Talk Line Resource and Referral Manual 2016

TALK Line Resource and Referral manual i
INDEX
Subject Index
Abuse Reporting 2
Bi/Multilingual Resources 27-28
Child Care Resources 25-26
Community Mental Health 32
Counseling 12-16
Domestic Violence 17-18
Emergency Counseling 3
Emergency Numbers 2
Emergency Respite and Shelter 5-6
Employment __________________________________________________3
Hospitals 2
Hotlines 20-22
Housing & Rental Assistance 6
Legal Assistance 7-8
Medical Care 18
Men Who Abuse 18
Out-of-County Parenting Support Services 29-31
Parenting Support 23-24
Pregnancy & Abortion Services 16
Schools 9
Separation & Divorce Support 16
Sexual Abuse/Rape Services 17
Substance Abuse/Recovery Services 19
Suicide Counseling 2
Survival Resources (Food, Clothes…) 4
Utilities Assistance 7
Welfare Services 9
Youth Support Services 10-11
TALK Line Resource and Referral manual ii
INDEX
Index of Organizations
A.P.P.L.E. Family Works_______________________________________________________30

ACCESS Center_______________________________________________________________7
Access Institute______________________________________________________________12
ACCESS Mental Health Line___________________________________________________3,21
Access Women’s Health Justice_________________________________________________20
AIDS/HIV Niteline____________________________________________________________20
Alanon/Alateen______________________________________________________________19
Alcoholics Anonymous_________________________________________________________19
Arriba Juntos________________________________________________________________28
Asian Perinatal Advocates______________________________________________________27
Asian Women’s Shelter________________________________________________________17
Asian-American Recovery Services_______________________________________________27
Asian-Pacific Islander Family Hotline___________________________________________20,27
BANANAS__________________________________________________________________25
Bay Area Childcare Agency_____________________________________________________25
Bay Area Crisis Nursery_______________________________________________________26
Bay Area Crisis Nursery Older Children___________________________________________26
Bay Area Family Resource Center_______________________________________________24
Bay Area Legal Aid___________________________________________________________7,8
Bay Area Hunters Point Community Legal_________________________________________ 8
Bay Area Women’s & Children’s Resource Center__________________________________6,23
Bayview Mental Health________________________________________________________32
Brennan House______________________________________________________________17
Building Futures With Women & Children_______________________________________18,20
California Pacific Medical Center Psychiatric Outpatient Clinic__________________________15

California Youth Crisis Line__________________________________________________10,20
CalWORKs___________________________________________________________________9
Cameron House (Asian Domestic Violence)________________________________________17
Catholic Charities____________________________________________________________28
Catholic Charities -- CYO_______________________________________________________6
Catholic Charities/CYO_____________________________________________________12, 15
Catholic Charities/CYO Refugee & Immigration Services_______________________________7
Center for Independent Living___________________________________________________6
Center for Psychological Services________________________________________________12
Center For Psychological Services________________________________________________15
Child and Adolescent Sexual Abuse Resource Center (CASARC)___________________3, 17, 20
Child Care Coordinating Council_________________________________________________25
Child Care Coordinating Council (4Cs)____________________________________________25
Child Care Council____________________________________________________________26
Child Find___________________________________________________________________7
Childhelp National Child Abuse Hotline________________________________________2,20,29
Children’s Council of SF - Childcare Switchboard_________________________________20,25
Child Protective Services (CPS)__________________________________________________2
Children’s Hospital (Oakland) (UCSF)______________________________________________2
Chinatown / North Beach Clinical Services_________________________________________27
TALK Line Resource and Referral manual iii
INDEX
Chinese Newcomers Service Center______________________________________________27

Cole Street Clinic (Huckleberry Youth Program Multi-Service Clinic)_____________________13
Community Boards: Conflict Resolution and Mediation________________________________7
Community Institute for Psychotherapy___________________________________________30
Comprehensive Child Crisis Service (CCCS)_________________________________________3
Connecting Point____________________________________________________________5,6
Consumer Credit Counseling Service (CCCS)________________________________________7
Contra Costa County Crisis Center_______________________________________________29
Contra Costa County Health Service Department____________________________________29
Cooperative Restraining Order Clinic______________________________________________7
COPE Family Center__________________________________________________________31
CPMC Outpatient Mental Health Clinic____________________________________________12
Daly City Community Services___________________________________________________6

Daly City Youth & Family Services_______________________________________________14
Davis St Family RESOURCE CENTER OF SAN LEANDRO, CA___________________________29
Drug Line___________________________________________________________________20
Economic Opportunity Council (EOC) Commodity Supplemental Program__________________4

Eden Information & Referral Hotline______________________________________________29
Eden Line___________________________________________________________________6
El Instituto Familia de la Raza__________________________________________________28
Elder Abuse Hotline_________________________________________________________2, 21
Enterprise (for H.S. students)___________________________________________________25
EOC Low Income Home Energy__________________________________________________7
Exhale_____________________________________________________________________16
FACES SF (aka Whitney Youth Child Development Center)___________________________ 25

Family Acceptance Project (FAP)_____________________________________________10, 23
Family and Children Center_____________________________________________________31
Family Builders______________________________________________________________23
Family Law Self Help Center____________________________________________________29
Family Path - Oakland_________________________________________________________29
Family Paths_____________________________________________________________21, 23
Family Service Agency_________________________________________________________6
Family Support Services of the Bay Area________________________________________5, 25
Fighting Back Partnership (Vallejo Family Resource Center)___________________________31
Food Stamps_________________________________________________________________9
Foster Parent Resource Room___________________________________________________23
Friendship Line for the Elderly__________________________________________________21
GA/ General Assistance, Human Services___________________________________________9

GLBT National Help Center_____________________________________________________21
GLBT National Youth Talk Line_______________________________________________10, 21
Glide Church_________________________________________________________________4
Good Samaritan Family Resource Center_______________________________________23, 28
Grandparents Who Care_______________________________________________________23
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INDEX
Gronowski Center (San Mateo) ________________________________________________30
H.A.N.D Help After Neonatal Death______________________________________________23

Harvey MUDD College Homework Hotline_________________________________________24
H.O.M.E.Y (Homies Organizing the Mission to Empower Youth)_________________________10
HALP Clinic Hyperactivity & Learning Clinic________________________________________16
Hamilton Family Residencies_____________________________________________________5
Health Right 260 (aka Haight Ashbury Free Clinic)___________________________________8
HelpLink_________________________________________________________________5, 21
Henry Ohlhoff Outpatient Program_________________________________________10, 13, 19
Homeless Children’s Network________________________________________________12, 13
Homeless Prenatal Program_____________________________________________________6
Horizons Unlimited________________________________________________________10, 13
Housing and Urban Development (HUD)___________________________________________6
Huckleberry House________________________________________________________10, 13
HUD Housing Discrimination Hotline_______________________________________________7
Insight Program ____________________________________________________________11

Instituto Familia de la Raza____________________________________________________12
Integral Counseling Centers____________________________________________________12
Jelani House________________________________________________________________19
Jewish Vocational Services ____________________________________________________3
JOSIE’S PLACE___________________________________________________________15, 16
Kids’ Turn_______________________________________________________________15, 16
Kinship Program_____________________________________________________________23
La Casa De Las Madres_____________________________________________________18, 21

La Casa de las Madres Teen Program__________________________________________18, 13
La Raza Centro_______________________________________________________________8
Langley Porter Psychiatric Institute______________________________________________15
Larkin Street Youth Center__________________________________________________11, 21
Legal Services for Children______________________________________________________8
Marina Counseling Center_____________________________________________________13

McCauley Institute________________________________________________________13, 15
Medi-Cal (aka CalWORKs)______________________________________________________9
Men Overcoming Violence_____________________________________________________18
Mental Health ACCESS Line__________________________________________________13,21
Missing Children Hotline_______________________________________________________21
TALK Line Resource and Referral manual v
INDEX
Mission Council______________________________________________________________28
Mission Economic Development Agency__________________________________________24
Mission Girls________________________________________________________________17
Mission Mental Health Services__________________________________________________32
Mobile Crisis Team____________________________________________________________3
NAMI San Francisco__________________________________________________________32

Narcotics Anonymous_________________________________________________________19
Narika_____________________________________________________________________27
National Council on Alcoholism and Other Drug Addictions____________________________19
National Runaway Switchboard__________________________________________________11
Natural Resources_________________________________________________________16, 23
New Perspectives Centers______________________________________________________12
Newborn Connection__________________________________________________________24
Night Ministry________________________________________________________________3
Novato Human Needs_________________________________________________________30
OMI Family Resource Center____________________________________________________32
Parent Education Programs_____________________________________________________24

Parent Participation Preschools________________________________________________9, 25
Parent’s Center - Santa Cruz___________________________________________________31
Parent’s Center - Watsonville___________________________________________________31
Parents & Friends of Lesbians and Gays___________________________________________21
Parents Place_________________________________________________________12, 15, 23
Pathways / Girls Inc.__________________________________________________________29
Planned Parenthood__________________________________________________________16
POCOVI____________________________________________________________________18
Police_______________________________________________________________________2
Postpartum Support International Hotline_______________________________________21,24
Project FOCYS (YMCA)________________________________________________________14
Providence Shelter____________________________________________________________6
Rape Abuse Incest National Network (RAINN)_____________________________________17

Rally Family Visitation Services_________________________________________________16
Raphael House_______________________________________________________________6
REACH Program_____________________________________________________________ 7
Relapse Prevention___________________________________________________________19
Rent Arbitration Board_________________________________________________________8
Richmond Area Multi Services Inc. (RAMS)_____________________________________14, 32
Riley Center_________________________________________________________________17
Rosalie House (Emergency Shelter)______________________________________________17
Saint Mary Health Center______________________________________________________18

TALK Line Resource and Referral manual vi
INDEX
Salvation Army_______________________________________________________________6
San Francisco Deparrtment of Health____________________________________________16
San Francisco General Hospital___________________________________________________2
San Francisco General Child & Adolescent Services_________________________________14
San Francisco Parent Training Institute_______________________________________10, 24
San Jose 24-Hour Hotlines:____________________________________________________31
San Mateo County Community Mental Health Line___________________________________30
San Mateo County Help Line____________________________________________________30
San Mateo County Psych Emergency_____________________________________________30
Seasons of Sharing____________________________________________________________6
SF Bar Association Lawyer Referral Service_________________________________________8
SF Department of Child Support Services/ SF DA’s Office______________________________8
SF Rape Treatment Center_____________________________________________________17
SFCASA (Court Appointed Special Advocate)________________________________________8
SFUSD______________________________________________________________________9
South of Market Mental Health Services Clinic Filipino American Counseling and Treatment
Team____________________________________________________________________27
Southeast Child and Family Center_______________________________________________32
Spanish Speaking Line through Suicide Prevention__________________________________28
SSI/Social Security Office_______________________________________________________9
St. Anthony’s Dining Room______________________________________________________4
St. Anthony’s Foundation_______________________________________________________4
St. Vincent DePaul Society______________________________________________________4
Stand! For Families free of Violence______________________________________________29
StarVista___________________________________________________________________30
Suicide Prevention_____________________________________________________________2
Support for Families of Children with Disabilities_________________________________16, 24
TALK LINE GROUPS___________________________________________________________24

Teenage Parenting and Pregnancy Project (TAPP)/FDC____________________________11, 16
Tenants Rights Union__________________________________________________________8
Tender Lion Family Program____________________________________________________15
Tenderloin Housing Law Clinic___________________________________________________8
The Crisis Center - Youth &Family Assistance (Burlingame)___________________________30
The Trevor Project____________________________________________________________22
Trustline________________________________________________________________22, 25
UCSF / SFGH Child Trauma Project___________________________________________13, 15

United Way Food Box Program___________________________________________________4
Warm Line _________________________________________________________________3

West Bay Filipino Multiservice, Inc.______________________________________________11
Westside Adolescent Day Treatment Center________________________________________11
Whitney Young Child Development Center (aka FACES SF)__________________________5, 25
Women Against Rape_________________________________________________________17
Women's Building____________________________________________________________3
Women Inc._________________________________________________________________18
Women Infants and Children (WIC)_______________________________________________4
Women's Resource Center ____________________________________________________24
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INDEX
Your House (San Mateo County)_____________________________________________11, 14

Youth Crisis Line_____________________________________________________________10
TALK Line Resource & Referral Manual
ABUSE REPORTING
Child Protective Services (CPS) Childhelp National Child Abuse Hotline
1-800-856-5553 1-800-4-A-CHILD (422-4453)
558-2650 24 hours a day, 7 days a week
24-hours, 7 days a week National hotline dedicated to the prevention
To report suspected child abuse or neglect. of child abuse. Assistance in 170 languages.
Crisis intervention, information, literature,
and referrals to thousands of emergency,
social service, and support resources. All
calls are anonymous and confidential.
Elder Abuse Hotline

24-Hour: 415-557-5230 or
(800) 231-4024
Part of Adult Protective Services. Call this
Page | 1
number to report elder abuse (65 & over) not

nursing home abuse.
SUICIDE COUNSELING
Suicide Prevention
24-Hour Hotline: 415-781-0500
Spanish Speaking Line: 415-989-5212

1-800-suicide (784-2433)
1-800-303-7432
Business Number: 415-984-1900
Every day: 6:00pm – 12:00am
Weekdays: 8:30 am - 4:30 pm
General crisis intervention. Call if lonely or
depressed. Also will talk to people with
anxiety or mental illness.
EMERGENCY NUMBERS
San Francisco Police Dept Park Police Dept.
911 1899 Waller St.
Non-emergencies: 415- 553-0123 415-242-3000
(May be put on extended hold.)
24-hours 7 days a week.
Please use 911 for emergencies only.
HOSPITALS
UCSF Pediatrics San Francisco General Hospital
(415) 885-7478 415-206-8111 (Medical)
2330 Post St #320, San Francisco, CA 94143 415-206-8125 (Psychiatric Emergencies)
415-206-8386 (Sex Abuse / CASARC)
UCSF Children’s Hospital (Oakland) 1001 Potrero Ave. (at 23rd St.)
747 52nd St, Oakland, CA 94609 ONLY 24-HOUR FACILITY IN SF!
(510) 428-3000
Open 24 hours
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EMERGENCY COUNSELING / PSYCH (SAN FRANCISCO)

Access Mental Health Line Child and Adolescent Sexual Abuse
24-hour line: 415-255-3737 Resource Center (CASARC)
Toll free: 1-888-246-3333 415-206-8386
For San Francisco residents only. For people San Francisco General Hospital
with no insurance or Medi-Cal through DPH. Bldg 80, second Floor
M - F 9 am - 5 pm (closed 12pm-1pm), All
types of abuse assessed
Children over 12 do not need parental
consent for treatment. NO FEE. Weeknights
and weekends answering service will page
staff and call client back. 24-hour medical
and crisis for under 18 years and family only.
Comprehensive Child Crisis Service Mobile Crisis Team

(CCCS) 415- 970- 4000
415-970-3800 Weekdays: 8:30 am - 11:00 pm,
3801 3rd Street, Suite 400 Weekends: Noon - 8:00 pm
24 hr. emergency intervention (kids In-home, &/or ‘on the street’ evaluation of
under 18) psych emergencies
Emergency intervention in family crises by
medical health teams when child is disturbed
or has a behavior problem. Short-term
follow-up and referral. Prefer referral by Warm Line
phone. Sliding fee. Accepts some insurance 415-421-1880
and Medi-Cal. We can request an evaluation. San Francisco Mental Health Association’s
peer run warm line provides emotional
Night Ministry support and mental health resources to
415-441-0123 callers in San Francisco only.
Every day: 10:00 pm - 4:00 am Tue 10am – 2pm
Will make emergency visits at night to people Thur 2pm-6pm
in crisis; Helps secure access to shelters. Callers can leave a message for a return call.
Provides transportation in emergencies. Has
crisis intervention and counseling line.
Does not take psychiatric emergencies!
EMPLOYMENT_____________________
Jewish Vocational Services (JVS):

415- 391- 3600
225 Bush St. #100
Employment assistance
The Women’s Building

415- 431- 1180 ext. 11
3543 18th St. #8
Employment assistance, legal help, and help
with taxes
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SURVIVAL RESOURCES: CLOTHES & FURNITURE

Bay Area Women’s and Children’s Center St. Anthony’s Foundation
415-474-2400 Main Line: 415-592-2826 (vm)
318 Leavenworth (between Ellis and Eddy) 8th St. @ Mission
Business and Drop-in Hours: Clothing avail. for men, women, & families by
Tues/Thurs, 8:30am-12:30pm lottery.
Clothes for women and children with ‘try on’ Lottery: M-Tu-W-F
area. Donations accepted; call ahead. Men @ 7:30 am
Parent/Child Observation Class for children 0- Families @ 10:30am
5 (includes hot lunch). Women @ 2:00 pm
Must go on correct days & arrive a half hr.
early with ID. For blankets or toiletries,
referral letter needed.
St. Vincent DePaul Society
Main Number: 415-977-1270
*Help Desk: 415-202-9955
Emergency Shelter: 415- 597-7960
[Adults ONLY] SF RESIDENTS ONLY
525 5th St.
*Emergency clothing & household items.
Client must have a written referral from social
service agency. Clients must transport goods
on their own.
Clothing:
M-T-W-F 9:00 am – 12:15 pm (w/ letter)
Household items:
M-T-W-F 1:30 pm
SURVIVAL RESOURCES: FOOD PROGRAMS

Please Note: See the “San Francisco Free Eats / Free Shelter Chart” in the referral binder for
places and schedules of additional shelters and soup kitchens not necessarily oriented toward
families/children.
Economic Opportunity Council (EOC) Glide Church

Commodity Supplemental Program 415-674-6040
415-749-5600 330 Ellis @ Taylor
1426 Fillmore, Suite 301 Mon-Fri: 7 – 9 am, Noon – 1:30 pm,
Weekdays: 8:30 am – 5:00 pm 4 – 5:30 pm.
Assistance with PG&E and Childcare. Provides hot meal three times a day.
Client must call. Breakfast: 7 days: 7-9 AM
Lunch: 7 days: 11:30- 2 PM
Dinner: M-F: 3:30- 5:30 PM
St. Anthony’s Dining Room
415-241-2600 United Way Food Box Program
45 Jones St. 808-HELP (4357); 800-273-6222
11:00 am – 1:30 pm 808-4444 (Spanish)
For families, seniors and people with 808-7339 (Chinese)
disabilities. Also has a ‘Brown Bag’ takeaway OR call ‘211’ within (415) area code
lunch program. 8:00 am - 6:00 pm
Referral Line. Client must call to do intake to
receive emergency food (may not have “same
day” availability). Referred based on zip code
Women Infants and Children (WIC)
415-575-5788
30 Van Ness Ave, Suite 220
Food vouchers / nutrition, health education
for pregnant, nursing and post-partum
mothers with children up to 5 years old.
Breastfeeding support and education. Client
must call to schedule an appointment.
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EMERGENCY RESPITE
Bay Area Childcare Agency Bay Area Crisis Nursery Older Children
(415) 309-5662 925-685-3695
Agency phones operate 24 hrs/day 4086 Tulare Drive, Concord, CA 94521
Baby-sitting service in home or hotel. 4- 24-hours
hour minimum. Call for rates. Average is Age Limit: Ages 6 through 11
$15.00 / hour. Will sit for sick children. Minimum Stay is 24 hours. Maximum stay is
dependent on the needs of the family. No
Fee.
Bay Area Crisis Nursery Emergency TALK Line Respite

925-685-8052 See YOPS for referral.
1506 Mendocino Drive, Concord, CA 94452
24-hours
Age limit: birth through 11 years.
Voluntary overnight child care up to one
month. No cost. Available to any parent
(not working with CPS) who is in crisis. Whitney Young Child Development
Average stay is 10 days. No geographic Center
limits. Clients are screened. No fee. 415-821-7550
Children must be admitted by parent or legal 100 Whitney Young Circle
guardian Bayview/Hunter’s Point
7:00am- 6:00 pm
Family Support Services of the Bay Area Provides care Monday - Friday
415-861-4284 [direct number for Free for CALWORKS, families, sliding scale
respite] for others. Family support center, job search
415- 861-4060 (main office) and training, special services for children
Call Weekdays 9:00 am - 5:00 pm to set up (speech pathologist). Provides childcare for
Respite care weekdays and weekend. TALK toddlers and preschoolers and after school
Line has a special relationship with FS: programs for kindergarteners through 5th
Complete a Respite Request Form & notify grade
your supervisor. [clients do not have to be
on CALWorks]
EMERGENCY SHELTER
For immediate emergency shelter need:
 9 am – 3 pm weekdays: call Connecting Point (see below)
 11 am for same-day shelter; 3 – 5 pm weekdays: call Hamilton Family Residencies
(see below)
Connecting Point Hamilton Family Residencies

Hotline: 415-442-5134 Weekdays: 415-292-5228
OR (888) 811-7233 Weekends: 415-292-9930
Business line: 415-442-5130 To Reach Clients: 415-929-9617
M – F 9 am – 5 pm (occasional hour long 260 Golden Gate
meetings or lunch breaks when the line is not Call for avail. beds: 11 am – 12 pm (Can call
answered) back at 5pm if no bed is available.)
This is the central intake place for homeless Open 24/7
families. They work with the families on long- THE ONLY FAMILY EMERGENCY SHELTER
term needs. Accepts 1-2 parent families, expectant
couples and pregnant women of any age
HelpLink (proof of pregnancy required). Must call first
(800) 273-6222 OR “211” and get confirmation before arrival (including
808-4444 (Spanish) re-admissions). 60 beds available.
808-7339 (Chinese)
Referrals to various shelters in SF;
follow-up for clients in crisis.
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Homeless Prenatal Program Raphael House

415-546-6756 Call Connecting Point for intake
2500 18th Street /Potrero (near SFGH) Business line: 415-474-4621
Call for intake hours 1065 Sutter St. (between Larkin and Hyde)
Offers wraparound services to families, Accepts families, battered women and
including: housing assistance, perinatal children, single fathers. (Best shelter of its
services, substance abuse services, mental kind!) Lodging, food. Counselors assigned to
health services, advocacy, and more. each family. NO DROP-INS. Provide
emergency funding for moving expenses (1st
& last month!) Business line connects to a
case manager; then leave a message. Fee is
Eden Line (EAST BAY) negotiable.
(510) 537-2552
If in a 510 area code, dial 211.
Weekdays: 10:00 am – 4:00 pm
Information on all shelter spaces
available in Alameda County. Same
day placement available.
HOUSING AND RENTAL ASSISTANCE

These referrals change frequently. Check number for accuracy before giving to client.
Bay Area Women’s & Children’s Resource Catholic Charities -- CYO

Center 415-972-1200 General Office
415-474-2400 415-972-1375 Back rent & deposit help
318 Leavenworth @ Eddy 415-972-1301 Back rent ONLY
Tu/Thurs: 8:30 am - 12:30 pm 180 Howard St., Suite 300
NO HOUSING services, Referrals, clothing, job M - F 9:00 am – 5:00 pm
search; Drop-In:
Family Service Agency
Center for Independent Living 415-474-7310, ext. 318
415-543-6222 Early Crisis Intervention & Eviction Assistance
For SSI recipients only. Program
Homeless Pre-Natal Program Connecting Point

415-546-6756 Hotline: 415-442-5134
2500 18th Street @ Potrero (near SFGH)
M - Th 9:00 am – noon; Housing and Urban Development (HUD)
1:00 pm - 5:00 pm 1-800-569-4287
F 1:00 pm – 4:00 pm Referrals to housing counseling agencies for
For move in costs only. renters, home owners, senior citizens and first
Contact: Lisa Smith. time buyers. Spanish available.
Providence Shelter Salvation Army

415-642-0234 415-648-0260 (for zip codes 49110, -112,-
1218 Mendel St. 114, -131,-107)
M/T/W/Th: 7am-4pm Call 415-597-4848 for all other zip codes in
Shelter; will help with housing referrals. SF.
HOUSING AND RENTAL ASSISTANCE (OUT OF COUNTY)

Daly City Community Services Seasons of Sharing
650-991-8007 415-777-7120
M - F 8:30 am – 12:00 pm; Money comes from holiday donations to
1:00 pm - 4:30 pm chronicle. Rental money is accessed through
San Mateo County housing assistance. above mentioned agencies.
No Relocating, Rental Assistance, Season of Administered by: SF County Dept. of Human
Page | 6
Sharing Funds. Services.

Contact for application. One-time only grant.
UTILITIES ASSISTANCE
EOC Low Income Home Energy REACH Program [Salvation Army & PG&E
Assistance Program REACH
415-749-6491 1 (800) 933-9677
415-749-6490 A one-time energy-assistance program
415-749-3964 sponsored by PG&E and administered through
For PG&E services about to be cut off. No the Salvation Army. REACH helps low-income
emergencies. Requires submitting customers who experience severe or
application. Call for more information. unplanned hardships and are unable to pay
for their energy need.
Page | 7
LEGAL ASSISTANCE
ACCESS Center
415- 551-5880 -- Info Line Catholic Charities/CYO Refugee &
(Program of SF Superior Court) Immigration Services
400 McAllister @ Polk, at Family Court, 415-972-1313
Lower Level Room 509 180 Howard St. #310
Family law facilitators to help with custody & SF 94105
visitation issues in single, non-property Assisted housing/Refugee and Immigration
divorces. Will not give info/assistance over
the phone. Drop-in for more in-depth help for Child Find
child support, paternity, & spousal support 1-800-A-WAY-OUT
cases: M & Th mornings and Tu & Th 1-800-292-9688
afternoons. First come, first serve. Weekly National org. assisting parents with locating
workshop for clients needing help completing abducted children. Their Child Abduction
all necessary paperwork for custody & Prevention & Support Services program
visitation cases. Call for times to register. includes mediation & adds a comprehensive
array of service options for families impacted
Community Boards: Conflict Resolution by child custody crisis; including education,
and Mediation information, counseling, advocacy, support &
415-920-3820 referral.
601 Van Ness Ave Suite #2040
Weekdays: 11:00 am - 5:00 pm Consumer Credit Counseling Service
Offers free mediation services in a variety of (CCCS)
disputes. Will refer clients to neighborhood 415-788-0288 or 1-800-777-PLAN
center. (7526)
150 Post Street, 5th Floor
Cooperative Restraining Order Clinic Monday – Thursday: 7:00 am – 6:00 pm
(CROC) Friday: 7:00 am – 5:00 pm
Office: 415-864-1790 Financial counseling and debt management.
For appointments: 255-0165 Call for appointment. Low fee. Also provides
Appointments for CROC handled through credit reports.
Riley Center Crisis line. Free help for
domestic violence victims to receive HUD Housing Discrimination Hotline
restraining orders 1-800-669-9777
450 Golden Gate Ave.
Bay Area Legal Aid 8:00 am – 4:00 pm
415-982-1300 Information regarding fair housing rights &
Legal Advisor Line: 415-354-6360(SF) responsibilities. Accepts complaints regarding
50 Fell Street housing discrimination. Walk-in available
M & Th 9:30 am – 3 pm without appointment during office hours.
Tu & W 9:30 am – 1 pm
No Drop-In Hours Glide Legal Clinic
Provides free legal services in the areas of 415- 674- 6128
housing, domestic violence, public benefits 330 Ellis Street (Main Building) San Francisco,
and health access. Must qualify as low income CA 94102
and be a SF resident. Spanish and Chinese Drop In: M-Th: 2:00- 5:00 PM
spoken.
Alameda: 510-250-5270
Contra Costa County West: 510- 250- 5270
Contra Costa East: 925- 219- 3325
Marin: 415- 354- 6360
Bay Area Legal Aid Numbers Cont.:
Napa: 707-320-6348 Legal Services for Children
San Mateo: 650- 472- 2660 415-863-3762
Santa Clara: 408- 850- 7066 1254 Market St. 3rd Floor
Toll Free: 800- 551- 5554 Business office 9 – 4:30
Monday - Thursday 1:30 pm – 4:30 pm-
intake
La Raza Centro Phone assistance or call for appointment.
415-575-3500 Free legal consultation, referral, and
Page | 8
474 Valencia #295 representation for anyone under 18 in SF.

M - Th 10-12pm, 1-4pm; F 10-12 Prefer call from child directly.
Lawyer referral service. Serves the Spanish
speaking population. Sliding scale fee. SF Bar Association Lawyer Referral
Citizen’s Outreach Project helps with Service
citizenship issues. Offers a Landlord / Tenant 415-989-1616
Clinic and an Immigration Clinic. Deals with 301 Battery St., #1100
issues involving housing, employment, youth Weekdays: 8:30 am - 5:30 pm
law, seniors. Call for appointment Info, interview, referral to lawyers and
mediators for most legal cases. Phone for
Rent Arbitration Board 30-minute consultation ($35). Services avail.
415-252-4600 for AFDC clients too. Spanish, Cantonese,
25 Van Ness Ave., Suite 320 (@ Market) French, Vietnamese, and Mandarin spoken.
Weekdays: 8:00 am 5:00 pm Free legal clinic:
Mainly dealing with rent ordinance. UC Hastings, 198 McAllister St.
Information and fees for filing petitions. 2nd Saturdays, 10 am – 12:30 pm
Hearing and mediation between Bayview Providence Baptist Church, 1601
tenant/landlord. McKinnon Ave
4th Saturdays, 12pm -1:30pm
SFCASA (Court Appointed Special
Advocate) Tenderloin Housing Law Clinic
415- 398-8001 415-771-9850
100 Bush St., Suite 650 126 Hyde Street @ Golden Gate
Volunteers appointed as advocates for Walk-in hours: 9:00 am – 3:00 pm
children in foster care system. Quick legal counsel for tenderloin and/or
residential hotel residents. Phone & drop-in
SF Department of Child Support services.
Services/ SF DA’s Office
415-356-2700 Tenants’ Rights Union
617 Mission St. 415-282-6622
Information and assistance in setting up and 558 Capp St.
collecting child support. Hours vary by day. Call first for drop-in hours
[donation or membership requested].
Bay View Hunters Point Community Legal Info & problem solving on tenant/landlord
415- 735- 4124 disputes. Sliding scale to join & get
4622 3rd St. counseling. Publishes Tenants’ Rights
Universal free access for local residents of the Handbook, offers workshops and education
BVHP. on tenants’ issues.
Page | 9
WELFARE SERVICES
CalWORKs GA/ General Assistance, Human Services
aka: AFDC - Aid to Families with San Francisco Department of Social Services
Dependent Children 415-558-1000
415-551-5554 (legal advice line for Provides short term financial assistance and
intake) social service to needy residents.
415-557- 5000 (main office number)
170 Otis, San Francisco 94103 Medi-Cal
Weekdays: 8:00 am - 5:00 pm 1-800-541-5555
Ask for intake supervisor. Single parents or 8:00 am -5:00 pm
families with one-parent unemployed and Medi-Cal comes with AFDC /CalWORKs. Low
disabled may apply. Will receive cash grant, income clients can request just Medi-Cal in
food stamps, and Medi-Cal. Make specific circumstances.
appointment to see worker or drop-in early
mornings, first come, first served.
Food Stamps SSI/Social Security Office

415-558-1001 (800) 772-1213
Toll free (877) 366-3076 939 Market St..
1235 Mission St., between 8th and 9th St. Weekdays: 9:00 am - 4:30 pm
Appts. weekdays: 8 - 11 am
Drop-In weekdays: 1 – 3 pm
Drop-In is first come, first served. Immediate
intake with scheduled appointment within one
week.
SCHOOLS
SFUSD Parent Participation Preschools
415-241-6000 561-1921; 561-1995
San Francisco Unified School District Co-op preschools run by SF Community
An automated number. Call for general College. Half day and full day programs. Call
information. for more information.
Page | 10
YOUTH SUPPORT SERVICES

California Youth Crisis Line Cole Street Clinic
(for youth 12 - 24) 415-751-8181
24-Hour Line: 1-800-843-5200 555 Cole St.
24hr counseling line, information and Weekdays: 9 am – 5 pm
referrals. Anonymous & confidential. Free. Drop-in available: Tues & Thurs 2 pm - 5 pm
English, Spanish, other languages on request. Clinic for adolescents ages 12-24 (HIV+ teens
will be seen until 25nd Birthday). Offers
therapy, case management, family planning,
and peer health. Sliding scale depending on
family income, some free services.
Henry Ohlhoff Outpatient Program Sometimes accepts Medi-Cal.
415-575-1100
2191 Market Street Family Acceptance Project (FAP)
M – F: 10:00 am – 6:00 pm 415-522-5558 (this number is for a
Adolescent and family drug and alcohol directory)
treatment. Adult treatment: $190 3 days a San Francisco State University
week. Teen intervention: $150 1 day per 3004 - 16th Street, #301
week (90min w/urine analysis). fap@sfsu.edu
Support for LGBT youth and their family.
Horizons Unlimited Free/confidential services including
415-487-6700 (voice message number) counseling, guidance on how to support a
440 Potrero, @ 17th St. LGBT child, and crisis support. Also help LGBT
Monday - Thursday: 10:00 am - 7:00 pm youth come out to their family.
Friday: 10:00 am - 6:30 pm. English, Spanish, Cantonese.
For at-risk youth ages 12-26. Serves Mission
District residents. Offers employment GLBT National Youth Talk Line
services, recreation, counseling (group, 800-246-7743
individual, and family). Also ‘Young Women M – Fri 1:00 pm - 9:00 pm
Arise’ services to Mission and Western Sat-Sun 11:00 am - 2:00pm
Addition girls 12-17. Gay youth hotline. For age 25 or younger.
Telephone peer counseling & local resources.
SF Parent Training Institute
415- 255- 3412
Parenting classes resources or parents H.O.M.E.Y (Homies Organizing the
Mission to Empower Youth)
Huckleberry House 415-861-1600
415-621-2929 1337 Mission St. 2nd floor
1292 Page St. @ Lyon (in the Haight) Entrance on Washburn.
24-hour crisis line M-F, 9am-5pm
Short-term shelter for troubled teens (11- Youth empowerment program, targeted at
17). Individual/Family counseling, case Latino high school-aged youth in the Mission
management & mediation available, district (but takes kids from all parts of the
especially around crisis situations. city). Building leadership and community
Emphasizes re-unification with parents. Legal organizing skills. Bilingual services.
referrals available. Has strict policy re:
keeping appointments – only refer families
where parents are not ambivalent!!
Page | 11
YOUTH SUPPORT SERVICES (continued)

Larkin Street Youth Center National Runaway Switchboard
415-673-0911 or 800-669-6196 1-800-RUNAWAY
1138 Sutter St. (between Larkin & Polk) (1-800-786-2929)
Drop-in: Monday-Friday, 9:30 am – 9:30 pm. 24-hours
Saturday and Sunday, 11:30 am-9:00 pm. Provides services for runaway youth and their
Drop-in Center, will refer to Diamond Street families such as bus vouchers for
Shelter for a max. of 20-night stay. Ages 12 transportation home and conference calls
to 23. Medical clinic, education center, with family members. Youth can leave a
tutoring for GED. Kids can come and go as message to contact parents.
they please. Emphasizes alternatives to living
on the streets.
Teenage Parenting and Pregnancy West Bay Filipino Multiservice, Inc.

Project (TAPP)/FDC (part of Asian Pacific Islander Family
(part of Family Service Agency) Resources Network)
415-695-8300 415-431-6266
2730 Bryant, 2nd floor 175 7th St., between Mission & Howard
Drop-in: M-F 8:30am-5:00pm M - F 9:00 am - 5 pm
For pregnant teens up to 18. With existing Visitation Supervision, Family Support,
TAPP manager, 18-22. Mothers and fathers. Mentorship, Healthy Life Styles, Health
Counseling, referral, education, and case Services, Case Management.
management. No fee. Intake between 2-6 PM (drop in)
westbaycenter.org
Westside Adolescent Day Treatment
Center
415-431-7701
1140 Oak Street
M - F 9am-5pm
3 years of age to 21 years of age
For schools, probation, foster care parent,
guardian. Psychiatrist on staff, but needs to
be seen by clinician first.
YOUTH SUPPORT SERVICES (OUT OF COUNTY)

Insight Program Your House (San Mateo County)
650-366-8436 650-367-9687, 394 Sequoia Ave.
For Daly City residents, ages 12-18. Works Short term teen residence and counseling for
with children still at home. Outpatient group, teens and families.10-17 years old. Shelter
individual, and family counseling. Alcohol and -- 2-6 week stay, dependent on family’s
drug treatment program. agreement to 10 counseling sessions. Group
counseling for residents also. HIV and drug
education. Will house children overnight on
emergency basis. Must be clean and sober.
No pregnant teens. No drop-ins. CALL
FIRST, then provide referral.
Page | 12
INDIVIDUAL/FAMILY COUNSELING
Access Institute Catholic Charities/CYO
415-861-5449 For telephone intake 415-972-1200 Homeless Prevention
110 Gough St. at Page, Suite 301 415-972-1353 Referrals
Family, individual, & child therapy. Sliding 415-564-7882 For counseling
scale fee. Psychological testing. 415-972-1313 Refugee & Immigration
Services
2255 Hayes Street
Family, individual, & child therapy. Sliding
scale fee. No drop-in.
CPMC Outpatient Mental Health Clinic

Center for Psychological Services 415-600-3247
415-922-4815 2323 Sacramento 2nd Floor (between
3637 Sacramento St., Suite F Buchanan and Webster)
Weekdays: 8:00 am - 6:00 pm M-F: 9am-4pm (lunch 1-2)
Saturday: 8:00 am - 6:00 pm Full spectrum of mental health services for
Sliding scale based on income. adults, teens, and children. Our clinic fees are
based on a sliding scale. The amount paid
depends on your income
Instituto Familia de la Raza

Homeless Children’s Network 415-229-0500
415-437-3990 415-206-8125 Psych. emergency
3265 17th St, # 404 2919 Mission St. (between 25th/26th)
Family, child & adolescent therapy for Weekdays: M - F 9:00 am - 5:00 pm
ages 2-18. Must have full scope Medi-Cal. Evenings/Saturdays: appointment only.
Sliding scale counseling. Bilingual / bicultural
staff. Also offers HIV and AIDS education
and referral.
Integral Counseling Centers Child & Adolescent Services

415-648-2644, 1782 Church St. 415-206-4444
415-776-3109, 2140 Pierce St. UCSF Women’s Health
415-561-0230, 507 Polk St #450 1600 Divisidero St.
M-F: 8 am – 5 pm Individual Child and Family therapy and case
Individual, couples, & family therapy. Low fee management for children (0-18) exposed to
($20 lowest). Mainly intern-staffed. Intake partner abuse. Victim Witness eligible
$25. (priority to these families). Will serve other
families too.
Parents Place
New Perspectives Centers (a program of Jewish Family and
415-752-5275 Children's Services)
Several locations including: 415-359-2454
1710 Scott Street (corner of Scott and Sutter)
Richmond district, Noe Valley, and M – Th: 8:30am – 6:30pm
Fillmore Area. Individual, child, F: 8:30am – 5:00pm
family, and couples counseling. Offers parenting classes and workshops;
Several groups including DBT.. individual consultations and counseling for
parents and children, socialization skills
Sliding fee scale, $25-80 ($15 and groups for children ages 3 – 12, community
up for low income families). service programs for teens, and a bulletin
board for parents seeking caregivers.
Page | 13
INDIVIDUAL/FAMILY COUNSELING (continued)

UCSF / SFGH Child Trauma Project Mental Health Access Line
Administrative Number: 415-206-5979 24 –Hour Line: 415-255-3737
Intake: 415-206-5311 Toll free: 1-888-246-3333
SFGH, 1001 Potrero St., Suite 2100, Building For San Francisco residents only. Best
20, Room 2124 referral for callers with no insurance.
Assessment and treatment for children 5yrs Takes Medi-cal.
and under exposed to violence and their Children & Adult therapy
mothers. Available on-site or in-home. Free.
For emergencies, will refer to
Comprehensive Child Crisis Service 970-
3800.
ADOLESCENT COUNSELING/PSYCH SERVICES (SAN FRANCISCO)

Cole Street Clinic (Huckleberry Youth Henry Ohlhoff Outpatient Program
Program Multi-Service Clinic) 415-575-1100
415-751-8181 2191 Market A
555 Cole St. SF 94114
Mon, Tues, Fri: 9:00 am - 5:00 pm M – F: 10:00 am – 6:00 pm
Wed 2 pm - 5 pm Adolescent and family drug and alcohol
Drop-in avail: Th 2:00 pm – 6:00 pm treatment. Adult treatment: $190 3 days a
Appointment only clinic for adolescents ages week. Teen intervention: $150 1 day per
12-24 (HIV+ teens will be seen until 22nd week (90min w/urine analysis).
Birthday). Offers therapy, case management,
family planning, and peer health. Sliding Horizons Unlimited
scale depending on family income, some free 415-487-6700
services. Accepts Medi-Cal. 440 Potrero, @ 17th St.
M – Th 10:00 am - 7:00 pm
Homeless Children’s Network F 10:00 am - 6:30 pm
415-437-3990 For at-risk youth ages 12-26. Serves Mission
3265 17th St, # 404 District and SF residents. Offers employment
Family, child & adolescent therapy for services, recreation, counseling (group,
ages 2-18. Must have full scope Medi-Cal. individual, and family). Also ‘Young Women
Arise’ services to Mission and Western
Huckleberry House Addition girls 12-17
415-621-2929 (24-hour crisis line)
1292 Page St. @ Lyon (in the Haight) La Casa de las Madres Teen Program
Short-term shelter for troubled teens (11- Business: 415-503-0500
17). Individual/Family counseling, case Crisis: 877-923-0700
management & mediation available, 1663 Mission St., Suite.225
especially around crisis situations. Legal Counseling, Teen Crisis Hotline, Community
referrals available. Has strict policy re: Education and Outreach. Bilingual crisis line.
keeping appointments -- only refer families Eligibility: young teen women in or at risk of
where parents are not ambivalent!! abusive relationship.
McCauley Institute Parents’ Place (Jewish Child & Family

Inpatient Program: 415-750-5649 Srvs)
CEEP (Counseling Enriched Educational 415- 359- 2454
Program): 415-750-5580 1710 Scott St., (near Sutter), SF
2200 Hayes St. Full Clinical Support team; assessments,
Psychiatric services for very disturbed classes, workshops, playgroups for parents &
children ages 11-17. children, Socialization skills (ages 3-12);
community service programs for teens.
Marina Counseling Center
415- 563- 2137
2137 Lombard SF, 94123
Children, Individuals, Families, & Couples;
Sliding scale based on income.
Page | 14
RAMS Adolescent Program CIIS (CA Institute of Integral Studies)

415- 668- 5955 Clinics: Integral Counseling Centers:
3626 Balboa, Outer Richmond neighborhood 2140 Pierce St., San Francisco:
Children 5-18, Individual & Family; Child 415- 776-3109
psychiatrist on staff; NO PRIVATE INSURANCE 1782 Church St., San Francisco:
415- 648- 2644
San Francisco General Child & Adolescent 507 Polk St., San Francisco:
Srvs 415- 561- 0230
415- 206-4444 Children, Individuals, Couples; Sliding scale
1001 Potrero Ave., Suite 6B, SF based on income
Children 0-7 ½ group therapy, family
therapy, individual therapy. Assessments;
must live in SF; no Private Insurance
ADOLESCENT COUNSELING/PSYCH SERVICES (OUT OF COUNTY)

Daly City Youth & Family Services Project FOCYS (YMCA)
Daly City Diversion (San Mateo, Youth Service Bureau)
Family Child Treatment Program (650) 349-7969
650-366-8436 M –Th 10:00 am – 8:00 pm
M-Th: 10am-6pm Crisis Line: (650) 579-0350
For Daly City residents, ages 11-17. Works Must leave message for more info.
with children still at home. Outpatient group, Family and Individual Counseling for Parents
individual, and family counseling. Alcohol and and Teens. Parenting Classes. Additional
drug treatment program. services offered for Gay youth. Counseling on
a sliding fee scale. English, Spanish, Tagalog.
Your House
(San Mateo County)
650-367-9687
394 Sequoia Ave.
Short-term teen residence and counseling for
teens and families. Shelter -- 2-6-week stay
dependent on family’s agreement to 10
counseling sessions. Group counseling for
residents also. HIV and drug education. Will
house children overnight on emergency basis.
Must be clean and sober. No pregnant teens.
No drop-ins. CALL FIRST!!
Page | 15
CHILD COUNSELING/ PSYCH SERVICES

California Pacific Medical Center Catholic Charities/CYO
Psychiatric Outpatient Clinic 415-972-1200
415- 600-3247 415-972-1306 Referrals
2323 Sacramento St. 415-564-7882 For counseling
Call and ask for intake worker. Accepts Medi- 2255 Hayes Street
Cal. Family, individual, & child therapy. Sliding
scale fee. No drop-in.
Center For Psychological Services Kids’ Turn Divorce Service

415-922-4815 415-777-9977
3637 Sacramento St., Suite F 1757 Waller St.
M - F: 8:00 am - 9:00 pm 6 session workshops for children 5 - 16 years.
St: 9:00 am - 6:00 pm. Services for parents of 0-4y.o.’s. Separate
Sliding scale based on income. workshops for parents at same site. Charge
for parents but not children (fee as low as
JOSIE’S PLACE $50 for 6 sessions). Additional Programs for
for bereaved Youth & Families children under 3. Offers Spanish bilingual
415-513-6343 services. Check website for times and dates
Support groups for children and teens who (www.kidsturn.org). Workshops throughout
have experienced death of parent, sibling, bay area.
close relative, or friend.
info@josiesplace.org Langley Porter Psychiatric Institute
415-476-7000; 415-476-7500 (intake)
Child & Adolescent Services 401 Parnassus
415-885-7636, 415-206-4444 8:00 am - 5:00 pm
UCSF Mt. Zion Health Center Ask for child intake worker.
1600 Divisidero St.
Individual Child and Family therapy for McCauley Institute
children (0-18) exposed to partner abuse. In-patient Program: 415-750-5649
Victim Witness eligible (priority to these CEEP: 415-750-5580
families). Will serve other families as well. 2200 Hayes St.
Psychiatric services for very disturbed
Parents Place children.
(a program of Jewish Family and Children's
Services) UCSF / SFGH Child Trauma Project
415-359-2454 Administrative Number: 415-206-5979
1710 Scott Street (corner of Scott and Sutter) Intake: 415-206-5311
M – Th: 8:30am – 6:30pm SFGH, 1001 Potrero St., Suite 2100, Building
F: 8:30am – 5:00pm 20, Room 2124
Offers playgroups for parents and children to Assessment and treatment for preschoolers’
attend together, as well as a wide variety of exposed to violence and their mothers.
parenting classes and workshops. Offers Available on-site or in-home. Free. For
individual consultations and counseling for emergencies, will refer to Comprehensive
parents and children, socialization skills Child Crisis Service 970-3800.
groups for children ages 3 – 12, community
service programs for teens, and a bulletin Tender Lion Family Program (a program of
board for parents seeking caregivers. Family Service Agency):
415-474-7310 ext. 453 (director)
1010 Gough St., 2nd Floor
Outpatient mental health services for children
and families from multi-cultural, low income;
Medi-Cal eligibility, low fee to families
Page | 16
SPECIFIC ISSUE COUNSELING

San Francisco Dept. of Health: 415- 642- 4500
755 S. Van Ness M-F, 8:30 AM- 5:00 PM Individual and group counseling around incest,
gender issues, impulse control, sexual minority youths, etc. Sliding scale based on income.
Accepts Medi-Cal.
Josie’s Place (for bereaved Youth & Families): 415- 513- 6343 Support groups for children
and teens who have experienced death of parent, sibling, close relative, or friend.
info@josiesplace.org
Exhale: Office: 510- 446- 7900 Counseling: 866- 439- 4253; phone counseling after
abortion
HALP Clinic (Hyperactivity & Learning Clinic): 415- 476- 7500: Langley Porter
Children’s Center 401 Parnassus; Assessments and treatment for children and adolescents
with suspected or previously diagnosed attention-deficit/ hyperactivity disorder
Support for Families of Children with Disabilities: Main Office: 415- 282- 7494 2601
Mission St., Suite 606 Family Resource Center: 415- 920- 5040 2601 Mission St., Suite
300 Drop-in: Tues / Thurs 12:30- 8:30 Monday/ Wednesday/ Friday 9:30- 4:30 For parents of
children with physical, emotional, or learning disabilities. Various groups offered as well as
information and referrals. All services at the center are FREE.
PREGNANCY & ABORTION SERVICES______________________________________

Planned Parenthood Sun: 11 AM – 5 PM Offers Mother/ Infant
415- 821- 1282 groups, pregnancy groups, and childbirth
1650 Valencia St. preparation classes. Breast pumps. Also
has library, videos, and baby- sitting files.
Mon & Tues: 8:30 AM- 8:30 PM
$99 membership fee
Wed. & Fri.: 8:30 AM- 5:00 PM
Thursday: 7:10 AM- 5:00 PM
Teenage Parenting and Pregnancy
Provides abortion services, STD testing,
Project (TAPP): 415- 695- 8300
birth control information, emergency
2730 Bryant, 2nd floor
contraception, pregnancy tests. Sliding
scales. Drop- in: M-F 8:30 AM- 5:00 PM For
pregnant teens under 18. Mothers and
fathers. Counseling, referral, education,
Natural Resources:
and case management. No fee
415- 550- 2611; 1367 Valencia
Monday- Saturday: 11AM- 6 PM
SEPARATION & DIVORCE SUPPORT SERVICES

Kids’ Turn Rally Family Visitation Services
415-777-9977 415-353-6595
1757 Waller St. San Francisco, Ca. St. Francis Memorial Hospital, 900 Hyde St.
6 session workshops for children 5 - 16 years. Office hours: M-W, 9:00 am - 5:00 pm
Services for parents of 0-4y.o.’s. Separate Visitation hours: Thurs evenings, and all day
workshops for parents at same site. Charge Sat/Sun
for parents but not children (fee as low as Specializes in supervised visits and monitored
$50 for 6 sessions). Additional Programs for exchanges. Sliding scale based on court
children under 3. Offers Spanish bilingual order. Generally, a long waiting list. Clients
services. Check website for times and dates must have court ordered referral and must
(www.kidsturn.org). Workshops throughout call first.
bay area.
Page | 17
SEXUAL ABUSE & RAPE SERVICES

Child and Adolescent Sexual Abuse SF Rape Treatment Center
Resource Center (CASARC) 415-821-3222
415- 206-8386 415-437-3000 (specific for mental health)
San Francisco General Hospital 2727 Mariposa St., Suite 100
Weekdays: 9:00 am -5:00, closed 12:00pm – SF General Hospital – nurses only
1:00pm Crisis counseling. Short-term / brief therapy;
24-hour medical and crisis advocacy; accompaniment; HIV counseling:
Children over 12 do not need parental reporting; medical evidence collection.
consent for treatment. NO FEE. Weeknights
and weekends answering service will page RAINN (Rape Abuse Incest National
staff and call client back. 24-hour crisis line Network)
for under 18 years and family only. 24- hour hotline: 1-800- 656- HOPE
Women Against Rape (FREE services) The Rape, Abuse & Incest National
24-hour line: 415-647-7273
Network offers assistance 24 hours
answering service after business hours
Business Line: 415-861-2024 9:00 – 5:00 a day, 7 days a week. When calling
3543 18th St., #7, 3rd floor the hotline, callers are
Crisis line, counseling, medical and legal automatically diverted to their area
advocacy. Spanish, Cantonese, Mandarin,
Vietnamese, Korean, Farsi, Tagalog,
RAINN center where on-duty
Japanese, and Sign Language. Language volunteers are available to answer
spoken depends on counselor availability, but questions, provide support, and
written material available in these languages. suggest local resources.
Also offers short-term individual counseling
and groups to survivors of sexual assault.
DOMESTIC VIOLENCE RESOURCES/SHELTERS (SAN FRANCISCO)

Asian Women’s Shelter Mission Girls
Intake/DV Hotline: 415-751-0880 415-648-2826
Business Line: 415-751-7110 3007 42th St.
Weekdays: 9:00 am - 5:00 pm M-F 10:00-6:00pm
New people accepted only Monday - Thursday Offers after-school programs for young
except in emergencies. Housing up to 12 women (10 – 14) focused on helping girls
weeks. Open to DV survivors, and prioritized learn to recognize the signs of an abuser and
based on severity. 0$ - 5$ per day. No to empower themselves with the knowledge
outside services. Numerous languages of how to escape an abusive relationship.
available. Special program for
Queer/transgender support, and for anti- Riley Center
trafficking. 24-Hour Crisis Line: 415- 255-0165
Business Line: 415-552-2943
Brennan House 1175 Howard St. (office)
415-255-2894 Drop-in: Mon-Thurs, 9:00 – 4:00.
Transitional Housing Agency Counseling. Women’s Outreach Program
Referral only. Part of Riley Center. assists women both still in and recently out of
abusive relationships. Support group Eng &
Rosalie House (Emergency Shelter) Spanish for women at least 2 months out of
Hotline: 415-255-0165 abusive relationship. Call to sign up. Use
Women Inc. answers the phone on weekends hotline to make appointments with
and evenings. Housing for battered women Cooperative Restraining Order Clinic.
and their children.
Cameron House (Asian Domestic

Violence)
920 Sacramento St.
Drop-in: Weekdays 9:00 am - 5:00 pm
Page | 18
Provides free counseling, referrals, advocacy,

and social services to survivors of abuse. It WOMAN Inc.
has translators fluent in Chinese and 24 – Hour Crisis Line: 415-864-4722
Vietnamese. Business Line: 415-864-4777
333 Valencia St., Suite 450
La Casa De Las Madres Office Hours: 9:00 – 4:30
24-hour Crisis Line: 877-503-1850 Information on shelters throughout the Bay
For teens: 877-923-0700 Area. Referrals for legal assistance and food
Business Line: 415- 503-0500 (drop in boxes. Counseling and help with restraining
center) orders -- sliding scale, but won’t turn anyone
1663 Mission Street, Suite 225 away. Eng & Spanish. Call for information.
Drop-in for emergency food/clothing:
Offers free, long term individual counseling.
Accepts battered women and their children
for
up to 8 weeks. Shelter location is confidential.
Counseling groups available both in English
and Spanish. Bilingual staff. CALL FIRST.
DOMESTIC VIOLENCE RESOURCES/SHELTERS (ALAMEDA COUNTY)

Building Futures With Women & Children
24 – Hour Crisis Line:
1-866-A-WAY-OUT
1395 Bancroft Ave.
San Leandro, CA 94577
Two emergency homeless shelters (55 beds);
a domestic violence safe house (20 beds); 52
units of temporary and permanent supportive
housing; a 24-hour crisis line; a children's
program; and a domestic violence outreach
program. Also, homelessness prevention,
case management, and rapid re-housing
programs.
RESOURCES for MEN WHO ABUSE
POCOVI Men Overcoming Violence

415-552-1361 415.777.4496
474 Valencia St. Suite 150 Offers referrals for counseling, batterer
M-F 1pm-4:30pm intervention workshops
pocovi@msn.com
Provides counseling classes for men who are
batterers to stop the cycle of violence.
Classes in Spanish only. Interested men can
come to class Thurs. @7pm-9pm (Spanish).
MEDICAL CARE
Health Right 360: 415- 746- 1967 (formerly Haight Ashbury Free Clinics): 1735 Mission St.
Call for appointment. Sliding- scale fees HIV, Hep C screening available. Acupuncture available
UCSF Dental Student Pre- Doctoral Clinic: 415- 476- 1891 (main campus) 707 Parnassus
at 7th Ave. Call for appointment; weekdays: 9:00 AM- 5:00 PM Low cost dental care for
cleaning and filings; Drop-in for emergency pain relief
Page | 19
Saint Mary Health Center Main Number: 415- 668- 1000 For Appt: 415- 750- 5515
weekdays: 8:15 AM- 4:30 PM 450 Stanyan St.
SUBSTANCE ABUSE & RECOVERY SERVICES

Alanon/Alateen Alcoholics Anonymous
415-834-9940 415-674-1821
List of meetings: 415-834-9941 www.aasf.org – Online Meeting Schedule
Information Service 1821 Sacramento Street
Support groups for family and friends of 500 weekly meetings throughout SF.
alcoholics Meeting with childcare at the TALK Line on
Thursdays from 2:15-3:15 pm.
National Council on Alcoholism and
Other Drug Addictions
Drug Line
415-362-3400
944 Market Street @ 3rd
24 - hours daily, including phone
Drop-in Consultation:
Information and referrals. (Part of Suicide
Weekdays: 9:00 am - 5:00 pm
Prevention.) Relapse prevention.
Call to make an appointment. 1st offender
DUI program. Information and consultation
Narcotics Anonymous
(e.g. for parents of teens abusing MJ)
415-621-8600
Support groups for recovering drug addicts.
Jelani House Meeting with childcare at the TALK Line
415-822-5977
415-822-5945 (Intakes) Relapse Prevention
Transitional Housing: 415-206-1562 24 - Hour Hotline: 415-834-1144
Inpatient substance abuse treatment for
women and young children. Family program
for couples with children & single dads.
Henry Ohlhoff Outpatient Program

415-575-1100
2191 Market A
SF 94114
M – F: 10:00 am – 6:00 pm
Adolescent and family drug and alcohol
treatment. Adult treatment: $190 3 days a
week. Teen intervention: $150 1 day per
week (90min w/urine analysis).
Page | 20
HOTLINES
Access Women’s Health Justice AIDS/HIV Niteline
English – 800-376-4636 415-434-AlDS (2437)
Spanish – 800-442-2237 Available 24/7
M-F: 9am-4pm Support, information, and referral (part of Suicide
Access exists to make reproductive health and Prevention). Confidential.
choice a concrete reality – not just a theoretical
right – for all women.
Asian-Pacific Islander Family Hotline Building Futures With Women & Children
Chinese: 415-642-6850 (vm) 24 – Hour Crisis Line: 1-866-A-WAY-OUT
Cambodian: 415-674-6819 (M-Th 9-4) Business Line: 510-357-0205
Laotian: 415-674-6825 (M-Th 9-4) 1395 Bancroft Ave.
San Leandro, CA 94577
Two emergency homeless shelters (55 beds); a
California Youth Crisis Line domestic violence safe house (20 beds); 52 units
(for youth 12 - 24) of temporary and permanent supportive housing;
24-Hour Line: 1-800-843-5200 a 24-hour crisis line; a children's program; and a
Crisis line for runaway, homeless, and troubled domestic violence outreach program. Also,
youth. They provide information on shelters and homelessness prevention, case management, and
other services. Statewide message center for rapid re-housing programs.
parents and runaways to communicate. Will talk
to family members around crisis. Confidential and Childhelp National Child Abuse Hotline
anonymous. 1-800-4-A-CHILD (422-4453)
24 hours a day, 7 days a week
National hotline dedicated to the prevention of
Children’s Council of SF - Childcare child abuse. Assistance in 170 languages. Crisis
Switchboard intervention, information, literature, and referrals
Hotline: 415-343-3300 (for referrals) to thousands of emergency, social service, and
M – F: 9:00am – 5:00pm support resources. All calls are anonymous and
Main Business Line: 276-2900 confidential.
M- Th: 9:00am – 4:00pm
Fr: 9:00am - Noon
445 Church St. S.F. 94114 Child and Adolescent Sexual Abuse Resource
Information on all kinds of child care and Center (CASARC)
children’s programs, daycare homes, cooperative 24 – Hour Crisis Line: 415-206-8386
nurseries, child care centers, individual baby 24-hour crisis line regarding sexual abuse for
sitters, listings for shared housing, toy lending people under 18 years and their family only.
library, job binder for child care jobs. Has a drop- Weeknights and weekends answering service will
in resource room. Bilingual counselor available. page staff and call client back.
Department of Public Health AIDS Hotline Drug Line

Hotline: (800) 367-AIDS [2437] 24-Hour Line: 415-362-3400
M –F 9:00 am – 5:00 pm; Tu 9:00 am – 9:00 Information and referrals
pm (Suicide Prevention Affiliate)
Business Line: 487-3000
Client Line: 487-8000
10 United Nations Plaza
Call to speak with a social worker. No
appointment for intake.
Drop-In: Weekdays 10:00 am - 2:45 pm, for
post-intake clients only.
Page | 21
HOTLINES (continued)
Elder Abuse Hotline GLBT National Help Center
24-Hour: 415-557-5230 or (800) 231- (888) 843-4564
4024 M-F: 4pm-12
Part of Adult Protective Services. Call this Sat: 12-5
number to report elder abuse (65 & over) not For the GLBT community, and those
nursing home abuse. questioning their sexual orientation or gender
identity. Free/confidential phone and email
peer counseling, resource referrals.
Friendship Line for the Elderly
24-Hour Line: 415-752-3778 Helplink
Emotional Support for people 65 years 211
and older. Medication reminder; home visit; Weekdays: 8:00 am – 2:00 pm
3rd party advocacy calls. Information and referral line for entire Bay
Area.
GLBT National Youth Talk Line

800-246-7743 Larkin Street Youth Center
M – Fri 1:00pm-9:00pm 1-800-669-6196 (24 hr. hotline)
Sat-Sun 11:00am-2:00pm Also the Diamond Youth Shelter
Gay youth hotline. For age 25 or younger. Provides temporary beds for youth ages 12-
Telephone peer counseling & local resources. 18, help with school enrollment
La Casa De Las Madres Mental Health ACCESS Line

24-hour Crisis Line: 877-503-1850 24-hour line: 415-255-3737
Business Line: 415-503-0500 Toll free: 1-888-246-3333
For Teens: 877-923-0700 San Francisco residents only. For people
1663 Mission St #225 with no insurance or Medi-Cal through DPH.
Crisis line for battered women. ***DO NOT REFER CLIENTS DIRECTLY. SEE
STAFF FIRST.
Missing Children Hotline
(National Center for Missing and Parents & Friends of Lesbians and Gays
Exploited Children) 415-921-8850
1-800-843-5678 SF chapter of Parents, Families and Friends of
Assists parents in need of legal help. Number Lesbian, Gay, Bisexual & Transgendered
to report missing children. people (PFLAG). Services promote the health
and well-being of gay, lesbian, bisexual &
transgendered people, their families and
Postpartum Support International friends through support, education and
Hotline advocacy.
(800) 944- 4773
Provides phone and online support and helps Relapse Prevention
locate local resources 24 - Hour Hotline: 415-834-1144
Emotional support hotline, related to
Family Paths substance abuse. For people who are having
1-800-829-3777 trouble with recovery. (Part of Suicide
Toll-free number, 24-hour, 7 days a week. Prevention)
(510) 893-5444
24-hour, 7 days a week hotline. Local number
for East Bay residents. Crisis intervention,
counseling, referrals to local resources for
parents, caregivers, and children. Foster
parent support. EPSTD. Parent education;
meets court requirements of Alameda
County.
Page | 22
HOTLINES (continued)
Trust line The Trevor Project
(800) 822-8490 866-4-U-TREVOR
Department of Social Services registry to 866-488-7386
check references of in-home childcare Suicide prevention & emotional support for
providers who are not licensed – and gives LGBT youth – 24 hour.
information for getting providers on the Bullying, sexual orientation,
registry. Criminal background checks for children questioning sexual
unlicensed caregivers. orientation. Will talk to parents
who have questions around
sexual orientation of their
children
Page | 23
PARENTING SUPPORT & INFORMATION

Bay Area Women’s and Children’s Family Builders
Resource Center 888-732-4453
415-474-2400 M-F 9am-5pm
318 Leavenworth @ Eddy Adoption services.
Weekdays: M - Th 9:00 am - 4:00 pm;
Fr 9:00 am - 1:00 pm SF HSA Foster Parent Resource Hotline
Drop-in: Tues & Thurs 8:30 am - 12:30 pm Hotline: 415-558-2200
Offers Parent/Child playgroup. Clothes closet 3801 3rd Street, Suite 114
for women and children. Job listings also Drop-in counseling, referrals, and
available. Low income, women and children information about services available to foster
programs. parents, relative caregivers, and children in
foster care.
Family Acceptance Project (FAP)
415-522-5558 (goes to a directory) Grandparents Who Care
San Francisco State University Edgewood Family Center: 415-865-3000
3004 - 16th Street, #301 Offers groups and respite for grandparent
San Francisco, CA 94103 caregivers. Part of Edgewood Family Center.
fap@sfsu.edu
Support for LGBT youth and their family. Kinship Program
Free/confidential services including 415-865-3000
counseling, guidance on how to support a 101 15th St.
LGBT child, and crisis support. Also help 8:30 am - 5:00 pm Monday - Friday.
LGBT youth come out to their family. A program of Edgewood Family Center.
English, Spanish, Cantonese. Provides services for non-parent relative
caretakers of children.
Family Paths
1-800-829-3777 (toll free) Natural Resources
or 510-893-5444 (local) 415-550-2611
24-hour, 7 days a week hotline. 1367 Valencia
510-893-9230 – business line Mon-Sat: 11am-6pm
Local number for East Bay residents. Crisis Sun: 11am-5pm
intervention, counseling, referrals to local Offers mother/infant groups, pregnancy
resources for parents, caregivers, and groups, childbirth preparation classes, &
children. Counseling offices in Fremont, breast pumps. Has library, videos, and baby-
Hayward, and Oakland. sitting files. $99 membership fee.
Good Samaritan Family Resource Center Parents Place

415-824-9475 (program of Jewish Family & Children's
415-401- 4251 for family support Services)
services 415-359-2454
1294 Potrero 1710 Scott Street (corner of Scott and
Weekdays: 9:00 am – 6:00 pm Sutter)
Support services for parents. Parenting M – Th: 8:30am – 6:30pm
Classes, Case Management, Groups, Family F: 8:30am – 5:00pm
Planning Clinic. Majority of services are in Offers playgroups for parents & children to
Spanish. attend together; a wide variety of parenting
classes & workshops; individual consultations
H.A.N.D Help After Neonatal Death and counseling for parents and children;
1-888-908-HAND in Alameda & Contra socialization skills groups for children ages 3
Costa Counties. – 12; community service programs for teens;
Helping bereaved parents. and a bulletin board for parents seeking
caregivers
Page | 24
PARENTING SUPPORT & INFORMATION (continued)

Parent Education Programs Newborn Connection
(aka Child Development and Family 415-600-2229
Studies) 3698 California St.
415-561-1921 Classes, lactation consultant, prenatal
415-452-5905 (Parenting Class) classes. Part of CMPC.
For parents of children up to age 5. Call for
locations. Parents and children participate 1 Support for Families of Children with
or 2 mornings or evenings per week. Disabilities
Sponsored by SF Community College Parent Main Office: 415-282-7494
Education Dept. No fee. Warmline: 415-920-5040
1663 Mission Street, 7th Floor
SF Parent Training Institute Drop-In: Tuesday/Thursday 12:30-8:30
415- 255- 3412 Monday/Wednesday/Friday 9:30-4:30
Help locate training courses for parents; does For parents of children with physical,
have PPP classes- call for schedule emotional, or learning disabilities. Various
groups, information, & referrals. All services
at the center are FREE.
Postpartum International Support
Hotline Anger Management Classes
800- 944-4773 (court approved)
Provides local resources Bayview Family Resource Center
415- 822- 9404 for intake
Mission Economic Development Agency
415- 282- 3334 ext. 101 Women’s Resource Center
2301 Mission St. (at 19th) 415- 734-3150
8:30- 5:30: Walk in ok Self- care Tuesdays: provides yoga &
Orientation (registration required) acupuncture for clients, anger management
English: Wed 10:00- 12:00 classes on Wednesdays, one on one therapy,
Spanish: 6:00- 8:00 PM LGBTQ health and wellness classes, and
Help with credit card debt/ no child care Rising Voices (groups for ages 18-25)
Harvey MUDD College Homework Hotline

877- 827- 5462
Help with Math or Science homework for
grades 4-12
TALK Line Groups

Please see fliers posted at the center, in front
of the resource binder, on the Weebly, or ask
staff for information.
Page | 25
CHILD CARE RESOURCES (SAN FRANCISCO)

Bay Area Childcare Agency Children’s Council of SF - Childcare
(415) 309-5662 Switchboard
Agency phones operate 24 hours. Hotline: 415-343-3300 M-F 9-5
Baby-sitting service in home. 4-hour Main Business Line: 415-276-2900
minimum. Call for rates. Average is $20.00 / M - Th: 9:00 am - 4:00pm
hour. Will sit for sick children. Fr: 9:00 am – Noon
www.childrenscounsil.org
Info on all kinds of child care, children’s
programs, daycare homes, cooperative
nurseries, child care centers, individual
babysitters; listings for shared housing; toy
lending library; job binder for childcare jobs.
Has a drop-in resource room. Bilingual
counselor available.
Enterprise (for H.S. students) Family Support Services of the Bay Area
415-392-7600 415-861-4060
Trained high school sitters. Matches sitter to Direct Respite Number: 415-861-4284
neighborhood. Call Weekdays 9 am – 5 pm to set up
Respite care weekdays and weekend. TALK
Line has a special relationship with FS:
Parent Participation Preschools Complete a Respite Request Form & notify
415-561-1921; 415-561-1995 your supervisor. [Clients do not have to be
Co-op preschools run by SF Community on CALWorks.]
College. Half day and full day programs.
Call for more information.
Trustline
(800) 822-8490
FACES SF (formerly known as: Whitney Dept. of Social Services registry to
Young Child Development Center) check references & do criminal background
415-821-7550 checks of unlicensed caregivers/in-home
100 Whitney Young Circle Bayview/Hunter’s childcare
Point providers; also gives information for getting
M – F 6:00 am- 6:00 pm providers on registry.
Provides child care for $3.50/hr. Free for
CalWORKs families, sliding scale for others.
CHILD CARE RESOURCES (SAN MATEO)

Child Care Coordinating Council
Parent Services: (650) 655-6770
2121 S. El Camino
M - Th 8:30 am - 5:30 pm
F 8:30 am – 5:00 pm
Information and referral for child care. Also
provides information on respite care and
childcare for homeless families. Must be
referred by a medical, legal, or social service
agency for respite care.
CHILD CARE RESOURCES (ALAMEDA COUNTY)

BANANAS Child Care Coordinating Council (4Cs)
510-658-7353 -- information 510-582-2182
510-658-0381 -- referral Hayward
Serves Oakland/Berkeley/North Alameda Referrals to licensed daycare homes and
County centers. Has a respite program.
5232 Claremont in Oakland Weekdays: 9:00 am - 5:00 pm.
Referral Line Hours: Free.
Page | 26
M-W-Fri: 10:00 am - 4:00 pm; Tu: 5a- 8p
CHILD CARE RESOURCES (CONTRA COSTA COUNTY)

Bay Area Crisis Nursery Bay Area Crisis Nursery Older Children
925-685-8052 925-685-3695
1506 Mendocino Drive, Concord, CA 94452 4086 Tulare Drive, Concord, CA 94521
24-hours 24-hours
Age limit: birth through 5 years Age Limit: Ages 6 through 11
Voluntary overnight childcare up to one Minimum Stay is 24 hours. Maximum stay is
month. No cost. Available to any parent (not dependent on the needs of the family. No
working with CPS) who is in crisis. Average Fee.
stay is 10 days. No geographic limits.
Clients are screened. No fee. Children must
be admitted by parent or legal guardian.
Child Care Council

Central County: 925-676-5437
East County: 925-778-5437
Referrals for child care.
Page | 27
BI/MUTI-LINGUAL RESOURCES (GENERAL ASIAN)
Asian-Pacific Islander Family Hotline Asian Perinatal Advocates

Chinese: 415-642-6850 (vm) Main Number: 415-616-9797
Cambodian: 415-674-6819 (M-Th 9-4) Family Support Center in Chinatown:
Laotian: 415-674-6825 (M-Th 9-4) 730 Commercial St.
Offers home visit services to families with
children 0-5. Bilingual: Chinese,
Vietnamese, Laotian, Tagalog and
Cambodian.
Asian-American Recovery Services Chinatown / North Beach Clinical

415-541-9285 Services
965 Mission St. 415-352-2000
Weekdays: M - F 9:00 am –5:30 pm 729 Filbert
Central office # for various ethnic programs Weekdays: 8:30 am - 5:00 pm
in the city: Chinese, Filipino, Japanese, New clients: M – F: 9:00am – 11:00am,
Korean, and Vietnamese. Sponsored 1:00pm – 3:00pm
programs involve substance abuse Psychiatric evaluation; counseling;
prevention, youth services, cultural acupuncture; crisis outreach for adults and
adjustment, and education. adolescents 14 - 17. Sliding scale. Chinese,
Thai, Italian, Vietnamese, and Cambodian
spoken. DO NOT REFER CLIENTS DIRECTLY.
SEE STAFF FIRST.
Narika
1-800-215-7308
Abuse hotline/support line for Indian/South
Asian clients. South Asian economic
development program. www.narika.org
BI/MUTI-LINGUAL RESOURCES (CHINESE)

Chinese Newcomers Service Center
415-421-2111
777 Stockton St.
M-Th: 9 am - 5:30 pm
Most Chinese dialects. Referrals given for
mental health services for Chinese-speaking
community. Also gives referrals for English
classes, immigration help, and jobs.
BI/MUTI-LINGUAL RESOURCES (FILIPINO)

South of Market Mental Health Services
Clinic Filipino American Counseling and
Treatment Team
415-836-1700
760 Harrison St., @ 4th St.
English, Tagalog, and Spanish spoken.
Page | 28
Therapy, counseling, case management.

Accepts Medi-Cal. Call for appointment and
for drop-in intake hours.
BI/MUTI-LINGUAL RESOURCES (SPANISH)
Page | 29
Arriba Juntos Catholic Charities

415-487-3240 Main Business Number: 415-972-1200
1850 Mission Street Immigration Assistance/Refugee
Walk in ok T/ Th; job lists available. Economic Children’s Program. Rental assistance for
self-sufficiency program for families. Services families with children – with letter from
include job training, employment help, and landlord and proof of income.
entrepreneurial opportunities. Speak Chinese,
Russian, English.
El Instituto Familia de la Raza Good Samaritan Family Resource Center

415-229-0500 415-824-9475
415-206-8125 Psych emergency 1294 Potrero
2919 Mission St. (between 25th/26th) Weekdays: 9:00 am – 6:00 pm
Weekdays: 9:00 am - 5:00 pm M-F Support services for parents. Case
Saturdays 9am-2pm by appointment only. Management, Parenting Classes, Groups,
Sliding scale counseling. Bilingual / bicultural Family Planning Clinic. Majority of services
staff. Also offers HIV and AIDS education are in Spanish.
and referral.
Mission Council
415-826-6767
154 A Capp St. (16th/17th)
Saturday: 8:30 am – 5:00 pm
Mission Council program that offers
educational classes on alcoholism. Sliding
scale. Won’t turn anyone away. DUI multiple-
offense program – court mandated or DMV.
Spanish Speaking Line through Suicide

Prevention
415-989-5212
1-800-303-7432
Available 24/7. 10 min calls if not suicidal.
Provides resources for housing/food.
Page | 30
OUT OF COUNTY PARENTING SUPPORT
Child help National Child Abuse Hotline

24 hours a day, 7 days a week
1-800-4-A-CHILD (422-4453)
National hotline dedicated to the prevention
of child abuse. Assistance in 170 languages.
Crisis intervention, information, literature,
and referrals to thousands of emergency,
social service, and support resources. All
calls are anonymous and confidential.
OUT OF COUNTY PARENTING SUPPORT (ALAMEDA)

Davis St Family RESOURCE CENTER OF Eden Information & Referral Hotline
SAN LEANDRO, CA 510-537-2552
510-347-4620 M - F 10:00am – 4:00pm
Full service family resource center: childcare, Shelter space, other community resources, in
counseling, urgent care medical clinic, dental Alameda County.
clinic, food pantry, etc. Call for eligibility
application. Serves San Lorenzo, Castro
Valley, San Leandro.
Family Path - Oakland Pathways / Girls Inc.

(also covers Fremont, Pleasanton, 510-357-5515
Livermore) M - F 9:00 am – 5:00 pm
24 – Hour Hotline: All types of counseling for all ages. Groups
510-893-5444 or 1-800-829-3777 and workshops. Sliding scale. Offers
Business Line: 510-893-9230 workshops in pregnancy prevention, career
Parent education, support, and sexual abuse goals, and health and science programs for
groups; individual and family counseling; girls.
respite care; speaker’s bureau to send
speakers to groups; counseling offices in
Fremont, Hayward, and Oakland.
OUT OF COUNTY PARENTING SUPPORT (CONTRA COSTA)
Page | 31
Contra Costa County Crisis Center Contra Costa County Health Service
24 - Hour Crisis Line – 800-837-1818 Department
Grief counseling and grief groups at the Contra Costa Child Care Council Business
center. Line: 925-676-5442
Referral Departments:
San Ramon: 925-676-5437
Antioch: 925-778-5437
Richmond: 510-758-5439
Phone counseling for child care issues and
referrals.
Family Law Self Help Center STAND! For Families free of Violence
Contra Costa County 925-957-7887 888-215-5555 Crisis line
Provides legal assistance for people who 140 Danzig Plaza, Concord
cannot afford an attorney regarding family law Women’s shelters, Counseling info, Groups,
issues. Info line only. Referrals. DV support & family violence
support, group shelter.
Page | 32
OUT OF COUNTY PARENTING SUPPORT (MARIN COUNTY)

A.P.P.L.E. Family Works Community Institute for Psychotherapy
415-492-0720 415-459-5999
Courses, counseling, and support services for Counseling and support for single parents and
individuals, couples, children, groups, and homeless families (Ritter House). Individual,
families. Familyworks.org couple and family therapy. San Rafael.
Novato Human Needs

415-897-4147
Comprehensive support services for low-
income individuals and families, including
emergency food, housing/financial assistance,
counseling, education, employment services.
www.nhnc.org
OUT OF COUNTY PARENTING SUPPORT (SAN MATEO COUNTY)

The Crisis Center - Youth &Family San Mateo County Community Mental
Assistance (Burlingame) Health Line
Business Line: 800-309-2131 1-800-686-0101
Crisis: 800-309-2131
Offers individual, couples, & family
counseling. Also offers a ‘Survivors of suicide’
support group.
San Mateo County Help Line

24- Hour Line: (650) 573-3950
Drug/alcohol referral only. Line provides
information about support, prevention, and
San Mateo Psychiatric Emergency Line recovery programs.
24- Hour Line: 650-573-2662
StarVista
Gronowski Center 24-Hour Parent Help Line:
650- 961-9300 (888) 220-7575
5150 El Camino Real #15 Los Altos 610 Elm Street, Suite 212
General therapeutic services; sliding scale San Carlos, CA 94070
Offers counseling, prevention, early
intervention, education, and residential
programs in San Mateo County. Also provides
crisis intervention and suicide prevention
services including a 24-hour suicide crisis
hotline, an alcohol and drug helpline, and a
parent support hotline.
Page | 33
OUT OF COUNTY PARENTING SUPPORT (SANTA CLARA COUNTY)

San Jose 24-Hour Hotlines: Family and Children Center
Parental Stress Hotline: 650-326-6576 (Palo Alto)
408-279-8228 408-292-9353 (San Jose)
Centre Cares – HIV & AIDS Referrals: General Counseling. Sliding Scale Fee.
408-850-6179 Resources and help with parenting, domestic
Transitional Age Youth Hotline (18-24): violence, and anger management
408-850-6140
Teen Line: 888-247-7717
Helping After Neo-Natal Death (HAND):
888-908-HAND (For parents who have
experienced a death of a child)
Parent’s Center - Watsonville
Parent’s Center - Santa Cruz 24-Hour Line: 831-724-2879
24-Hour Line: 831-426-7322 Phone number leads clients to Santa Cruz
Services are after hours – 5 pm to 8 am Parent’s Center; they make private referrals
Counseling for children 3-18, with Medical. to Watsonville center.
Court-ordered counseling for parents. Will see
walk-ins.
OUT OF COUNTY PARENTING SUPPORT (SOLANO & SONOMA COUNTY)

Fighting Back Partnership (Vallejo Family COPE Family Center
Resource Center) (Formerly Child or Parent Emergency)
(707) 648-5230 707-252-1123
505 Santa Clara St., Vallejo 94590 M-F 8:30-5pm
located at JFK Library, 3rd Floor Parenting classes, and home visitation. Walk-
M-Th: 10am-5pm ins welcome.
Family Resource Center open Tues.10am-
4pm, or by appointment.
Drop-in or by appointment.
Legal help, parenting classes, housing
referrals, community advocacy.
Page | 34
COMMUNITY MENTAL HEALTH

Please Note: Mental Health Access 24-Hour Line: 415-255-3737.
Toll free: 1-888-246-3333. Intake point for therapy for all Medi-Cal clients and clients unable
to pay. Mental Health Access Line is for San Francisco residents only!
Bayview Hunters Point Foundation

415-822-7500
5815 3rd St.
Walk In hours: M-F 9-5PM
Group/ Individual counseling for all ages
Mission Mental Health Services

415-401-2700 Richmond Area Multi Services Inc.
2712 Mission (RAMS)
M - F 9:00 am – 5:00 pm 415-668-5955
Medi-Cal and other insurance accepted. Fees 3626 Balboa, @ 37th
slide to $0. Psychiatric Only: Walk in M 9 am - 6 pm
services, but best to call for appointment. Tu-Th 9 am - 9 pm
F 9 am - 5 pm
Call first. Full service agency including
OMI Family Resource Center psychological testing and emphasis on
(Oceanside, Merced, Ingleside) bilingual/cultural. Have a low fee clinic; ask
415-452-2200 for intake coordinator. Sliding scale fee.
M – F 8:30 am - 5:00 pm. Evenings by
appointment. NAMI San Francisco
Accepts all forms of insurance. Sliding scale Telephone Help Line:
based on income -- very low; will slide to $0. 415-905-NAMI (6264)
Serves children (4 and older) and severely 315 Montgomery St, 2nd Floor
mentally ill adults. Call for appointment. San Francisco, CA 94104
Education, resources and emotional support
for families and those affected by mental
Southeast Child and Family Center illness. Call or see website for current support
Bayview: 415-821-4050 groups: http://namisf.org
Children’s and adolescent groups. Child and

family therapy. Children must be in the
home. Spanish speaking counselors available.
Clients must live in the geographical area
(some Bayview, Hunters Point, Outer
Mission). Call for appt or be referred by
school.
Page | 35

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A.P.P.L.E. Family Works_______________________________________________________30

California Pacific Medical Center Psychiatric Outpatient Clinic__________________________15

Chinese Newcomers Service Center______________________________________________27

Daly City Community Services___________________________________________________6

Economic Opportunity Council (EOC) Commodity Supplemental Program__________________4

FACES SF (aka Whitney Youth Child Development Center)___________________________ 25

GA/ General Assistance, Human Services___________________________________________9

Gronowski Center (San Mateo) ________________________________________________30

H.A.N.D Help After Neonatal Death______________________________________________23

Insight Program ____________________________________________________________11

La Casa De Las Madres_____________________________________________________18, 21

Marina Counseling Center_____________________________________________________13

NAMI San Francisco__________________________________________________________32

OMI Family Resource Center____________________________________________________32

Parent Education Programs_____________________________________________________24

Rape Abuse Incest National Network (RAINN)_____________________________________17

Saint Mary Health Center______________________________________________________18

TALK LINE GROUPS___________________________________________________________24

UCSF / SFGH Child Trauma Project___________________________________________13, 15

Warm Line _________________________________________________________________3

Your House (San Mateo County)_____________________________________________11, 14

Elder Abuse Hotline

number to report elder abuse (65 & over) not

Spanish Speaking Line: 415-989-5212

EMERGENCY COUNSELING / PSYCH (SAN FRANCISCO)

Comprehensive Child Crisis Service Mobile Crisis Team

Jewish Vocational Services (JVS):

The Women’s Building

SURVIVAL RESOURCES: CLOTHES & FURNITURE

SURVIVAL RESOURCES: FOOD PROGRAMS

Economic Opportunity Council (EOC) Glide Church

Bay Area Crisis Nursery Emergency TALK Line Respite

Connecting Point Hamilton Family Residencies

Homeless Prenatal Program Raphael House

HOUSING AND RENTAL ASSISTANCE

Bay Area Women’s & Children’s Resource Catholic Charities -- CYO

Homeless Pre-Natal Program Connecting Point

Providence Shelter Salvation Army

HOUSING AND RENTAL ASSISTANCE (OUT OF COUNTY)

Sharing Funds. Services.

474 Valencia #295 representation for anyone under 18 in SF.

Food Stamps SSI/Social Security Office

YOUTH SUPPORT SERVICES

YOUTH SUPPORT SERVICES (continued)

Teenage Parenting and Pregnancy West Bay Filipino Multiservice, Inc.

YOUTH SUPPORT SERVICES (OUT OF COUNTY)

CPMC Outpatient Mental Health Clinic

Instituto Familia de la Raza

Integral Counseling Centers Child & Adolescent Services

INDIVIDUAL/FAMILY COUNSELING (continued)

ADOLESCENT COUNSELING/PSYCH SERVICES (SAN FRANCISCO)

McCauley Institute Parents’ Place (Jewish Child & Family

RAMS Adolescent Program CIIS (CA Institute of Integral Studies)

ADOLESCENT COUNSELING/PSYCH SERVICES (OUT OF COUNTY)

CHILD COUNSELING/ PSYCH SERVICES

Center For Psychological Services Kids’ Turn Divorce Service

SPECIFIC ISSUE COUNSELING

PREGNANCY & ABORTION SERVICES______________________________________

SEPARATION & DIVORCE SUPPORT SERVICES

SEXUAL ABUSE & RAPE SERVICES

DOMESTIC VIOLENCE RESOURCES/SHELTERS (SAN FRANCISCO)