Employment Outlook and Salary Guide 2010/11: Malaysia

Employment Outlook and
Salary Guide 2010/11

a tool for workforce planning
malaysia
Recruitment | Outsourcing | Consulting

Contents
4 Executive Overview
6 Key Findings
8 Labour Market Developments
10 Introduction
12 Banking and Finance
15 Call Centre
16 Function Support
17 Human Resources
18 Logistics & Warehousing
19 Sales & Marketing
21 Information Technology
24 Engineering & Technical
Kelly Services, Inc. (NASDAQ: KELYA, KELYB) is a leader in providing
workforce solutions. Kelly offers a comprehensive array of outsourcing
and consulting services as well as world-class staffing on a temporary,
contract and permanent placement basis. Serving clients around the
globe, Kelly provides employment to 480,000 employees annually.
Kelly has been at the forefront of the recruitment industry for over
60 years and has set the industry benchmark with our innovative
recruitment and retention strategies. We pride ourselves in delivering
a high level of customer service and providing the right talent in
accordance with our clients’ requirements. All our candidates undergo
a stringent screening process to ensure they are the best possible fit
for the job.
For more than 26 years in Malaysia, and with offices across the
regions, Kelly has in-depth experience working with Malaysia’s leading
companies and delivering the best talent available.
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All rights reserved. No part of this book may be reproduced or transmitted in any form without the written permission
from Kelly Services Malaysia. The information contained in the Kelly Employment Outlook and Salary Guide is intended
for educational purposes only. Kelly Services Malaysia takes no responsibility for any liabilities that emerge based on the
information contained in this guide.
Executive
Overview
We are pleased to present the Kelly Malaysia Employment Outlook and Salary Guide 2010/11, a comprehensive reference tool on the
salary trends, job titles and employment outlook across industries.
The aim of this Employment Outlook and Salary Guide is to provide an insight to the latest salary ranges for various positions across
industries in Malaysia through a compilation of salaries and job titles. The salary ranges are indicative of actual transactions between
employers and employees and represent a reflection of the marketplace. The compiled findings are presented in an easy to read format for
your reference.
With the timely release of the New Economic Model (NEM) for Malaysia Part 1 Report towards enhancing the country’s source of growth,
the NEM will set the framework for all sectors to embark on our 10 year journey to transform Malaysia into a high-income economy.
Human capital is the most valuable asset in a fiercely competitive globalised world and employers must retain and attract talent to be
able to compete on a regional and global scale. Organizations need to invest in the development of their human capital and put in place
human capital management standards and practices that are on a par with some of the best global companies. Performance measurement
systems with well structured key performance indicator (KPI) frameworks and competitive remuneration schemes will help the workforce to
realise and develop their potential to contribute to the economy.
For 2010, the Malaysian economy is expected to post a moderate growth of 4.9%, improving further to 5.4% in 2011 with an average
increase in salary at 4.1%. Bank Negara Malaysia projected 11.2% growth in exports and 14.6% growth in imports for 2010 after a positive
growth of 4.5% in the fourth quarter of 2009.
With the persistent pick-up in orders during the past five (5) months in the electric and electronics sector and a recovery in crude
oils, natural gas and manufacturing sectors, we experienced a rebound of employment opportunities in the Manufacturing, Logistics
and Retail industries. There is a continuous demand for talent in the Information Technology, Engineering, Healthcare, Digital and
Telecommunications, Outsourcing, Call Centre and Islamic Banking and Finance sectors. Organisations are now hiring and building their
teams for future growth.
The battle for skilled IT talents in Malaysia continues unabated especially in the IT Outsourcing arena and IT shared services sectors. This
shortage of skilled workforce is attributed to the exodus of talented Malaysians and compounded by the fact that technical and vocational
schools are producing declining number of graduates and quality of graduates is inadequate.
The continued growth of new development projects and supporting facilities in the 5 growth corridors, the construction of new mass
transit lines in the Klang Valley and Penang has also created job opportunities within the engineering spectrum across the Malaysian
region. Recruitment opportunities for candidates with strength in market research and product/brand knowledge is still favorable within
commercial and business sectors whilst most call centre job opportunities require agents skilled in multiple languages.
Whilst, we hope this Employment Outlook and Salary Guide 2010/2011 will serve as a handy reference tool for you, we are always on hand
to assist you with current data and also to support you in developing recruiting strategies and programs to suit your specific needs.
We trust you find this Malaysia Employment Outlook and Salary Guide 2010/2011 from Kelly Services resourceful to your business.
Melissa Norman
Managing Director
Disclaimer: Monthly salary ranges are subject to economic fluctuations. Monthly salary ranges exclude other bonuses, allowances and
Employer EPF contributions.
A copy of this guide will be available on our website in July 2010. Visit us at: kellyservices.com.my or call our Kelly CAREline 1-300-88-
KELLY
4 2010 employment outlook and salary guide

2010 employment outlook and salary guide 5
Key Findings
The Employment Outlook and Salary Guide 2010/2011 is indicative Staffing opportunities
of the benchmark of salary ranges practiced across various
The construction and services sectors are expected to expand
industries and positions within Malaysia. An overview of the
further over the next 2 years, with higher growth projection for
employment market is incorporated to provide a more detailed
the services sector this year and towards 2011. As the economic
insight into the job opportunities across industries. The information
recovery gathers momentum coupled with the return of consumer
was tabulated during the fourth quarter of 2009 till April 2010.
and investors confidence, key sub-sectors driving growth are
The recent global crisis has quickened the change in the economic financial services, logistics, ICT and tourism related services.
landscape where Asia and Latin America are seen as regions of
Following the positive economic growth of 4.5% in the fourth
growth. Malaysia’s New Economic Model (NEM) which will be the
quarter of last year, employment prospects have improved with
backbone of the 10th and 11th Malaysia Plans, are expected to
stronger labour demand in various sectors of the economy, in line
accelerate the country’s progress into the next decade to ensure
with the recovery in economic activity. In 2010 the average increase
the success of Vision 2020. Malaysia has come a long way from
in salary is expected at 4% - 5%, an increase of 1% - 2% from 2009.
being an agro-based to a manufacturing-based and now towards a
The unemployment rate is projected to be lower at 3.6% of the
knowledge-based orientated economy.
labour force in 2010 compared to 3.5% during the fourth quarter of
According to the World Bank, a high-income economy is one with 2009.
a gross national income per capita of USD 12,000 and above, and
Graduates in particular, will face a tougher time landing good jobs
Malaysia has not caught up with the high income economies yet.
compared to the pre-financial crisis period. Soft skills and having
The workforce today is also relatively unskilled with 80% educated
the right positive attitude coupled with good academic results will
up to Sijil Pelajaran Malaysia (SPM) level or its equivalent, and only
be key differentiators for fresh graduates. They need to possess
25% of Malaysian jobs are in the higher skill category.
excellent communication and soft skills to be employable and
Therefore, to be a centre of growth in a post crisis business marketable. Those with internship or apprenticeship experience will
environment, two areas have been identified as critical ‘long-term be able to strengthen their employability.
focus areas’ and they are cost efficiencies and talent development.
Career opportunities have evolved to include niche areas such as
There is a talent war out there and specialists remain in demand.
the interactive entertainment industry where graduates with strong
The global market for talent is highly competitive. Small and
skills in computer programming, animation, computer graphics
medium scale enterprises (SMEs) will require more help than larger
and software development have a potential of earning a salary of
organizations in recruiting and retaining talent. They will need more
RM2,000 – RM4,000 per month, depending on their experience.
strategic thinking and direction as larger organizations have the
There will also be an increasing demand for ICT professionals
knowledge base and global understanding.
with skills in networking, security and creative multimedia within
As talent mobility is rampant in the globalize platform, companies the next three (3) years. Other staffing trends include rich Internet
need to increase their focus and investment on how they manage applications (an aftermath of Web 2.0) and mobile development
people through change which includes redefining employees’ arising from smartphones impact into the markets.
roles in the organization, training and development, and employee
Overall, the Malaysian Government has been aggressive in policy
engagement. This will provide the push model to accelerate
induced recovery programmes, marshalling resources (human
Malaysia in producing a highly skilled workforce and ultimately to
and financial) to create jobs, reduce unemployment, aggressively
achieve its objective of becoming a high income economy.
promoting training and re-training to build future human capital
capacity and foster lasting confidence among consumers and
businesses.

Skills and specialization in demand Salaries have generally registered a 4% - 5% increase for workforce
handling credit control, operational and senior managerial support
The key challenges that influence Malaysia’s ability to achieve its
staff such as executive secretaries, finance managers and analyst,
long-term growth potential include the following:
auditors and human resource managers. On the sales and
1. Effective implementation of a comprehensive human capital marketing front, more organizations are offering performance based
development policy that focuses on upgrading skills incentives and higher commission levels. Salaries for non-skilled
workforce with less than 2 years of job experience has recorded
2. Attraction of overseas talent including Malaysians working a 3% - 5% increase while those with specialized skills armed with
abroad back into the Malaysian employment markets more than 5 years of job experience has seen a higher increase in
salary by 8% - 10%.
3. Facilitation of salary increases across all skill categories
These are key imperatives to accelerate the shift to higher value- Human Resources strategies
added industries towards a high-income economy.
The business world is becoming increasingly global. At the
A recent assessment by the World Bank suggests that organizations same time, the composition of the workforce today is changing
have become increasingly concerned about information technology significantly and Human Resources (HR) is evolving into a more
(IT) skills, technical and professional skills of Malaysian workers as strategic and business partner role in organizations. Understanding
well as complaints about the mismatch of skills sets in graduates and leveraging the differences between generational groups is
and inadequate proficiency in the English language. critical for organizations so as to continue motivating and engaging
a multi-generational workforce for optimum performance.
The shift towards a knowledge-based economy or K-economy
requires Malaysia to attract highly skilled professionals and invest With the changing markets, HR expertise on talent attraction,
in domestic investments that have high multiplier effects and retention and engagement, enhancing workplace productivity,
create more job opportunities. Talents skilled in next-generation succession planning and building leadership bench strength are
Web technologies, internet and mobile content development are some of the areas critical to many organizations today. Continuous
in demand as unified communication, enhancement to existing skill development and training - and lifelong learning - are key in
systems are still being carried out within the Technology landscape. today’s competitive labor market. All these programs require a shift
in the mindsets among all leaders in the organization and needs to
There is continuous demand for experienced ICT workforce
be part of the organizational vision, philosophy and mission.
in software development, system implementation, system
administration and IT project management such as SAP and Java The hiring trend in a changing market in Malaysia has culminated in
programming. most organizations placing greater emphasis in talent management
with HR playing a pivotal role in identifying the talents which will
Call Centre agents will continue to be in demand as key contact
play an active role in the organization’s growth. HR practitioners
points of the businesses as more companies are moving towards
experienced in a full spectrum of HR capabilities are continually in
outsourcing this function. This is largely due to the country’s
demand as it is critical that HR practitioners shape talent for the
multi-lingual population and Malaysia’s central location within the
next generation and the workplace of the future in order to prepare
Southeast Asia region.
the workforce for an increasingly knowledge-based economy
Salaries for skilled workforce within the IT industry, those competent
in SAP, Java, ERP, IT project programming and other web
technologies have registered 8% - 10% increase in minimum and
maximum salary. There is a demand for well rounded candidates
who are able to multi task and meet performance expectations.

Labour Market
Developments
Central Region Next generation web technologies, E-Commerce, Internet and

mobile content development coupled with a sizeable base of IT
Malaysia is strategically located in a high growth region with natural
shared services and outsourcing companies continue to ensure
resources coupled with well-developed infrastructure, augmented
a reasonable market for Professional and Technical talent in the
with modern industrial parks and development corridors. These
central region. Job opportunities for both fresh graduates and
will serve to attract investment to build transportation and logistics
those with 2-3 years experience in such industries have seen a
hubs, attract innovative and high value added businesses to
growing demand for this pool of specialized and skilled workforce.
Malaysia. The emergence of Iskandar Malaysia, Northern Corridor
Economic Region (NCER), East Coast Economic Region (ECER), With Malaysia as a model Islamic country to promote and develop
Sabah Development Corridor (SDC) and Sarawak Corridor of entrepreneurship based on Islamic principles to the Western world,
Renewable Energy (SCORE) are targeted not only on enhancing Islamic Banking and Finance continued to expand resulting in
the competitive advantage of the nation but in improving the living continued demand for talents experienced in financial services in
standards and providing job opportunities across all industries and the Islamic context. With the increasing human capital demand
sub-sectors. in the financial industry, graduates with exposure to technical
knowledge in the areas of banking such as conventional, investment
For Malaysia to move towards a high income economy, given
and Islamic as well as insurance and Takaful are preferred.
the existing strong manufacturing base, the movement will be
complemented by the development of the knowledge-intensive
Northern and Southern Region
services sub-sectors. These areas will include Information and
Communication Technology (ICT), Research and Development With Penang, Melaka and Johor’s choice location due to easy
(R&D), Healthcare, Marketing and E-Commerce to support industrial access to ports, airports and transportation hubs coupled with
growth. In recent years, the momentum is getting stronger in Government provisions for infrastructures, both the Northern and
the areas of Travel, Transportation and Education. Promotional Southern regions have continued to register growth due to their
efforts in within the Hospitality and Travel industry has diversified value as key contact locations and points for businesses. The skills
from traditional markets and aimed at new and emerging niche and professions in demand in both these regions vary according to
segments such as home-stay, student travel, health and wellness local industries and location. The Iskandar Development projects
tourism and eco-tourism. Healthcare and Life Sciences workforce and Tanjung Langsat industrial area would increase the demand
such as doctors, specialists, nurses, radiographers and researchers for professionals such as engineers, architects, quantity surveyors,
are continually in demand with an increase of salary from 10% -18% researchers in telecommunications, water, life sciences and bio-
for those with 5 years experience compared to last year. technology sectors. The Tanjong Agas Oil and Gas and Maritime
Industrial Park in Pekan, Pahang, which has attracted RM6 billion
The government has been providing incentives in several high
investment, is expected to create about 30,000 jobs over the next
growth sectors such as Tourism, Healthcare, Islamic Banking,
10 years. Of the 30,000 jobs, the first 5,000 jobs are expected to be
Green Technology, Life Sciences, Information Technology and
generated within the next two years.
Communication, Shared Services and Outsourcing sectors.
Malaysia’s diverse language networks help to support the There is a strong demand for engineers specialized in electrical and
development of Tourism and Call Centre, Outsourcing and Shared electronics and according to the Penang Chapter of the Institute of
Services sectors as availability of multi-lingual employees are critical Engineers Malaysia, there is indeed a shortage of such engineers
factors to support these industries. there. Of the 1,350 engineers on its register, only 260 of them were

specialized in electrical and electronics. Within the E&E sector, the to recover, reuse and recycle. This has contributed to a stronger
new growth areas are advanced analogue, radio frequency, mixed demand for human capital to be employed in companies that apply
signal and power management, IC design, manufacturing and green technology designed to be environment-friendly.
fabrication and the PV industry.
Areas of growth potential within the ICT industry with growing
Year 2010 will see an increase in the hiring of capable and well- demand for human capital cover sectors such as digital
rounded personnel who can handle reception, administration animation, network security, software development and mobile
and basic accounting responsibilities. The employment outlook communications. These sectors focus on high value-added activities
is positively affected by the consolidation of administrative and Design and Creative sectors has taken centrestage as a
support staffs due to reasons like heavy reliance on technology niche area for new growth. Creative multimedia content industry
and increment in office automation. There has been a continued is mainly involved in areas of post-production, animation,game
demand in talents like Secretaries, Office Coordinators and development, e-learning, mobile and interactive content, which is
Administrative Assistants who can handle diverse portfolios and be expected to grow by 36 per cent this year compared to 26 per cent
an active participant in the company’s growth. in 2009. This industry which comprises about 200 companies have
generated over 7,000 high value added creative jobs with annual
Professional and Technical revenues of over RM678 million.
Outlook for the Information Communications Technology (ICT) The ICT industry in Malaysia is expected to grow at a rate of 8%
sector is positive spurred by increasing demand for mobile data for year 2010 as compared to 5% growth in 2009 due to the global
and broadband services. Intense competition among service financial crisis. Malaysian ICT spending was estimated at US$12.8
providers, commercial roll-out of the high speed broadband billion in 2009.
(HSBB) project in selected urban areas and continued expansion of

More employers have placed emphasis on hiring candidates
WIMAX services contributed to the growth. In an effort to increase
not just with technical and product knowledge but those with
broadband services nationwide, the Government in partnership
behavioural skills such as selling, customer service, people
with Telekom Malaysia, has embarked on a RM11.3 billion High
leadership and managing a business. Job opportunities for fresh
Speed Broadband initiative. End of quarter one 2010, the country’s
graduates with internship exposures or those with apprenticeship
broadband penetration stands at 34.2%.
experiences remain favourable. ICT talent based in central region
The stronger growth in the Electronics and Electrical (E&E) exports earns about 5% - 8% higher salary compared to those working
is attributable to the continued strong demand for personal in Northern or Southern region and employers from chemical,
computers, smart phones and new electronics gadgets such as the utilities and oil and gas paid higher salary as compared to retailing
iPhone. Corporate spending on IT is also expected to help shape or trading industries. Mid management to senior level positions
the recovery of the ICT and E&E sectors. Malaysian professionals recorded a sharp increase of 15% - 25% in salary increase, mainly
offering ecological architectural and engineering services in from the oil and gas, telecommunication and financial industry.
building designs, energy efficiency management, renewable energy

and power generation and the construction industry are also
making their mark in the field of ‘green buildings.’ Waste recovery
technology, waste water treatment and recycling and energy
technology has led to the offer of products and services designed

General recruitment services
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Kelly Services general recruitment focuses on client staffing requirements from entry-level to junior executive
positions in functional areas such Accountancy & Finance, Banking, Customer Service, Human Resources,
Logistics & Warehousing, Function Support, Sales & Marketing and Retail.
specialist recruitment services

Kelly Services specialist divisions include Kelly Selection, Kelly Engineering Resources, Kelly IT Resources and Kelly Outsourcing and
Consulting Group. Our specialist divisions focus exclusively on the functional staffing requirements of our clients and draw in the formidable
resources and infrastructure built by Kelly Services. It is the best of both worlds – a company with specific knowledge and expertise backed by
a respected leader who has been staffing the world for more than 60 years.
We tailor our methodology to suit each requirement and our clients’ specific needs. Our database is unmatched in the industry giving us
access to a large pool of potentially suitable candidates in a timely manner. Our constant presence in online portals, media contribution,
use of display advertising and our innovative approach to market mapping and networking allow us to reach passive candidates that would
otherwise not be available.
Kelly Selection is a search and selection practice for mid to senior level professionals, with specialist consultants
offering expertise in Accountancy & Finance, Banking, Human Resources, Sales & Marketing, Legal, Risk &
Compliance and Procurement & Supply Chain.
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and full-time employment across all disciplines including Aerospace, Chemical, Construction, Electrical,
Heavy Equipment, Manufacturing, Oil & Gas, Pharmaceutical, Semi-Conductor and Telecommunications.
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recruitment.
outsourcing.
consulting.

banking & finance
Min. Max.
Experience Salary Salary
Occupation Title Qualification Job Description
(years) (in local (in local
currency) currency)
BANKING
Relationship Manager Degree/ 8 yrs Participate actively in the marketing of islamic banking products 7000 10500
Professional/ and services to existing and new clients. Draw up credit facility
Masters proposals and maintain existing loan accounts.
Business Intelligence Degree/ 8 yrs Ensure a standardized process for reporting is set in place and 7000 13000
Manager Masters ongoing reports are provided to management through set periods.
Responsible of ensuring quality data and analysis from the Islamic
Banking perspective is provided so management ensures proper
decision making.
Investment Analyst Degree/ 5-10 yrs Detailed analysis and reporting on potential governmental 7000 15000
Professional investment. Research areas including share prices and government
linked companies abilities to pay back their debts. Review of
feasibility studies including projected financials and preparation of
investment recommendation reports.
Product Development Head Degree/ 5-10 yrs Developing products and programs for Islamic Banking and 7000 20000
Masters responsibility to make appropriate recommendations and obtain
required management approvals.
Head of Syariah Compliance Degree/ 5-10 yrs To provide Syariah advisory assistance as first point of reference 7000 20000
Masters to other divisions and other related parties in structuring banking
and finance products and ensuring its concepts, features and
documentations are compliant with the Syariah rulings.
Head Credit Risk Degree 8 yrs Perform credit evaluation and provide recommendation to Credit 7000 15000
Committee. Recommend appropriate structuring to mitigate
inherent risks. Develop and maintain corporate credit risk policies
and guidelines. Develop and maintain appropriate credit portfolio
m
Head Sales Degree/Post 8 yrs Execute and implement sales plan strategies to effectively able to 7000 15000
Graduate do charge cards acquisition. Plan effective sales executions and
Diploma/ recommend alternatives measures to address changing market
Professional environment on charge cards.
Degree/
Master's
Degree
Head Merchant Degree/Post 10 yrs Responsible to drive merchant business and merchant sales. 7000 15000
Graduate Terminal management, IT support and product support. Handling
Diploma/ of external sales channels.
Professional
Degree/
Master's
Degree
Senior Manager - Compliance Degree 5 yrs Supervisory role to ensure Bank's compliance with relevant 7000 10000
regulatory authorities. Provide in-house advice to operating units on
regulatory, reputational and ethical matters. Develop compliance
policies and procedures and ensure that new/amended policies
Branch Manager Degree 5-6 yrs Responsible for the operational activities of branch. Ensure 5000 8000
compliance of company's policies, procedures and standard and
other regulatory requirements in all operational activities. Plan and
execute for business growth and development.
Compliance Manager Degree 4-5 yrs Custodian of the standard of compliance, internal control and risk 4500 7000
management . Take lead and implement reviews and corrective
actions. Key liaison with necessary regulators and internal parties on
compliance and risk management.
Relationship Manager Degree 3-5 yrs Sales and investment for high net worth clients. Cross sell products 4000 7000
and enhance customer relationships
Compliance Officer Degree 4-5 yrs Custodian of regulatory compliance requirements and bank policy 3500 5000
& formulate necessary guidance. Review and ensure adequacy
of product transparency and disclosure and compliance with
local regulatory requirements. Implement necessary internal
communication on regulatory related requirements & reporting.
Hot job

Min. Max.
currency) currency)
Treasury Officer Degree 4-5 yrs Process booking and validation of trades. Prepare and update 3000 4500
reports for management. Handle reconciliation and ensure
settlements are timely and accurate.
Corporate Recovery Degree 4-5 yrs To execute strategies for collection of non performing loans. 3000 4500
Executive To formulate and promote appropriate settlement proposals,
negotiate acceptance and manage execution to meet collection
targets.
Credit Analyst Degree 4-5 yrs Cash flow, papers, industry research, evaluate risk, submit to 3000 4000
management and marketing for approval and presentation to
clients
Internal Auditor Degree 2-3 yrs To conduct internal audit function for headquarters and branches. 2500 3500
Liaise with necessary management and develop reports and action
plan.
Credit & Loans Officer Diploma/ 2-3 yrs Evaluate and process applications. Investigate credit risk. 2300 2800
Degree
Management Trainee Degree 0-1 yrs Management training. Learn daily operations of branch. Perform 2200 3000
operations, credit, collection & loan activities.
Personal Financial Consultant Degree 1-2 yrs Promote and market wealth management or consumer products 2000 3000
sales. Actively participate in campaigns and roadshows to create
product awareness and solicit new business.
Sales Officer / Executive Diploma/ 0-1 yrs Source new leads and develop new business for consumer 1700 2200
Degree products.
Bank Clerk SPM/STPM 0-1 yrs Data Entry, Filing and support duties for department 1100 1300
Bank Teller SPM/STPM 0-1 yrs Answering customer enquiries. Open new accounts. Receive 880 1100
deposits & pay out withdrawals. Update customers' details. Record
transactions. Balance cash.
Finance
Finance and Administrative Degree/Post 5 yrs Handle full specs of Finance. Manage the administration and HR 7000 10000
Manager Graduate matter. Report to GM and/or to Finance Director. Provide reports
Diploma/ periodically.
Professional
Degree
Internal Audit Manager Degree 5 yrs Ensure the Internal Audit function fulfils its objectives and effectively 7000 10000
assists the Management. Appraise the efficiency and effectiveness
of operational processes and controls. Develop audit frameworks,
control tools and processes. Promote risk management.
Finance Manager - Degree 5-7 yrs Provide investment advisory services to clients while in line 7000 10500
Investment with client's expectations and requirements. Research on other
investment schemes.
Accountant (senior) Diploma/ 8 - 10 yrs In charge of general accounting that involves preparation of 7000 10000
Degree/ statistical data & financial reports concerning profits, cash &
ACCA/CIMA/ inventory. Analyse, report & give advice on the financial dealings of
MACPA/CPA organizations/individuals. Advise on associated record-keeping &
compliance requirements.
Finance Manager Degree 6-7 yrs Prepare financial reports, i.e. income, expenses, capital usage 5500 8500
& cash-flow. Preparation of strategic plans, budgets & financial
forecasts. Develop accounting and management policies &
procedures.
Audit Senior Degree/ 4-5 yrs Involved in audit process and audit planning. Ensure compliance 5000 8000
Professional with statutory reporting. Good knowledge of computerised
Certificate accounting and auditing record keeping systems.
Hot job

banking & finance continued
Min. Max.
currency) currency)
Accountant Diploma/ 5-7 yrs In charge of general accounting that involves preparation of 5000 8000
Degree/ statistical data & financial reports concerning profits, cash &
ACCA/CIMA/ inventory. Analyse, report & give advice on the financial dealings of
MACPA/CPA organizations/individuals. Advise on associated record-keeping &
compliance requirements.
Claims Manager Diploma/ 4-5 yrs Handle escalated claims to assess. Liaise with necessary parties for 4500 7000
Degree investigation. Supervisory duties.
Cost Accountant Diploma/ 3-4 yrs Responsible for analysing and reporting on all materials/parts 3500 5000
Degree/ of operations and inventory. Monthly closing and reconciliation.
ACCA/CIMA/ Participate in budget and forecast. Provide costing reviews and
MACPA/CPA analysis
Credit Control Manager Diploma/ 4-6 yrs Determine credit worthiness of clients. Formulate credit and 3200 5500
Degree collection policy. Negotiate with past due accounts. Take
appropriate action against delinquent accounts. Supervisory duties.
Auditor Degree/ 2-4 yrs Ensure authenticity & accuracy of financial statements, especially 3000 4800
Professional assets & liabilities. Analyse samples of work done & conduct
Certificate procedural interviews.
Financial Analyst Degree 2-4 yrs Conduct financial analysis, projects & statistical studies. 3000 5000
Finance Supervisor LCCI Higher/ 2-4 yrs Supervise & delegate work to a team of clerical staff. Assist in the 3000 4500
Diploma/ analysis of financial statements & year-end closing/audits.
Professional
Certificate
Team Leader - Accounts Diploma/ 3-4 yrs Supervise and monitor team of Accounts Specialist. Check 3000 4500
Degree transactions and handle escalations. Provide and prepare monthly
reports on service levels and KPI achievement.
Accounts Executive LCCI 1-3 yrs Perform full set of accounts under supervision of Accountant. 2500 4000
Intermediate Maintain records of company transactions according to standard
/Diploma/ procedures/forms. Prepare statements for management budgets
Professional and cash flow forecast and tax returns.
Certificate
Underwriting Officer Diploma/ 1-3 yrs Underwrite life and health insurance products and investment link 2300 3500
Degree products. Determine risk and liaise with necessary parties to assist
company to form sound decisions
Accounts Specialist (AP/AR) Diploma/ 1-2 yrs Record & compile summaries of organization’s financial transactions 2200 3500
Degree for management purposes. Handle partial set of accounts.
Fund Accounting Exec Diploma/ 0-2 yrs Conduct and prepare periodic and ad hoc valuations of customers 2100 3000
Degree portfolio, compliant with necessary standards. Ensure compliance
with investment management agreements, mandates and
regulatory guidelines.
Claims Officer Diploma/ 1-3 yrs Handle processing of claims to assess and approve within limit. 1800 2500
Degree Ensure service levels are met.
Accounts Assistant SPM/ 1-2 yrs Record & compile summaries of organization's financial transactions 1800 2500
Certificate/ for management purposes. Handle partial set of accounts.
Diploma
Payroll Officer SPM/LCCI 1-2 yrs Calculate, prepare & distribute payroll, take into account overtime 1800 2500
& deductions such as tax, EPF, SOCSO, insurance payments, etc.
Credit Control Officer Diploma/ 2-4 yrs Contact customers. Send follow-up inquiries. Negotiate with past 1800 2500
Degree due accounts for debt recovery.
Credit Control Asst Diploma/ 1-2 yrs Handle administration of Accounts Receivables. Data entry. Prepare 1600 2000
Degree documentation of loans & accounts that have amounts owing &
forward reports for legal action.
Audit Asst Diploma/ 0-1 yrs Assist in administration process of audit. Liaise with clients 1600 2500
Degree on schedule and arrangements. Prepare reminder letters and
confirmations. Compile reports for review.
Hot job

call centre
Min. Max.
currency) currency)
Call Centre Manager Diploma/ 4-5 yrs Implement service strategies. Oversee daily operations as well as 7000 10000
Degree marketing, sales & IT. Ensure service levels are met. Plan workflow &
structure. Solve escalated complaints. Motivate & lead teams. Work
with HR to assist in recruiting, staff appraisals & training. Good
project management skills.
Operations Manager Diploma/ 4 - 5 yrs Oversee a certain type of service/division. Report to Call Centre 6000 8000
Degree Manager. Handle internal inquiries & divisional operations.
Senior Client Account Diploma/ 5-7 yrs Execute strategies and initiatives on behalf of client. Understand 6000 8000
Manager Degree deliverables and liaise with client continuously on outcomes.
Monitor project/program effectiveness and performance. Negotiate
and manage client expectations and conduct business reviews.
Call Centre Supervisor SPM/Diploma/ 4-5 yrs Lead team leaders. Build relationships with clients. Resolve 4000 6000
Degree customer issues. Work with team members to hit targets & maintain
service levels.
Client Account Manager Diploma/ 3 - 4 yrs Execute strategies and initiatives on behalf of client. Understand 3500 5000
Degree deliverables and liaise with client continuously on outcomes.
Monitor project/program effectiveness and performance. Negotiate
and manage client expectations and conduct business reviews.
Trainer Diploma/ 2-3 yrs Work with HR & Call Centre Manager to provide training. Train 3500 4500
Degree on systems, procedures & product knowledge. Facilitate & plan
training schedules.
Team Leader SPM/Diploma/ 3-4 yrs Oversee team of junior & senior officers. Handle HR issues: 3000 4500
Degree discipline & counseling. Shift scheduling.
Workforce Management Diploma/ 2-3 yrs Prepares scheduling and rostering support based on service 2500 3500
Analyst Degree level requirement. Provides call volume forecasts, staffing level
requirements, call pattern reports and analysis to management.
Quality Assurance Executive Diploma/ 2-3 yrs Conduct call monitoring to assess and provide feedback. Identify 2500 3000
Degree and recommend training and improvement areas to Training and
Operations. Hold briefing and communication sessions to update
and remind on service levels and standards.
Senior Customer SPM/Diploma/ 2-3 yrs Oversee small team of officers. Supervise & assist in training. 2400 3000
Service Officer Degree Handle customer enquiries.
Customer Service Officer SPM/Diploma/ 1-2 yrs Handle all inbound calls. Answer customer enquiries. Resolve 1800 2500
Degree customer issues. Promote new & old products.
Billing Officer/Assistant Diploma/ 1-2 yrs Validate reports against billing data and liaise with necessary parties 1600 2000
Degree to request and follow-up on all relevant information to support
correct, timely and complete billing. Reconcile billing data to
ensure accurate and complete invoicing
Outbound Agent SPM/Diploma/ 2-3 yrs Sell products/services via telephone. Market intelligence. 1600 2000
Degree Commission basis.
Hot job

function support
Min. Max.
currency) currency)
Finance and Admin Manager Diploma/ 8 - 10 years Handle full spectrum of finance and accounting. Manage daily 7000 10000
(senior) Degree/ ACCA accounting duties. Prepare and ensure timely submission of
financial reports. Update and maintain database. Responsible for
stationery, claims and administrative support work.
Purchasing Manager Degree Manage and lead the procurement functions and activities within 7000 9000
operational and financial budgetary constraints. Establish policies
and procedures, manage departmental budgets, set direction and
develop training programs. Responsible for negotiation strategies.
Personal Assistant to CEO Diploma/ 8 - 10 years Serve top management. Perform secretarial duties and manage 6000 8500
Degree meetings, writing of minutes and prepares reports. Organize time
and schedules and arrangement of functions to be attended.
Executive Secretary / PSC Certificate/ 3-5 yrs Serve top management. Perform clerical, secretarial and 4000 7000
Personal Assistant Diploma stenographic duties. Screen telephone calls and personal callers.
Office Manager Diploma Min 6 Ensure operations run smoothly. Vendor management, basic 3800 4500
procurement of office supplies, general HR duties, reconciliations,
report preparations and general administration.
Safety Officer Licensed Safety 4-7 yrs Lead and coordinate safety activities of the company, to advise 3000 5000
Officer and update management on government policies, affairs and
requirement. Ensure compliance to regulatory requirement.
Administrator Diploma/ 3-5 yrs Contribute to the smooth and efficient operations of the office by 2600 3800
Degree undertaking all of the day-to-day office administration functions.
Support teams and provide basic support roles to secretaries.
Procurement Executive Degree 3-5 yrs Compile and compare suppliers and vendors in terms of quality and 2500 4000
pricing to identify best possible option.
Purchasing Executive Degree 4-7 yrs Prepare monthly production plan and material requirement plan. 2500 3500
Source, negotiate and purchase raw material and consumable.
Litigation Paralegal Degree 1-2 yrs Draft and prepare court documentation, liase with client/external 2500 4000
parties, draft bills and general management report.
Finance and Admin Executive Diploma/ 2-4 yrs Handle full spectrum of finance and accounting. Manage daily 2500 4500
Degree/ ACCA accounting duties. Prepare and ensure timely submission of
financial reports. Update and maintain database. Responsible for
stationery, claims and administrative support work.
Secretary PSC/Diploma 2-3 yrs Schedule appointments. Give information to callers. Take dictation. 2500 4000
Relieve officials of clerical work and minor administrative duties.
Administrative Executive Diploma/ 2-3 yrs Overseeing admin department. 2200 3000
Degree
Junior Secretary PSC 1-2 yrs Report to Secretary or Admin Manager. Perform simple secretarial 2000 2500
duties.
Order Processing Assistant SPM/Diploma 1-2 yrs Track and process orders. Speak to customers if required. Filing and 1800 2000
other administrative duties.
Customer Service Executive Diploma/ 1-2 yrs Handle incoming calls (orders, inquiries, complaints) and direct calls 1800 2500
Degree for further problem resolution. Handle larger clients or more difficult
issues.
Administrative Assistant SPM/Corporate 1-2 yrs Typing, filing, sort out and distribute incoming mail. Answer 1500 2000
Admin Cert. telephone enquiries. Undertake other duties relating to office
support. Simple correspondence memos.
Front Desk Asst SPM 1-2 yrs Receive customers, Attend to phone calls. Handling front office and 1500 2000
administrative duties.
Personal Driver SPM 2-3 yrs Transport personnel/visitors. Run errands. Holds valid drivers 1200 1800
license.
Data Entry Asst SPM 1-2 yrs Enter data from source documents into computer. Compile, sort 1200 1400
and verify accuracy of data to be entered. Compare data entered
with source document. Verify accuracy of data entered.
Despatch SPM 1-2 yrs Pick up and deliver packages or documents. Run errands. Provide 800 1200
general assistance to office staff.
Hot job

human resources
Min. Max.
currency) currency)
HR Director Degree/Post 10 yrs & Responsible for full spectrum of HR and administration functions 15000 25000
Graduate above and operations. Handle manpower strategic strategic planning
Diploma/ and change management, employee engagement program, talent
Professional acquisition and performance appraisals.
Degree/
Master's
Degree
Senior HR Manager Degree/Post 8 -10 yrs Responsible for full spectrum of HR and administration functions 9000 15000
Graduate and operations. Handle manpower strategic planning and overall
Diploma/ recruitment process and performance appraisals.
Professional
Degree/
Master's
Degree
HR Manager Degree 6-8 yrs Responsible for full spectrum of HR and administration functions 8000 12000
and operations. Handle manpower planning and overall recruitment
process and performance appraisals.
Talent Acquisition Manager Higher 6-8 yrs Responsible for sourcing and job matching of candidates. Handles 6500 8000
Diploma/ overall recruitment, on-boarding processes and manpower
Degree planning. Conducts interviews, selection and hiring procedures.
Compensation and Diploma/ 6-8 yrs Align organization's practises to current market trends and 6500 8000
Benefits Manager Degree practices. Ensure compliance with local employment laws
and regulations. Research on possible/current compensation
and benefits policies. responsible for implementation and
administration of compensation and benefits programs. Handle and
manage educational aspects to inform employees on policies.
HR Manager Diploma/ 5-6 yrs Design, plan & implement HR policies & procedures. In charge 4500 8000
Degree of recruitment, salary & staff benefits. Performance evaluation.
Determine & enforce government regulations. Supervise team of
HR executives.
Recruitment Manager Diploma/ 3-4 yrs Conduct recruitment. Handle benefits, performance evaluation, 3500 5500
Degree supervise team of HR assistants.
Recruitment Specialist Diploma/ 2-3 yrs Responsible for the recruitment and selection process. Liaise with 2500 3500
Degree Department Managers to identify and recruit the right people.
Compensation and Diploma/ 2-3 yrs Align organization's practises to current market trends and 2500 3500
Benefits Specialist Degree practices. Ensure compliance with local employment laws and
regulations. Research on possible/current compensation and
benefits policies. Implement and administer compensation and
benefits programs. Educate employees on policies.
HR Generalist Degree in HR 2-3 yrs Perform full spectrum of HR tasks. 2500 4000
or equivalent.
HR Officer/ Executive Diploma/ 2-3 yrs Conduct recruitment & employment of staff. Handle benefits & 2500 4000
Degree compensation.
Training Specialist Diploma/ 2-3 yrs Conduct company training programmes. Knowledge of commonly 2500 3000
Degree used concepts, practices & procedures.
Recruitment Executive Diploma/ 2 yrs Conduct recruitment & employment of staff. 2200 3500
Degree
Payroll Specialist A' Levels/ 2-3 yrs Reconcile payroll related journal entries and reports. Ensure timely 2000 3000
Diploma and accurate processing of payroll. Prepare payslips and liasie with
external payroll vendors.
HR Assistant SPM/Diploma 1-2 yrs General HR admin duties. Maintenance of leave/medical records. 1500 2000
Co-ordinate interviews.
Payroll Assistant Certificate/ 1-2 yrs Calculate of payroll manually and using software package. Track 1200 1500
Diploma personnel records, AL & ML.
Hot job

logisitics & warehousing
Min. Max.
currency) currency)
Warehouse Manager (Senior) Diploma/ 8-10 years Manage the entire warehouse activities 7000 10000
Degree
Senior Buyer Diploma/ 8 - 10 years Purchase of materials. Fully responsible for sales, margins and 6500 9000
Degree inventory control. Complies all product related information.
Manage and laisie with external vendors.
Warehouse Manager Diploma/ 4-5 yrs Manage all warehouse activities. 4500 7000
Degree
Warehouse Supervisor Degree 3-5 yrs Supervise a team of staff to carry out warehousing operations to 2500 3500
support the operations of Air Import & Air Export department
Buyer Diploma/ 2-3 yrs Purchase of materials. Responsible for sales, margins and inventory 2500 3500
Degree control. Complies all product related information. Manage and
laisie with external vendors.
Warehouse Executive Diploma 2-3 yrs Coordinate warehouse duties and ensure operations is well 2200 3500
managed.
Logistic Coordinator Diploma / 3-5 yrs Place order with source units/factories. Despatch planning. 2000 3000
Degree Shipment Sales Value Forecasts and actual arrival
Process invoicing to distributors. Arrival timelines and shipping
documentation followup. Manage logistics conversion costs.
Co-ordinate co packing requirements and monitor output. Monitor
returns and warehouse stock write off.
Stock Controller STPM/SPM 2-3 yrs Place order and inventory management, follow up orders with 1800 2300
supply chain group, monitoring of stock, media control list for store
activities, system maintenance.
Shipping Supervisor Diploma/ 1-2 yrs Organize receiving, storing & sending out of goods to suppliers. 1800 2800
Degree Manage office operations & staff. Ensure quantity & quality of
goods are checked.
Forklift Driver SPM 2-4 yrs Drives forklift. Loads or unloads and stacks materials onto or off 1400 1800
pallets or lifting device. Maintenance of forklift equipment. Holds
valid drivers license.
Shipping Assistant SPM 1-2 yrs Assemble orders & prepare goods for shipment. Complete 1300 1800
shipping reports/documentation.
Delivery Assistant SPM 1-2 yrs Deliver goods over short distance. Writes customer order and 1300 1800
instructions. Records sales or delivery information on daily sales or
delivery record. Issues or obtains customer signature on receipt for
pickup or delivery.
Warehouse/Store Assistant PMR/SPM 1-3 yrs Basic warehouse operations. Receive, unpack, heck & store goods. 1100 1800
Fill requisitions & orders.
Storekeeper SPM 1-2 yrs Receives and issues goods. Verifies quantities, condition and types 1100 1800
of items received against purchase orders/delivery notes. Maintains
records, updates stock cards and prepares periodic stock returns.
Routine checks on missing or damaged goods. Makes requisition,
maintains stock levels, participate in annual stock take.
Packer SPM 1-2 yrs Put merchandise on shelves. Stack and pack goods. Clean and tidy 800 1200
up goods in warehouse.
Hot job

sales & marketing
Min. Max.
currency) currency)
Warehouse
Head of Sales
Manager
& Marketing
(Senior) Higher
Diploma/ 10
8-10
yrsyears
and Plan marketing
Manage the entire
andwarehouse
sales activities
activities
to meet business objectives 12000
7000 10000
20000
Degree
Diploma/ above and promote sales. Organize marketing functions & advertising
Degree/ campaigns. Involve in product launches & initiatives to promote
Senior Buyer Diploma/
Masters 8 - 10 years Purchase and
products of materials. Fullysource
services and responsible for sales,opportunities.
new business margins and 6500 9000
Degree inventory control. Complies all product related information.
Sales Director Higher 10 yrs and Manage
Prepare strategic
and laisiesales
with plans,
externalmanage
vendors.
team executions to meet 12000 20000
Diploma/ above business objective. Manage market demand on products and
Warehouse Manager Diploma/
Degree 4-5 yrs Manage allmeet
services to warehouse
client'sactivities.
needs. Penetrate new business lines and 4500 7000
Degree customers and manage a team of sales people
Warehouse Supervisor
Business Development Degree
Diploma, 83-5
- 10yrs
yrs Supervise
Source new a team of staff
business to carry outand
opportunities warehousing operations
maintain customer to
base 2500
10000 3500
16000
Director Advanced support the operations
for all projects of Air
and product Import
sales & Air
for the Export and
divisions department
team overall
/ Higher / results.
Buyer Diploma/
Graduate 2-3 yrs Purchase of materials. Responsible for sales, margins and inventory 2500 3500
Degree
Diploma, control. Complies all product related information. Manage and
Degree, Post laisie with external vendors.
Graduate
Warehouse Executive Diploma
Diploma, 2-3 yrs Coordinate warehouse duties and ensure operations is well 2200 3500
Professional managed.
Degree
Logistic Coordinator Diploma / 3-5 yrs Place order with source units/factories. Despatch planning. 2000 3000
Corporate Communications Degree
Degree/ 8-10 yrs Shipment Sales
Plan internal andValue Forecasts
external and actual to
communications arrival
promote awareness 8000 15000
Director Masters Process invoicing
on corporate to distributors.
direction. Liaise withArrival timelines
PR agency and and shipping
media channels
documentation
on communication followup. Manage
plans and act aslogistics conversion
intermediary costs.
on corporate
Co-ordinate
affairs mattersco packing requirements and monitor output. Monitor
returns and warehouse stock write off.
Head of Channel Degree/Post 8yrs Plan product marketing including managing the product lifecycle, 7000 10000
Stock Controller
Management STPM/SPM
Graduate 2-3 yrs Place orderand
gathering andprioritizing
inventory products
management, follow uprequirements
and customer orders with and 1800 2300
Diploma/ supply
definingchain group, monitoring
the product of stock,
visions. Generate mediaprogram.
reseller control list for store
Perform
Professional activities, system maintenance.
products demonstrations and channel training.
Degree
Shipping Supervisor Diploma/ 1-2 yrs Organize receiving, storing & sending out of goods to suppliers. 1800 2800
Sales Manager Degree
Higher 8 yrs Manage office
Execute and operations
manage sales&plans,
staff. executions
Ensure quantity & quality
to meet of
business 6000 10000
Diploma/ goods are Manage
objective. checked.market demand on products and services to
Degree meet client's needs
Forklift Driver SPM 2-4 yrs Drives forklift. Loads or unloads and stacks materials onto or off 1400 1800
Business Development Higher 8 yrs pallets
Source or lifting
new device.
business Maintenance
opportunities of maintain
and forklift equipment. Holdsfor
customer base 6000 10000
Manager Diploma/ valid driversand
all projects license.
product sales for the divisions.
Degree
Shipping Assistant SPM 1-2 yrs Assemble orders & prepare goods for shipment. Complete 1300 1800
Brand Manager Higher 5-8 yrs shipping reports/documentation.
Brand Management duties. Manages day-to-day progress of 6000 10000
Diploma/ product marketing planning, advertising and execution. Conducts
Delivery Assistant SPM 1-2 yrs Deliver goods over short distance. Writes customer order and 1300 1800
Degree market research, competitor analysis and tracks market trends in
instructions. Records sales or delivery information on daily sales or
the industry. Formulate and execute strategies to achieve brand
delivery record. Issues or obtains customer signature on receipt for
performance, sales revenue and positioning in the market.
pickup or delivery.
Marketing Communication Higher 5-8 yrs Responsible for effective internal and external communications 6000 10000
Warehouse/Store Assistant PMR/SPM 1-3 yrs Basic warehouse operations. Receive, unpack, heck & store goods. 1100 1800
Manager Diploma/ and marketing strategies to make organizational goals and
Fill requisitions & orders.
Degree business more transparent, improve timeliness, accessibility, and
clarity of organizational information and to strengthen employees’
Storekeeper SPM 1-2 yrs Receives and issues goods. Verifies quantities, condition and types 1100 1800
organizational perspective, loyalty, and pride.
of items received against purchase orders/delivery notes. Maintains
records, updates stock cards and prepares periodic stock returns.
Area Sales Manager Degree 5-8 yrs Develop sales strategy for business growth. Oversee multiple 6000 9000
Routine checks on missing or damaged goods. Makes requisition,
geographical zones to achieve organisations budgets. Lead
maintains stock levels, participate in annual stock take.
manage sales team
Packer SPM 1-2 yrs Put merchandise on shelves. Stack and pack goods. Clean and tidy 800 1200
PR Manager Higher 5 - 6 yrs Plan and effect PR initiatives and coordination with media agencies. 5000 6500
up goods in warehouse.
Diploma/ Prepare press releases, conferences and manage media enquiries
Degree to promote awareness on products and services as well as maintain
corporate image to the public
Channel Manager Degree 4-5 yrs Plan product marketing including managing the product lifecycle, 5000 7000
gathering and prioritizing products and customer requirements and
defining the product visions. Perform products demonstrations and
channel training.
Sales Manager Degree 4-5 yrs Plan & manage business strategies. Meet sales targets & quotas. 5000 7000
Develop consulting service/product according to market needs.
Co-ordinate activities of sales team. Monitor budget achievement.
Prepare forecasts.
Hot job

sales & marketing continued
Min. Max.
currency) currency)
Channel Sales Manager Degree/Master 5-7 yrs Plan, formulate, execute business, marketing and sales strategy 4500 6500
to meet sales objective. Conduct sales processes, pre-sales,
presentations and sales proposals. Explore and develop new
sales channels.
Marketing Manager Higher 4-5 yrs Co-ordinate marketing activities. Organize marketing functions 4500 7000
Diploma/ & campaigns. Involve in product launches & preparation of
Degree marketing plan.
Key Account Manager Diploma/ 3-5 yrs Handle corporate and major clients. Plan and implement sales and 4000 6000
Degree marketing activities. Obtain market information from customers
and channels. Responsible on account receivables on accounts
assigned. Presentation.
Brand/Product Manager Higher 3-4 yrs Market company’s major brands/products. Determine product 4000 7000
Diploma/ pricing. Maintain & direct product’s image in the market.
Degree
Senior Sales Executive Diploma/ 3-5 yrs Guide junior sales executives. Meet monthly individual sales target. 2800 3800
Degree Increase revenue by generating sales from new and existing clients.
Marketing Executive Diploma/ 2-4 yrs Marketing of new/existing products/services. Development of 2500 4000
Degree new products. Liaise with ad agencies & suppliers. Production of
marketing materials.
Sales Coordinator SPM/Diploma/ 2-3 yrs Process sales or purchase orders. Coordinate internally to deliver 2200 3000
Degree goods or services. Maintain sales records and filing
Sales Executive SPM/Diploma/ 1-3 yrs Sell products & services. Proposals. Sales pitch. Outdoor sales. 1800 3200
Degree
Marketing Assistant A-Levels/ 1-2 yrs Support marketing department with coordination and 1600 2000
Diploma administration duties. Coordinate market research and competitor
analysis.
Merchandiser SPM/Certificate 1-2 yrs Assist sales team in managing stock in outlets assigned. Ensure 900 1800
stocks are displayed neatly in outlets. Participate in promotion
activities.
Promoter/Retail Assistant SPM/Certificate 1-2 yrs Front line, counter sales. Promote products 900 1800
Hot job

information technology
Min. Max.
currency) currency)
Program Director Degree/ 12-18 yrs Manage teams comprising of project directors, managers, team 15000 30000
Masters/PMP leaders and project personnel. Meet service level agreements or
project milestones within budget. Carry P&L responsibilities.
Chief Technical Officers/Chief Degree/ 12-18 yrs Provide overall IT strategy and advisory to the organisation’s 15000 30000
Information Officers Masters business strategy. Manage multiple IT departments and interfaces
with all key divisions of the organization to successfully implement
and deploy IT-based solutions, on time and within budget. Carry
P&L responsibilities.
Project Directors Degree/ 12-18 yrs Manage teams comprising of project managers, team leaders 12000 25000
Masters/PMP and project personnel. Meets service level agreements or project
milestones within budget. Carry P&L responsibilities
Service Delivery Directors Degree/ 12-18 yrs Responsible for service rollouts. Management and coordination of 12000 25000
Masters/PMP service lines. Customer relationship management. Intermediate to
advance infrastructure/technical knowledge. Ensures contractual
obligations are met. Manage teams comprising of Service Delivery
Managers, Team Leaders and specialists. Carry P&L responsibilities.
Sales Directors Degree/ 12-18 yrs Formulate and execute sales strategies, meeting the organisation’s 10000 25000
Masters annual sales targets. Manage teams comprising of sales managers,
account managers and sales executives. Carry P&L responsibilities.
Lead Software Developer Degree 5-8 yrs Provide guidance and expertise to team of Software Developers. 8000 12000
Design programming solutions
Billing Systems Specialist Degree 6-10 yrs Design, support and configure Billing Systems. Provide in-house 6500 12000
technical expertise to sales teams and project teams.
Solutions Architect (Senior) Degree 6-10 yrs Provide in-house technical expertise to sales teams and project 6500 12000
teams. Liaise with project teams in the rolling out of solutions.
Design and recommend relevant architecture to meet a client’s
needs or solve a client’s application problems. Lead a team of
engineers.
Unix Specialist Degree 5-8 yrs Provide functional and hands-on guidance on and roll-out of 6000 12000
multiple Unix platforms, advanced problem resolution techniques,
documenting processes, performance improvement of servers and
Unix-based applications.
Business Consultant Degree 5-7 yrs distinguish business requirements and functionality from system 5500 8500
requirements, functions and processes
Wintel Specialist Degree 4-8 yrs Perform advanced server maintenance, upgrades and monitoring 5000 8500
of server performance, utilization, analysis and resolution of
service problems/change requests. Provide analysis of business
requirements, design consultation and implementation of desktop
and server infrastructure solutions.
Software Sales Manager Degree 4-6 yrs Sell solutions to customers. Build pipelines for the company. 5000 9000
Generate revenue via software sales. Maintain good relationship
with customers.
Project Manager Degree 3-5 yrs Plan, direct & execute project management activities for an area/ 5000 8000
division. Monitor progress against schedule & project budget.
Allocate or assist in the allocation of appropriate resources to
deliver project results.
Senior Systems Engineer Degree 5 yrs Develop, customise and provide consultancy to customers. 5000 7000
Maintain software applications and conduct technical training to
lead customers and IT administrators
Service Delivery Manager Degree 5-8 yrs Responsible for service reviews. Management and coordination of 4800 10,000
service lines. Customer relationship management. Intermediate to
advance infrastructure/technical knowledge.
Problem & Change Degree 3-5 yrs Responsible for the review, coordination, communication and 4800 8000
Management Specialist documentation of problems and changes in all systems.
Hot job

information technology continued
Min. Max.
currency) currency)
ETL Developers Degree 3-6 yrs Develop and implement ETL, Cubes & Reports from the technical 4800 8500
specifications, test plans, test scripts, maintain and tune data
warehouse performance.
SAP Consultants Degree 4-6 yrs Provide and roll out application support on SAP system. 4800 8500
Maintenance of comprehensive and accurate documentation and
services that conforms fully with established policies, standards,
procedures and guidelines. Minimum 1 full project cycle.
Security Analyst Degree 3-5 yrs System account administration, access object maintenance and 4500 8000
administration.
Logistics Manager Degree 3-5 yrs Plan, manage and control the operational activities (including 4500 7000
trucking and warehousing). Manage IT projects. Provide user
applications and technical support.
Business Development Degree 3-4 yrs Commercially aware of customers’ needs. Acumen to grow 4500 8000
Manager sustainable & profitable business. Communicating complex
business & technology concepts.
IT Manager Degree 4-6 yrs Troubleshoot & assist the organization in any IT matters or 4500 8000
problems. In tune with all the new IT developments in the required
fields.
IT Marketing Manager Degree 4-8 yrs Recommend and implement marketing strategies. Manage full- 4000 6800
spectrum of marketing including research, media relations and
marcom activities towards customers and the industry as a whole.
Manage a team comprising of Marketing Executives and/or market
researchers.
BI Consultant Degree 3-5 yrs Design, develop and implement BI objects including extraction, 4000 7500
transformation and load processes
Websphere Application Degree 3-5 yrs Design Websphere applications. Design application and produce 4000 8000
Developer related design documentation.
Quality Assurance Specialist Degree 3-5 yrs Implement, maintain and enhance test plans, test scripts, and test 3800 7000
methodologies that ensure exhaustive testing of all assigned in-
house infrastructure software systems & processes.
Billing Systems Engineer Degree 2-4 yrs Provide first level to second level support and configuration of 3800 5000
Billing Systems.
IT Supply Chain Manager Degree 3-5 yrs Provide quality management support to clients through the 3800 7500
integration of major elements of the supply chain. Provide total
logistics management.
Systems Analyst Degree 3-5 yrs Perform systems feasibility studies, analysis & design to meet user 3600 5500
requirements & application. Work closely with engineers & technical
support to resolve customer issues. Provide technical application
support to users.
Technical Consultant Degree 2-3 yrs Effective & efficient tracking of problems & changes. Continuity 3500 5000
of ownership & documentation of IT operational problems from
occurrence to resolution. Provide solutions to IT related service
problems.
Account Manager Degree 3-4 yrs Responsible for achievement of sales & revenue target. Strong 3500 5200
initiative to collaborate with network & solution providers &
alliances to meet business objectives set.
Solutions Architect (Junior) Degree 2-4 yrs Conduct requirement studies, designs and recommends relevant 3500 6000
architecture to meet a client’s needs or solve a client’s application
problems.
Technical Writer Degree 3-5 yrs Edits and write complex technical publications that requires 3500 5500
coordination with multiple subject matter experts
Database Administrator Degree 2-3 yrs Responsible for administration & technical maintenance of the 3200 5000
company’s distributed database system.
Pre-sales Engineer Degree 2-4 yrs Provide technical support to the sales team and technical advice to 3000 5200
clients.
Hot job

Min. Max.
currency) currency)
Systems Engineer Degree 2-3 yrs Provide system design & consultancy to customers. Respond to 3000 4500
requests for technical queries & support. Assist to conduct technical
training to customers & IT administrators.
Analyst Programmer Degree 2 yrs Design, code & test programs to support the Application Systems 3000 4500
Development plan.
Systems Programmer Degree 2 yrs Familiar with software development life cycles. Application design. 3000 4500
Prepare program specifications, coding/documentation & testing.
IT Procurement Specialist Degree 2-4 yrs Perform supplier process assurance & liaise with supplier to 3000 5000
resolve quality issues. Solve daily issues such as costing, inventory
adjustments, etc.
IT Trainers Degree 2-3 yrs Provide training to internal and external staff. 3000 5500
Helpdesk Tech Support Degree 2-3 yrs Troubleshoot and resolve customers technical issues. Update 3000 6000
(foreign language expertise) database with customer details on each call. Escalate technical
issues to more senior-level support.
Network Administrator Degree 2-3 yrs Administrate & operate LAN & WAN networks, system 2800 5000
management & hardware support.
Software Engineer Degree 2-3 yrs Implement customer specific projects. Work closely with internal & 2800 4500
external staff. Perform requirements definition, implementation &
testing. Usage of GUI tools.
Channel Sales Specialist Degree 2-3 yrs Responsible for developing account pipelines and driving sales or 2800 4500
product portfolio carried by the company via targeted partners.
Inside Sales Specialists Degree 2-3 yrs Responsible for selling products and services to businesses and 2800 4500
personal users. Receive and make return calls to customers.
Help Desk Analyst Degree 2-3 yrs Troubleshoot problems via email/telephone through taking over 2800 3500
the Control Users’ terminals via LAN/WAN connections. Plan,
coordinate & support business processes, systems & end-users.
Handle phone-in problems & escalation of problems.
Programmer Degree 1-2 yrs Responsible for systems development of applications in the 2800 3500
company.
Web Designer Degree 2 yrs Develop innovative web-based design application & content 2800 4500
management.
IT Marketing Degree 2-4 yrs Support marketing strategies. Maintain healthy Media relations and 2800 3800
Communications Executive conducts marcom activities towards customers and the industry as a
whole. Technical writing skills.
IT Administrator Diploma/ 1-2 yrs Responsible for implementation & administration of IT infrastructure 2800 3500
Degree including LAN & WAN connectivity, firewall, reverse proxy &
technical support.
IT Executive Higher 2 yrs Maintain sufficient, standard & reliable systems & infrastructure to 2800 3500
Diploma/ ensure effective & efficient operations. Implement IT procedures &
Degree processes to ensure maximum data protection/security.
Technician Diploma 1-3 yrs Assist in maintenance and IT operations 2000 4000
Hot job

engineering & technical
Min. Max.
currency) currency)
Lead Electrical Engineer Degree 8 yrs Lead a team of engineers in design based environment. 7000 12000
Head of Quality Degree / MBA 8 yrs Responsible to implement, improve and enhance the Quality 7000 12000
Management System according to ISO 9001:2000/14001:2004 in
collaboration with Q-Cells SE. Implement Complaints Management
and implement and improve quality control and assurance system
for inspections of incoming and outgoing goods. Reporting of KPI’s
and responsible for Health & Safety trainings within the quality
department.
Piping Engineer Degree 5-7 yrs Develop Piping and mechanical estimates for proposed projects in 7000 12000
region. Develop piping and mechanical detailed design for projects
in region using Microstation ( w/o 3-D) and Autocad (2-D) and/or
handdrawn
Mechanical Engineer Degree 5-7 yrs Will be responsible to perform details design calculations for 7000 12000
process equipment, pressure vessels, heat exchanger, tanks etc.
Process Engineer Degree 5-7 yrs Process good Topside engineering experience for Floating 7000 12000
Production Units (FPSO) from conceptual field development and
FEED studies to detailed design for construction. Involved
in Mobile Offshore Production Units and for Offshore and Onshore
processing facilities
Operations Manager Degree, Post 7 yrs Plan assignments, work supervision and project management in 7000 12000
Graduate offshore & onshore oill & gas industry. Lead a multidiscipline team
Diploma, of engineers, technical staff and site personnel.
Professional
Degree/
Master's
Degree
Quality Manager Degree 7-8 yrs Responsible in ensuring systems are implemented in compliance 7000 13000
with corporate requirement and quality standard. Training
personnel on quality planning, process controls and prerequisite
product and service verification.
Senior Project Manager Degree 8 - 10yrs Responsible for the overall planning, execution and completion of 7000 10000
project within budget and schedule. Establish good rapport with
authorities, client, consultants and contractors for implementation
of projects.
Construction Manager Degree 5 yrs Manage multi-disciplinary works within a project including handling 7000 8000
project planning, budget and cost control, safety and quality
system implementation, time planning and to prepared the monthly
progress report.
Project Sales Manager Degree 5 yrs Responsible for the management of profitable sales, project 7000 9000
management and tendering works on electrical distribution system.
Lead a team of project and sales engineers.
Finance Manager Degree/Post 6 yrs Responsible for whole operations of accounts department. Recruit, 7000 8000
Graduate manage, mentor and develop a strong and high integrity team.
Diploma/ Train and ensure accounting team maintain sets of accounting
Professional policies and statements which comply with accounting standards
Degree and best practices. Implement and see through the systems and
processes.
Project Manager Degree 5 yrs Build strong relationships with client management and engineering 7000 12000
teams. Business development. Initial scoping of projects and
develop outline project plans.
Project Manager Degree 4 yrs Plan, direct & execute project management activities for an area/ 6000 10000
division. Monitor progress against schedule & project budget.
Technical Manager Technical 4-5 yrs Responsible for quality & performance of equipment/technology. 5000 7000
Diploma/ Oversee equipment maintenance & repair. Improve procedures &
Degree update equipment/technology.
Hot job

Min. Max.
currency) currency)
Senior Design Engineer Degree 3-5 yrs Low Voltage Electrical System single line design. Supervise 5000 8000
Electrical Switchboard detail design. Supervise Motor Circuit detail
design. Design of form 3 and form 4 withdrawable MCC.
Electrical & Instrument Degree 4-6 yrs Review, comments, approval and monitoring of contractor’s 4500 6500
Engineer E&I design and engineering work .Ensuring completeness and
correctness of MTO, change order claims, etc. Liaise with other
engineering disciplines (process, piping, safety) to ensure overall
system integrity. Taking lead role in handling and resolving E&I
design and engineering issues.
3-5 yrs 4000 8000
Firmware Engineer Degree 4-6 yrs Design, Program, Analyze, Debug and Modify realtime embedded 4500 6500
code applications to support NPI
2-4 yrs 3500 5000
Supplier Quality Engineer Degree 4-6 yrs Assure all parts shipped from supplier are met with the company's 4500 6500
specifications
2-4 yrs 3500 5000
Product Engineer Degree 4-6 yrs Involved in Product improvement activities and testing. 4500 6500
Recommend test methodology and test process.
2-4 yrs 3500 5000
Quality Engineer Degree 4-6 yrs Provide Data and Trend analysis for driving product improvement 4500 6500
2-4 yrs 3500 5000
NPI Engineer Degree 2-4 yrs Introduction of New Product development. Involved in Project 3500 5000
Management for new process technology, future programs and
products
Service Engineer Degree 3-4 yrs Provide servicing for products. Ensure performance. Provide 3000 4500
training on product maintenance.
Design Engineer Degree 3-4 yrs Plan & design civil engineering projects & M&E engineering 3000 5500
projects. Prepare tender drawings, tender documents, equipment
technical specifications, tender report and clarification.
Maintenance Engineer Degree 3-4 yrs Maintain & trouble-shooting of machines. Carry out effective 3000 4200
maintenance plan & implement operating energy saving & cost
saving programme.
Chemical Engineer Degree 3-4 yrs Design equipment & develop processes for manufacturing 3000 5000
chemicals. Conduct research to develop new & improved chemical
manufacturing processes.
Mechanical Engineer Degree 3-4 yrs Research, plan & design mechanical products & systems. Design 3000 5000
products & systems related to mechanical engineering.
Civil Engineer Degree 3-4 yrs Plan, design & direct civil engineering projects. Analyse reports, 3000 5000
maps, drawings & other data to design project.
R&D Engineer Diploma/ 2-3 yrs Perform R&D on new technologies. Develop Thermal Spray and 3000 5000
Degree Precision Cleaning technology.
Quantity Surveyor Degree 3-4 yrs Prepare cost estimates & plans. Audit projects. Manage 3000 4200
construction costs. Administer construction contracts.
QA Inspector Degree 4-5 yrs Examine building to ensure they meet all standards of presentation 3000 5000
& quality. Analyse quality assurance data. Train & assist workers to
carry out their quality control functions. Compile reports.
Sales Engineer Technical 3-4 yrs Provide technical sales support & technical solutions. Identify 2800 4000
Diploma/ customers’ needs & sales opportunities.
Degree
Hot job

engineering & technical continued
Min. Max.
currency) currency)
Assembly Engineer Degree 2-3 yrs Carry out assembly, debugging and testing of automation and 2500 3800
modules/tool assembly and debugging. Install completed
system or upgrade old system to current specs. Perform product
inspection.
Test Engineer Technical 1-2 yrs Evaluate, recommend & implement automated test tools & 2500 3500
Diploma/ strategies. Write, implement & report status for system test cases.
Degree Analyse test cases & provide regular progress reports.
Site Supervisor Certificate/ 2-3 yrs Supervise work at construction site. Interpret building plans & 2500 4000
Diploma organise projects. Implement regulations & codes of practice.
Monitor compliance. Co-ordinate workers.
Safety Inspector Safety 2-3 yrs Inspect machines, equipment & workplaces for safety issues. 2200 3000
Certificate/ Implement work safety practices. Investigate & write reports.
Diploma
Draughts Person Diploma/ 1-3 yrs Prepare drawings, estimates & plans. Liaise with builders, 1800 2800
Degree contractors & government bodies.
Technician Technical 1-2 yrs Assist engineers in research, design, manufacture, operation & 1500 2000
Diploma maintenance.
Electrical Technician Technical 1-3 yrs Involve in planning, design, maintenance & production. 1500 2500
Diploma
Hot job

Malaysia Corporate Office Melaka Branch Kelly Engineering Resources
Lot 12.01 12th Floor MCB Plaza 35, Jalan Melaka Raya 11 Lot 17.01 17th Floor MCB Plaza
6 Changkat Raja Chulan Taman Melaka Raya 6 Changkat Raja Chulan
Kuala Lumpur 50200 Melaka 75000 Kuala Lumpur 50200
Tel: (60) 3 2072 1112 Tel: (60) 6 282 8826 Tel: (60) 3 2026 8663
Fax: (60) 3 2070 4360 Fax: (60) 6 282 9218 Fax: (60) 3 2031 2331
E-mail: info@kellyservices.com.my Email: melaka@kellyservices.com.my E-mail: info@kellyengineering.com.my
Kuala Lumpur Branch Penang Branch Kelly Outsourcing

Lot 13.02 13th Floor MCB Plaza 1-2-21 Krystal Point II & Consulting Group
6 Changkat Raja Chulan Jalan Tun Dr Awang Level 32.1 Menara Standard Chartered
Kuala Lumpur 50200 Lebuh Bukit Kecil Enam 30 Jalan Sultan Ismail
Tel: (60) 3 2078 8833 11900 Sg. Nibong Kuala Lumpur 50250
Fax: (60) 3 2070 4740 Penang Tel: (60) 3 2119 6988
E-mail: kl@kellyservices.com.my Tel: (60) 4 641 1613 Fax: (60) 3 2143 3989
Fax : (60) 4 642 8803 E-mail: ocg@kellyservices.com.my
Call Centre Branch Email: penang@kellyservices.com.my
Lot 17.01 17th Floor MCB Plaza BTI Consultants
6 Changkat Raja Chulan Penang LID Branch Level 32.1 Menara Standard Chartered
Kuala Lumpur 50200 1-2-9 Krystal Point Corporate Park 30 Jalan Sultan Ismail
Tel: (60) 3 2072 9118 Jalan Tun Dr Awang Kuala Lumpur 50250
Fax: (60) 3 2031 6887 Lebuh Bukit Kecil Enam Tel: (60) 3 2119 6888
E-mail: callcentre@kellyservices.com.my 11900 Sg. Nibong Fax: (60) 3 2143 3989
Penang E-mail: btikl@bticonsultants.com
Petaling Jaya Branch Tel: (60) 4 641 3033
Suite 1302 Level 13 PJ Tower Fax : (60) 4 641 3099
Amcorp Trade Centre Email: penang2@kellyservices.com.my The Ayers Group
No. 18 Persiaran Barat Level 32.1 Menara Standard Chartered
46200 Petaling Jaya Kelly IT Resources 30 Jalan Sultan Ismail
Tel: (60) 3 7956 4966 Lot 17.01 17th Floor MCB Plaza Kuala Lumpur 50250
Fax: (60) 3 7956 1592 6 Changkat Raja Chulan Tel: (60) 3 2119 6988
Email: pj@kellyservices.com.my Kuala Lumpur 50200 Fax: (60) 3 2143 3989
Tel: (60) 3 2031 1803 E-mail: ayers@kellyservices.com.my
Subang Jaya Branch Fax: (60) 3 2031 2331
Suite 13A.03, Level 13A Menara Summit E-mail: info@kellyit.com.my
Persiaran Kewajipan USJ 1,
47600 UEP Subang Jaya, Selangor
Tel: (60) 3 8024 3988 Kelly Selection Branch
Fax: (60) 3 8024 3989 Level 26.1 Menara Standard Chartered
Email: sj@kellyservices.com.my 30 Jalan Sultan Ismail
Kuala Lumpur 50250
Johor Bahru Branch Tel: (60) 3 2142 8773
Suite 10.12 Level 10 Fax: (60) 3 2142 8550
Johor Bahru City Square E-mail: kellyselection@kellyservices.com.my
106 - 108 Jalan Wong Ah Fook
Johor Bahru 80000
Johor Darul Takzim
Tel: (60) 7 227 2698
Fax (60) 7 227 2663
E-mail: jb@kellyservices.com.my
Recruitment | Outsourcing | Consulting

Employment Outlook and Salary Guide 2010/11: Malaysia

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Employment Outlook and Salary Guide 2010/11: Malaysia

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Employment Outlook and

Salary Guide 2010/11

Recruitment | Outsourcing | Consulting

4 2010 employment outlook and salary guide

6 2010 employment outlook and salary guide

2010 employment outlook and salary guide 7

Central Region Next generation web technologies, E-Commerce, Internet and

8 2010 employment outlook and salary guide

Professional and Technical revenues of over RM678 million.

providers, commercial roll-out of the high speed broadband billion in 2009.

(HSBB) project in selected urban areas and continued expansion of

building designs, energy efficiency management, renewable energy

2010 employment outlook and salary guide 9

specialist recruitment services

Kelly Engineering Resources specializes in placing engineering professionals in contract, contract-to-hire

10 2010 employment outlook and salary guide

2010 employment outlook and salary guide 11

12 2010 employment outlook and salary guide

2010 employment outlook and salary guide 13

14 2010 employment outlook and salary guide

2010 employment outlook and salary guide 15

16 2010 employment outlook and salary guide

2010 employment outlook and salary guide 17

18 2010 employment outlook and salary guide

2010 employment outlook and salary guide 19

20 2010 employment outlook and salary guide

2010 employment outlook and salary guide 21

22 2010 employment outlook and salary guide

2010 employment outlook and salary guide 23

24 2010 employment outlook and salary guide

3-5 yrs 4000 8000

2-4 yrs 3500 5000

2-4 yrs 3500 5000

2-4 yrs 3500 5000

2-4 yrs 3500 5000

2010 employment outlook and salary guide 25

26 2010 employment outlook and salary guide

Kuala Lumpur Branch Penang Branch Kelly Outsourcing

Recruitment | Outsourcing | Consulting

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