Anurag Mahor

House Number – 177, Pocket D-14, Sector – 7, Rohini, Delhi – 110085

Email : anurag.mahor@gmail.com
Contact: +919891737940

Summary

Human Resource professional with 5 years of comprehensive experience in Organization Development and
HRBP role with expertise in Performance Management, OD interventions, Employee Satisfaction and
Engagement and Rewards. Self-motivated with the ability to excel in a fast-paced and dynamic environment,
manage competing priorities and adapt readily to new challenges.

Key Skill:
 PMS and 360 feedbacks  OD  Rewards and Recognition
 Employee Engagement  HR Policies  Employee NPS & Satisfaction

Professional Experience
Delhivery Pvt Ltd (5000+ employees)
Assistant Manager (HR) - April 2016 – June 2018
Senior Executive (HR) - November 2014 – March 2016

Key Responsibilities:
o Designing and automation of PMS, MSF (360-degree feedback) and continuous feedback
module.
o Managing 4 performance appraisal cycle simultaneously with zero error. Also, managing
talent reviews, multi-stakeholder and continuous feedback to ensure the feedback can flow freely
from one stakeholder to the other in a seamless manner.
o Institutionalization and driving R&R programs for On-roll as well as Off-roll employees.
Programs impacted and improved the performance of 10000+ plus employees.
o Facilitate and driving Employee Satisfaction Survey and Employee NPS survey to assess the
pulse of the organization and publishing consolidated feedback along with actions plans to
leadership team.
o Lead the Employee Engagement activities like cultural activities, fun Fridays, Leadership
connect sessions, and Townhalls. Also conducting Skip Level meeting as per the business need.
o Development and revision of Human Resources policies and processes.
o Design, create and release all Employee Communication.
o Ensure that all employee relations issues are properly identified, reported, investigated and
resolved.
o Handled all key activities involved in employee life cycle beginning from Joining process,
Orientation, Onboarding, appraisal queries, employee exit formalities till his full and final
settlement.

Safexpress Private Limited - Safeducate

Senior Executive (HR): July 2012 – July 2014

Key Responsibilities:
o Driving Performance management system for continuous evaluation along with timely
execution of all processes involved in PMS cycle.
o Leading Employee Engagement activities for Employee motivation and development. Conducting
employee satisfaction study and driving employee recognition activities.
 o Providing an enabling workplace by effective and timely resolution of employee grievances.
o Managing the complete Recruitment life-cycle and Campus drives for sourcing the best talent
from diverse sources according to job specification and requirement for Safeducate.
o Experience in Competency Mapping, content designing, module delivery.
o Formulate strategies & Initiate positive changes in company via Learning & Development
Strategy.
o Resource management to ensure optimum utilization of trainers.
o Ensure accurate and timely data is updates in MIS along with analysis of weekly/monthly reports.

Educational Qualifications

o MBA in HR from University School of Management Studies (USMS), GGSIPU with 78.4 %
marks.
o B.Sc. (HHA) from Institute of Hotel Management, New Delhi with 76.4% marks.
o Competed 12 (C.B.S.E) in 2005 with 80% marks & Class 10 (C.B.S.E) in 2003 with 77.4% marks.

Professional Projects and Internships

HR Project on Deviant Workplace Behavior

o The objective of the project is to investigate the presence of deviant workplace behaviors and its
impact on organizations in service sector. Identifying why people engage in such behaviors.

HR Internship at Bharat Gears Ltd (18th June 2011 - 31st July 2011)
o End to end recruitment management, coordination for training programs as per schedule

Internship at Shangri-La Hotel (28th May 2007 - 13th October 2007)

o Five months intensive training in all 4 major departments, i.e. Front Office, Housekeeping, Food
Production and Food and Beverage service.

Academic Certificates
o College topper for three consecutive year & All ROUNDER in the Graduation.
o Culinary Award in 2nd and 3rd year in Graduation.
o Winner of various sports event at DIHM for the year 2006-09.

Other Skill and Hobbies

Other Skills: Content Development, TNA, Competency Mapping, Comparative Analysis, Data Analysis, MS
Office, C++, HTML, and DOS.

Hobbies: Designing, Cooking, Painting, Sports.

Personal Details

Father’s Name : Bhagwan Singh

Father’s Occupation : Metallurgist, Private Sector
Date of Birth : 12th March 1988
Language Known : Proficient in English and Hindi

The above-mentioned information is true to the best of my knowledge. I may be contacted if you require
any clarifications.
Sincerely
Anurag Mahor