Professional Documents
Culture Documents
Theoretical Foundations of Change-2
Theoretical Foundations of Change-2
Theoretical Foundations of Change-2
Natasha R. Spears
Organizations are nonlinear dynamic systems subject to dueling forces of stability and
instability pushing them toward chaos. Chaos theory asserts that change within organizations is
synchronous and inevitable. Timing and trajectory are the only unpredictable aspects of change
(Taneja, Pryor, Humprys, & Singleton, 2013). All aspects of business – mergers, acquisitions,
economic failures - validate the premises of chaos theory. As in biology, change is both organic,
the result of ongoing processes, or inorganic, the result of something different altogether.
Organic changes within organizations is a reference to expected changes that are the
result f of natural progressions, while inorganic change within organizations refers to changes
that occur similarly to the manner in which interactions occur in chemistry. Chaos theory (Taneja
et al., 2013) serves as the backdrop for other system theories including Integral Theory and
Theory U.
Ken Wilber’s Integral Theory asserts that everything is interconnected and integrated.
Wilber also describes reality as another element within systems. Reality, which has a dimension
of time, occurs in a continuum and is a segment within a larger whole. Reality is contextual and
exists simultaneously as both a whole and part, which is known as a holon. Koestler coined the
term holon to succinctly describe wholes that exist in other wholes, or systems within systems
(19) “For example, before an atom is an atom, it is a holon. Before an idea is an idea, it is a
advances in technology, expansion, competition, or market analysis. Hofler (2015) asserts that
THEORETICAL FOUNDATIONS ` 3
organic change occurs in organizations as it does in living things; their construction, role, and
processes respond to and adapt to their environment. Decentralization of systems plays a major
role in organic change within organizations, which promotes lateral relationships that do not
The entrepreneurial stage marks the infancy, or first stage, of a business. At this stage in
business, processes and procedures are developed but remain malleable (Parker, 2010). As the
organization moves toward more advanced stages, interdependencies become fixed and
successful processes become an integral part of the organization. Parker (2010) asserts that upon
Practices that are process enabling enhance the organization and position it at all levels
for merger, growth, or and/ or sustainability. Practices, which are process inhibiting hinder
growth and sustainability. Change, while necessary at times, is often seen as process inhibiting.
Evaluating and analyzing practices that are both process-enabling and process-inhibiting,
according to Parker (2010), may support leadership in understanding such practices more than
Murphy (2013) asserts that defining the change model and understanding its parameters
may not happen in ideal order. Leaders may find that the organization’s stage within the change
process will define the change model for implantation. Selecting and implementing a change
change requires leaders to perform a concise analysis that leads to the identification of a change
model, or change becomes difficult to implement and/or direct. The current position of an
organization and its desired paradigm shift, play a significant role in change model identification
Theory U is similar to Chaos Theory with the overarching principle being presencing, or
being in the moment. Leading from the future as it develops is a key concept associated with
Otto Scharmer (2009). Learning from the past, connecting with current situations, creating
sustainable processes, and procedures are support growth and sustainability. There are five core
creating, and co-evolving. The five stages of Theory U support the leader of an organization in
using all senses (seeing, hearing, acting) to incorporate and affect multiple levels within the
a rational way using practices, understanding stakeholder viewpoints, and creating a culture
poised to thrive. Leaders understand that change is incessant and the need to carefully manage it.
In order to manage change carefully, leaders must communicate effectively, nurture trust
and collaboration at all levels of the organization, understand motivational techniques, and act as
coaches, which are vital to the change process (Gilley, Gilley, & McMillan, 2009). A leader’s
ability and attitude are paramount to the change initiative and process. If followers have no
confidence in leadership, they will perceive change as a waste of time and irrelevant to their role
ensures follower commitment requires leaders to trust and empower individuals at all levels of
the organization. This trust and ability to empower others during the change process will support
the designation of change sponsors within the organization. Those affected by change report to
the change sponsors (Rothermel & LaMarsh, 2010), who assess the readiness and timing of
change, and ensure necessary resources for implementation. Sponsors resolve issues throughout
the change process; however, if change is also required of management, they will also be targets
of change. Ultimately, the role of everyone involved in the change process is to understand the
change, manage the change, and immediately address people issues that the change process
resources, and a support system (Wedman, 2014). A needs assessment process makes it possible
to determine which, if any of these, are not in place. Determining that the right factors exist
requires two critical relationships - adequacy and alignment. Adequacy asserts that there is
enough of a thing to accomplish the goal - a compelling vision, sufficient resources, and a
support system. Alignment says that the vision, resources, and support systems are all pointing in
the same direction - resources and the support structure are both committed to the vision
(Wedman, 2014). Vision that is shortsighted or ambiguously focused is likely inadequate, while a
support system and resources allocated to different visions are likely misaligned. Elements
In adequacy and poor alignment are indicators for a change initiative but timing is also
critical. Well timed change supported by data and implemented using appropriate strategic
management can ensure leaders use effective models and methods to institute change. People are
THEORETICAL FOUNDATIONS ` 6
naturally adverse to change and will cling to existing processes more vehemently if the change
initiative occurs prematurely, even if those processes are process-limiting. The language
describing the change initiative must be seen as useful and bridge the organization’s from to
Conclusion
Change initiatives provide organizations with great opportunity. Organic change, the
chaos. Successful change leaders understand the manner in which an organization shapes chaos
in a logical way using processes, understanding stakeholder attitudes, and creating a culture that
makes sense. These leaders are skilled at managing whom, how, and what of the change initiative
using data gathered from needs assessments that identify the relationship, adequacy, and
alignment of vision, resources, and support systems. Data will identify the timing and direction
of the change initiative and support the journey from now to new.
THEORETICAL FOUNDATIONS ` 7
References
Cordon, C.P. (2013). System theories: An overview of various system theories and its application
Gilley, A., Gilley, J. W., & McMillan, H. S. (2009). Organizational change: Motivation,
21(4), 75-94.
Murphy, D. (2011). "Chaos Rules" Revisited. Murphy, D. (2011). "Chaos Rules" Revisited.
12(7), 116-134.
Otto Scharmer, C. (2009). Theory U. leading form the future as it emerges. San Francisco, CA:
Berrett-Koehler Publishers.
26-39.
Rothermel, R., & LaMarsh, J. (2012). Managing change through employee empowerment.
Wedman, J. (2014). Needs assessments in the private sector. New Directions For