June 2014

AGENCY PERFORMANCE EVALUATION Agency : RED EYE II_______________

Period Covered: June 1-30, 2014
PERFORMANCE RATING
CRITERIA MEASURES STANDARDS
WEIGHT RATING SCORE
Weekly, Monthly & Quarterly presentation to CRS Manager
Conduct risk assessment and file security updates, advisories,
1 RISK ASSESSMENT
alerts, proposal, etc. to CRS group
Assessment findings, relevant & reliable security 4 4.5 18
recommendation

Index incidents attributable to guard fault, negligence, or Index crime-0%, Number of attributable to guard's misconduct.
2 CRIME PREVENTION
misconduct, arrest rate Minimum 1 Maximum of 3 every month 4 4.5 18

Employment of efficient, accurate process & procedures in

Effecient Response Procedures to Security Related Incident and
3 INCIDENT MANAGEMENT
Timely Complaince 24 hours Investigation Reporting
responding to an incident. 100% Accuracy and Compliance to all 4 4.5 18
process & procedures.

Incidenst should be reported immediately as it happen and

Enforcement and Exercise of Effective Control Measures to
4 COMPETENCY
assigned areas
submit final report in 24 hours with the corresponding analysis& 4 3 12
recommendation.
Nr. of RFR Incidents (Grave) 1per mo. Small Malls, 3 MediumMalls, 5 Big Malls. 3 4 12
Nr. of guards sanctioned (Less grave) covered by CRR 5per mo. Small Malls, 10 Medium Malls, 15 Big/ premium Malls 3 4 12
APTITUDE TO THE SERVICE No. of issued LORs & Letter of Commendations (LOC) 3 LOR/LOC(Small Malls), 5 (Medium Malls), 10 (Big Malls) 3 3.5 10.5
5
OF SECURITY DETACHMENT No. of unfilled posts – regular plantilla Zero (0) – as determined by CRS 4 2 8
No. of unfilled posts – BTR/DOR/HWEA Zero (0) – as determined by CRS 4 3 12
Nr. of late comers Zero (0) – as determined by CRS 4 4 16
Service Firearms and Handheld Radios Required, motorcycle &
6 SUPPLIES & LOGISTICS
bicycles, etc.
100% compliance to required number of equipment 4 4 16
MAINTENANCE OF Agency's response in keeping the issued equipment in good Complete, Functional, Operable, Timely replacemnt of
7
LOGISITICS serviceable condition Equipment 4 5 20

8 ADMIN & FINANCE SO/Guard complaints Zero 3 4 12

9 PAYROLL COMPLIANCE On time payment of guards salary, benefits and other monetary Zero 3 5 15
due's to the guard
Agency initiative to enhance performance efficiency of the 1 per month minimum 2 4 8
Security Officers & guards.
10 VALUE ADDED SERVICES Fielding of Agency Inspector, courtesy and coordination
meetings with Agency representative and the Mall CRS 2 times per week minimum 2 4 8
Managers, personnel.
TOTAL 55 63 215.5
Rating Factors: Weighted Score 3.92
Weights: (4-Indespensable, 3-Critical, 2-Important, 1-Desirable but not Monthly Performance Level 78.3636
Rating: (Scale of 1.0 to 5.0, with 5.0 as the highest and 3.0 as passing)
Score: ( Weight x Rating)
Weighted Score: ( Total Score / Total Weight )
Final Rating: (Weighted Score * 20 )

Monthly Performance Level

85- points Outstanding

80-84 points Exceeds expectations
75-79 points Meets expectations
74- points Below expectation

Security Head (Client) Noted By: RECEIVED BY): EVP/GM (Agency)

Mr. Arellano S. Alkonga, CSP Mr. Reynaldo L. Jaurigue, CSP Mr. Albert Duca
CRS MANAGER REGIONAL CRS MANAGER SECURITY AGENCY

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June 2014

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 Cover June 2014

AGENCY PERFORMANCE EVALUATION

Period Covered : June 1-30

SECURITY AGENCY : RED EYE II

APE SUMMARY

DC Conducts risk assessment and file security updates, advisories, alerts, proposal, etc. to
1 CRS group
2
Agency SIC's and line guards now familiar of their posts, still have to re indoctrinate regarding
3 their job post responsibilities

4 Still has to manage control on the motorcycle drivers at main dro off area.

Guards report on time, sometimes no BTR, undermanned due to sudden resigned guard
5
6 Completed CRS requirements on equipments as of January 2014
7 Most equipments issued were brand new
8 No complaints repored as of the month
Agency complies on the payments of guards as eflected on the contracts, SSS, PHILHEATH,
9 and PAGIBIG
10 Inspector visits 2 times a week

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