Assessment Report/Checklist: Systems: QMS ISO 9001 (2008) & EMS ISO 14001 (2004)

BRSM
Systems: QMS ISO 9001 (2008) & EMS ISO 14001 (2004)

Assessment Report/Checklist
Form 009

CLIENT‐ORGANIZATION (NAME): Kordestan Cement Co.
PHYSICAL LOCATION(s): 5th km Bijar Road, Bijar, Kordestan, Iran
Phase II Audit Date(s): Phase II : 20, 21 & 22 Oct 2015
Phase I Audit Date(s): Phase I : 15 Jun 2015
NAICS (or NACE) CODE 23.51
NAICS : North America Industry Classification System (if you operate within the EC you may use NACE)
ISO 9001 EXCLUSIONS: 7.3

Assessment objectives: Attesting requirements of EMS and QMS systems
have been met in client’s management system

ASSESSMENT TEAM INFORMATION
Assessment Team Leader, ATL Faezeh Ashoorzadeh
Assessor 2 Farhang Mohajer
Assessor 3 Bijan Rajabi
Assessor 4
Assessor 5
Assessor 6

Note: Adjusting the language within this form to the type of activity and nature of the organization is acceptable.
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REFERENCE CRITERIA FOR GUIDANCE TO FOLLOW UPS – PLEASE WRITE ANNOTATION OR X TO INDICATE SPECIAL Verified,
Reference Clause ATTENTION WILL BE REQUIRE please Tick
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We pursuit to assure that client‐organization adheres to the protection of communities and consumers. This is to
1 follow the intent to the substitution of the word “identify” to the word “determine” as part of the importance to
the processes being capable of achieving desired outputs (including consumer’s well‐being).
Production of Cement including Type I (class 325, 425), Type II Portland , Portland Pozolani
2 Scope of activities
and special Portland Pozolani
BRSM requires that the organization’s legal obligations and regulatory
3 Legal status
are met as part of granting certification.

4 Quality Management System (QMS)
They have developed Monitoring and measuring procedures input items
PR22 / 17/02, Monitoring and measurement of the final product
General procedure PR22 / 19/02, Monitoring and measurement of product during
Requirements – processing procedure PR22 / 18/02, Operations control procedure PR12 /
4.1 What is the 03/02. 
implementation / They have defined the processes, the outsourced activities such as
transition date? calibration, mine explosion have been determined. The interaction of
between processes has been defined in Objectives Registration form and
of executive management systems programs FR11.
Quality Manual QM: MN11/01/04, Document control procedure PR11 /
Documentation 01/03 have been developed; also the quality policy & quality objectives
indicating that organization is moving toward its policy ,strategic plans
4.2 Requirements 
(includes records) and management strategic system. documents has been reviewed and
reported in BRSM Form 002 report
QM include the scope of the EMS/QMS: Kurdistan Cement Company,

the largest industrial Unit in Kurdistan province of Iran is located in
north-western of Bijar .
Products 1- cement type I class 325 , 2- cement type I class 425, 3-
4.2.2 Quality Manual
cement type II, 4-Normal pozzolanic cement, 4-sepcial pozzolanic 
cement. Clause 7.3 is excluded
All clauses have been mentioned in manual and the developed procedures
& work instructions have been addressed.
They have developed Document control procedure PR11 / 01/03, Record
Control of documentation procedure
control procedure PR11 / 02/02 which are electronically available to all
units. Main list and distribution of documents (Master List) with code of
Li11 / 01, list of external documentation with code of Li11 / 02 were
observed.
PR11/01/03
4.2. The method for developing, approving and obsoleting documents have
Control of
Documents
been determined. obsolete documents are stamped on paper or omitted AR
from the electronic system. For example the Internal and external
communications procedure PR 11/09/01 has been developed by
mr.elyasvand (management representative) and signed by managing
director as approval of the document was checked.
Some documentation of organization have been not controlled such as the raw
material data sheet
FORM‐009_V4_en Issued: July 9, 2003 Revised: March 2013 Page 2 of 20
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PR11/01/03 record control procedure is effective , records are legible,
procedure PR11/02/03
Control of records
identifiable, retrievable, and the place for storage and the mean to
4.2. Control of Records protection and retrieval / Recovery has been considered electronically ,
4 – Are records… restoration time for physical files is 10 years and then dispose the paper.
AR
Some records of organization have been not found in the specific place
according to the procedure such as record of mix department pm
Identification and assessment of risks to safety and environmental aspects
Procedures is developed and implemented.
Safety Team has been determined and trained
Identification and risk assessment procedures PR12 / 01/02 was observed.
The audit observations are mentioned in this report.
In HSE unit risk assessment is done in accordance with identification and
assessment risk and environmental aspect PR1201. The assessment
evaluation method is combination of Villiam Fine , JSA models.
RPN
RPN>150: extreme, Not acceptable, Corrective action is needed to issue
Is there a the act as soon as possible and to reduce the risk control should be

procedure for increased.

identifying 100<RPN<=150: High, acceptable, Prompt Appropriate action must be

environmental taken
4.3
aspects relevant to RPN=<100<50: Medium, acceptable, Situations must be under control

the activities, through Control actions

processes, RPN=<50: Low, acceptable, The risk must be monitored and controlled. 

products, and Name of Activity: Mining (Mining and mineral extraction)
Type: Normal
services of the

organization, et all Name facets: noise making
Source aspects: Dynamite Blast
considering risk?
Type consequences: noise pollution

Legal requirement: Yes
Occurrence : A, Severity: 2, Degree evaluation: 2A; Type of aspects:
Significant
Tolerance of the organization for environmental aspects: have been
required by law or in accordance with the attached table defines
corrective action if it is in red range; the defined control action are
determined according to W12/25/00. All aspects hve been reviewed in
March-15.
Identify and evaluate some other activities such as chemical storage,
crushing, wastewater treatment was observed.
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the organization has identified regulatory requirements such as those

ascribed by organization for environment protection of Iran
regarding the exhaust regulations related to cement manufacturers
These requirements are up to date.
Objective program about produce slag cement

there is a documented procedure for identification, determining
responsibility, updating and communicating legal and other requirements
PR12/06/01, Internal and external communications procedure PR
11/09/01. For example 7 new relevant regulations was seen loading unit
such as how to prevent air pollution Article (2) from DOE department.
Waste identification is a legal regulation from DOE which obliges the
Legal organization to have a plan for waste management. Waste categories are:
- Liquid waste, solid and gas
4.3.2 Requirements and
- Ordinary waste
AR
Others
- Medical waste
- Special waste
- Agricultural waste
- Industrial waste
Medical and ordinary waste are burnt in furnace with permit from DOE;
the waste management plan is developed by “ARMAN MOHIT PAK
IRANIAN” wich was observed.
According to the waste plan the organization do not the Waste separation for
example in site visit found some mercury lamp in the paper trashcan and
according to the objective program the metal waste would be needed in
produce of slag cement
documented procedure(s) for communicating information relevant to the
EMS to staff
Internal and external communications procedure PR 11/09/01 was
4.4.3 Communication
observed. 
Staff were aware of environmental consequences associated to their jobs,
they are informed via paper letters or in verbal
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There is an explicit document addressing meeting the EMS policy,

procedures, objectives, targets and others relevant to significant aspects,
Operations control procedure PR12 / 03/02.
The procedure addresses following factors:
Reviewing of purchases and contracts,
Control of product and plant / facility design,
Contracting and purchases,
Evaluation of contractors,
Storage, handling, packaging, filling, delivery, transport and preservation,
Services,
Maintenance and calibration of devices, equipments and others,
Preventive and corrective maintenance,
Clearing of premises activities and discharge of effluents,
Control of operational procedure PR12/03/03
Operational Handling of residual effluents or solids, inclusively storage, handling and
4.4.6
Control transport, and
AR
Relating to other processes and activities
items layout in some cases require modification, for example, storage of
waste oils, leading to loss of Soil pollution.
Refractory bricks layout situation is not suitable
MSDS of Lubricant (Behran Bordbar 220 Oil) in code of FR12/05/00 was
observed which coveres all required information.
Dispersion of waste materials in some parts of the area such as PM hall
need to be managed such as metal parts.
Severe loss, particularly in the grinding clinker.
Wastewater output in mill operators room is not connected to the main
sewage system
Some environmental aspects have been not controlled effective by organization
such as mining machinery , some oil flow in mix department
the organization has through documented procedure identified the
potential for emergencies deriving, minimum, from significant
environmental aspects. According to procedure LI12/06 the emergency
situations are defined Fire, Effluent residual from fire fighting, Spill,
Extreme meteorological conditions, Gaseous emissions / atmospheric
discharges, Loss of energy, mater, cooling, then the plan is established
then the emergency preparedness mock program is conducted according
Emergency1
to form FR12/06 the team members are; factory manager as commander
4.4.7 Preparedness and
in his absence senior engineer, to run the plan arrangements is done with 
Response local authorities such as fire station,
The evaluation of last emergency preparedness drill was recorded in form
FR12/23 this drill was about collection of waste in 3 month before this
external assessment.
We checked the arrival of fire fighting team, we dialed the emergency
number and they arrived in 4 minutes, according to the determined
procedure they have to arrive to the dialed area less than 5 minutes.
4.5 Checking

1
Consider that in certain global regions other terms apply (e.g. contingency, accident)
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measurement and monitoring is run over important characteristics

relevant to the significant environmental aspects.
the results of controls is recorded to monitor the overall performance
EFQM is implementing in organization, so for measurement indicator is
defined and monitored through balanced Scorecard.
For example clinker heat energy consumption with the goal of 805 (kcal
per kg clinker) and the implementation of 812,
Average of customer satisfaction was considered 93% and practical result
Environmental was 95%.
4.5.1 Monitoring and The evaluation of the 93 departments from the perspective of energy 
Measurement consumptions was observed. For crushing 0.94, 18.39 mill products,
bakery 31.47, a 43.1 line cement, cement line of 40.45, 41.74 cement
mill, loading rate of 0.89 KWH / T.
Records of pollutants "dust in cement mixing section" aspect was
observed.
Evaluation period: 6 months
The evaluation outcome: 126
Permit: burning the textiles soaked in oil in cement Furnace from medical
science university of Imam hossein with number of 14/60-2022.
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To commit to policy the organization controls the output of all

environmental aspects
the environment aspects legal entities are identified in this case in the
form of legal identification code LI12 / 02 record for legal identification
(the Department of Environment of the country) have been identified, as
well as to make sure to update this reference form the latest edition
references to the number FR12 / 04 is completed in the organization
according to which a person responsible for contact centers 6-month
intervals legislator in order to ensure that the change the rules of the
Contact may, in person, by telephone, or by reference to the website of
the client. After registration and ensure the rules are updated in
accordance with the risks and identify aspects of the organization of part
of the regulatory requirements applicable to the identification and
registration.
On safety aspects with regard to the aspects identified in the cooking
department as follows:
- oil leakage - Water, electricity, paper, fuel, medicines, raw materials,
detergents and chemicals - The production of waste oil
- Waste concrete and brick - Gas production NOx, CO, CO2 - Scattering
waste For all aspects of the identified legal requirements have been
recorded as follows: - Law on Waste Management - Act to Prevent
Pollution - Environmental Protection Act - Executive Regulations
Waste Management
In accordance with the law of air pollution prevention and environmental
laws Since the last edition, the cement industry has been required to
install continuous momentary monitoring systems, therefore Kurdistan
Cement Company has installed the monitoring system that the monitoring
moment on All outlets have been installed and the Organization
Evaluation and
4.5.2
Compliance
Department of the Environment the province monitors real-time 
organization outputs.
The measurements are executed on a quarterly basis, the last report in last
spring by “arman mohit pak Iranian”. The reports was observed some of
aspects which were measured were Sound, light, air pollution, vibration,
radiation, magnetic field, ergonomics and thermal stress. “arman mohit
pak Iranian” is approved by DOE with number of 92/50941 in March-15.
Measuring result of electro filter air pre-heater in the unit was:
SO2 = 0 PPM
NOX = 38 PPM
NO = 38 PPM
CO2 = 1.6 PPM
T-GAS = 85 PPM
Measuring environmental result for sound executed for east side of office
was:
Day: 62.4 db
Night: 58.1 db
Measuring result of industrial water waste was:
BOD = 40
COD = 110
TDS = 570
TSS = 45
All results were in accepted area.
Organization has defined environmental criteria which are monitored
every month; furnace electric energy consumption rate was 19.85% in
Sep-15.
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Assessment team observed knowledge of staff of policy and customer

requirements as a mean to determine effectiveness in the development
and implementation of the EMS/QMS, audit team determined
effectiveness in the development and implementation of objectives as a
mean to improve the EMS/QMS, including resources.
Management
5
Commitment
Management procedure and strategic management committee producers 
Objectives Registration form and of executive management systems
programs FR11,
statutory / regulatory requirements are Communicated to staff regularly
according to Internal and external communications procedure PR
11/09/01
Customer Focus – customer requirements are determined thru contract review , To enhance
5.2 (may relate to customer satisfaction ; 
7.2.1 and 8.2.1) refer to customer satisfaction measurement
policy is appropriate to the nature of the activities and purpose of the

organization, the policy implies to commit to customer requirements and
continuous improvement as well as environment requirements, the
5.3 Quality Policy objectives is reviewed annually, staff has understood the policy. 
The main targets of police were about increasing product quality,
developing safety level, awareness of EMS situation and abiding healthy
instruction and regulation.
Objectives have been developed in terms of improvement projects
according to the EFQM Excellence Model, which are measurable and
within time frame. They have defined 7 objectives which were related to
the output of business plan and method of BSC. Control of objectives and
related projects are executed in the form of software is EXCELL.
As an example :a multi-chamber silo construction project planning
observed in the objectives registration form and of executive
management systems forms FR11/24/00
Environmental objectives to reduce fossil energy consumption through
replacement ventilation grate cooler, replace the flow outlet ducts for
fixing the amount of dust with action plans was observed(FR11/25/01).
Planning Quality
5.4
Objectives
EMS objective: 
Objective topic: prevention of environment contamination
Actions:
- Purchase and installation of a new elevator for material mill
section
- Compliance with all environmental laws and regulations in
accordance with the processes and operations
- Staff participation in environmental protection
Progress Percentage: 95%; Corrective action is defined for deviation from
the plan. Environmental Policy asked Mr.Marzban and he knew the
policy.

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Organization chart( CH01/02) was observed,

Responsibility, Job description (FR/16/03) for production operator and sales expert has
5.5 Authority and been observed. Staff profile storage manager and PM manager was 
Communication
checked.
Management Mr. Eliasvand from the organization’s management team was assigned as
5.5.2
Representative
MR to establish, implement, and maintain the EMS QMS and to report 
the performance of the QMS and promote awareness
Internal management applies Internal and external communications procedure PR

5.5.3
Communication 11/09/01to inform on the effectiveness of the EMS QMS 
The interval of management review has been determined once in year.

Management Management review meeting was held in Apr-15 accordance with
5.6
Review management review procedure (PR11 / 05/02). the records was observed 
Results of audit, Customer feedback, Status of process performance and

product performance, Status of corrective actions, Status of preventive
5.6.2 Review Inputs actions, Follow-up action from previous reviews, Changes that affect the 
QMS/EMS and Recommendations for improvement had been considered
in agenda
management review considered Improving the QMS (through its
processes Identification and provision of resources; they have defined 13
outputs for EMS. Important outcomes of the meeting are :
5.6.3 Review Output
development of green spaces, increasing customer satisfaction by creating

sales committee, for product quality approaching to European community
resistance level.
6 Resource Management
Competence is based on Education, Training, Skills, and Experience
6.2.1 General Training evaluation records for Trading with industrial waste, balance 
training techniques, optimizing the mine fire courses was observed
(FR20/01).training plan FR20/04 was observed. Training schedule has
been defined for a 6 months period.
Competence, Training evaluation records for Trading with industrial waste, balance
6.2.2 Awareness and training techniques, optimizing the mine fire courses was observed 
Training (FR20/01 ). Record of conducting “standard test method principles” in
July-15 and training effectiveness average of 71.20 with accepted criteria
of 70% was observed.
6.2 Human Resources
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physical location, workplace and utilities are adequate to defined

processes
All maintenance activities are performed by software APS-TIMAR 2006.
Preventive maintenance program for device control table of the crusher
(370101 code) includes inspection and adjustment, testing, cleaning was
6.3 Infrastructure observed. Records overhaul program for drive system that includes 78 
Items was observed.
Also the record of replacing the bag filters in Feb-15 was observed. The
record controlling the maintenance action which is executed by each
department staffs in June-15 were observed. For example Furnace
section, apron-feeder 1200 & apron-feeder 2600 in Crusher section.
Audit team executed full site visit from all sections and areas of the
organization. The PPE and required work environment tools are provided
6.4 Work Environment for staff , the overall environment of company is according to labor and 
social welfare requirements. The detailed explanation has been mentioned
in this report in each related section.
7 Product Realization
Production plan provides plan and development for product and it is
defined annually in line with Quality objectives and requirements for the
product then divided into intervals of a month. Production planning is
informed at the beginning of each fiscal year (October) to the factory
production unit in an official letter. The current year annual production
plan is 1015000 tons of clinker and 1400000 tons of cement. In this plan
it was predicted for 8 days stoppages in department of raw materials and
10 days for infurnace department. Final confirmation of CEO about this
plan in an official letter was observed.
OPC of the product was observed. Production planning and control
procedures PR17 / 01/01 was observed. Type of mine is layer; so there
Planning of are limestone (cao more than 85%), shale, alluvium & mal. Areas where
7.1 Product the resource is not in the standard range according to ISIRI 389 has been 
Realization shown with purple and will not be used. Place of operation in accordance
with the geographical coordinates specified by the Iranian mines
organization.
Documents and resources to establish processes for specific products /
applications, Verification, validation, monitoring, inspections, testing
including the determination and identification of known acceptance
criteria has been defined. Daily Report of grinding (code FR 17/03/00),
the daily report of the crusher with code FR17 / 09/00 in March-15 and
produce monthly reports with code FR17 / 14/00 in that month was
observed.
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In determining the product requirements, has the organization considered

Customer specific requirements
The products is delivered at the point of production to client and has no
post delivery services to clients by contracts
No post-delivery activities such as warranty, maintenance, recycling is
required.
The product fulfills legal requirements:
Iranian National Standard No. 389 as physical and chemical properties of
Portland cement
Iranian National Standard No. 390 entitled to determine the fineness of
Determination of
Portland cement
Requirements
7.2.1
Related to the Iranian National Standard No. 391 entitled cement expansion

Product Iranian National Standard No. 392 titled measure setting
Iranian National Standard No. 393 as measured compressive strength
and flexural cement
Iranian National Standard No. 1692 entitled Main chemical analysis of
Portland cement
Iranian National Standard No. 10740
Iranian National Standard No. 4543
Legal requirements of Environmental Office Region and welfare and
labor organization
7.2 Customer‐Related Processes
Sales and contract review procedure PR18 / 01/00 was observed. by
reviewing product-related requirements from client, before committing to
accept the order, the organization ensures that can meet the product
requirements, check any requirements differing from routine products ,
Review of through the process if any requirement is changed this is communicated
Requirements in written to managers/supervisors and then verbally to operational staff.
7.2.2
Related to the The records for contract between organization and “yaran construction 
Product group” in Apr-15 was observed. All customer requirement have been
mentioned in contract; also this customer has changed the amount of its
order (from 200 tons to 160 tons) of cement type I; the record of
registering the changes and getting confirmation of the customer were
observed.
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means for the organization communicating with the customer are as

follows: Telephone calls, emails and letters, in such communications
information regarding Product information is transferred and Customer
responses, opinions, and/or comments is registered and conveyed to
Customer
7.2.3
Communication
operational staff. 
Also the customer Satisfaction and complaints procedure PR18 / 02/01
was observed and related record of customer satisfaction have been
mentioned in 8.2.1.
Design and
7.3
Development
Excluded 
7.4 Purchasing
purchasing procedure PR13 / 02/02 & Supplier evaluation procedure
7.4.1 Purchasing Process PR13 / 01/02 were observed. 
purchased product meet specified requirements according to Records of
Purchasing
7.4.2
Information
request forms (code FR 13/06/00), permission purchases forms (code 
FR13 / 07/00) inquiries forms( FR13 / 11/00)and application services
form (FR19 / 08/00) to determine mining Contractor was observed. The
results of purchased materials such as limestone as survey results in May-
15 confirm that the results of quality control and input materials was
observed. Also the record approving the purchased safety hat in June-15
was observed.
The method of determining purchase order starts from the storage which
PR13 / 02/02
is based on items order points.
Verification of
7.4.3 The list of acceptable suppliers with code Li13 / 02/00, unauthorized AR
Purchases
suppliers list with code Li13 / 03/00, introduced form suppliers, with code
FR13 / 01/00 was observed
Records of periodic evaluation of suppliers in the form of code FR13 /

03/00 with a score of 82% for “arman mohit pak Iranian” with a score of
82%, “sepahan co.” for clinker with score of 77%, “shargh cement” for
clinker with score of 81 was observed these are assessed based on
criterion for selection, evaluation and re evaluation available.
7.5 Production and Service Provision
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Production plan is defined annually then divided into intervals of a month Daily
Report of grinding (code FR 17/03/00), the daily report of the crusher with code
FR17 / 09/00 in March-15 and produce monthly reports with code FR17 / 14/00
of that month was observed. According to FR-17-01 (crusher report) the rate of
accumulated material in hoppers is easily available for evaluating at any moment.
And if both the crusher hopper capacity is completed with the announcement of
the mining crusher will stop (20-Oct t was stopped from 8 AM to 14 PM).
Stopping report with description of its causes in daily production report is
compatible with crusher daily report. Grinding material, from soil storage to
cement mill section is monitored. The output of cement mill at 9 AM test report
from the laboratory with its titration of 76.5 was observed and fully complies
with the required conditions. The mill control parameters are velocity, pressure
valves which were observed on desk control; Standard accepting limit on speed
and pressure are determined and if any parameter is higher than standard limit,
the software automatically warns. All reports are recorded on report form
grinding with code of FR-17-11 were checked. In pre-heater section, limit
moisture content is determined between 0.1 to 0.5; the record of moisture
(entering & exiting) in form of FR-17-12 was from 0.3 to 0.1; Sampling period
of furnace clinker is every hour; the rate of clinker can monitored from control
room; hopper (1) for cement type I, hopper (2) for cement type II and hopper (3)
for Pozzolanic cement. In Cement mill , input load and velocity are monitored.
Entrance load at 10 AM is 77 tons per hour at a speed of 175 and its output was
70 tons of clinker per hour that the mill situation is in accordance with cement
DATABASE and is appropriate by comparing the input & output. In the end,
there Silos for cement that the amount of cement is measured by statistic
department twice a day in silos daily report (FR-17-05); the record for current
Control of day was :Silo (1): 75%, Silo (2): 80%, Silo (3): 83%. According to production
7.5.1 Production and procedure (PR-17-01) when the silos are in 90% of their capacity, the statistic 
Service Provision department inform production department to manage the production rate. The
mentioned process was asked from mr.malek mohammadi and he was aware of
the details. standards for cement production software regarding to the mixing
method were assessed in curing temperature and speed mill items in control desk
which was correct. Information describing product characteristics is available as
tables in Lab.
Quality control Laboratory:
In chemistry and physics units, required tests are done on semi-finished products
and finished products clinker cement type I and II .the specifications of the
control schemes have been developed in accordance with the standard ISIRI389.
Quality control of semi-finished products or clinker:
Liter weight of free lime: According to the liter weight test WI22 / 18, hour-liter
clinker weight were measured and recorded in the form of a laboratory report, the
control kiln room operator is informed by telephone. If the weight of produced
clinker is less than 1,100g/L is considered as nonconforming product.
Appropriate action will be taken against non-conforming items in accordance
with control of nonconforming product procedures. Based on measured free lime
instructions WI 22/51, every 2 hours (12 times in 24 hours) clinker output is
sampled and after testing and calculation based on the calculation of free lime
TB22 / 03and results filed in report form. Control of cement production:
Cement Softness : Based on samples taken per hour, Softness of cement
measured and calculated according to the national standard 390 No and
calculated according to Blaine table (TB22 / 04); And roughness of cement,
measured according to the Iranian National Standard No. 390

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Measured free lime:

Hourly samples of produced cement is kept in the container, after 24
hours of 24-hour average sample provided by the physics experimenter
and free lime average of these samples, were Measured according to the
measure of free lime (WI22 / 27) and the calculation of free lime (TB22 /
03) then the report recorded in the form of office physics laboratory .
Control of loading cement:
Following test is done on samples taken from loading cement silos
Setting time of cement
In physic laboratory, Initial Setting Time & Final setting Time is
measured based on national standard (NO.392) and is recorded in physic
laboratory forms.
Blaine of cement (ASTM C204)
Blaine of the cement is calculated based on national standard (NO.392)
and Blaine Table (TB22/04) is recorded in physic laboratory forms. The
Control of sample was passed through 45µ Mesh.
Measuring of cement expansion
7.5.1 Production and
Every other day final cement and once in a week the average of Cement 
Service Provision
produced is sampled and check out based on national standard (NO.390),
the expansion is measured after exiting from Autoclave , sample shown
was 0.81 expanded, was in range
Measuring of mechanical strength cements
Every day final cement and 2 times a week average of Cement produced
based on national standard (NO.393), working instruction of external
mixture machine is examined, and records are completed
Sample observed, the produced sample in June 17 2015, the results were
113 for a 2 day sample and 488.5 for a 28 day sample.
Chemical analyze of cement:
Every other day the sample average of final cement is examined by
supervisor of chemistry laboratory based on national standard (NO1692),
working instruction of external mixture machine
And recorded is registered in FR22/40, by Photometer device. Observed
sample: Magnesium 6%, SO3 was between 3 and 3.5% and weigh
reduction of oxygen was 2.7% with 0.73 % residue in acid.
Furnace process defined as special process.The temperature of the
furnace is monitored and registered as a process that output, cannot verify
subsequently, FR17/05/00. Calibrated thermometers are used to register
the temperatures; And experienced staff monitor the operation of the
furnace.
Validation of input material moisture from pre-heater is 0.3%, Cooking time defined
Processes for 25 minutes at 1200 ° C; furnace Body temperature is reported by local
7.5.2
Production and operators hourly. Furnace body temperature is defined between 370 to 
Service Provision 385 ° C and the report of operator at 10 AM registered 375° C.
To ensure the correction of software information according to the
software verification work instruction, Control operators in each of the
sectors execute software calibration by calibrated gauges once in a week
the report in Sep-15 indicates 0.01% deviation which reported to
production manager.
REFERENCE, AS
This Clause
APPLICABLE1
Has been
mark √

traceability and identification procedure PR22/21; a sample (cement type

I) was taken from the product loaded to trucks (amount of 23940 tons)
Identification and
7.5.3
Traceability
and traced back to the raw material, the progression - control established 
and implemented relevant to monitoring and measurement status has been
recorded according to the procedure.
Normally there is no property of client and there was none at the day of
assessment, but if so the property will be labeled to prevent from being
7.5.4 Customer Property
lost and is usually kept in particular area considered in warehouse to 
prevent it from being damaged
All the important safety and environmental protection aspect were
observes in warehouses such fire extinguishers and first aid box. All
storages including refractory bricks, parts, clinker, limestone were
observed; in open area storages they have specified
in parts storage they have determined an area for quarantine parts which
has not approve by QC staff ; also there was an area for rejected parts
such as Caterpillar loader nails and record of entering to storage (003395)
and roll bearing (with code of 9241813163) in 9 numbers . The MSDS of
descalers was observed. They are using “HAMKARAN SYSTEM”
software for storage inventory system.
The record of limestone excavation and consuming per day in form of
FQ-20/00 was observed. (excavation 2156 tons , consuming rate 4115
Preservation of tons)
7.5.5
Product The record of safety & performance checking report of overhead crane in 
parts storage was observed.
Storage inventory assessment report in Sep-15 was observed. They have
assessed the records of 9587 items. The record of entering items for
Filters for the Caterpillar loader (item code in storage software
8611232111), pressure valve ( with code of 4221111135), shaft (no.16
mm) (with code of 9721127119) and their inventory turnover was
observed.
The record of purchase order for gypsum for 50000 tons with letter
number of 007960, Iron ore at a grade of over 60% for 20000 tons with
letter number of 007961 were observed; the records of entering iron ore
with letter number of 003307 with amount of 757420 tons from
“gheinarjeh iron ore” was observed.
REFERENCE, AS
This Clause
APPLICABLE1
Has been
mark √

All laboratory equipment in accordance with the identification and

coding procedure of laboratory equipment (code PR22 / 01), identify and
the tag is attached on them
In addition, the list of equipment is developed (code 22.1.) those
laboratories equipment that need to be calibrated have been identified.
The chief of laboratory attach tags on verified equipment .It should be
noted that the internal calibration performed on laboratory by relevant
personnel, is accepted only if approved by the technical or laboratory
Control of director.
7.6 Monitoring and
equipment that are calibrated outside the organization : 
Measuring Devices Calibration is done by national authorities (Institute of Standards and
Industrial Research of Iran) or approved centers or by international
bodies.
The record of internal calibration for apron (1) with code of 03—01-P1 in
March-15, external calibration of pressure gauge (A02) by “SEKA Co.”
with code of S0291/210 in Feb-15, weighing scale by “BEHNOOD
SANJESH TOZIN” in Apr-15 with code of 1706 , digital balance (cert
no.: 94050015), lab electric furnace (cert no.: 94050024) by “SAZEH
KAR AZMA” in July-15 were observed.
8 Measurement, Analysis and Improvement
8.2 Monitoring and Measuring
Sale plan annually by Board of Directors
A sample of foreign sale to Iraq was observed: sale of 2505 tons of
cement types I,425 ,the request number 94519
The records of customer satisfaction inquiries are completed .(for
example Haj ebrahim omar azizi)
The average of satisfaction rate in first half of the year was 92% which
was above the acceptable indicator
Annual sale is 700000 tons for domestic market and 400000 tons
exported. A sample load sold to Iraq (2505 Tons) Type 1(425) observed,
the contract for request by client and the final price seen.
Customer
8.2.1
Satisfaction
The sale and delivering of product is done through the integrated 
management software. The reports of the software shows all necessary
information such as the total amount of cargo, car number, address, date,
name of cargo.
The satisfactory of Iraqi client observed, which was taken by engineering
representative in Arbil/Iraq, the average satisfaction was 92.6 in last 6
months of the satisfactory
There was one complaint for purchase no. 700156 in last year for
reduction of strength of cement which was also checked by engineering
representative in Iraq, the reason was due to the mixture of concrete made
out of cement, so the required training was provided.
REFERENCE, AS
This Clause
APPLICABLE1
Has been
mark √

Internal audit was conducted according to internal audit procedure (PR11

/ 03/01) on March-15; Internal audit Annual plan (FR11 / 06), the internal
audit executive plan form (FR11 / 07), internal audit checklist (LI11 / 03),
the audit observations (FR11 / 09), the internal audit reports (FR11 / 11),
the application form of non-compliance FR11 / 10 was observed. 11 non-
8.2.2 Internal Audits
conformities ( 6 for EMS, and 5 for QMS) is defined, and for all them 
corrective action form (FR11/13/01) is filled out and appropriate action
were taken and effectiveness evaluation is done. Internal auditors were
storages manager & laboratories manager and management
representative.
EFQM is implementing in organization, so for measurement indicator is
defined and monitored through balanced Scorecard.
For example clinker heat energy consumption with the goal of 805 (kcal
per kg clinker) and the implementation of 812, Average of customer
satisfaction was considered 93% and practical result was 95%. The
evaluation of the 93 departments from the perspective of energy
Monitoring and consumptions was observed. For crushing 0.94, 18.39 mill products,
8.2.3 Measurement bakery 31.47, a 43.1 line cement, cement line of 40.45, 41.74 cement 
Process mill, loading rate of 0.89 KWH / T.
Sales rate according to sales plan: 128%, The average delay in the
delivery of product sold : 10 with criteria of 15, complaints closed out of
total number of complaints (90%) with criteria of 85%, purchased of
nonconforming items out of total number of purchased items: 6% with
criteria of 10%, low turnover items in storage rate out of total items in
storage: 2.22% with criteria of 4%.
REFERENCE, AS
This Clause
APPLICABLE1
Has been
mark √

Cement Softness, Measured free lime, Control of loading cement, Setting

time of cement, Blaine of cement, cement expansion, Chemical analyze
of cement, refer to 7.5.1. Lab Chief has the overall responsibility
releasing product.
According to Mine analysis report, Detailed removal of mineral raw
materials work instruction (WI-17-02), laboratory department conducts
X-RAY test according to materials analysis work instruction (WI-22-04);
the record of Sep-15 of X-RAY test was observed.
Raw material QC report (FR-22-44) according to national standard ISIRI
3432 such as iron ore in June-15 was observed.
Laboratories Manager registers input materials features in cement
formulations software based on universal DATA BASE written such as
clinker production formulation:
A) A.R. > 0,64
Monitoring and C 3 S = 4,071 C ‐ 6,6 S ‐ 6,718 A ‐ 1,43 F ‐ 2,852 SO 3
8.2.4 Measurement of C 2 S = 2,867 S ‐ 0,754 C 3 S 
Product C 3 A = 2,650 A ‐ 1,692 F
C 4 AF = 3,04 F
The record of LSF test for reference sample was P-P-7-29-10 according
to KSF quality test work instruction (WI-22-73) was observed; the result
was 0.62% with standard accepted limit of 0.64%; The final product
analysis report from “GHADIR HOLDING” in Sep-15 was observed
including free lime result was less than 0.7% whit criteria of less than 1%,
& 1st day cement resistance was 198 kg/cm2 with criteria of less than 200
kg/cm2. X-RAY room situation control has been determined by
guidelines from Iranian Radiation Organization; Annual testing and by
calibration records were observed. Dosimetry system equipment
calibration record by Iranian Radiation Organization in Oct-15 was
observed.
Sampling method from the silos is executed according to WI – 22- 57 and
the qualification of related staff (mr.marzboni) was checked.
REFERENCE, AS
This Clause
APPLICABLE1
Has been
mark √

Nonconforming product control procedure PR22 / 20/01 was observed.

Nonconforming Products in the production process:
Products in the production process(including inventory of soil and kiln
feed silos) if these can’t be correct and are not usable ,these will be reject
as non-conforming products and production committee will decide about
them.
The final non-conforming product:
If the non-conforming cement can be correct , After correction and
elimination of nonconformity to be delivered to customer
Control of Non If non-conforming cement cannot be corrected, the possibility of selling it
to customers for special usage will be considered and all the necessary
8.3 Conforming
information is given to customers about the type of cement 
Product
Also the non-conforming cement could also be used for domestic
consumption in factory
If none of the above conditions and do not require
The nonconforming cement would be transfer to waste site (the location
is mention is traceability and identification procedure PR22/21 )
Semi-product of June 2015 observed free lime rate; 2.5, which should be
1.8 that had been considered as second-degree product. Also the record of
free lime rate in clinker in Apr-15 as nonconforming product was
observed ; the taken action was using the clinker only in rate of 2% in
production.
Organization identified and uses output of processes to demonstrate
effectiveness of the EMS/QMS to input to management review
8.4 Analysis of Data
all processes were measured and analyzed which has been mentioned in 
8.2.3.

8.5 Improvement
Through quality policy Quality objectives Analysis of data Corrective
Continual
8.5.1
Improvement
actions Preventive actions Management reviews the company improves 
the system performance and output
Corrective and preventive action
procedure PR11/03/02
PR11 / 04/02 procedure, for all NCs from internal audit the corrective
8.5.2 Corrective Action action has been considered and closed. They have not issue corrective action AR
according to organization procedure
Corrective and preventive action procedure PR11 / 04/02

8.5.3 Preventive Action
No record of preventive action was available 
By exception we indicate the specific Strengths and weakness of the organization in light of the management system of the management system, as we
perceive and seen through processes in reference to requirements of the criteria being ascribed as these apply and relate to the assessment plan and
planning of the assessment. This aspect relates to AVA™ as it does to the protection of consumers in the client-organization’s role within their respective
supply – chain.
Disclaimers: (1) herein, we reiterate that any suggestion or opinion that the assessment team expresses does not construe to be a contractual
requirement. (2) The degree of certainty in conclusions increases by the competence of the assessment team as well as the attestation within the
assessment protocol, values, mission and vision under which we operate for the protection of consumers, still remains a certain level of uncertainty.
Strength Weakness
Layout situation of heavy items in parts storage which has

Calibration ACCESS software which has been developed
by Calibration staff department a potential safety risk
Categorizing customers by the location and assigning sales Internal communication especially on quality policy
expert for each category
Quality objectives monitoring
---

action Request Type I Form-008 – as we indicate and that each of the RA addresses the basic four (4) questions
as seen in Form-008: N/A
action Request Type II Form-008 – as we indicate and that each of the AR addresses the basic four (4) questions
as seen in Form-008:
1- According to the waste plan the organization do not the Waste separation for example in site visit found some mercury
lamp in the paper trashcan and according to the objective program the metal waste would be needed in produce of slag
cement
2- Some documentation of organization have been not controlled such as the raw material data sheet
3- Some records of organization have been not found in the specific place according to the procedure such as record of mix
department pm
4- Some environmental aspects have been not controlled effective by organization such as mining machinery , some oil flow in
mix department
5- They have not issue corrective action according to organization procedure
Observation Form-018 – with uniquely specific identification:

1- Review of the plan of objective and target program have been not done by organization
2- Update of the plan of production have been not according to the changes
3- Some heavy items layout in parts storage needs to be modified considering safety principles
ATL: Faeze Ashoorzadeh DATE: 22 Oct 2015

END of REPORT
FORM-009 – MS Reporting,
FORM-014 – Opening Meeting Checklist
FORM-008 – RA / AR, as requires
FORM-017 – Closing Meeting Checklist
FORM-018 – OBS, as requires
FORM-005 – Participants of opening & closing meetings
FORM-010 – As requires, recommendation for CoR
FORM-004 – Assessment Plan
FORM-026 – Assessment documents check-sheet,
FORM-007 – Planning onto -004, as process determined
for guidance purpose

Assessment Report/Checklist: Systems: QMS ISO 9001 (2008) & EMS ISO 14001 (2004)

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Assessment Report/Checklist: Systems: QMS ISO 9001 (2008) & EMS ISO 14001 (2004)

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QM include the scope of the EMS/QMS: Kurdistan Cement Company,

PR11/01/03 record control procedure is effective , records are legible,

the organization has identified regulatory requirements such as those

Objective program about produce slag cement

There is an explicit document addressing meeting the EMS policy,

measurement and monitoring is run over important characteristics

To commit to policy the organization controls the output of all

Assessment team observed knowledge of staff of policy and customer

policy is appropriate to the nature of the activities and purpose of the

Organization chart( CH01/02) was observed,

Internal management applies Internal and external communications procedure PR

The interval of management review has been determined once in year.

Results of audit, Customer feedback, Status of process performance and

physical location, workplace and utilities are adequate to defined

In determining the product requirements, has the organization considered

means for the organization communicating with the customer are as

Records of periodic evaluation of suppliers in the form of code FR13 /

Measured free lime:

traceability and identification procedure PR22/21; a sample (cement type

All laboratory equipment in accordance with the identification and

Internal audit was conducted according to internal audit procedure (PR11

Cement Softness, Measured free lime, Control of loading cement, Setting

Nonconforming product control procedure PR22 / 20/01 was observed.

Corrective and preventive action procedure PR11 / 04/02

Layout situation of heavy items in parts storage which has

Observation Form-018 – with uniquely specific identification:

ATL: Faeze Ashoorzadeh DATE: 22 Oct 2015

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