INTERVIEW MODEL

STEPS For INTERVIEWER GOALS For BOTH PARTIES ACTIONS For INTERVIEWEE

Set Climate  Build rapport  Use small talk

 Establish relaxed, open
environment

Structure  Establish goals, purpose and time  Listen for type of interview
constraints  Tune in for green lights

Explore  Determine mutual fit  Identify hiring criteria

 Match background with needs
 Ask questions

Sell  Maintain rapport  Listen for green lights

 Build interest  Ask questions
 Indicate interest
 Avoid buy questions

Close  Summarize  Listen for green lights

 Communicate next steps  Ask about next steps
 Take initiative on follow-up
 Sell

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