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  • UX Di Scovery: Our Process: PR Oven 8-Poi NT Di Scover y PR Ocess

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    Shekar S
    15 views1 page
    The document outlines an 8-step UX discovery process to identify user needs and improve the customer experience. The steps include identifying users and stakeholders, analyzing business goals and competitors, conducting focus groups, journey mapping, using analytics to measure user behavior, and collating findings in a report.

    Original Description:

    UX Discovery - proven 8-point discovery process

    Original Title

    UX Discovery

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    The document outlines an 8-step UX discovery process to identify user needs and improve the customer experience. The steps include identifying users and stakeholders, analyzing business goals and competitors, conducting focus groups, journey mapping, using analytics to measure user behavior, and collating findings in a report.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pdf or txt
    15 views1 page

    UX Di Scovery: Our Process: PR Oven 8-Poi NT Di Scover y PR Ocess

    Uploaded by

    Shekar S
    The document outlines an 8-step UX discovery process to identify user needs and improve the customer experience. The steps include identifying users and stakeholders, analyzing business goals and competitors, conducting focus groups, journey mapping, using analytics to measure user behavior, and collating findings in a report.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pdf or txt
    of 1

    UXDi

    scover
    y:OurPr
    ocess
    pr
    oven8-
    poi
    ntdi
    scover
    ypr
    ocess

    I
    DENTI
    FYYOURUSERS
    Whoarethey
    ,whatarethei
    r
    pai
    npoi
    ntsandf
    rust
    rati
    ons

    BUSI
    NESSGOALSand
    USERNEEDS
    Ar
    etheyal
    i
    gned?

    I
    DENTI
    FYYOURSTAKEHOLDERS
    Whoaret
    heyandwhattotheyst
    andto
    gai
    nfr
    om t
    aki
    ngauser
    -center
    edappr
    oach?

    COMPETI
    TORANALYSI
    S
    Whoar
    ethey,whatar
    etheydoing
    andwhatcoul
    dtheydobet
    ter?

    FOCUSGROUPS
    Askquest
    ions,sett
    askand
    expor
    esoluti
    ons

    JOURNEYMAPPI
    NG
    I
    dent
    if
    ygreenr
    outst
    omakethe
    cust
    omerjour
    neyf
    reeofobst
    acl
    es

    ANALYTI
    CS
    Usedat
    atomeasur
    e,
    measur
    eandmeasureagai
    n

    COLLATE&REPORT
    Pr
    esentf
    indi
    ngs

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