Nicole Hernke

476 Copper Ridge Drive • Loganville, GA • (404) 956 9062 • hernicsd@yahoo.com

EDUCATION:
Georgia State University Expected Graduation Spring 2019
Bachelor of Science in Education, Special Education

University of Wisconsin-Superior August 2014- May 2015

WORK EXPERIENCE:
Alex and Ani, Atlanta, GA June 2017- Present
Sales Associate
 Display excellent customer service
 Completing store and individual daily/monthly goals
 Working to make every shopper a returning customer

Vera Bradley, Atlanta, GA September 2015 – February 2017

Sales Associate/Team Lead
 Display excellent Customer Service
 Assist in completing sales and floor sets
 Completing stores inventory
 Managing employees and store operations

University of Wisconsin Superior Residence Life, Superior, WI August 2014 – May 2015
Desk Staff
 Assisting residence assistants and residents in checking in and out of residence halls
 Welcoming residents as they enter and leave building
 Maintaining order at the front desk and inputting information into data charts

Loft, Green Bay, WI April 2014 – August 2014

Sales Lead
 Display excellent customer service
 Assisting in customer complaints and issues, training new associates and store operations
 In charge of opening and closing the store

BMO Harris Bank, Green Bay, WI May 2013 – December 2013

Customer Service Representative
 Providing excellent customer service
 Assisting clients with their banking needs
 Have good referring skills having to refer clients to bankers for new accounts

TECHNOLOGICAL SKILLS:
 Microsoft Office: Word, PowerPoint, Excel
 Type 71 wpm