NIKKI CHARLESTIN

203-873-8891 Madison, Wisconsin ncharlestin@edgewood.edu

❖ An accomplished Leader, Trainer and Facilitator with 3 years’ experience in Residence Life and post graduate
experience as an Area Hall Director
❖ Experience with housing selection and assignments process
❖ Reputation for patience and problem solving.
❖ Able to work with all socio-economic populations.
❖ Competent in public speaking and leading training for any size audience.
❖ Proficient in Microsoft Word, Excel, PowerPoint, & Publisher
❖ Bi-lingual: English and Creole
EDUCATION
University of Wisconsin LaCrosse, LaCrosse, WI Expected May 2020
Master of Student Affairs Administration
College of Mount Saint Vincent, Riverdale, NY May 2016
Bachelor of Science Degree in Business Administration

PROFESSIONAL EXPERIENCE
EDGEWOOD COLLEGE, Madison, WI July 2018- Present
Area Director, Office of Housing and Residence Life
• Provide resources, ideas and direction for resident student programs that encourage personal development,
academic achievement, community living and social interaction
• Train, evaluate and supervise student staff who work directly with fellow students to implementing programs
and providing services within the residence hall
• Communicate, interpret and administer Residence Life and college policies and procedures to student staff and
residents
• Coordinate the on-going functions of the Residence Hall Advisory Board and serve as advisor
• Provide one-to-one contact, conflict mediation and referral services to student staff and residents
• Participate in the student judicial process
• Maintain visibility and availability within the hall
BELOIT COLLEGE, Beloit, WI July 2017- May 2018
Area Hall Director, Office of Housing and Residence Life
• Oversaw 11 Residence Buildings and 16 resident assistants.
• Assisted with housing lottery and the room selection process
• Lived on campus and gave time and assistance to residents as appropriate. An active member of the residential
community; especially in the hall/house communities managed.
• Met weekly and communicated with supervisor on an ongoing basis with regard to successes and concerns,
campus issues and immediately with regard to critical or emergency situations.
• Participated in assigned student services functions, on-call duty assignments staff programs
• Counseled students about personal and campus matters, participate in the campus community, develop
meaningful student relationships, provide support for students in crisis and those with needs beyond the RA
relationship, and refer all crisis and counseling situations to the appropriate staff.
• Assisted in the training, support and evaluation of the Resident RA staff.
• Provided direction for special projects and programs, and RA staff education.
AMERICORPS, Boynton Beach, FL 2016- 2017
Digital Literacy Specialist assigned to The Literacy Coalition of Palm Beach County through June 2017
Mandel Public Library of West Palm Beach, FL
• Serve Job Seekers with Career Transition services including, Resume Writing and training in Job Search Tools,
Communications and Negotiation strategies.
• Provide Adults and young adults (ages 16-24), one-on-one assistance and lead small group workshops including
basic and intermediate computer skills.
• Teach Life Skills Training to young adults providing a broad range of courses including GED, Microsoft Office and
Professional Development.
• Build partnerships with local organizations to increase program participation; work with Juvenile Justice, the
Veterans Hospital and Youth Services of Palm Beach County.
COLLEGE OF MOUNT SAINT VINCENT, Riverdale, NY 2013- 2016
Resident Assistant, Office of Housing and Residence Life
• Initiated relationships with assigned freshman through senior dormitory residents; up to 35 females per
semester. Supervised by the Resident Director who also was the Dean of Students.
• Engaged with more than 240 building residents; offering information, support and counseling related to
personal and academic concerns and mediated conflicts.
• Managed comprehensive responses and initiatives to support major crisis’ including Rape and Suicide.
• Prepared formal reports and documented incidents for campus officials to take disciplinary action including
suspension and expulsion.
• Expedited housing transitions resulting from residents cultural, personal and physical concerns.
• Created a safe place and cultural connections by planning and encouraging participation in floor and hall
programs and promoted campus events.
Executive Council President, Student Government Association September 2015 - May 2016
• Oversaw a $40,000 Annual budget and collaborated with the Student Activities leaders to provide campus-wide
activities including concerts, field days, block parties, cook-offs and participation in local charitable events.
• Organized and led an Annual Weekend Leadership Retreat to build teamwork and leadership skills for the
members of each class government organization.
• Acted as a liaison between faculty and the students forcing and ensuring effective communication.
Spearheaded a public forum to allow Nursing students and faculty to air concerns and resolve a contentious
issue.
Other Professional Experience
Afterschool Assistant – 2 years during college
Assistant Director of Youth Camp – 1 year; Camp Counselor – 1 year – Summers