factor all of form around: inki into a few practical guidelines, the safest jobs will * Complex systems too expensive to automate * Creative endeavors that only humans can appreciate * Human to human interactions that produce an emotional response * Ds ‘ons that need human-based reasoning * Complicated outputs that demand a human translator * Situations that require the human touch * Settings where the loyalty of hacker-proof humat machines is preferable over digital + Human to human valuations hips: inkedin.com/pulso!78-skls-dficul-automate-thomas-ey-1?iks\-feedBlipi-un%43AIM43Apage%SAd_Nagship3_food%SGOYnSHgmdal)... 4/1242sr2017 7 Skils that wl be Diffcult to Automate | Thomas Frey | Puls | Linkedin + Human to human competition AS Tstep through this list, please understand that I'm talking about things that will be “difficult” to automate. but probably not impossit Once again, it boils down to this que is made by humans or food that is made by machines? Farmbots are beginning to take center stage in the global ag world Complex systems too expensive to automate While there may be no such thing as a “complex system too expensive to automate,” the m, the more humans will be involved to oversee potential 1. Space launches 2. Asteroid mining 3. Nanotech research 4, Deep ocean research 7. Material science 8. Failure analysis hips: inkedin.com/pulso!78-skls-dficul-automsate-thomas-ey-1?rks\-feedlipi-urn%&3AIMé3Apage%SAd_fagship3_food%3GOYnSHgmdal)... 5/1242sr2017 hitps:lwuwinkedin.comipulso!78-skls-dificul-automsate-thomas-fey-t?uk=\-foed8lipi-um%s3AlM43Apage%K3Ad_lagshipS_foed%38OYnSHomAal 7 Skils that wl be Diffcult to Automate | Thomas Frey | Puls | Linkedin We have a great love for what creative people produce. Invariably we will use machi to help in these endeavors, but there will always be people ditecting the effort. 9. Artistic performances ~ painting, sculpting, dance, and design 10, Musical performances 11. Poetry 12.F jon designers 13, Int 14, Indust designers 15, Beauty parlors 16, Reputation designers and managers Human to human interactions that produce an emotional response ‘These may seem like tiny pieces of humanity, but the value of these nuanced interfaces play an extraordinary role in cur relational experiences. 17. An encouraging smile 18, A persuasive argument 19, A personal handshake 20, A hug 21. A romantic kiss 22, A convincing sales pitch 23, A massage 24, Multiple facets of sexual relations and procreation Decisions that need human-based reasoning As our capabi ve will see an ever-increasing need for ethical oversight. Our ability to destroy things will soon exceed our ability to create things. and we'll need eit242sr2017 hitps:lwuwinkedin.comipulso!78-skls-dificul-automsate-thomas-fey-t?uk=\-foed8lipi-um%s3AlM43Apage%K3Ad_lagshipS_foed%38OYnSHomAal 7 Skils that wl be Diffcult to Automate | Thomas Frey | Puls | Linkedin 25, Creation of new laws, p and regulation 26, Government oversight 27, Basic troubleshooting 28, Business planning 25, Marketing strategies 30, Managing animal shelters 31. Child care workers 22, Basic and advanced problem solving Complicated outputs that demand @ human overseer or translator and the amount of data we'll be dealing with ona daily basis exceeds human ability to comprehend, we'll begin to automate the analy However, there bea need for human oversight to manage all the excep edge cases. 33, Doctors and medical diagnosis, 34, Data analytics 35, Judges and legal systems 36, Business executi 27, Privacy advocates and experts 38, Relationship building strate 39, Birthing processes 40, Genealogical mapping Situations that require the human touch Humans are social creatures by nature, and strong social bonds invariably require human touch, ma42sr2017 hitps:lwuw inked com/pulso!78-skls-dificul-automate-thomas-ey-t?uks\-foed8lipium%43AlM43Apage%&SAd_flagshipS_food%38OYnSHomAal 7 Skils that wl be Diffcult to Automate | Thomas Frey | Puls | Linkedin 42, Teaching someone how to gracefully enter a room 43, Teaching someone how to win a debate 44, Teaching someone why it’s important to take a bath 45, Teaching someone to do gymnastics 46, Teaching someone to make a reasonable decision 47, Teaching someone the value of human life ‘Settings where the loyalty of hacker-proof humans is preferable over digital machines Fallible humans may not seem like the strongest link in a secure system but in many cases they become a crucial disconnected node in an otherwise hackable digital structure, 48, Guarding the President (or other important people) 49, Holding a secret 0, Personal confidant 1, Safeguarding corporate knowledge 52, Robot displacement g 53, Robot consultants 54, Robot lobbyists 55, Leaders of robot resistance groups Human to human valuations Since robots do not value objects the ways humans do, or make decisions about what constitutes a fair price on a product, the need for human value judgments will continue tobe important. 56, Buying stocks or commodi 57. Voting site42sr2017 7 Skils that wl be Diffcult to Automate | Thomas Frey | Puls | Linkedin 59, Deci ns to act an a policy viol 60, Buyers 61, Purchasing agents 62, Product and service ratings 63, Surveys and polls, Positions where humans control robots ‘There are many positions where people will use robots as tools and evolve along with their industries, growing with each new productivity advancement. 64, Business owners and managers 65, Software designers and coders 6, System engineers 67. Product designers 68, Robot maintenance and repair 69, Robot configuration specialists 70, Robot test technicians 71, Auctioneer that spe in selling robots Human to human competition We're much more interested in our standing among other humans aver how we compare to robots. 72, Popular sports football, basketball, soccer) 73, Olympics and Paralympics 74, Popularity competit ns (i.e, beauty pageants, elections, ete.) 75, Loyalty programs hitps:lwuwinkedin.comipulso!78-skls-dificul-automsate-thomas-fey-t?uk=\-foed8lipi-um%s3AlM43Apage%K3Ad_lagshipS_foed%38OYnSHomAal aia42sr2017 7 Skils that wl be Diffcult to Automate | Thomas Frey | Puls | Linkedin 71. Startup funding pitches 78, Conflict resolution ib ddA Is this what we should expect from the robot revolution? Final Thoughts One of my readers, BJ Brown, recently passed along the following story: When I was in northwestern Canada in the 70°s I ask one of the locals why they still used dogs instead of snowmobiles. He replied, “When I'm out in bad conditions, the dogs have as much stake in getting home as I do, The snowmobile doesn’t care.” Will robots ever truly care? Contrary to popular bel bbumans rather than ar f, most robot and A systems currently act as a complement fo lacement them, According to most experts, we are still years away from general artificial intelligence and full automation, But eventually, there will come a day where robots will perform ‘most tasks and the role of humans in the production cycle will become marginalized. My goal in writing tis was not to develop an exhaustive list of “safe jobs,” but rather to create tools for thinking about the human role in our future. Robots are coming, They're coming with or without cur blessi forms we can’t even imagine, and in shapes and But they also come with fin its that we will soon discover along the way By Futurist Thomas Frey hips: inkedin.com/pulso!78-skls-dficul-automsate-thomas-tey-1?iks\-feedlipi-un%43AIM43Apage%SAd_fagship3_food%SBOYnSHgmda.... 10/124252017 78 Skis that willbe Diffcul to Automate | Thomas Frey | Pulse | Linkedn Google Top Rated Futurist Speaker —_ ee Eo ‘Thomas Frey xyote Sacer, Sr Futurist Davie sti, citar FturistSoceer co, & nro Statice 9 comments Newest Y @e Michael Hyres Enterprise -Sales ares Manager at Tableau Sef hahahe g ‘la Begbagii Froject a agement, Strategie Plan That raybe the most hntps:lwuw inked com/pulso/78-skls-dficul-automsate-thomas-ey-1?rks\-feedBlipi-un%43AIM43Apage%SAd_fagship3_food%SGOYnSHgmdal... 11/1242sr2017 7 Skils that wl be Diffcult to Automate | Thomas Frey | Puls | Linkedin Don't miss more articles by Thomas Frey Lk 14Fallacies ofthe Coming Robot 78 Skillsthat will be Difficult te Automate 25 Shocking Predictions about the ‘Apocalypse ‘roves Feyentinecn Coming Driverless Car Era in the U.S. cas eyorirkecn Tamas reyontivedn ooking for more of the latest neaclines on LinkedIn? 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