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Case study

The importance of learning a language

Erika Vannesa Betancur Arroyave


22/02/2018
Servicio Nacional de Aprendizaje
SENA
Technology in international negotiation
Case study
The importance of learning a language

What communication problem did you find between the two parties?

The difficulty between the interlocutors lies in semantics, because they do not
apply it to the context of the conversation.
The double meaning that they give to the words used makes the conversation take
another tone and it is difficult to reach the conclusion of it.

Was the information given by the speakers correct?

The information as such was correct, the difficulty lies in the meaning that was
given to it.
Although the video is humorous, where the double meaning of words plays a
valuable role for those who observe it, it is important to identify the words that are
part of the context of the conversation in order to be clear about what is being said.

List other similar situations that you know where this problem occurs.

 In a conference, when the subject is not clear, it can happen that the
meaning of those who want to speak is misinterpreted.

 When someone wants to be part of a conversation but enters it at the time


when the conversation has advanced and does not understand what is
being talked about.

 Many times we walk close to other people and without listening to their
conversations, not knowing the context in which these people refer their
words, easily you can misinterpret what you want to say.

What concludes this situation?

Each culture, region and family have a dialect that allows them to communicate in
different ways, which is not understandable for all people who are in the
environment. so it is necessary to use common words within a conversation, in
order not to distort the meaning and meaning of the conversations, in this way you
can have a dialogue framed in respect, cordiality and good communication.

Given the case analyzed in this situation, it is important to identify those words that
may have a different meaning and may cause misinterpretation of what is being
communicated, causing discomfort among the interlocutors. When the meaning of
some words is not known, it is better to look for it either by asking the other person
or by other means that allow him to interpret better what the other person wants to
be understood.

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