1. FIND an organization on the Internet.

The organization can be a public organization

such as public library, government agencies or private organizations such as
hospitals, transportation companies, retail outlets etc.
-NESTLE

2. Once you have decided on an organization, SELECT a line of business.

-Food

3. From AVAILABLE sources, identify the following:

a. The organization's vision, mission, goals, objectives

Nestle Vision:

 “Lead a dynamic motivated and professional workforce that is proud of its heritage
and bullish about the future.”

 “Meet the nutritional needs of all age groups through a diversified product range that
contains an innovative portfolio of branded food and beverages of the highest
quality.”

 “Maintain long-term growth and deliver shareholder value.”

 “Establishing responsible communication with the consumer which in turn can

provide us a better look into what changes need to be made to our products.”

 “Strengthen the position as the best career destination for talented and motivated
individuals.”

 “Empowering a system of self-management.”

Nestle Mission Statement:

“Nestle is dedicated to providing the best foods to people throughout their day, throughout
their lives, throughout the world. With our unique experience of anticipating consumers'
needs and creating solutions, Nestle contributes to your well-being and enhances
your quality of life.”
NESTLE OBJECTIVE AND GOALS:

“The objectives of Nestle Company are to become a leader in wellness, health, and
nutrition and also to be trusted by the company stakeholders. Also, the company objective is
to become the reference for performance in finance within the food industry. The company
seeks to promote leadership and achieve trust simply by satisfying all the consumer
expectations. The company believes in the creation of sustainable values that are long-term.
The company also aims at creating operations and strategies that create value for the
community in which the company operates.”

Another objective of Nestle Company is to create an alignment of the staff behind a

set of strategic significances that help accelerate the company growth. Such objectives as
described above require the staff to have a combination of inspirations that are long-term in
order to build short-term and future entrepreneurial actions.

“Nestlé's business objective is to manufacture and market the Company's products in

such a way as to create value that can be sustained over the long term for shareholders,
employees, consumers, and business partners. Nestlé recognizes that its consumers have
a sincere and legitimate interest in the behaviour, beliefs, and actions of the Company
behind brands in which they place their trust and that without its consumers the Company
would not exist. Nestlé continues to maintain its commitment to follow and respect all
applicable local laws in each of its markets.”

b. The products/services that the organization offer

Food and beverage

c. TWO (2) line of businesses. This could be the organization's products/services or

it could be the organization's department.
 Nespresso
 Chocolate and Confectionary
d. The data and information that is important to the line of business. This
includes the data relationship, data flow and others. DIAGRAMS are
needed.

1. Privacy and personal data policy

Nestlé Nespresso is aware that customers may wish to be informed about

how their personally identifying data and information, such as name, address,
telephone/fax numbers or e-mail address etc (“Data”) that you may provide
to Nespresso, are treated.

According to Nespresso (2008) they have developed this Privacy Policy

(“Policy”) to explain their use of customer’s data as well as all our reasonable
precautions to keep the data confidential and secure. “By ordering Nestle
products and using their services, they are consenting to the Data collection
and use practices described in this Policy, as modified from time to time by
Nestle. Nestle also reserve the right to modify their Policy and invite the
customer to consult the Policy from time to time in order to familiarise
themselves with any changes, Nestle will post any new Policy on their
websites, changing the date in the last paragraph of such Policy.
The terms of this Policy are without prejudice to any contractual terms the
customer may enter into with Nestle, which shall prevail over the terms of this
Policy.”

“According to Pendrous (2015) Food Giant Nestle has suggested that

the huge amount of data collected by companies such as itself and regulatory
authorities like the Food Standards Agency (FSA) should be shared so that it
can be ‘mined’ for information about emerging food safety problems. Based
on the past experience, Nestle has handled a huge IT projects, having”
developed its ‘Project Globe’ to implement best practices based on installing
the SAP enterprise resource planning system as the standard platform in its
business around the world several years ago.
 Class Diagram for privacy policy information

Information

 Data

Data
 Meta Privacy
 Personal Data

Meta Privacy Personal Data

 Profile  Customer
 Template  Employee
 Recipient Policy

Customer Employee
 Name  Name
 Address  Address
 Email  Email
 Tel No.  Tel No.
Knowledge Management Plan

Intelligent Search

And text mining Mentoring Scorecard Value to

Websites Knowledge Wisdom
Enterprise

Data mining
Document
Management
System

Human
Information Management Engineer Finance
Warehouse Resource
-Nestle’s organize

Data Operational Systems

Data flow for online shipping

Nestle’s product

Ship
items
Receive
Orders

Nestle’s product

Collect
payment

“In this diagram, the customer can view the Nestle product on the
websites and click to buy Nestle’s product at their flagship stores which are
11street, Lazada, Lelong.my, Qoo10 and Shopee. All the online store will get
the items from the warehouse. Then, the item ordered will be delivered to the
customer.”
 e. The existing information systems and applications that are being used in
the selected line of business.

1. Web Application Diagram

Login Security
Data Service Service
Service

Network Access

XML Protocol
Registry
Web Service
Web service Web

Request Service

Web Service

User

Portal Authorize
Security Service
Service Service
2. ERP system

“In 2000, Nestle SA signed a $200 million contract with SAP to roll out
an ERP system. Nestle SA also committed to an additional $80 million to be
spent on consulting, maintenance and upgrades.” claimed (Worthen, 2002).

The ERP system functions are:

1. Keeps track of customer orders.
2. Reduce overstocking.
3. Enables group buying of materials.
4. Data sharing among subsidiaries.

3. Globe 1

Information system that Nestle use is Globe 1.

According to Mitra (2014) Nestle use Globe to unlock Nestle potential by:
 Leveraging our size as a strength in a rapidly changing enjoinment
 Uniting and aligning us on the inside to be more globally competitive
on the outside
 Enabling nestle to manage complexity with operational efficiency

Globe allow Nestle to:

1. Speed to share and implement new best practices
2. Provide better information for better decision
3. Facilitate Organizational change
4. Allow for focus on generating demand activities.
 f. The existing networks & infrastructure

1. Network Connectivity Diagram

Network Connectivity Diagram display a physical connection including LAN-MAN-
WAN

Server

Cashier Warehouse Accounting Procurement

Printer Printer Printer Printer

Hub

Modem
Wireless access
 2. Network Inventory

-The software and hardware being used in the Nestle’s organization.

“Under the contract, IBM will provide pSeries Unix servers, xSeries Intel
servers, Enterprise Storage Servers, storage-area networks, DB2 software and Tivoli
Systems Inc. software for the five Nestle data centers. Three regional data centers
will be located in Sydney, Australia; Phoenix; and Frankfurt. Two additional data
centers, one for consolidation and one for development, will be set up in Bussigny,
Switzerland. While IBM will equip the sites, Nestle's IT staff will continue to operate
them, according to (IBM, 2002)”

Network Equipment Inventory 1

Type of Inventory Hardware
pSeries Unix servers Hardware
xSeries Intel servers Hardware
Enterprise Storage servers Hardware
Storage-area network Software
DB2 software Software
Tivoli Systems Inc. software Software
LAN Cable Network
Router Network
Switch Hub Network

3. Four infrastructure foundations of high efficiency manufacturing in Nestle:

Raw Materials In “Nestle sites input large volumes of raw

materials sourced locally and globally and
generally delivered by road, often via ports
such as Liverpool”
Finished Goods Out “Product from Nestle sites is moved quickly
to market both in the UK and for export via
the UK rail and road network”
People in and Out Large numbers of Nestle employees need
to arrive at precise times for shift-based
work and be able to get home again easily
and quickly
Energy, Water, Water and “Nestle sites rely on efficient water, energy,
Communications waste and telecoms infrastructure,
alongside efforts for self-sufficiency in
energy generation from renewables”
 g. References

1. Pendrous, R (2015). Big data is future for better food safety. Retrieve from:
https://www.foodmanufacture.co.uk/Article/2015/04/27/Nestle-proposes-big-data-
sharing-between-industry-and-regulators

2. Worthen, Ben. Nestle’s ERP Odyssey. CIO, May 15,

2002. [Online]. Available: http://www.cio.com/archive/051502/nestle.html (Jun 18,
2004).

3. Mitra, A (2014). Visions of a pole position: Developing inimitable resource capacity

through enterprise systems implementation in Nestlé. Neale Consulting Services.

4. American Express, IBM ink $4 billion IT services deal, Feb.25, 2002