Sara Starkey

3025 Sherbrooke Ouest Apt. 406 Montreal, Quebec H3Z 1A1

514.827.9898 • sara_starkey@hotmail.com

Work Experience

Pasta Plus café St. John’s, NL 11/07- 06/08

Waitress
Duties included opening and closing medium-sized Italian restaurant in the fast- paced
environment of downtown St. John’s, shift work, daily verifications of cash register,
reading and writing reports and preparing bank deposits, overall restaurant maintenance
including cleaning, organizing, and dishwashing, bartending experience, and assistant-
chef experience in desert and salad preparation. This experience has taught me the ability
to multi-task, to problem solve as well as to be customer service oriented.

A&W Restaurant St. John’s, NL

Supervisor 12/06 – 11/07
Server 09/05 – 11/06
Ensure quality restaurant standards and efficient management of food and beverage
preparation and customer order delivery. Supervise cooks and servers on assigned shifts,
delegate and oversee staffing duties for prompt and responsive client service delivery,
maintaining customer satisfaction. Entrusted with finalized cash register verifications and
reports, bank deposit preparations, alarm setting and closing, adhering to safety and
security procedures.
Service customer food and beverage orders in fast paced environment. Responsible for
accuracy in daily cashiering system, verifying cash register totals and Point of Sale
entries. Demonstrate team work and contribute to positive working environment through
responsiveness to both management and co-workers. Ensure high custodial standards.
• Awarded perfect scores for highest performance on Secret Shoppers’ calls
• Demonstrate flexibility through required shift work
• Assure customer satisfaction through prompt, efficient and courteous service

Newfoundland International Student Education Program St. John’s, NL

Assistant Co-ordinator 06/05 – 08/05
Provided Canadian cultural exposure for nineteen international exchange students aged
12 to 18 years. Assisted in the planning and supervision of varied daily activities
representing broad range of educative experience, including tourism attractions, sports,
and crafts. Developed and encouraged student self-reliance using available municipal
services.
Assisted in office administration: photocopying, collating, and binding instructional
material. Working experience with Microsoft Word and Excel. Fundraised for activities
through telephone and cold calling area businesses.
Elizabeth Towers
Personal Care Attendant 09/04 – 05/05
Provide special needs attendant care for resident with cerebral palsy. Attend to health care
maintenance, general housekeeping and meal preparation. Companion services and
related activities further resident goal towards daily independent living.

Cochrane Pond Family Campground

Canteen Operator 08/04 – 09/04
Responsible for canteen sales, boating and related equipment rentals, in family
campground environment. Scheduled and booked campground lots for tourists and
regular customers. Promoted interior merchandising through effective store displays.
Maintained daily inventory and shelf restocking of canteen supplies. Verified cash
register totals. Entrusted with closing canteen on nightly basis, adhering to safety and
security procedures. Ensured high custodial standards. Satisfactorily resolved customer
related problems.

Volunteer Experience

Concordia Community Solidarity Bookstore Summer/Fall 2008

Volunteer
- Organized bookshelves, sorted books, worked on new book database.
- Aided with customer questions, as well as worked at cash register.
- Worked for Orientation ’08, for SGW campus and Liberal Arts College at presentation
table, informing and answering questions of new, old and visiting students.

Janeway Children’s Hospital St. John’s NL

Volunteen 2001
• completed in-training program for Volunteens
• assisted hospital staff with various tasks
• entertained young patients in the Children’s Hospital by reading and playing games.

Association for New Canadians St. John’s NL

Homework Tutor 2002 – 2004
• tutored young immigrant and refugee children with homework assignments and assisted
integration into school curriculum
• participated in Halloween and Christmas parties for the children, planned by
Association staff.

Education
Current Education
Concordia University, Montreal, Quebec 2008 – Present
Working on a Bachelor’s Degree in English Literature, minor: Professional Writing
Graduation Date Spring 2011
General Studies
Memorial University of Newfoundland, St. John’s, NL 2005 – 2007

Grade 12, (including 2 years French immersion), 2005

Holy Heart of Mary High School, St. John’s, NL